1 m-cn “ (A) He's looking in a file drawer. (8) He's printing some documents. (O) He's stacking some folders. (D) He's putting on his glasses. (9) 2 A Ag Bora Be, () ae Bm elim at, (0) 3 Scie HO ea 2, (0) te eas sags 4 document ALA stack 210, SIGS glasses 21 3 AIR! ~ Ago Saye Ab (A) BS. EXPE AR ABS BOI BtE(looking in a file drawen SR 8 SANOE Ze (SA Oe, xP! SNe esi wE(printing some Alocuments) 8601 OILS 282 (©) SM 98, yxy BIR BHO HD UeLstacking some folders) S80] olL}2@ 28, 58 (0) Ab 2, UH IB AABAIA Bung on his sasses) S200) 2 9 ae puting one ROHR AE Bt 7ePIe we ofl AB Bel HOB Lele: wearnga 2 aint 28 Z018 (A) Some people are sitting ina car. (8) Some people are facing each other. (©) A woman is opening her handbag. (0) Aman is removing his jacket. (a) srt tt tH 20 2, (e) stor im oe 2, (©) ompr scene wn a (0) xpi azig wim 2, ol face each other Me ORC} remove (22) 8) ‘ef 201 OR SP AR ~ AIO] AY/AHEN BA (A) SA 9h, AIRGOI HEI OF gLn[siting on @ bench) IAL 201 BOF S8sitng ina car) 2Go] f-192 OE, (G) BE, ARGO] Me Fe gis{Facing each other) SAOIDS ue (©) SA 28, oFsiF HEMES BI BIEopening her handbag) ojowise 20, (0) 8A. 98, WADE EIS HIE ae(removing his jacket) 2801 OILS OE, BIE be removing? HE Be EAB 712 Boo Ea = Ae LE + Bick (A) Clothing is hanging on racks, (8) Lights have been turned off in the store. (©) A woman is folding a coat. (0) A woman is opening a garment bag. (a) 01 Bo et (@ et 201 E01 MC, (©) ove a ta, (0) ob ems sa ae M1 rack 21% turnoff 1c} fold er, 21 garment ee90-2 ~ Af ce AB AE (a) 22, $0] Neto Bel aeMhanging on racks) SEE 2S Neo08 ase (©) SAE 2, e501 MN sAEInaVe been turned ot) A Oe 2714 De have been turned on) 2AWIDE 2. (0) BAO, oF aH PI BeUoldng a coat) 2401 OLS. Bog, (0) $48.29, oP} B7HS wT BXelopening a garment bag) = Go| onIo2 ot 4 mau vy (A) Some armchairs are occupied. (8) Books and magazines have been arranged on shelves. (©) Agate has been placed at the bottom of a stairway. (0) A painting has been left on the floor (a0 az igo 01 204 2 (tay exPE Avot S, (6) a6 Bo 202 (0) 2201s wea ‘htt armchair W012) occupy AR) ASCE arrange EHEC, REEDED shell API stairway 7,21 sug Ae ~ sk ao1 eA (4) 4 2. aol oiarmchairs)ol AVBO| go} Ske (occupied) 2401 o14E 28 (8), 2} books and magaies} 30] APIO ES (have been arranged on shelves) 220103 2 (©) AON Si BAIS O18 2G. AE! Hat the bottom of 2 stairway) 2( gate2l 2601 WOR ODS Oe. (0) 84.23, Bo HI UPFENNas been Lf on the flor) 26 0 0120 22s hanging o he wal) BA0IE 2 (A) A flag is being raised on a pole. (8) A ship is approaching a pior (C) Some people are walking toward a boat. (0) Some workers are sweeping a dock (19 20] eo Ista (©) MpHysol eta gc (c) af WER Be BOP I, (©) FS01 wee ena 18 pole 2, 715 approach HEC} pier Win sweep (rea Ch dock Mat ‘2d 201 of S22 Are! ~ Ala te ANB A AL 0) SA) 28, 20a flag)o| cod alga As being raised on a pole) 20] OIL fo] 1ehas been raised) IOI ot. (8) EA} 28. sla ship} Wasi RAs approaching) 2401 OF {Ueto 8s docked) Ae40152 Ot (6) 2h, ARIBO| WH SH HO} Ist BA=Iwalking toward a boat) 2qolR 2, (0) SAF O81 FH fm UieIsweeping a dock) QS] 201 oni gona oft 6 Maw (A) A man is putting up a metal barrier. (8) Some people are hoarding » bus (0) Acartis being loaded with bricks. (D) A wheelbarrow is being pushed at a work site. wy expr as aia 49a 2, (@) A801 120] Bera Bc () 74804 901 sein wc, (0) sara e-paug wr 2x, O81 put upa barrier 8@ MIRE} metal 2421 board xt Ec) be loaded with ~7} AIC) wheelbarrow #24 work site 24, 4a) 2010) Sa AR! ~ afzel Ap (8) SA OF, UPI BS AME AED eAelputting yp a metal barrier) 260] OL 2, (8) EA SEL, HAOl GB6Ia BeIboardng a bus) ARIE! 2401 wor gooe oy, (©) SA OF, rIEla carol ES 442 Be being laded with bricks) Algo] Bor] woos OB, (0) 2h, UIE BAAOUALat a work sited dFatw Ln ita wheelbarrow is being pushed) 28015 2. TesT3 59PART 2 7 1M-Au What floor is the seminar on? Weam (A) The fifth (@) About marketing (0 Atnine thirty tomorrow. og 3 SON 127 sso, (6) ope 248, (cy a 021 go040. 18 Moor & cat 845 Be what See (a) 2G. Moki71 9 ens Be Aol SHolen SeMoER a (6) 4 oF O82, BOI seminaroin eat HSB! ADILE ZH marketing O18! 2, (c) 51 ABE 281 When OHBEOH CHE! SEINE 2. 8 W-Br Where are the new printers being made? won (A) Mr. Cruz printed them already. (©) in Toronto. (© Eight hundred dollars a naletgo| oc essing? (9) ama up 88 on) HOI (@) ease, () soowerenic, print uss) ts A RIIO| AE BAB BE Whore 28 (A) SAY HB Oe, EO printersol HAIOR WO Sale! Printed 01g! 25, (6) BG. M Beep} HES: 2B AE TEM SREP SueID s1oEe a. (0) SEH Ae: 28, How much ssBeoN He BEOIDE Oe, 9 W-Ae Isn't Takeshi coming to the concert with us? meaw (A) In the front row. (®) No, he's too busy. (© thave your ticket right here. re #2 a 8 BH? (0) sizo 2088 (©) 2719, RMR, (0) op ba gat ea oI (8 front row Gt ight here wiz ob es EPIA 2x1 oft ees a (#28 Glo} 26, 8 concertN) ee 7H! 4 A ont rowi ojge! 252 (©) BE, EPIAV eFFaIOL Stn OFF Bie ABOL 2 ZICKNodT CSG, LI HEjol PAlael Ol gIeIE ROSE ae (€) 8 ol 283. EQ} concertoN| IA 7H tickets O18! 24. 10 ‘Wed When should we ship this order? cn (A) Shipping is free. (6) That's a really short time. (©) The customer just canceled it. o1 FEBS ti MOH Sa? 9 wee ea0t8, (8) aaa we ARORA (c) mao] wa asin, 1 ship MASE, ASIC customer 32, EL cancel ASIC! Ma FREOL uke IB BE When 2 (0) MED} EVR SF, MEE BE How much SABRI Cet HoIEe Oe (8) 24 Gol Se, ZO] WhenOIA| AP 7B! short times® 0] G8 OF, ARG BE When SWZZOI 712 Hele WE Ale (short time)ole= BS aha et (0) Bi, FEBS MSSIO| Se AE BE EOL D0] WE AA 3kol Wat BOI IRR Palo Bein WoOEe we, a4 Nau The storage closet is locked, isn't it? wor (A) Yes, but I'l give you the key. (8) There should be more in there. (Q Please close it. 4g ol a1 si, 87 (9), sx a7 ae I, (@) of} = 20 938 49, (0) 2288 B01 59, off storage closet Hit" lock 22°} should ofa ~2l OIC close Bet sag Wflo| 2-1 SARIS Hila oF ke (A) 2, ts BRON ar} SIENI BE BIOL IBHVesIa CAS 8, Sale cia HONE aE (6) 22 Ho} Set, SB storage clusetOtl 2) 7H in there get ous () PAY WE OE, HEA closeta} AIO WO] HIB closes olga! 28, 12 W-Am Do [need to use a microphone to give my speech? tw-on (A) Right after lunch is served. (6) The room is quite small (©) te was really well writen,| ats foam Mor iI ) anpeE BE Ino, (6) Wome. ao1a, (O22aw a aeRO, 19| microphone 0012 give one's speech @AKC} serve (ea gsi, et 2 OO: Mol tex BABAK do) OF () BBaI AER OB. When SIBZOI HEI SHIOINS OE, (©) 2, O13 Mp} SKI BE BL Now ARIE A AIBH ‘Wo Ri: aA! Wo] Oe aI PRIOR REMOOS ZH, (©) BRE ERE Se, wEOI OfBeIX| UE See st gIZe: 28, 13 W-8r Why did Marie leave early yesterday? ion (A) Can you read it again? (8) Around four p.m. (© She had a dentist appointment. feos 2427 (a sa cl ROR? ©) 28 wie (0 sin e01 20M, FM dentist 21 appointment a 24 ft fet 2 2 oe BE Why SHB (0) iF 8S 92, loved HEN YtgOI Rit esd ora 2 (©) EO Bete 93, Wen eee HE BHOIDR oe, (©) FPF ob aI 2 OFF BE EOL Becave(~ eHEOD 2 ett 1a 4401 OL aa Oe BOHR 288 a 14 W-Am Would you like me to write up the contract now? wear (A) Yes, that'd be great. (8) She's probably right. (Q Ane-mail address. >reta ni esta? 9 21 2, ©) of uy} as He, (©) o1mes 4042, 18 write up a contract 22288 ASC} probably oo Nea? ot mee HE (A) 22, ODA IB 461 LOH Ble AOI eke ACL RAR Bom 28 ae, (8) RA WE OE, UE writes} MELO EO] BAIR rights olge! oe, (©) RAE HS-2I Glo} SEF, RIES contract WAOl HAC! contact(SEtADO1M Sa ht e-mail addressit O18 SEL 15 M.A Can | borrow that book after you're finished with it? Mon (A) Louise asked me frst. (8) At the public library. (©) I checked it twice. 01-9 ct nA A EE HS? (9) ROIA7 et aOR, (8) a8 xeon (c) arin a8 O18 borrow Yel publi library 82 Se! check a6) ors ey oie (0) a, 3 WHS SILLS on ct ROMA ta FECA ail 8 Sion BAsin ODE a (2) 2 lol 28, EE! books Oe 7HSRE library oFBeE oe. (0) aaa Ae 28, ie0l lBenT we BES ain Yous ou, 16 Wean Who's responsible for bua flights? cn (A) Next Monday. (6) Yes, its on the calendar. (0) Sasha will make the arrangements. sso} el le RIES? (a) o8 & BEBOMED, (@) H, BaOL UR! gO, (c) abr} un 1g, M1 be responsible for ~S S¥EXIC, ICE book Ott ‘make he) arrangements Sse} et af mol BE et StH B= Who St (A) Meat Ute OE. When SIBOt eH BEDE Oe, (©) Yes/No 7} 28, Who SHBAROR: Yes/No SElO] WHS tt (c) 2, 8 wel eof BAB ie BRON AJP} ug 21 Bol AARIOR EINE NAIbin ome 1g Mr: Chung's a7 W-8" Have we been selling more orange juice or apple juice? W-am (A) About the same of both. (8) I'l have a glass with breakfast. (0) Next to the milk. TEST3 61$300) OWA AB CA OL BRI AaH-SAR Cfo] BE ie) (a) Bc) 90 aI, (6) oe onan et caer, (0) 95 201 2012, 1 havea glass 8122} next to ~ Bot ‘teh Ol wel AS] BH te Ae OH (A) 8. fo] gel 9] BARE Be Heh Of EOL = Ho] OF uiaebt aclol FAJOR BelsIa loos aE, (8) 8 Go} OF, zal julcooLy ee 7HSB a glasses o1Re 2g, (c) 0} ete Oe, FAS] AHH BE Where SIBON CHB! woes og, 18 WB" When is the new interns first day? Mau (A) fm not in charge of the interns this year. (®) She was the first to submit her application. (0 Six o'clock each night Mg @ eto] 4 &2N0| eHEDIR? (4) fe 97 0 OL ORIOLE, (©) age 9 ete 7 to, (©) aw ext, Incharge of - GE! submit SE, ACE api IRA AA ts 2teo1 5 BE When OE 0) Bf, Mg 2160] 1 ARIE BE TEOL HUE OI! EOI OF Uebel SEabl cl SECH= ae SaNoR susa Nose ae, (©) 28 BO 22, I new intemal Be 758 applications olg8 29. (C) M0 28, When BBO He BuOIEE Oe, 19 Mcn Has Ms. Medrano been to the doctor's office yet? W-am (A) No, her appointment isn’t until noon, (R) Thanks, I'm feeling much better. (©) Ill probably wait in the lobby. oie uptatatl ct 287 (A) obs, 140 18 Re Bete ION AA, (6) anieia, et vorg, (©) me oo ib 718 7012, 18 doctor's office 824! appointment S24 not until ~ O10) UIE. probably Ob, 388% A MeOH CARER Ble ZBAKHave) SCE (A) 2, OUSehe m7} AIRAON CHURN Se ALO OleINo}t BOISE R, RR O40] 212 o1RzIO| AARNE! OFRMIR] BRE name we, 2 (@) 2 Go} Oe, UBOI doctor's office QIAt 7HsB fling much better 0188! 