SGS INTEGRITY POLICY STATEMENT

Integrity is at the heart of SGS. The trust that we inspire in our customers and stakeholders is the key
to our success. As leaders in our industry we hold ourselves to the highest standard of professional behaviour
as embedded in our Code of Integrity.

IT IS OUR AIM TO IT IS THEREFORE OUR COMMITMENT TO

•• Earn the trust of our customers. •• Uphold the independence and •• Comply with international, national
impartiality of SGS and resist and local laws and regulations.
•• Be accountable for our actions.
undue influences. •• Be guided by principles, when
•• Be honest and transparent
•• Conduct our business honestly making decisions, not by arbitrary
in everything we do.
and transparently. choices or personal preferences.
© SGS Group Management SA – 2018– All rights reserved – SGS is a registered trademark of SGS Group Management SA – LEG-L1-005 Rev. 01 2018

•• Create a culture of integrity

•• Never partake in bribery, insider
within SGS.
trading or any form of corruption.
•• Be willing to speak up: we are
confident enough to raise concerns
and smart enough to consider
any that are brought to us.

Acting with integrity is an individual responsibility for all of us, at every level within our organisation.
These commitments apply to all SGS employees and contractors.
Management is responsible for ensuring full compliance with SGS policies.

OLIVIER MERKT FRANKIE NG This version cancels and replaces all previous
Integrity policy statements.
Senior Vice President Chief Executive Officer
Legal and Compliance The English version of this document constitutes
the binding version.
11 January 2016
 SGS HEALTH SAFETY & ENVIRONMENTAL
POLICY STATEMENT
SGS’ long term success and sustainable business depends on its ability to remain a recognised leader
and a reference for all Health, Safety and Environmental (HSE) matters.

IT IS OUR AIM TO •• Protect the environment and •• Continuously assess and

the communities where we work improve our HSE management
•• Provide and ensure safe and
and live, by preventing pollution systems, programs and tools.
healthy working conditions for all
and minimising our impact. •• Provide all necessary equipment,
our employees (permanent and
temporary), visitors, contractors •• Comply with all applicable resources and training; to increase
© SGS Group Management SA – 2018 – All rights reserved – SGS is a registered trademark of SGS Group Management SA – OI-L1-006 Rev. 01 2018

and other stakeholders.
•• Ensure that all our services and
operations are performed and
managed in such a way as to
protect the environment.
IT IS THEREFORE OUR COMMITMENT TO
•• Protect the health and safety
of our employees, contractors,
customers and third parties.
HSE national, regional and local
regulations and laws.
•• Comply with all SGS Group standards
when exceeding national, regional
or local regulations and laws.
•• Continuously improve the HSE
working conditions in order
to move ever further towards
our ‘’Zero incident’’ target.
all SGS employees HSE awareness
and promote safer behaviour.
•• Give the Stop-Work-Authority to all
SGS employees and contractors
in case of any HSE risk.
•• Promote state-of the-art HSE
technologies and best practices.
•• Apply the SGS HSE statement
to all our activities, operations,
constructions, systems
and investments.

Respecting Health, Safety and Environment rules is an individual responsibility for all of us, at every level within our organisation.
These commitments apply to all SGS employees, contractors and visitors.
Management is responsible for ensuring full compliance with SGS policies.

ALAIN DENIELLE FRANKIE NG This version cancels and replaces all previous
Health and Safety policy statements.
Vice President Chief Executive Officer
Global Operational Integrity The English version of this document constitutes
the binding version.

11 January 2016
 SGS QUALITY & PROFESSIONALISM
POLICY STATEMENT
Quality and Professionalism are integral parts of SGS’ Business Principles and are a cornerstone of ensuring
high levels of customer satisfaction. By maintaining operational excellence we ensure the long-term
sustainability of our business.

IT IS OUR AIM TO IT IS THEREFORE OUR COMMITMENT TO

•• Deliver world-class services to
meet our customers’ needs.
•• Be known and recognised
© SGS Group Management SA – 2018 – All rights reserved – SGS is a registered trademark of SGS Group Management SA – L1-003 Rev. 01 2018
•• Place our customers at the heart
of everything we do.
•• Actively listen to industry and
•• Continuously measure, maintain
and increase SGS’ knowledge base
through a sustainable processes of
talent recruitment and training.

for our superior knowledge customer needs and expectations

and reliability, along with our
accuracy and consistency.
•• Nurture and propagate a culture
of quality within SGS with the
full support of management and
engagement of all employees.
and innovate in our quality
statement to meet them.
•• Continuously challenge ourselves
to improve our quality management
system by setting and reviewing
our objectives, risks, KPIs, results
•• Respect client confidentiality and
individual privacy whilst remaining
transparent in all other aspects
of our work.
•• Protect SGS’ intellectual
property and know-how.

•• Develop the understanding that we and customer satisfaction levels. •• Embody the SGS brand and its
will never compromise on quality. •• Develop and maintain the processes independence in all that we do.
we need to deliver high quality,
optimised and coherent services.

Delivering quality and professionalism is an individual responsibility for all of us, at every level within our organisation.
These commitments apply to all SGS employees and contractors.
Management is responsible for ensuring full compliance with SGS policies.

FRANKIE NG This version cancels and replaces all previous

Chief Executive Officer Quality policy statements.
The English version of this document constitutes
11 January 2016 the binding version.
 SGS RESPECT POLICY STATEMENT
SGS provides an environment where its employees can thrive. As a fundamental part of this we must ensure
we treat people fairly.

