NORMAL AND EMERGENCY PROCEDURE

1.NORMAL PROCEDURE

A.Check in at base/out base :

B.Medical check for crew member

C.Crew member briefing

1.Combined crew briefing for flight crew and flight attendant.

2.FA briefing

D. Arrival at terminal

E.Preflight check

F.Cabin security check for boarding

FA 1 will announce via PA :

“FLIGHT ATTENDANT SECURITY CHECK ,ALL GROUND STAFF PLEASE DISEMBARK”

G.Boarding

H.Departure

I.Inflight

J.Initial descend procedure

K.Landing

a).Cabin secure check for landing.

b).Cabin secure check for landing mechanism

L.After landing

a.Arrival

b.Passenger deplaining
2.EMERGENCY PROCEDURES

1.Location and operation exits

2.Communication (Normal & Alternate)

3.Emergency landing preparation

Handling of emergency situation

1.Decompression

2.Smoke and fire in flight

3.Evacuation

-Jika didalam penerbangan terjadi keadaan darurat

“KEEP CALM REMAIN SEATED” / “TETAP TENANG KEMBALI DUDUK”

-Evakuasi penumpang melalui tangga di gate tidak perlu membuka pintu dengan alat peluncur.

“OPEN SEAT BELT” = BUKA SABUK PENGAMAN

“LEAVE EVERYTHING” = TINGGALKAN SEMUA BARANG

“COME THIS WAY” = KEMARI

“HURRY” = CEPAT

4.Hijacking.

ABC ACTION : AGREETION,BEHAVIOR,COMMUNICATION

Briefing terhadap FA lain mengenai TEST

T :Type of emergency (terrain or ditching).

E :Exits to be uses or block as thee situation dictares.

S :Signal of communication to be used

T :Time remaning until impact.

5.Attendant Should Do

6.Cabin Ready Report

7.Emergency Station.

8.Brace For Impact

EMERGENCY – BEND DOWN – HOLD YOUR KNEEF 2x

BAHAYA – MEMBUNGKUK – PELUK LUTUT 2x

9.Flight Attendant and Passengers Remain Seated.