28. (c) Wem BRI OE. Where oHe2ON He! BeOIDZ Oe, 20 Iv-cn Would you like indoor or outdoor seating? wene (A) Its very comfortable chair (6) Isn't it supposed to rain? {© The doors are opening ‘at St, Le a as eb (0 07 wet onieas, (@ epi geia ari ese? (9 gol gen aot. 9 indor seating #84244 outdoor 2 1291 be supposed to + EA ~8712 =D} 21 at disks aH4e] HIB ae: A SIE (2) 92 G0} OE! 280 seating OF 758 char ONE? 28. (0), ol sn eH BGO Hw A LE 0/21 ae BIA SHB SeRiog Buia Nome aE (024 WB 28, 291 ndoor, outdoors HENIOR WHO FAY doors O88 28. aa \W-Am Ms. Balani has the copies of the annual report, doesn't she? u-au (A) A yearly salary increase. (8) Let’s look on her desk, (Q) It was a good offer. {HEIL ap} get A AS 7m BOL, AEE? (a) feat ne talon (ey sot aey Sa BA, (0) RE mo, 18 annual report et 4 yearly eI salary increase 32 18) ‘42s Wet) 7} wa a 7px att feats 47 (8) 2 GOH 2, BEI annual reportol AL 7H yearly salary increase O10! 231 (8) 2, att Mb DA ANE ZIaL SIX] OF SIEHE 3 Bol 191 Ns IB AmLexIO| SAPOR BEBOOR 2, val) (0) Was Ae OF, WRI O1BeI| Hie ER sn WOU 24, 22 ico What do you think of the updated vacation policy? eau (A) Ihave one, too. (8) Three weeks in July. (0 Hike how flexible itis.ee 7) OF AI? 09 HE 8 2018, (@ TH 9FzoVOg, (0) 0 rt 0H, 181 updated 4st U8 vacation policy #714 flexible ‘woth Bey et Ure 921 OOF Be What () SEH UAE OL, URI olRIN| ee See siz lose ou. (8) E04 Nagi OG, R21 71 BE How long SIRO ca sHoIne 28, (©) i wet 71 ON CEB OF MELONI eI LOL OFF ROI cist BAL ES FAINOR woOOR AE, 23 cn Didn't Emir move tothe corner office? wn (A) The bakery is around the corner (8) Yes, saw him in there this morning. (©) Iknow a good moving company. ofa 4 = Ae B71 GAS W) 29 28018 we 2019. () no}, x12 ot a0 Ho, (©) wore ones Bore Cit corer office 82) 8019741 moving company once A oto oi APA San a EE (W) 8ol Wt 2, comer BH Bet et (©) 8 oar} SoM ARNE BiteNE BE BRO at (yes ge #, Emin 7b een HeRO= (©) RAPHE 22) UES moves BHO HOI SAE moving ‘#088 o. 24 Wr Can we hire more staff? M.au (A) No, its not in the budget this quarter. (8) | think its on the lower shelf. (©) Several new résumés. ‘Fabre cl aise 4 LER? (oe, oe 871 obs RIO} 2 HR, () mee At tion = 4 BOHR, (0) oR 2 B01. Off hire sHB6c+ budget Ol onthe Lower shelf Sol résumé OF we OY 98 (1) 2, MOIS 47 ABM 4 NEN Be EO! oP ACKNo) CL SD #, ofe 27] ofON ISI ARION PANES! OIF AA am gone wy (G) FA) WS Qe, RO] more stata} WEEAIOR WHO] BAN lower shell 01881 9 (C) 24 201 22, Ret hire more stffOLM 2} 7B résumés Boige! ou. 25 cn How do you turn on the air-conditioning in this office? wer (A) Yes, I believe so. (6) Just about eighteen dearees. (© Oh, can open a window for you. OL ANP otto Ong LI? (9) 4 321212018, @eiecaces, (C) 0, 101 2 Bol HH, 1 turn on et degree (25 £90 = Sr oets ait WHI Es How SIR (A) Yes/No BP SE. How SI2EOI= Yes/No BE] S7HESIOR 28, (©) 24 Ho} 23, SEO op(eiA OMY iss! 2m O1BE Set (c) 2, ofeig OF ASTI Be zal 82S ght aIAIo| ois A= Wel CHS CES CPI PemIOR AIIODE ae, a6 1M-Au This e-mail from Mr. Robertson is rather unclear w-8e (A) Yesterday afternoon, (8) I didn't understand it either. (©) At the post office downtown, SIE web &o| Ol wasn wa (0) ot 209 (0) x ote 012, (0) AN saa OF unclear ERE, SIE ther GeIFOL) OI dowotown AOL a ofa ML UN (9) RH AEE OL Whore ARH HR Belo Oe (0) 2a, BeIEe NOLAN = oMMlO| Basta te: tL AE OL 05 Olin BRC} BBsEa BORE BH (©) Haat sere 28, When IBLE BeoIEe oe, 27 Nau What was the topic of yesterday's workshop? w-m (A) In the main room of the conference center, (8) A lot of people attended, () 1 was meeting with clients all day. TEST3 63ont eae Sap} PROIRLIe? (a) toto cytorsOHS (@) ge Aol ato, (C) ne oF wu mats eros, 18 conference center 188} attend MIC client 34 ott 289] 3018 Be What IBS (8) BBO Rie 28, Mags BAB te Whore SI2Ol cho! oles 2, (©) G1 G0} os, ROI workshopolM A 7HEP! atonded O| a2ou, (6) WG, of pagel FB BE WoL SEC cH CHE SIE ‘UTaBS ehiCIO| PaRion SesIn NOSE AE, 28 W-8r Why don't we finish discussing this after lunch? Maw (A) They're on the third floor. (@) sure, rl come back then. (No, just a chicken sandwich. aun RaLoRAR On| EBIE AoIA? (0) ae 3801 ois, (© go1g, am gorse, (0) Ob, ies SEHR BE, OFM discuss 2c} suc re tee (A) MEDI SEI O Wel BE UROL They2 Sue Noms 2a. (0) 3. Ba AN) o1go) oR oIPeIRI Ie SN Act (Sureo anithen-ater neh) Solon Mom we (C) 28 So} 28, kal unchol 278 chicken sandwich Boge os. 29 M-cn Could you work my shift on Monday night? war (A) Did you ask the manager first? (8) It's working fine now. (©) Last week, | think. woe Wola a ase + oKe? (A) Bix ata OF oI? (B) aio 3 assHs, (c) mera a 21 oe, 18 work one's shift 214 2731+ work ine #55, a opie a1 menos oe (4) Be, Hee Wok 2H cH w > EIR Re AeOL eIa ‘SPN OFM fo} HS BREE a 818] Ge HET 208 By. (8) SAFE 2g, SEI work3} HENIOR EOI HA B01g8 28 (©) TO BIR 28, When SERA cI OID oe. working 30 Iv-Au just received the weekly marketing report. wor (A) | prefer the supermarket on North Street. (6) The market data was quite surprising. (©) He's away on business. rea topes eam e218, (0) is eA anand a flO HOI (0) aera OFF eo, (0 35 a3 BoMg, OFM weekly 219, 2521 marketing report OPtE S14 preter 881) away on business 22132! os Aaya aol wae (8) S41 MR 961. RSL marketings! MMAR VRO| BAO) supermarket 1B! 28 (0) a, a obees 2B wopcED wate MOL Ae xAB71 SSPINCIIN opty WN WY ANE veka mR BE (€) 18 201 28, 3820 marketing 2 7 business O| £88.29. avay on busnessi= 82 Bole: H01OR WEA z 04g B= BOI 31 M-cn_ Have the maintenance workers fixed the water leak in apartment 787 W.am (A) The call came from apartment 9A. (8) Some new tools. (OQ) How long did that take? ‘BHIEEOL OME TERI yA LIS? (a) 2.282 ons oasOIN 2 ojo. @ aR AEe ero, (c) 2A sons 297 1! maintenance 2, i fix XI, $21). water leak eh call 88,9081 at 42] OWE BE RENKhave) OF 0) 2, OIE 78891 5h DUD Be MON 3 abl AE SARUM & Zul te! Alam Fase pal OU ae, (©) 24 Go| OF, See ol eH 7H Loose, =H OI. a9. (0) Wea AAR O€, 548 TALED BE wee 71201 BOIL RUE URE Hol Ber We BuOIDE oe,PART 3. 92-94 eam Welcome to Metropolitan TVI ®°My ‘name's Naomi and I'm in charge of your ‘new employee orientation here at the television studio. Il show you around and then introduce you to your manager. ‘Thanks. I'm excited to workin the ‘entertainment industry. ®*This is a whole new aspect of accounting for me. W-Am Great! Now, this is where you'll be ‘working. Allof the other accountants ‘work in offices in this hall, too, as do the | directors of the shows. N-Cn $1 ke this area. I's not nofsy at all, Wichi Yes, we try to keep this part of the building quiet so the people with offices here can focus on their work. 0} Sate TO 24! 218 SFL OS ‘gnjof OF Seb ACIS IRL Sapo ETSEN IBLIC In| FAINPL RL 8 BeOP! HIS 7H! BUC, 1 -BRIELIC, SOPRA PH So} OBO] SES, A Pt as] Bets MEE SILI, SRR, FROIN RSP SH OE Cet | SDIAHRS 2 01 SEO He OAPI IU, Bag URES ORDA, 12 01 ao] ofgoL See. A ARIA BOIe, 1 Uy, 2H ORS fe Ao = AO] Bo EB WER 2eBM 0170] es Glee eI O18 be charge of ~= s%IC} IN} new employes orientation MIB 22/2401 show around F2AIA-ZCt_ entertainment industry 200% aspect 2 2141 accounting 2191 accountant PUP focus on ~ol SSI, £818 Sct 32 What does the company most likely produce? (A) Print advertisements (8) Television shows (©) Computer parts (0) Musical instruments A PONS ton? oxen (@) wees 4 (o) ame (0) 971 | musical instrument °271 a AWeaHe Bed ~ alt ale 21 ah AVON ODE 2119] OS LJonlolm OFF He! AFC] SoA RIEL 2eICELOLAE LD LCHMy name's Naomi {and Im in charge of your new employee orientation here at the television studiolol Bist Sol HB Ariat UOOR AEE (8) ot. 33 What department wil the man work in? (A) Accounting (6) Legal (© Human resources (0) Security ‘une 6 exo 2ese1 a 2 oy ae or (oan oa ats anyare et - eb EE RPL 3 COA OBIE xALOI BIA! te] MEE BOI (This a whole new aspect of accounting for mean #1 2 {20} UN I ROH SINRIE BY + al, OE Bm CHAO LEP} O;ZOLN BRIA whi is where youl be workngo| 2AM CHE SPAKHES 1 ON SIE ANP AVEO ECKL of theater accountants work in fics in this alla. O22 2 (aor 34 What does the man like about his work area? (A) tis conveniently located. (8) tthas a good view. (©) Itis quiet. (0) Itis nicely decorated. ‘Brie LOL API PR MHL BON 7? 9 spr wesc (6) wei zt (ogee (0) 8 Pea gc | conveniently 8451 located ase ot staf tet ~ Up H aHRAON ca BOISE wT ‘BAPE ORR HALA o| #2] OHO cH Uke this area) & 5{ AIDE] H's not noisy at ala OIF SIHOOE Ze (C) ore, view 22) decorate paso C10 net nig at al» SES uit TesT3 6535-87 321<48h W-8" Hello, welcome to the Klineston Hotel How con |help you? M-Aw Hi, fm kris Wattana from Trouville Development Corporation. *51 reserved your large meeting room for this afternoon. My colleague and | want to get everything in order before the three o'clock start tim W-8r Ahyes. see your name right here. 21 just ‘eed to see some identification, ploase. IM-Au Allright. here's my ID. Is that all? Am Wit, Kris. *"Don’t forget that we reserved fifty chairs, but we're going to need more. ‘Mau Thanks for the reminder. "Would it be possible to have fifteen more chairs brought to the meeting room? W-0r Absolutely call maintenance and ask them to deliver the chairs right away. Ol) SHI, HeLa ew 24! 