IT IS OUR AIM TO race, gender, religious or political age of completion of compulsory

views, union membership, schooling or, in any case, under
•• Respect Human Rights.
nationality, sexual orientation, 16 years old. Children between
•• Provide a working environment social origin, age, or disabilities. 16 to 18 years old shall not perform
founded on dignity, equal work, which is likely to harm
•• Provide a working environment
opportunities and mutual their health, safety or morale.
where physical abuse, intimidation
respect for all.
and any form of harassment •• Support the freedom of association
•• Provide diversity in our
© SGS Group Management SA – 2018 – All rights reserved – SGS is a registered trademark of SGS Group Management SA – HR-L1-001 Rev. 07 2018

are strictly prohibited. and the right to collective bargaining

workforce with zero tolerance
•• Comply with country specific
for discrimination of any kind.
labour laws, including those relating
to wages and benefits, working
IT IS THEREFORE OUR COMMITMENT TO
hours and legal requirements
•• Ensure all aspects of the employment for employment contracts.
lifecycle within SGS are based
•• Never exploit child labour. We do
on the principle of creating equal not and will not employ, under any
opportunities, regardless of
circumstances, children under the
of all employees and respect
their choice to form and join trade
unions and bargain collectively.
Employees’ representatives shall
not be the subject of discrimination
and shall have access to all work
places necessary to carry out their
functions as representatives.

Being respectful is an individual responsibility for all of us, at every level within our organisation.
These commitments apply to all SGS employees and contractors.
Management is responsible for ensuring full compliance with SGS policies.

This version cancels and replaces all previous

JOSÉ MARÍA HERNÁNDEZ-SAMPELAYO FRANKIE NG Respect policy statements.
Senior Vice President Chief Executive Officer The English version of this document constitutes
Human Resources the binding version.

July 2017
 SGS CORPORATE SUSTAINABILITY
POLICY STATEMENT
At SGS, we use our scale and expertise to enable a more sustainable future. We ensure that we minimise
our impact on the environment throughout the value chain. We are good corporate citizens and invest
in the communities in which we operate.

IT IS OUR AIM TO
Deliver value to society. We do this
in three ways:
•• Our sustainability services enable our
customers to adopt and develop more
© SGS Group Management SA – 2018 – All rights reserved – SGS is a registered trademark of SGS Group Management SA – SUS-L1-004 Rev. 05 2019
•• Through our engagement activities
and our partnerships with external
stakeholders, we combine our
knowledge and expertise to deliver
programmes at scale, which contribute
to sustainable development.
•• Ensure the health, safety and
development of our people, while
promoting diversity and equal
opportunities.
•• Manage our climate change impacts

through energy reduction, efficient

sustainable business practices which,
in turn, help them to create products,
technologies and services that deliver
added value to society.
•• Our corporate sustainability
programmes drive our social,
environmental and economic
performance locally which, in turn,
supports our global initiatives to
minimise our impacts on society.
IT IS THEREFORE OUR COMMITMENT TO
•• Provide sustainable services to our
customers while upholding high
standards of conduct.
•• Manage a long-term profitable
business by delivering measurable
value to society.
•• Take into account all the positive and
negative environmental, social and
economic impacts we have on society.
logistics and distribution, carbon
offsetting, and promoting renewable
energy.
•• Minimise our water consumption and
responsibly manage our effluents and
waste.
•• Procure products and services in a
responsible way.
•• Evaluate and only acquire companies
that align with our sustainability values.
•• Invest in the communities in which
we work and live.

Championing sustainability is an individual responsibility for all of us, at every level within our organisation.
This policy statement applies to all SGS employees, contractors, suppliers and other key business partners.
Management is responsible for ensuring full compliance with SGS policies.

DANIEL RUFENACHT FRANKIE NG This version cancels and replaces all previous
Sustainability policy statements.
Vice President Chief Executive Officer
Corporate Sustainability The English version of this document constitutes
the binding version.
11 January 2016
 SGS LEADERSHIP POLICY STATEMENT
We are passionate entrepreneurial people with a relentless desire to learn and innovate.

IT IS OUR AIM TO IT IS THEREFORE OUR COMMITMENT TO •• Provide an employee Performance

•• Create an open culture, where
smart work is recognised and
rewarded and where teamwork
and commitment is fostered.
•• Not only to demonstrate
leadership but to develop it.
© SGS Group Management SA – 2018 – All rights reserved – SGS is a registered trademark of SGS Group Management SA – HR-L1-001 Rev. 07 2018
•• Inspire employees to achieve
their career goals with SGS by
providing learning and development
opportunities, including job
shadowing, networking, formal
education and training.
•• Instil SGS’ core values and
Management Program to set
targets, monitor performance
and identify opportunities for
development and growth.
•• Surpass expectations. In all our
businesses we are committed
to not only meet minimum
legal requirements, but to show

behaviours in our people.

leadership by exceeding them.
•• Create an innovative culture
•• Base our approach to employee
by challenging, developing and
remuneration and benefits on our
supporting our employees’ ideas.
global principles and guidelines.
•• Encourage an honest and
transparent two-way relationship
with our people to promote sharing,
collaboration and engagement.

Demonstrating leadership is an individual responsibility for all of us, at every level within our organisation.
These commitments apply to all SGS employees and contractors.
Management is responsible for ensuring full compliance with SGS policies.

This version cancels and replaces all previous

JOSÉ MARÍA HERNÁNDEZ-SAMPELAYO FRANKIE NG Leadership policy statements.
Senior Vice President Chief Executive Officer The English version of this document constitutes
Human Resources the binding version.

July 2017