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Team Meeting

June 12th / 10:00 AM / CONFERENCE ROOM

Attendees:
● Financial Analyst: Brajesh Singh
● Fulfillment Director: Nutan Rathore
● Human Resources Specialist: Tina Mishra
● Quality Assurance Tester: Mahesh Mahto
● Customer Service Manager: Laxman Hathras
● Software Engineer: Peepa Nathan
● Inventory Manager: Jhanvi Jackson
● Training Manager: Rohan Johar

Purpose and Expectations:


➔ Plant Pals and Office green had quality, customer service and delivery issues
with the team. The team will meet to discuss these issues, assign a strike team
to resolve the issue, and hope to resolve the issue quickly.
➔ Work items are assigned after a meeting by specifying a finish date.

Agenda
● Topic #1: Improving customer service platforms

● Topic #2: Regarding introducing a live chat for customer support

● Topic #3: Investigate additional causes for late deliveries

Notes

2

Action Items
1.

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