2 eerBLI 98 53 cn? Ste, ie SWE aalA SERIE 5D} oie S80 & CRIA EMIS, MIE AH ASL 9A ito Sm Bt ALE, OF, We ot aio] oI, me {2OFEAPL LI hoo AEBOI BEUIC CF27I? 12 AIR, 1A 2b} Hm Som BREN cl BARE ele vB 82x OH, | APU anise, al meta Sp 1571 7 Fue tame? Of) RRL ato an SAI tm UFR Sel euereeLic 181 development corporation teh} reserve Opel: aI} colleague B= get everything inorder stl Su 6c} identification ‘SIESEID) reminder {#7/NPI2! Wouldit be possible to+ AHI ~7 @Ai~ SIR? Absolutely, 32018, 1812. maintenance Bl) deliver ict 35 What is the conversation mainly about? (A) Atom reservation (8) Acanceled event (©) Arestaurant recommendation {D) Amisplaced item 66 cate ne F2t00 12 wea (ase (oA a8 weee 1 reservation of®t cancel */4SICt recommendation 241 misplaced #2, 22 #1 Se ALUN BL ~ ate OfsHOl Ct ARO BeIIAE Seo ON 2e eeeIC {welcome to the Klneston Hotel $2, EXP} 2 2Rol & el oIPHECH reserved your Large meeting room for this afternoon) APY APE! 3A oh eet ue ak AlcHOMy colleague and I want to gt evrything in order before the three clock start timelit 2403 BOF IOLA ofa 28H O17 ain yose aye (Aoi, 36 What does the man need to provide? (A) A security deposit (8) A revised schedule (0) A form of identification (0) A business address ‘un FOI ABA SL? w eaa eas ae (cane ©) Maa, ‘4 Apa Hel ~ EPH aOR ts 21 OfsHo| Ym CHAU IO I= eofteHL jst need to se Some identification, pleasel Oe ZE2 (COI, 37 ‘What do the visitors ask for? (A) Arefund (8) Better lighting () Menu options (0) More chairs waaise pom ape 9 en @aueay (oy asi A (awe ent sean let ~ wren CS WEHOEA O27 OF SOM SHEN! cf DR Heke AF £3 91 of2"Don't forge that we reserved ity chars, but we're going to need more? 8 SO10| WAP SIOMON Oh 1574 ch DBE AI WEIWould it be pocibe to have fiteon more chairs brought to the meeting room} Bi UOSR BEE (0) or,38-40 cn Wow, ook at all the ‘ain always so crowded? W-8r ®°Not usually, The football cham is this afternoon... Let's walk to the back of the train... should be a lt of empty there people! Is this Wv-Cn Thanks for coming with me, by the way. “°Ineed to buy @ new suit and shirt for a lecture I'm giving and I'm nat very gana ‘at shopping for clothes... espocially inthe city, W-0r Don't worry, | know some great stores downtown, ‘994 oL Ary a 19! 0] SPT He OF LAS? 0} Me 2 ame 5 He CIADH Ot 2 fs FRO | ZAE-7R WRF ‘or gi tot SU ot got 2744 nose APE | 1 2 aE MAO he 2 ANS ‘Sah OME $3] SAME BoIR, Sel OMe, xb) AML OIF 82 7HSS #2 aol2 181 crowded tle: championship e248} empty | 1 eit 8) give a Lecture 20KE 1 be good at ~Ol salt, “BBE Where does the conversation most likely take place? (A) Ata shopping mall (8) Ata theater (©) Ina sportsstadium (0) Ona train et BAS OFC? wy auE @ a8 Oeswe oes et a we — HE ‘ah EOE 7} Ol ARIE & eH o0k at all these people) 1A O ERI7} SEA OIA SILEAKs this train always so cronded 8 @2 OBE AEE (OOK, 39 Why does the woman say, “The football championship is this afternoon"? (A) To extend an invitation (8) To offer encouragement (0) To give an explanation (0) To request a schedule change OPH ABCD! 2 9804 goja"eta BO! IEE FRIED? a) acto (@) aiein co) wee (0) Sa we eaten off! extend (8-24 53) ec? encouragement 26} explanation #21 request S28 1 apsoloke mlot ~ 47 M42 HALE Oe FOL ACH: BIO} ote ‘eh AREOLA 0| ARIES & S2look at all these people) 21M Ol S121} AIF ORIN EMIE=AIs this train always so cromded?) BX OF} BAO 8! AICHNOt usuallyIOIM SE ‘1 OLO BLAS} Sy Exo AHO] Bs Of sates ees 4 OC, eI ABE (OKC 40 What does the man say he needs to purchase? (A) Tickets (8) Clothes (©) Food (0) Furniture ‘Une PRB Aor cen BEF? 9 ae ws es on 42h Apa Bet ~ ADL Heo led tas 2t ‘es obs} eH 0] Zod km P-L HM |B Ao} BteHI need to buy a now suit and shirt for a Lecture Im giving BOER AEE (BP raprasing Blea nw suit and shirt» 4221 Clothes: 41-43 M-Aw Hi, Ms. Chen. Vim calling from Industry Ovens Incorporated. 'l apologize, but the ‘oven you had ordered was accidentally left of ofthis morning’s delivery schedule. We caught the avarsight after the trucks had departed on their routes. el \V-Am This is not good news. Two days from ‘now, “on Friday, my bakory’s going to be visited by a safety inspector. The new ‘oven must be installed in time, so that the bakery can pass inspection, Maw Hmmm... That doesn’t leave us with much lume. Please give me a second *¥'m ‘going to connect you with my supervisor. i'm sure she'll be able to help you meet your deadline TEST3. 67Sys he, eM PIAA] eA BAIR "genet TAHA BSH OHO] NOR Oe Oe a WOM GLI, S8}SO1 EE uf CHB ap see orOUE Of $2.ANo/oIeae. ase! O18 921 BARI xe] ool 2420] We OH, A. 20 ‘SRIGOP Re! Makol 2S 218 + 2018, 2G ABC AapH Avo ge RES. APL 7 SUA, AN Bt EERLALIC, RSNA Os AIS WS] IU] SOIR + 918 LC, 1H Incorporated sob BIE! apologize AR! accidentally #2, $8151 4 leave Af BAB Bou MCHA) delivery oversight GOK SRism MIRA 20 Ak depart GLI, Bett Safety inspector 2! 2A install Sect inte 74, 42128 connect A with B Al BS BCE supervisor Al 2 4 ‘What problem does the man mention? (A) Some products are damaged. (8) Some equipment is out of stock. (©) Avehicle has broken down. (D) A delivery error has occurred. une Pe gum easter? (9) WE MO] ees (6) Bue MDF Be (cl ASHE mae (0) ea aor eet, 181 damaged @21 equipment 21 out of stock X71 = vehicle 18 broken down 3 1h APPARRY 281 ~ aD elses a HR aH EON wai: BgOPnIE TARUMIA| ROIS 220) LE 2 20 HSE SLAIN MEIC apologize, but the oven you had ordered was accidentally left off ofthis morning’ detivery schedule Ooe ZS (0), raphrasing {2 aceidontaly loft off of this morning's dolivery schedule “1241 A delivery error has occured, 42 ‘What does the woman say is planned for Friday? (A) Aproduct launch (B) An inspection (© Acooking dass (0) An interview 68 ‘of: BNO PO] RSI! EID BP 9) 8 aA) o) aH (0) 221 981 ©) et 4a ayaa 24 ~ of at a9) 481 OPE Cet SWOLA BOGIL vIn et ABO] MERE ot ‘alon Friday, my bakery's going to be visited by a safety Inspectoroleta Yoo Fee (B)0I, Paraphrasing CIE be visited by a safety inspector 88401 Annepoction 43 What does the man say he will do? (A) Transfer a call (8) Issue a refund, (©) Provide a warranty (0) Visita business lune pag eigen wate? Mm Bc, (e) set (0) Men mae (©) was weet, 1 transfer 271, OAPI issue WEBER refund 28 warranty 2 ‘AEA Be! ~ WADE sicHa teats AD sh WFO L7E HE RCH callnglit RECA, OF OIA WAP} SAH efaak ICH going to connect you with ry supervisor)2 8 0 1} 28} Bol AH Ui ASI 2 BIC, Wea BE (re rephrasing 82 connect » 291 transfer W-Am Oh, yes, “the one asking patients to rate their experiences here? What were the results? | | cn Wel, most everyone wanted more | time to talk to the doctors and nurses during their visits. “*Right now, doctors and nurses spend about ten minutes with each patient. Do you think we can Increase it to fifteen minutes per patient? w-am That would requir significant revisions to ur scheduling process. “It'll be up to the ‘members of the board to decide.Meo, 1 wl ta wee! EA IIE? | Of, toa OO! eH ae Seta Hh 8820) WoIR? art OmLIE? W791 Ste Aro Ue Ber OM, 22 O}ODTRE Aro] 91081 ICG, AE SIS ZAP (ai 10 AS am BOLD. BALE FAVE ALE tng 15802 BU 4 gin AHO? Of sai 22 aa el arse SN OF Hes, ors 48, 181 survey 54) health clinic 7H, REA. send out WBSICt patient i} rate BPIEC} ‘experience 38, 281 result 24 require 2st, S272} significant fe), CR revision 21 scheduling 23 21 process 34 be up to~7t 201, ~o1r 21 tt 44 Where do the speakers most likely work? (A) Ata law office (8) Ata supermarket (©) Ata medical clinic (D) Ata recreation center aus ofc pe Wo WE Aes «abi owe (0) e290} a ty als at ~ seal 2A aa) 4901 axP| OOD 92] BO] xLIEON a AN 7| ‘141 Ndo you remamber tho survey our health li ent cut lost month?ia BE 208 YO} EE (CO 45 ‘What are the speakers mainly discussing? (A) A marketing campaign (8) Anew product (©) Some budget cuts (0) Some survey results danse a 08 ORE 9 ob ate 10g (0) ou ser ©) ae at a ha He ~ cst =) ht HPO Lux} at lo] XRIGION WR! AEEAF 7K Ukdo you remember the survey our health clinic sent cut Last month) 2X} OF7} HOI] IAGO ORAL REE Bt SE Ain Malet ABEAIRIthe one asking patients to rate their experiences here?) SGI 217F OBK=XIWhat were the results?) SHE OoR Ze (OIC, 46 ‘What does the woman imply when she says, “That would require significant revisions to our scheduling process"? (A) She doubts a change will be implemented. (8) She thinks more staff should be hired, (©) She needs more time to make a decision. (0) She believes some data is incorrect. opp "sae see sf 21 uO} w EN PIa BBO eRomvn (et An SIE (6) "88 1 BIO} cE AEC, (c) sie AIO} | AC (0) SI mi ezicen ate ‘1 implement ARISE hire T88ICt decision 25 Incorrect 381 et sto) Sk mo} ~ aH 92) geste a APN MOF Aloette wet Ic. ‘EAP | S MM COL XIE eWlst EAPF SEO) 10H = -B AT QCKRight now, doctors and nurses spend about ten minutes with each patientol #2174 ARS SIE! SHOR SSL + SIC HRIEHER|Do you thnk we can increase i often minutes per patient ?