Report on Awareness of the Knowledge and Skills Required by

Recent Graduate

1:Introduction
After graduation I will prefer job profession HRM Human Resourse manager in KFC.
Assignment will focuse on KFC fast food restaurant because of its fame and demand at
global level. It has branches throughout world. Assignment will focus on career
opportunities offered by KFC, and selected human resource manager job position as a fresh
graduate. The assignment will briefly describe the organization general trends, required skills
and knowledge for the job of Department Manager, globalization and technological role in
the selected sector at global expansion level. Career at Human resource department is a
rewarding field with space for advancement. Hr management job perfectly matches with my
passion .

2: Analysis and Application

General Trends of McDonald’s
Kentucky’s Fired Chicken popularly known as KFC is an American multinational fast-food restaurant
that is renowned for its fried chicken. The organisation was established in 1952 and presently has
more than 40,000 outlets all around the world in about 130 countries
Evidently, KFC's strategy is to focus on the international franchising by dominating the global
market. Focus was placed on how their meals can meet the ever-changing taste and preferences of the
market they serve. The gain here is that, they can capture the global QSR market.
• Annual growth of 3.1% from 2012-present
• Estimated $210 Billion U.S. revenue in 2017
The brand has also increased its product line and is offering both the veg and the non-veg food items
to its customers. 
. The secret recipe of KFC includes '11 Herbs and Spices' has helped the business to grow and
develop. It is one of the famous trade secrets.
. The franchise business model of KFC has led to the growth and the development of the business.
The KFC mission or vision statement is as follows: "To sell food in a fast, friendly environment
that appeals to price conscious, health-minded consumers."
 KFC has outlets internationally and sells its products according to geographic needs of the customer.
In India KFC focuses how geographically its customers demand different products. In north India
Chicken is the main selling product, while in the south the Veg. items sell more than the chicken
TARGET MARKET “The process of evaluating each market segment’s attractiveness and selecting
two or more segments” As the outlets of KFC are in posh area and prices are too high (overhead
expenses-rent, air-conditioning, employees), so KFC targets upper and middle classes. Target market
depends upon size and growth rate of population, Company resources and structural attractiveness of
market segment. 

Impact of globalization and technology :

The interconnection of various parts of the globe The growth of international cultural,
economic, and political practices is a product of globalization. As people, ideas, information,
and goods travel more freely around the world, people's experiences become more similar.
Globalization of products, services, and ideas has been aided by increased trade in the
international economy. Globalization has influenced music, fashion, and cuisine.
Through globalization, the KFC has been able to expand to many countries. People have
moved to consuming of more junk foods have are affecting their health and lives. People in
many countries have adopted the western cultures thus promoting eating of Kentucky fried
chicken worldwide.

Managers of foodservice establishments trying to gain a competitive edge by running

multiple units in the same local area now have a new type of information tool at their
disposal. Call-routing, database, and monitoring software are included, as well as a PC-based
telecommunications network between units. Phone orders may be expedited to the device
nearest to the customer for pickup or delivery using it. Additionally, online customer records
allow order takers to offer more personalized and potentially profitable service to callers.
Decision makers may use system management reports to improve menu and operations
management.The KFC industry has always benefited from technological advancements.
At KFC, cameras keep an eye on customers and staff — and given the number of burgers it
sells every minute, there’s a lot of data it has about customers.
The fast-food brand used the technology to drive nearby consumers into KFC stores
through proximity targeting and conquest ads at competitor locations. Examples of KFC
new technologies include their self-service or self-ordering.
Building employee capability is an important strategy at KFC. A company is only as good as
its employees and KFC believes that their employees should be rewarded for the dedication
and large portions of their lives they invest into the company. At KFC all employees receive
initial training which covers food safety, business familiarization and online testing

Required skills and knowledge

According to kfc ,HRM holds bachlor’s degree and sometimes master degree in Human
resourse management, business administration, or others related field .
The personal skills required for job focused on Interpersonal, decision-making,
organizational, leadership, and speaking skills.
Similarly ability to use human resource management software.
Experience also required for some jobs . Fresh graduates Talents and abilities as a
Department Manageris expected, within the KFC system.

3: Evaluation:
I love interacting with people and would like to work in a fast-paced, demanding atmosphere
like KFC. I believe KFC’s provides excellent value to its customers, and I would be honored
to serve them.
Fast-food work has gained a certain amount of popularity. Fast food is a significant source of
employment, particularly among young people. I have discovered that workers enjoy the
social elements of KFC-Jobs. The KFC where I'll be working is very cool. Coworkers and
supervisors who are pleasant to work with. Furthermore KFC is famous because it reminds
people of their childhood. Customers are served quickly at McDonald's, and eat like infants,
fluffy and fat. Customers eat with our fingers, nibble, enjoy sweet and sour sauces, and drink
through a straw, just like children, which is why millions of addicts return every day. I like
McDonald's Job because it has more focus on customers feeling and taste. For example,
consider a customer who is hungry, tired, and in desperate need of food. McDonald's is
looking the customer in the face.
It's inexpensive, fast, and easy to prepare, and it'll satisfy immediate hunger. Customers pay
for food and are satisfied immediately. The customer is now much happier, and the problem
has been resolved.People's lives are very hectic and hectic. Generally speaking, KFC comes
in handy if people are hungry and need food easily and cheaply. These people do not eat to
provide optimal nutrition or delicious food to their bodies.
I'd like to work at KFC because it's a welcoming place where the emphasis is on customer
satisfaction. I'd motivation to work here because I think it will be a successful first job for
me. And would like to work as a HR manager at KFC because skills and knowledge of
graduation motivates me to select this job position being a fresher. I have completed my
studies in a related field and feel fit for this position. I have excellent time management,
preparation, food safety management, inventory management and leadership skills, as well as
excellent communication skills to work at cross cultural environment.
Furthermore, benefits provided by company, such as; KFC Health Care, Dental, Workplace
Injury and Life Insurance,Free meal, Performance-based compensation, Maternity &
Paternity Leave, Flexible Hours, Family Medical Leave, Employee Discount, Work Training,
and Tuition Aid, Adoption Assistance, and many other benefits are available through the fast
food chain, are the major source of attracting fresh graduates toward job.

4. Appendix
References