Competency-based training

and assessment
​In a traditional learning approach, the training is centered
on course content, while the delivery of instruction is
time-based and teacher-centered.

The course contents are based on defined learning

objectives and an assumed level of knowledge from the
participants, whose entry competencies are seldom
evaluated before participating in the training program.
These training programs provide opportunities to address
the specific needs of the individual.

The goal of competency-based training and assessment

is to provide focused training for a competent workforce.
It is a systematic method based on three principles:

1. identification of the key competencies and skills to

be achieved;
2. determination of the most effective way of achieving
these competencies;
3. establishment of tools for valid and reliable
assessment measurement.

Apply a competency-based training and

assessment approach to elevate workforce
capacity for organizational success
IATA recognizes the challenges faced by many
organizations in developing efficient and effective
competency-based training and assessment programs
while keeping up with industry standards.

In response, IATA has established a service to support

organizations involved in the air transport industry, to
implement competency-based training programs for
operational-related functions in the following areas:

Aircraft Ground Movement

Aircraft Handling and Loading
Cargo and Mail Handling
Dangerous Goods Handling
Load Control
Passenger and Baggage Handling

To support the development and implementation of a

competency-based training program and assessment, we
developed the following solutions and services.