}B Bx} OP} YABe| aS 7] HOF 1B AOI IER A H ONS) Ze BAIL be up to the members of the board to decid)ojta 8! 2108 Wor WAIE OIF ‘FRO CHG F285 ELS Sak OF EIS Bch wt ae 2c, 47-49 \WeBr Antonio, “ware you at yesterday's ‘staff meeting? It was during, uh, was on the phone with an important tient and ‘couldn't make it. ch Mim, You got a copy of the meeting minutes? Webs Yeah, but the part about how to get reimbursed for travel expenses was really confusing. Do you know ifthere’s more documentation on that? M-Cn Oh, you printed out the minutes? “Mf you look at them electronically, you'll see ‘there's a, there's alink to our internal Web ‘where you can find more details on reimbursement procedur Of $8119, oft RICOH AEHOIS? LN, B20 a HH a OLA BABI AOL, UB time emu? | ne tu of ean 20 to 2 staloia, 201 Bal $4) 494 BAPE ete gD 4s? TesT3 69Of tomas melee aetna ex Ba wet 2, RINE LY ue AY Wola 8271s] oR, 191 client 22 make it (2200 #48, 7c} meeting minutes 205% get reimbursed Bact travel expenses 821 confusing Sze documentation MMB 718 electronically ‘AMsJO internal USI details NY reimbursement procedures 8: 2} a7 Why did the woman miss a meeting? (A) She was not feeling well (8) She was on a business trip. (C) She was speaking with a client (0) She did not receive the invitation, om Stent attest et oF? (a) Borst ese, (@) aa oma, (c) 2am ob wm Uses 2, (0) sue cya er 1 client 224 receive wc} Sat AYA el ~ O11} ao} wt OI ‘ft 3 Pn canna cot of aeeetOI 34RH=RI were You at yesterdays all-stalf meeting?) 00! MOIS. RAB) sat SIGH a S101 24818] HICK as on the phone with an important client and couldnt make ta OBE BE (COI 48 ‘What is the woman confused about? (A) The details of an assignment. (0) A reimbursement process (C) The terms of a contract, (0) Atravel itinerary Ope PIO eee (a9 at ay @eaz (0) aera (0) 1m sr OFA assignment he 242 terms 221 contract 22) Itinerary 288) ot ABVAHRD tel ~ oP BERT A OFR7| nN LON IE OF, AS WSRIL 28h PEO] ‘8 HezEEC(the part about how to get reimbursed for travel expenses was realy confusing) OD ZEIe (B)IC 7 49 ‘According to the man, what should the woman do? (A) Reset the password for her computer (8) Talk to the organizer of the meeting (Q) Consult the electronic version of a document (0) Research the history of an account ‘aL a om 9988 aD} STI? 09 Bel oremeR mene (@) 891 221x004 opie (c) a aum azsic, (0) 24 oes Aree 81 organizer 411 consult #2281 electronic 221 ‘account 28 8,78) fet AVAL 8 — EAD OA MRIS A ‘SAP osm CAYOLY AF BAS YON 171, BE ANIL AE Cf MO! A BIS 4 Olle AE HALE W137} Slo SICH you look at them electronically, youl see there's a, there's a ink to ‘our internal Web site where you can find mare details on reim- bursement procoduresian MOOS a2 (COI, > Paraphrasing Bt Jook at them electronically ~ 27221 Consult the electronic version May Our next guest on today’s show is part of ‘our Healthy Cooking series. 0d like to ‘welcome nutritionist Emelia Vigo. Emelia, what have you got for us today? W-8" 81d lke to tll you about some simple tricks for making nutritious meals at home by substituting healthier ingredients for less healthy ones in your favorite recipes. May Now, you said this was simple. 'm no c00k—do you think can do it? Weber Absolutely! Let’ take an old classic lke potato soup, for example, You can us ‘sweet potatoes as a more nutritious substitute for white potatoes. ®2That recipe, and more, are in my new book, ‘Healthy Family Cooking. J CGO LS Ot we eye ae ae) Ae) S/S. SF eo A ELC, Ue She Senn Fe wee BetFA ZR? | otto toes eran) 28 i rate me RON SOU | AE ‘Bele Zt 97H BeISaIa HELI, Ao atria ite re at one, IE 915 SIE eka are?| ROU! nip Be cE! BAS OL SO, 2a cc FB POH A + BIEL EEL Ra of ZENO] 24 CRE ‘Bape 201 OU, O11 bepart of ~21SI80(Ct nutritionist SRN, eA utritious G27 8A trick 28 te substitute Alor B BB AS CMC) ingredient EZ recipe 2221 Absolutely! $201H! old classic 22 ‘weet potato 2201 white potato 25+ substitute es What is the woman an expert in? (A) Gardening (8) Nutrition (©) Appliance repair (0) Fitness training, onic Patel isvieb (3874 wae (0) 700 90) (0 ee fA gardening 22121971 appliance 708 repair 42, 4 APEARR Bet ~ off ate so} igh AVIS Wann} forte ofozI0b Ue BOIBIENA Tike to welcome nutritionist Emelia Vigo)Ql Oo} OlB(Emeliah Ro) See SeIotA Fe BSS ELPA ZEIAKwhat have you got for us today?) Bat {OH Bete (Blo 51. ‘What does the woman recommend? (A) Substituting ingredients (8) Using appropriate tools (O) Changing an exercise routine (0) Scheduling regular maintenance oft: 9218 ANSI (a) (©) sae Sag (0) 25 ante (©) wise aa 1 substitute CHMLEAISCE ingredient = appropriate BQ! tool SF routine Sit maintenance #5), 2 ha AAHRE 21 ~ off] 4 ABE m7} mt HALA eto] 7H so}: ANION IEE HAE 261 MERE CIRO HOLA] B74 Ne ANI ‘ft ZEIGE Set B IsIR SlatEAtm CH ike to tel you adaut ‘ome simple treks for making nuriious meats at home by substituting healthier ingredients for Less healthy ones in your favorite recipesit WBE 22 (AOI, 52 ‘According to the woman, where can listeners find more information? (A) Ona television show (8) Ona Web site (Ina magazine (0) Ina book Oo 2a, HSOI cE EE 2B 4 OE RE OFC 6) see ae ® wore ou om ‘ay AVAL BIR ~ OPH IBKE C1 WE BR IE + Ble fs} obxet NOUA -1-AEIENS WIN CWE zIOL 4 A 4 (223 718 BDA +550| SICK Tat recipe, and more, ar in my row book, Healthy Famiy Cooking WOE See (D)0C 53-55 eam To sum up, Jamal, you've had another very good year here with us. ®*Vou're a valuable member of the team, which is ‘why you consistently receive outstanding performance reviews from other staff ‘members. -Cn I've certainly enjoyed the opportunities that I've had while working here, \W-am Which is great to hear, because we'd lke you to take on more responsibility. 5*We ‘opening an office in Denver in a few ‘months, and we'd like you to manage it. cn Wow that's exciting! But... ean | have some time to consider it? W-Am Of course. *Why don’t we get together next week to discuss your decision? Of 92k, xf, ate ozo 8 ah 01 G2 OF ‘BrhOIg, Go| ABE Malo Ce EME P56 ove AY BO ae 0k, ORO SI} ADE re 71S etal BIBGLIC of TBE weH ms mee Ke SOI A EMI B01 S08! aPIES, $2175 ROH MO AIR ‘BORE, 0] 238 Bet HOR eD, ‘991, 321 BoIgaa! Aire Ae ea eI wr? | SOIR, 921 8 oN LN Be ot ser Test3 711M tosumup Se, 2°} valuable 432) consistently 725), 2212P1 outstanding ok! performance review a4 WD, guna} ‘portunity 7181 take on responsibilty (WE manage WeSC, 286K} consider absct gettogether 0, IC, 53 What does the woman say about the man’s job performance? (A) He Is respected by his colleagues, (8) He always meets his deadlines. (©) He has good ideas for new projects. (0) He has increased company profits. Omi to i an a 20D OK (A) ab S2eeee ee wz et, (@) 3 oom oa ARE (0) A Mies memcot Be ojo (0) 3= 801408 s7AprEe I respect 224 colleague SBincrease S7MVICL Sa AVEARE Bet oni tant eH ION ca aH 2 Us SeteOH ODP Slo] Awe! ARO! cle AMEE! P ‘861 HOKE Ast B>KB WEE ZKYoure a valuable member of the team, which is why you consistenty recive outstanding Performance reviews from other staff members} ODE HE Wore, wet Paraphrasing Cte receive outstancling performance reviews from other sta members 222s respected by his colleagues 54 What does the woman ask the man ty do? (A) Attend a trade show (8) Join a leadership council, (©) Mentor a colleague (0) Accept a new position Obie Uob FatB sian eat? 9 eral az @ HEE AF (C) Bam 94 (MiB nel 4 ff councit #18 21 accept 42%8Ich Sa MEEAVR Het ~ opt 2 AR OF in HAN eo P21} BSE Rot SO AERIS ‘of, Ig Ae HERE KWe're opening an office in Denver in a few months, and weld tke you to manage iat ain Bose BEE (OMI, n 55 When will the speakers meet again? (A) Tomorrow (B) Next week (©) Next month (0) Next quarter, re oe 1 eh 221712 (a ut joss jose (0 cig e1 ‘eal ed ~ Sxto| cA] oI AL OPE oFxIe} CIOL CH FOL LY ALO eJOr Bal SO} A TKWhy dont we get together next week to discuss your decision?) 2 pti YOO Ae (BIOIC, Paraphrasing SII get together» 31221 meet 56-58 321 htt M-Aw Hi, Trica, Hi, Allison. How are the training materials for the summer interns coming along? They'll be starting in two weeks, s01'd like to see the materials by | Friday. W-Am Sure, no problem. By the way, Allison revised the section about the interns’ work hours so it’s easier forthe interns to understand. M-Aw Thanks, Alison, "There were some ‘questions last year about interns’ ‘Schedules. It'll be good to have everything stated clearly tl Webe Yes, and | also added more information explaining the kinds of software products the intorns will be working on M-Au Tertific. We've got some great projects planned, and I'm glad you prepared everything so carefully. 2 QASAMME, GAIA Ras}HO, Sole, bk eH 918 8 71371 Of SED BEB? 80] 25-401 2B ARO RO ADSI AP} nee tOOE | ateeta, ol) BROKE SmRGLICL, Tel getAo| oe RAIL ‘LES 4-H PRIS] OSH D Et HIS, 12 alae, ele, AMOR: 2 PRS a BOL ‘Ho Oo 2 2 stl We te 7-8 7012, O12 4, 12 te emo) aN a ass MBE01 SRE Arete: UB Cl S7mGLIC, | Reto, MSE BE 7IMRREC, AFI etl oN at ABLE,training materials 28 XI come along (8K 2) B/C), ORB MER} bythe way 32d, SURE) coction WEE state BAI WIAF add P78} work on ~8IS SIC terrific BBE, LI prepare everything 22H ct carefully ABP BPH 56 What does the man ask the women about? (A) The types of projects assigned (8) The backgrounds of the applicants (C) The status of training materials (0) The location of an orientation ‘URE OfADL Patt el eA (9 wea BEE SR (6) mH oes (c) mame tw (0) SerteIons as assign 8k} applicant XI) status 2h ag het aol ae Ast sh SEINOIAY xP 8b el AHS HEEB MIBZT OFWAL S| Opn S4E=XIHow are the training materials for the summer interns coming along?)8+ B71 YOR A (COI, 57 ‘What does the man say about last year's internship program? (A) Some new products were developed. (B) Some information was unclear. (©) There were not enough suppl (D) There were a large number of applicants. ‘UNE Rl gee a-a ae # Be AP (a) as 9x eas (0) a a1 wea (c) ego esi wet (0) iam sc of supplies $8, 828 large number of 2 applicant Bx] od sya ete — aA Ando rt eo ne DES Hm QOL mele: Oe AWB Fn BES! & 22t(There were some questions lat year about interns schedules, vot 2 3 AL] Wok EA HB ZC be ood to have everything sited clearly ths imeloiiz HO=E a2 (or 58 ‘What does the man say he is pleased about? (A) The summer schedule (8) The careful planning (C) The deadline extension (0) The approval process UN PROL wri AIH wares (ame (C) fer ot ena 1 extension 28 approval 42! process 24 ed AeA tet ~ ni} zim {BADE OF! CAAA = MARE B74 >Re, ANOLE ‘Asm SHO] EUIBL SEE DIICKWe've got some great projects Planned, and m glad you prepared everything so carefully yous see (Bol, 59-61 cn Hello, Ms. Li ‘my agency to design a new advertising ‘campaign for your moving company. 501 undorstand you'd like Webe Yes. We're concerned because another ‘moving company just opened nearby, ‘and we're starting to fee! the effects of ‘the competition. Business hasn't ber ‘good since then, N-Cn 190. It would help if got a better sense of what customers like about your company. ‘That's something we can emphasize ‘throughout the campaign. W-8e Well, “people say they appreciate our ‘top-notch customer service and the cffort we make to meet customers! ‘expectations. 'm sure no ather moving service in the area can claim that. Skat, 2 RIT te OLN ke RENE 718 1B ICED 2 steata, | Oi, HE OMIT BAI REI POLARIS Ct 2891 SO| Ln ARIBINER, 3 O1F BIO} ore EI 2O1R, YRS. I oN Bat HBO] BOWE Eo] 9,001 xD} ct OBRBICI 0 2 LCA 8 MOL ee) 2B > IE, | AFRO elo OFF re ey ALAS} smo 40 agony eh eID CHA, 0174 OF HS OMRSHE A A & Beem As MHL, Testa 73181 agency 8s} advertising campaign 8 Zee! ‘moving company OWN be concerned 22ic} nearby 28 effect 2 competition 222 get better sense of ~8 C1 OIBICE emphasize 28} throughout ~ ULE appreciate Ic, PRICY top-notch OFF oR! 122) customer service 221 MIA effort =| expectations 7K4 claim #281 59 What type of business does the woman work for? (A) Amoving company (©) Areal estate agency (© An insurance firm (0) An equipment rental service oe of Bo ADIN WIE? a) one (o) YEW ses (ose © wae at, Ng Bet ~ Opa] eA at 22701 URE (ROA IIe HAP oe TARDE Sak M@2 Ba Usls Ise F718 BekHD Ua SHI understand you Uke ny agency to design anew advertising campsig for Your moving company WEI BOER EE WO 60 ‘What is the woman concerned about? (A) Shipping delays (8) New regulations (©) An increase in competition (0) A shortage of staff omits 2918 Sateen? (a) es a (aes (wwe (aH M1 shipping it regulation 74 increase &7} ‘competition 28 shortage SE AeArB) Bet ~ oP} Pata ANE OF At wn AAA = CIE OLA ON IDL P=LA2| BC} Ayo gO] LMA APREIKWere concerned because ‘another moving company just opened nearby, and we're starting to foe the effects ofthe competion 2 ODE athe cont. m 61 What does the woman emphasize about her company? (A) The affordable prices (8) The number of branch offices (©) The user-friendly Web site (0) The customer sen Oe Ae! aol Bet 958 ZEABIEE (ay eet 22 ane (Asst et OIE, () aa. ey ABEAOE Bet ~ OfNPE oN ca SH AD ‘OFT RIO AAA ARO} BIO OFE OK 724 ALAS 24 {rid $2881 Ie 218 etPII= BtCpeople say they appreciate our top-notch customer service and the effort we rake to meet customers’ expectations) WOO Ee (0), 62-64 Cts ‘chm Hi, Haruto, S2have you picked the caterer {for the shareholders’ meeting? We want everything to go smoothly. WN-on thaven't decided yet, but I've got quotes from a few local caterers. Our budaet’s pratty tight so I'm leaning toward Star Restaurant. They have the least expensive lunch service. WeAm You know... I've had problems with Star Restaurant. hired thom to cater a meal for a management meeting {and they delivered the food an hour late. | just don't want a delay like that to happen during this meeting. You can spend alitle _more money if you need to. Iu-cn Oh, fm so glad you told me, “Then let's 190 with Golden Eagle. Ol eigeHin, sie, aapeeI atm a HN SSH? 271 OREN aAHSAHON BI, (OF RT et 2am S ZAI 2 ‘eae, 921 ONO] a MRS Ks AB} ALAS 08 080] 718 WOR, 77171 IAAP ZR | ape, 0} SboIe-- AP AE LARD Be} 010, XIE ‘2 oh AI BIER RE DRA AS | SARL eM MBPHES, oft Bale el 24 Ae MRI ROW EAR. BCI = OR is 9 | 9.5181 miei 2s, ad mE onm A,1 pick HC) caterer I KEIM shareholders’ meeting #821 go smoothly 821 22157} gota quote 282 ch Local AI budget ot) light EC) lean toward (HS0D ~*§O 7I8C) the least expensive 78) 8248 hire 2th ‘ater $21 2248 BEI management meeting 2 10, le} deliver WEIBK} happen "226ICI go with ~= ach, 8 eI Catering Company [Coot Café Delight $1,250 Comer Dell $1400) Golden Eagle $950 Star Restaurant $850 Err 7 = SIE 1.2508 aH 32 1,400 Cae Om some AEreASE sonal 62 ‘What type of event are the speakers discussing? (A) A shareholders’ meeting (©) Apress conference (0 Ajob fair (0) A product demonstration GENRE O16 BRO BHR =oKIR BET ware (@) 7 (co) seta, (0) mi 8) Mf shareholder press 1, demonstration A Sal AeA et ~ stfo| tol wl Wat Om7 At nl AACA RIO SAIN Sat eI AMT OM | AWE Lave you picked the caterer fr the shareholders meeting?i2 BOO, SE A 2A TASVIE RICK We want everyting to go smoothly $2 O10 LIS EFBAOL HS Bel BAO ot op IB OfpLLPEn BOE EE (AI. faire) 63 ‘What problem did the woman experience with one of the restaurants? (A) An unhelpful staff member (8) A poorly cooked meal (©) Abbilling error (0) Adelivery delay Ofte At Oa Oe IE? (1) 01 5) a= 18) (6) SeRi0| 228 8 (0) NA ee (0) we x 4 styal8 Bet ~ OUNPE AeA 342 SM Of S i CHAN AE} ALARA BAPE a'stCK Ive had problems with Star Restauranto] RIS 2428! Sle AAS 2 BOSS IAS DEMEG BNE Of AION Sel MEIC hired thom to cater 2 meal fr a management mecting last month, and they delivered the food an hour latel2 WOO 22 (0) ot »» Paraphrasing 2| delivered the food an hour lato “185214 dovory dolay 64 Look at the graphic. How much will the lunch most likely cost? (a) $1,250 (8) $1,400 (2) $950 (0) $850 At ISON ME, RAE 7S to 2 9 12808 seco! () 950324 (0) es0stt a A 3 Ot — aA et {EXD} OFS} CHAO AB BE 012 sIxKThon Let's go with Golden Eagle) 87 APY AH WOE 0} 74S 950eeI0| 22 Bue (Co. 65-67 t+ AIS. \W-8r Welcome to the Peterson Art Museum. | Can Ihelp you? Iv-Au €1'm supposed to meet some fi ‘tho ninoteenth-century Can you tell me where it nds in ‘8, Here— this pamphlet will help. There's a ‘map of the museum init, with details for finding our painting exhibits. Any! else? v-Au Yes. 1 heard there's a workshop on watercolor painting this summer. Web Yes— you can register for the workshop right here i you'd lk. Test3 75'M-Au 'd better come back to do that—my friends are waiting for me. Br Ofcourse. Oh, and "Vd recommend taking the stairs at the back of the museum. ‘There are always so many people using ‘the main stairs by the front entrance. O} ele olga oa 28 are) SsICENE? 197 a iO Fm eI SES, ‘Saigo ofl =H BREA? Of 0p), ol gueami7t 80] st Ic, 2 go oe ISO} aA 57 A BOL 4 IRL Cf Bea! 20] 497 ‘HL ofeol sma ago] cen wetALC, OF Uy Ret MORON S3G0H BREIL 4 ALI Le Selo at eae, sO eI 209, Of SSPEARS, of 72m Oa HO Se AI OiRs288 aH SAIC. mPa a= EK Orga HO] MOF ALI, 181 art museum nis® be supposed to + EAE ‘able lo 9c} be located PEI detals ZG! UB, MYA exhibit SAB, EAH watercolor Painting $48 register for ~o1 S834) had Dotter + SAHRA ~Sit= ICE recommend 8, ‘ICE stairs A front entrance 22 APH a OE, eas 9 BO a ODP wie 28 (ove (ae oy AH ike Stn ~ LIX ALTERS BIE ‘BA AL RL CHAIUAY 19M] Sa} AAVAOIA| SPB 9 BIL] 2 ol LUCHm supposed to meet some friends in the nine- teenth-century painting gallerylat SC), AI SS BE A) M2 IG019e AE (CHK, 66 ‘What will happen at the museum this summer? (A) A workshop will be offered. (8) A special exhibit will open, (©) Concerts will be held in the garden. (0) Some galleries will be renovated, ‘8 of ols BORN Fe do 918 201717 () $3801 ABH 20F, (@) Si ee} a8 200 (c) ROU eFaP} EIB 20 (0) ay euiss exw Z0KC 1 exhibit 2NB1 renovate 7ESKA46te} ANAL tet O18 olaeION BORE 2 MAUL > YIM AUT a BN 4st HemEUL KRALL heard there's a workshop on watercolor painting this summer) Museum Map Foor | [ Floor 3 Photography} | Paintings Floor 2 Floor 4 Seulpture | | Architecture og 18 =e ag 8 2 |[ = ae 65 Look at the graphic. On which floor will the man ‘meet his friends? (A) Floor 1 (8) Floor 2 (©) Floor 3 (0) Floor 4 agen Bee (Arc 67 Why does the woman suggest using the stairs at the back of the museum? (A) They are nearby. (8) They offer a good view. (©) They were recently added, (0) They are not crowded, te ae BON Us AR AIRS AONE? (a) 701 sc, (@) B01 (©) se e7. (0) rt ae C10 nearby 7 recently A201 add 270K crowded we nas apa 21 ~ fs} okt te ANB mE Oe ‘Omit: OFX AAD O18! SRL A AE O1BeHA 28 2 { ERICK recommend taking the stairs at the back of the rmuseum)o} BO = ARLE OIBSRE RAHOL WEY OFF FICE (There ae aways 60 many people using the main stairs by the front entrancelit BO HEE (O}IE, »Parophrasing 2 there are so many people » 2291 crowded68-70 t}+ gen \W-am Noxt, ®Iet's discuss our spring hiring plan. In the past we've been successful by 19 at university career fairs. But, 'd | like to do something different this time, M-Au Really? Why's that? W-Am Well, our employees spend so much time traveling to different universities that they fall behind on other important projects. IM-Au Good point. °We could put more of our sources into our second most effective recruiting method. Actually, more than @ Quarter of our employees were recruited that way. ‘eam That's exactly what Iwas thinking. “Would You set up a meeting with Yukiko in public relations and explore possibilities for ‘expanding last year's campaign? OF CHR, tL Am EA, cat es ‘MMOL 9B BEN AB AERIAL TE ae fv tc 8 ae ALI Hg? of AINE 21a? 1 BL AFB ofa cH BIO OFSI-2 AN UP OLA cle 80% zat o| SOIT QOIR, © BE ARIU SerHF we saree! 28 weML i CH RE BIND, 2, BIH AOI O11, aalyog eusmalc o| Sv wm xb sete we, Me RAIA ‘BOF RAS RN ACY SAE 7H WOH aRIoI9? 18 hiring plan 88.291 recruit 288i career fair ‘FLU emplayee “8, Af2 fall behind on OL FEL KORE! resource me effective ‘Rik, 7H EE recruiting method 3 et a quarter aif” set up a meeting 2918 #1 public relations 84 explore BOW}, ict Possibility #8 expand Ss] Company Website 10s Refers Tie / Advertsing I ‘pale ofa SUB ETI? et 6%, au ewpoie. 10% 68 ‘What does the woman want to do? (A) Make travel arrangements (6) Revise a budget (©) Change recruiting tactics (0) Givea lecture cons 958 i 32 on au asa (suet wa aa us PEAY ee ~ Ob) az! 2 Can) AebPODY ON} AB ARE IB’ discuss our sprig hiring pani 2 ctf MHAOLY 2 2M SBME OWL >} CH 24 aD HET the past we've Deen successful by eeruing tuners career fa, 8 18 tke tod something ferent this tineln Homa ate (Ql singel hiring plan ~ 221 recuting tactic 69 Look at the graphic suggest using? (A) University career fairs (8) Advertising (©) Employee referrals (0) Company Web site A OL UE, ms Fe MI ARE MELT? oy ae eet aa (©) s49 (©) ap} aoe od At 2 tnt ~ tani} Ababa as wet AD ia AA EER B20 Se WHOL =IE CH SEL 4 SeltWe could put more of cur resources into our second most effective recruiting method MO AEE (BOI, Which method does the man Test3 7770 What does the woman suggest the man do? (A) Design a questionnaire (8) Renew a contract, (©) Work with a colleague (0) Interview a job candidate Opie Uobn P58 tet ABKS2 (ay aes ema (o) suai (0) #5 M1 questionnaire i241 renew lsc} contract colleague $5 candidate $82} AEA Be — OfAPH EXODL IaH ABE OFKE ORY COL BAO] FPINRE BIE TOF AS ze MCI BUR) TSE ROI FALLLIWould you set up a ‘meeting with Yukiko in public relations and explore possbiles ‘or expanding ast year’s campaign?) S20 Ie (CORA, PART 4 71-73 By W-8F "Good moming, everyone! We hope you've been enjoying the conference on educational ‘technology this week. ’“Tomorrow, in addition to our ‘workshops and presentations, you'll have the option ‘of leaving the convention center to go on one of the site visits we've arranged. There are two choices. "You can tour either a local high school or the publi Wbrary’s computer laboratory. These tours are fre, and we expect them to be very popular. We have limited seats on the buses, so please make sure to sign up early at the desk bythe entrance. ‘BE OFEILE oBte ON = BRR EPH SHIA IR EL 5, Of eRe MH Sm: Of IR LN x 0) es era FH RS ALI = 7s] OL SSL, Sool EMAL BASH! WEL, Ol SRE ‘Hetet + sla, Ze FAO) HF OdvI AE Oe Aa {E obloka 8UC), LAD] 2480 ISO] OU wo ae edo Sh ne eA LC, Oi conference #8 educational technology 2352 | ination to ~ 204, ~0| et have the option of = | eR ac site visi ase arrange usc ott tour Setar, 2612 either Aor BABS & kt | let emma pubic tary ae computer Laboratory 2% popular 27198 limited 88 IRE make sureto+ BABEA~sk signup | {eBbre, aK entrance tt | ry cam ‘At which event is the announcement being made? (A) Abook fair (8) A product launch (©) A technology conference (0) A charity fundraiser 0] XE of ota stn IF? a) sxe) © Basle (c) 7am (0) kis wy M1 book far = wl product Launch MES 4A) charity fundraiser "18123 Ah er st ug et ~ Bx) ate, Xie AWINOIA! Si aie SeseIOU ofe BRREH IEF ZARADIB.UEECKWe hope youve been enjoying the conference ‘on educational technology this weekIt MONE Bee (Cc 72 According to the speaker, what can some listeners do tomorrow? (A) Go ona tour (8) Attend an opening ceremony (C) Participate ina focus group (0) Win a prize xo Ee, WY Ame UR FRE B+ E72 ay aes 2c, (ey ioeon sete, (6) 21a! spore, ©) a8 weet 91 opening ceremony 2244. partcipate in ~2l SoHE focus group 8 A! prize 2, i ‘Hey AAD Ble ~ BU eo B+ at 2 7g SUEPOLA UN, of FIRST} WH fol RHE MALIA xt AD) Bul WIG S & RS WR 4 BCK(Tomorrow, in Addition to our workshops and presentations, youll have the ‘option of leaving the convention center to go an ane ofthe site Visits weve arranged), OR/9| REAL] BEEN FE, 0] & & #1 8B etwel + gxH¥ou can tour either a local high, school or the publi Ubrary's computer laborator2tz SHES 22 a2 Word 73 What are the listeners instructed to do? (A) Use an alternate entrance (€) Register in advance (©) Complete a survey (D) Meet at a designated locationSHB PNR aera XI WEIEE ot aeros ARES (0 weal (0) x04 alternate cB} entrance (RIF register SSSIC in advance oe A801 complete *86I4, SHESIC) survey W241 designated IE location 2, $81 SANA NE ~ AIX AIA WE ABE ‘Ig nO ex} OF HOLA AMNOUAY MIAN GIR! HE {ADI Wekplase make sure to sign up early at the desk by the entrancela oom AYE (BIEL Paraphrasing 2249 sign up early 28291 Register in advance el wa Mau Today I want to focus our discussion on Castillo, a clothing brand we will start selling in ‘our stores next month, As you know, our stores attract mainly younger shoppers. In thinking about fashion trends we want to feature, 75the ‘marketing department has found that customers aged twelve to eightoen prefer styles that come in (6 lot of sitferent wutura, We ulm Gentle vendor for this very reason. Just look at the color selection in these samples! Now, the finances of carrying Castillo line. Hae-Rim will go over the anticipated costs and profit estimates. Soy HS Ch wl SEBO OU AL OM ME 7 Aslaol Patel eoim MiBeia MALIE OIH OM HAI, Fe ‘Bois Fa cf Of! ABIAEO| BUC, P01} MAIO Ala AL 2M SOS ASIC OPNITT Wate HB 120M 18M fo AOI oat 7s] CIE AON OE Asie AAI ZIQLIC. Ut Of olf Wok Pate TABS Re Bat WRROLIC. 0 eo] Rs LIS PREALC! OD, FLAEIS MRE 1 Hote mgod ar UBL, MN oe UEBIN 494 BI Suommeud, U1 tocus on ~01 BIC, 2H FC} attract BOISOK, RRBIEL mainly 7 feature RBOR ACT prefer Bake come in different colors M=-CiE NO® SHY vendor ‘a| selection £9) carry ASIC line MIE go | overs 2c}, 248841 anticipated OR! profit 421 [_etiatea at 4 What product does Castillo manufacture? (A) Jewelry (8) Clothing (0) Art supplies (0) Backpacks MASI Re MS MEET? wear 62% (0) ola (oats 7 ‘Gh APpAgSE et — 9IAELS7} MAKE BS Nig. AWOL Shp} CIS St S21 ABWOMN HoH Apa! | | MRE TAEISOL Feo] SOIR WEST ANCKToday | want to focus our discussion on Castile, 2 clothing brand we will start, selting in our stores next monthla #OOe ARE (BP, 75 Why does the speaker say, “Just look at the color selection in these samples"? (A) To introduce a new manufacturing technique (8) To assign a task (0) To express disappointment (0) To support a decision aio ao te eS RID“ BE EBSD y Mee aes ue Seen ©) UPR WigeieT (0) sas woe () ae iit ‘18| manufacturing NE assign WABI task 21 express [BASIC disaooointment A ‘1 sri 4 mp ~ of UN) HHH ED eH 1891 BAM OFRIET! WEE UIE 12H 18M OL -RAYGo| ofa 7s] CIB AOR LOE ALIS HEAICIE ZAthe ‘marketing department has found that customers aged twelve to cighieen prefer styles that come in a lot of ferent colors] 2 4S Oe OF atROL HAEIRI SHEE RRA MHLW chose Casto asa new vendor for ths very reason SIO 125 21a 20m Wo FIASIOR fC UE SSI sie «BOL 22 BEE (PK, 76 What will Hae-Rim do? (A) Present financial information (B) Share competitor data (C) Analyze survey results (0) Introduce advertising layouts ety 22:8 2eDR 0) mR te a © waxeae (©) seam (0) Bex te ws 0 1 share BASIE competitor BAY analyze MICE a sea AR ~ ao] BL Ri FutONA xb} aol YY wat 4°] FAIR ele ICKHae-Rim will go over the anticipated costs and profit estimatesin BODE AE AOI TesT3. 7971-79 34 M-On ’Before we open the café today, | want to tell you about some seasonal menu changes. 79 just got word from corporate headquarters that new coffee beverages will be on the menu starting next week. One of the new drinks is called Winter Delight. "ve got some samples of it here for ‘everyone to try. Now, a number of different syrup flavors, such as vanilla or hazelnut, can be added to this drink. "80 please be extra careful when you're preparing customers’ orders. We want to ‘make sure they get exactly what they want. Ste 7 7 off 7 Li OLB ‘@ Sein wgUic, wa MARNE! Ae vim BRO Cle a ef nol OY ihe 7AM WOU MEE BR & ols fet Slojsafn BIL, lo] QF et ARSE ER aD OP Mm I PRE ALI, UAE OR! EA 2.8 So] Aig 0 S201 2H + ALC, AL HOLE 2S Se ZI] Fool MB, VN Bo} 2D] eh 218 2 ao} SINS, OF81 seasonal bt tie C}2 got word from ~a2e} 7h Wet corporate headquarters #4) beverage 88+ a number of YE flavor So), add aPH8c} extra careful 2986101 make sure that WEA ~6ic 7 ‘Who most likely isthe speaker? (A) An investment banker (8) Acity official (0) A food scientist (D) A restaurant manager sine FORK (a) tate @ Agee (0) 2 (0) ax St 9a Us tet ato ey XE AION XD} Ss FN G1 LOL AHEOI Bt 7H 2 ay SUEON Bed 1812 AICKBefore we open the café today, | ‘want to tell you about some seasanal menu changes) HOES, 2 (O)ore, 78 ‘According to the speaker, what will happen next week? (A) Some new equipment will be installed (8) A corporate office will relocate. (©) New menu items willbe available. (0) Seasonal employees will begin work. 80 sro ci FOL PE WO BEEP? (a) A BUD int 20K (B) aut Arpo| oF 20K (0) MSE ofr BRE O18 + 221-8 BOI. (b) anEO| 2m ARB 201, 81 equipment 2 install AIbICt corporate SAK7R21 relocate OSI available 1872) 7858! seasonal ESRI employee “8! it Apeafa 8 ~ ce ot OH of Xi BUMOIM Shp} YB BARME] AMES vin] BEEO| che ‘SEL S01 SEA EH PREG WELCH! just got word from corporate headquarters that new coffee beverages will be on the menu starting next week@k MONE BIE (COC, Poraptrasioy S12 new cof beverages will be on ‘tho menu » 8221 New menu items wil bo available 79 What does the speaker warn listeners about? (A) Preparing orders carefully (8) Wearing proper attire (©) Recording hours accurately (0) Taking inventory daily axis BrtBODI PIR BAA (ay aan 90131 eT (@ setae aN 2 (c) 2ARIe eis 782 (0) okt aay 221 M1 proper 0! attire 2) accurately 816P1 take inventory Ast Sts AEA BL — abe AIBN task 21 ZIP AVHOUA zaHOl FR Raw SUA aH Ze! FONE {60 please be extra careful when youre preparing customers! orders) HOUR BEE (AOI, 80-82 201A W-8r Hi Roberto, its Amanda. *°The company president wants J-1 Electronics to have a booth at the trade fair in New York in June, and he wants us to make the arrangements and come up with a display. "I know | said we really need to focus on. ‘updating the client database this week, but this trip just came up—it wasn't my Idea. Anyway, It got the rest ofthe sales team together today, 50 we can brainstorm some ideas for the display. But In the meantime, ®:*could you contact the fale organizers about getting a booth? Thanks, And let | me know ityou have any questions.NSE, SME, OCOD, ARE OBOE SOU steed Jt ap} RAR EE, 7217 BURN 2H ‘BoB aE. 92D OM oR sat OIRMOLAR 2481 ‘OY ekgoto tcanA} Ne eI Zt AR, of BE ZO Wa ama, ARE OILIROID,of6, Of APF LOK eh 0% AUB EL | OIC ARE 4 28 OID, SPE I ‘Alo os ee 2] ae a 5801 Ee ‘R01R7 ang, 221m go) 2081 PL Bal SH 191 electronics EAP171, 20748 trade fair 9 MI8) make the arrangements UIE! come up with APLILE, ICE come up AIC. get ~ together ~ ‘20F}, ASBIC) brainstorm O10|COHB) UE in the ‘meantime 71 Alobt contact SIC) far organizers uel 7g 80 ‘Why is the speaker calling? (A) To register for a training session (8) To request help with a project (©) To book a meeting room (0) To get updated customer information pH stiote ORE? 9) 28 501 Baie (o) BEMEDI cea ouHien (o) Beane one (0) 34 288 oan OI register for ~a1 SBC! request SSI} book HO'ICt 1 ALU BL ~ eaIo] af XI SeteO1a AOI SON SONA Geli= ORION Jt = XPL EAB olssIa, 9217 EulAy Z| WOIS oFteP Ie ICE (ye company president wants J-1 Electronics t have a booth the tra arin Naw York in ne, and he want us to eke the arrangements and come up with 2 display) 82, XI ‘HOLM HAR ofteh: Zo Bel eal FAlzol eMetal w + SILL (could you contac the fair organizers about geting a booth? beta ose aye (BOI, 81 ‘What does the speaker imply when she says, “it wasn’t my idea"? (A) She knows a change is inconvenient. (B) She thinks a colleague deserves credit. (Q) She would like the listener's opinion. (0) She is going to explain a new procedure. Sho ARIE of InOIO abn UE IE FEIN (9) ROL eae 98 ak tc (©) Sa) Bee org datcED ARINC (o) amet ois m4, (0) Aine ani te 201, 1 inconvenient 221 colleague Sit deserve ~® +2 R014 credit 8 procedure Ht 1 sIso} lg lot ~ 4 R24? ofLRICh BOIS: 21S BOI AVF ON Fot= 22 OIEILOLAS elas tf ‘2 Bao sic AD) ay Sel 21 INP, o| Bal ZO] wt et KI now | said we really need to focus on updating the client database this week, but this trp just came up OF + ite Whe O17 FI IBS AMON AEE (AOI 82 What does the speaker ask the listener to do? (A) Order business cards (8) Check a mailbox (©) Revise a report (0) Reserve a booth hs Spt 9948 sia Sate? womse (@) os 221 (uaa (0) #20 Of revise 48SEC reserve OPIICt 4 ea}Qh et rf 2 IB) ig. uFOU EOI A fet: Zo] al WON FIO Pte {8 4 ULLcould you contact the fair organizers about geting abooth?ia £2 YOU Yee (OKC Paraphrasing 891 getting booth » 81 Reserve a booth 83-85 E0142) w-am You have reached customer service at Ocean Shipping— a leader in international shipping services. We're happy to announce that starting June first, we'll begin offering shipping services to Brazil. Note that if you are planni to ship a vehicle to any location overseas, you ‘must provide proof of ownership. ®Your eall may bbe recorded, and the recording could be used for ‘quality control or training purposes. Thank you for calling Ocean Shipping BM 26 AMIAS| FF 28 AMMO 224 AMA {FRILL AD 6 1RIHEI Sei 2 ARIA BOL cH 21S ZINN Le ILL I AIBAHE PRL AMORA SE ‘Bois = BE ROL WLC, ARES aH A 84 2100), 58 Use Hl BEL aR BOR NIA + YALL, 228 Ago EA ZAI TesT3 811 reach 216c} shipping services S248] AMA ‘announce dtc, BAK} starting +e note FROLIC FHC ship BOIC, {SOIC location EA overseas:i2) prof of ownership 28H quality control! 821 purpose B=, 341 83 What will the company do beginning on June 1? (A) Accept reservations online (8) Provic (©) Offer a customer loyalty program (0) Lower its express shipping rates SWE Ow IRvel 9oNR 8 eI? s2Rioz opis wet, (e) A io ala BEE (c) Pema arte Aer, (0) Ra 2eug ower, Orel accept Ho} BOIC} reservation Of provide BsIct lower 2c) express 229, 221 shipping rate 285 a MbvataY pel ~ SIA} 6m T81¥E ata) Ng AMVOL 6 IQI¥E Wet Be MOLAR Mize} elct (starting June frst, well begin offering shipping services to Braxilit Hoe BIE (Bac ervice to a new location 84 According to the speaker, what must customers do in order to ship a vehicle? (A) Show proof of ownership (8) Provide an extra set of keys (©) Purchase additional insurance (0) Get a mechanical inspection ‘pl mh ¥Be xHBAHR EH a 48 OE BF? (a) am Bs Me, (aR ofae BER, (wee aie se, (771g wed, 781 purchase #28} addtional 47121 insurance 8) ‘mechanical 7PH8| B22 inspection 2) ued ABSAyaN Bel ~ aft 28 fe set] ao Ig Be POL se IO ISAHE Hal RIO AS SIE ‘B2l0} SICK you ae planning to ship 2 vehicle to any location ‘overseas, you must provide prof of ovmershipl2. MOOR 2G 2 wore, Paraphrasing 891 provide » 222 show 85 What does the speaker indicate about the call? (A) twill be redirected to 0 different depertment. (8) It will be answered in the order in which it was received, (©) It may be several minutes until a representative answers (0) It may be recorded for future use, i: lo ae PE BEKO (1) Map1 cia eae Boke 20K (© BApHUES exe Seve 20K (©) =o] BE2)>PnxI 0 2B OIE, (0) 3 A878 BHI SB ZI, 1M redirect (CIE #4: WSO) CAI SHICE, BOK} order 2M receive Wt representative 8, 1101 4 Atenas] Aeon cl HD ARE He SUMO 88} UBS SEH 4 00, Ke UBS BU 24} BESS ABR + RH Your call may be recorded, and the recording could be used for quality control oF traning purposesia BOER 28 (OIE, 86-88 et M-on Hello everyone and **weleome to Markell ‘county Playhouse. Thank you for volunteering to help make costumes for our next production Changing Timo. Because "this play has so many characters, we'll have to work hard to get ready for opening night on April twelih, Each character has about three different outfits, so that’s a lot of sewing for all of us. ©The dress rehearsal, in complete costume, is only five weeks away, s0 we'll need everything done by then, rgb OI oH ABEL RO 9A! HB AIRC, IAL 718 (AE Fa) EN 7 ELA -M QINBILE0| oH BIRO OFF 1 HON 4 1231 At ‘2 Wom BuNeefe fe avon LC. SeHBOICE 01 A YOILDR 2] 2 ALBIS Bo] AO} MIC, I A 813 te 0 Pc | SM aI OLY Pets dE 219 08 Bu} & aC, 81 playhouse 3 volunteer Xie =AEIct costume 2 production ai character S8R# get ready for“ Zul opening night 2 8 BE outfit B21 sewing WAR! dress rehearsal 5 S018 incomplete costume 2183 61486 Who is the intended audience for the talk? (A) Theater patrons. (8) Costume makers (©) Ticket sellers (0) Stage musicians Bap au ste ames FODP w 38084 (e) 1 (©) ata Ba © sag) et i Us ave — at91 =H Zig BWNOIM off 7181 SU OA 2 BafblcKwetcome to Markell County Playhouselat SE A178 CRIS ERD! Oe x 28S B71 Sh AIAN LAM & 2201 ZIBICHThank you for ‘volunteering to help make costumes for our next production Changing Timeln BO=B 2 OIG BIE AISA es 2 882 or, mage GOI, 87 What does the speaker mention about the play? (A) tis very long. (8) tis set in the past. (C) There are many characters. (0) There is a waiting list for tickets. ‘axe Sal ae 908 OFT? ow asa, (@) #01 2791, (c) saeigo1 wet (0) BRIE Aleks PaO 91 set Mess ASC} past 3b} character SARI ee ABA) Bie ~ SON BL SPE OMS! A NI BUIvOLN 0] Qol= SAEIBO| OFF WeIthis play has so ‘many charactorsit OBE AE (CIC, 88 ‘What will take place in five weeks? (A) A photography session (8) Adinner reception (O) A fashion show (0) A dress rehearsal Smeal Pe Bolg 9 aR @ eae (c) mise 8 R070, ae) APL BRE ~ 53 90H of a ZI 9UOIA <1 SH ZR A A Rk OHO SON ZI GINCThe dress rehearsal, in complete costume, is any five wocks awayla OBE 2 (DOI, \w-Am Hi Piarta, this is Emma. ®1 know we were ‘supposed to meet in the conference room at nine this moming to begin discussing the renovations to the lobby, but Ym calling to let you know tm having a problem with transportation. | was at the train station when train service was suspended. Now I'm going to find a taxi but it may take a while before | get to the office. Why don’t we go out to lunch today instead? | hope this will work for you, bbacause | have some ideas for the project that fd like to talk about, PRED, NOME, x ofot2, 981% ete OI BAL OHNO 2s] ARS ESO) AIC 2 AA, APF 2H MOL ‘20m Zen SCH 218 OKIE AEHOAS, RAF AEA LAL BE WA} OF HOH BIN SND, RIE AI O27 ‘I APO Asi pnRI IE Hel, Oe EAL LP 1 RAIS 8 OBIE? OF0| SOI BAIS Hea, APE ein We MEMES ofS oor PHAN aI AIHED, | be supposed to + SAH ~ hms (@) cate 2a gor, () st AA ot (0) S801 xets f8| under construction 212! unavailable oll + Sits flight B81 delay 216 1 AIVAIB Bet ~ aap) eI we A Nig SVU mS BON SAI 2M Ble AS eeIceIeAM e NC" caling to tet you know Tm having @ problem with transportation Al MMLAZ1 SIAL BUPB at a2] OfB| 7181 2) SICK was a the train station when train service was suspendedia oe E}2 (Cote > Poroprasng 21 ran service was suspended “124! train service is unavailable, on ‘What does the speaker suggest? A) Inviting other colleagues (8) Posting a notice (C) Holding a phone conference (0) Having lunch together oe Ft EIT (a) cle See8 acti (@) Hee Bex (©) 8818108 ec (o) totes eter, 11 colleague 3 post QM SH) ALB notice RHE conference 29] dap) ave ~ sted at A XIE FUHORN Ose CHAO LIAL RIAN BIR! OFBIARWhy nt wwe go out to Lunch today Instead Ean OM AE (oie. 92-94 a9) wal N-Aw Thanks for Inviting me to your annual planning meeting. We're glad that you're Considering us to meet the energy needs ot your factory, °My company, Stillman Technology, is committed to providing renewable energy to ‘our solar panels, you can power all your facilities with affordable clean energy. And, hundreds of businesses have signed up. I'm sure you have a lot of questions. But frst, "ike to show a video of ‘ speech our president gave when we received the Eco:Industry award at a conference last year. +N! Set lo A Ach AN APL 9A aE 2] ox] am E971 fe aS AAI 4A 1 ch ML AAP ABO eS BS} BE NBO A OF Lm Ba cd SME. OLE, el eA a IE 2 ORD He AME 2 ONE SEE Alo wR BEL 4 MAUL, $8 710] AP IAL Me WADE BaD 4 2 bBo] ole SHIRL, EL Os, AEE XR ‘a bsnl Aol ot! ta BATON owcata etic #81 annual 22421 planning meeting 71121 consider NBIC} be committed to ~A SIC} renewable energy S0¥S ONL install ect solar panel IRS power 248 BBS facility Ak affordable | te sion up ssc, SRatCt eco-friendly af che! award A) conference (#2) 82 st 92 What industry dues ve speaker wurk in? businesses like yours. ®°By choosing to install | (A) Renewable energy (8) Computer technology (0) Publishing (0) Real estate ofa BPD HEP a are me () aReI (a8 (OEM a sos et 29 woF XE AUIVOLM He] Sf ABO! Hex: WANS} ZS ell OMLRIE BAKE cH ESHA BICHMy company, Stlman Technology, is committed to provaing renewable energy to businesses tke yoursn BOO A (OIC 93 ‘What does the speaker imply when he says, “hundreds of businesses have signed up”? (A) He is worried about meeting client demands, (8) He expects an industry to start changing. (C) The listeners should choose his company. (0) The listeners will receive alist of contacts.San71 98 fo a} aegeLieh"2 BH Oe EIA? (0) 22901228 Smet: Aol cl ABC (@) Sr} weep | Ajay 2008 it () aso 291 eh tao (0) BNf801 ger Rg US ZI, 18 demand 3! expect ISI receive ct contact eta St Sao ots mot ~ p41 SHAE ACH a 21821 ure gy AOL Aale|HHDHA ate atHleIR glow IA RIG A OLLI BE AIO HIB Baw + 2cKBy choosing to install our solar panels, you can power all your facites with affordable clean eneroyol 2 S18! HIRE ‘oa 74 eb} vette 8 loz eo} AInHHO| Atel SA 1B ASSIS SIG 471 FI se oF OIE w+ eh me AL 82 (Oo, 94 ‘What will the listeners see in the video? (A) A virtual tour (8) An award-acceptance speech (©) Product features (0) installation instructions 22 BAO PRS WH S201? 09 7 1 (o) 49s01 oat (c) 5 AR (0) alg Ml virtual 24891 acceptance 42 feature 8 installation ‘BAL instruction 2, x) AVA tes ~ tnt 0| We CI. 7B YR 8074 RIK OIA BEIOHIS ABE xh 51 Afatdol ME! ete BAIYOR woIsAI ACK tke to show 4 video of speech our president gave when we recived the Eco-Indusry award ata conference lat year) MOOR IE (jor Paraphrasing 82 received the Eco-Industry award “2221 award-acceptance 5-97 eh + AI » Hello, ®this is Fred Capo, from Member Relations at Greenwood Gym. | just wanted to ‘thank you for participating in our member survey. Everyone who completed a survey will receive a five dollar voucher, which can be used for any lass fees or in our café. Ive already sent it to your ‘e-mail, Also, looking at your feedback, | see that you've given very high ratings overall for our gym, ‘Thank you! “"For the eategory that you gave five stars to, 1 ike to ask you a few more questions. If you have time, please give me a call back at 555-0184, PIMOS, Ms RNR: AIH AIDE Aa HS HERI, IRA ila A Oe HV Zay SAI RIEL 7, ERI A FAL SE As SHEE] HB WA STAN, RR MAPIL 4 IRIN ANB SUBLICL HOE ‘BB A1UO} OME WU ERLGLEE, Et, eR Te aL SIO ReIsIOR OFF we BR SCRA, BHR HOE We 8 7H RN A 7X ES BANGLE Aeiol LA 555-01 84K AO AA 191 Member Relations S181 gym NRE participate in~al aloiic} complete a survey S218 AIC! voucher AE, AH class fees 421 feedback ‘21 ive very high ratings OFF we WS Ct give a callback (28 2! Seo cA] Sask a Feedback Survey Cleanliness | ieee Sstars Tocation rota renatiess} Cost a SR aE EAE i Pa hae an eae wa a % rrrrry meee ae | ai 95 Who i the message most likely for? (A) A fitness instructor (8) Adata analyst (©) Agym member (D) A marketing expert vaste POR? wesen ane (cy aa (0 opts TEsT3 85oe aH AB He ~ ata At I AUIVOUN By} TLRS ARE! AIEIIOL west Bat {© 71lthisis Fred Capa, from Member Relations at Greenwood Gym sland lol SI AEZAOE otek ALY ZAP 21m NAIC just wanted to thank you for participating in our member survey)2 OO EE (COI, 96 What does the speaker say he has e-mailed the listener? (A) Adiscount voucher (8) Driving directions (©) A fitness magazine (0) Class schedules bs Ab tw ola AEE BETA? wae @ ex zee (een (0) 421 ene, 1 APPARRY aed ~ six} AION OTOL I 2 XIE SUKOIN AI Ral FAI BE MAE See] 3 1 rl Sto, mm MAAHLY hal oA ANBSH + Buct (Everyone who completed a survey wil receive a five dollar voucher, which can be used for any class fees or in our cafO4 Ojo SE AIO} ola LH ACK already sent it to youre-mail2 O08 BEE (AOI 7 Look at the graphic. Which category does the speaker request more information about? (A) Cleanliness (8) Location, (C) Staff friendliness (0) Cost At 00 MH As Of ROD A RHE? at ©) 21 (o) ar 0) 724 ‘ATRL BI git — aka ae 40} aS a I PUA ty el CRN AL ON CH 7H ‘UE EzLD AICKFor the category that you gave five stars to, ‘ike to ask you afew more questions) 2 =u WEE (CIC, Nav “Welcome to today’s class on small business start-ups. We'll be talking about designing @ logo that represents the company you're creating. Its how customers will identity ‘you, s0 the first thing you should do is consider the message you want to communicate. Please take @ look at the handout in front of you. We'll talk about each of the features, but let's begin by looking at the phrase, “Creative advertising at your fingertips" The function of this part of the logo is to tell customers what the company is all about. Now, "try to come up with phrases that might work for your own business—you'll find ‘some paper and pens in your packets. ‘Se AAD Be FEN 28! 7im BOLE. P2IE Ola Bet ‘= aol an Clo Pek OIE OIL, = m245O1 Of Won: WEI, ato} ett) a ew 2 ef) Aoi 492 BIA cH TH = RIL, OF Of Ske SHES SIFAPI WRLC, 22D ANB BILHY OH] sone, 9A "Ae BT INTER OFF MAE. 2-201 101 8807 SABO SHI} Pe Ste SIRI et “IDLE, I IN I] ee SLID. oft 49x et os O| 2 ZL 1 start-up 84D18 represent act identity ‘ots, IEC consider 4z18c} communicate ABsic! handout 2418, 421112 feature S21 phrase FAL creative 921 advertising BA at one's fingertips 2404 0188 2= function 7k5_be all about ‘~OLS4S0IEF come up with “APIECE work 82171 SIC packet ai = Name Background Solutions Stock Creative adverising at your fingertips Image "Tagline ae as GS) wren sort ang £>1 opp ae98 ‘Whereis the talk most likely taking place? (4) Ata business class (B) Ata software training session (©) Ata department meeting (0) Ata client presentation HPI aoe wa oD waeea (©) Anewo1 ae 991 (yaaa) Ozawa a ots ae — mA HIG SUMAN Ob ABD ae 40 24! 218 AEIHelcome to today’s class on smal business star-upalt WOOR ae (aot 99 Look at the graphic. Which part of the logo does the speaker discuss frst? (4) The name (6) The background (©) The image (0) The tagline Aten hg, ei R30 79 OH ww aa jou (oon oer i ARH a ei ~ sp 7H a eo ane aE He SUMOIA 94 "OP BIB Ee OF Ne’ begin by ooking atthe phrase, “Cratv advertising a your fngertpstin Hoes ae (OOK, 100 What will the listeners do next? {A) Break into small groups (8) Write down some ideas (0) Read an artide (0) Check a Web site nee cgo Pee Ber (9 23908 228K, (6) oforcion mec. (ow sc, (©) BAIR ec sua) Aya Be AtsHB0| chat a 2 iG ofxfo} BAlO1M Ofte iso} so at Ft! Pat '& Aza 2Ktry to come up with phrases that might work for your cvm businesshAM 04 XR RIE Qi Sols PIO 21 (youl ind some paper and pens in your packetsJolaiz Oo Bae (Bor, Test3 87