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SE'ing Encyclopedia

SE'ing Encyclopedia
Every SEing Term Defned. www.socialengineers.net
By mothered
Updated Mar. 28, 2022 04:46 PM

 If you've ever wanted to know every term and method relative to
social engineering, Irrespective of your level of experience, then
you've come to the right place. This SEing encyclopedia, has
everything you need pertaining to common terms and methods
that're used In today's world of exploiting the human frewall. All
topics Include a brief description, as well as a few examples of how
each term Is used In a sentence- which will be of beneft to those new
to the SEing sector. To help refne your search, I've added a table of
contents, whereby you can pick and choose exactly what you're
looking for. 

The Defnition Of Every Social Engineering Term.


When you look up the defnition of "social engineering" In Its proper context,
for the most part, It's defned as grabbing sensitive Information from
unsuspecting people, or Infecting their computer with malware and
the like to achieve the very same result. And one major security frm
named Kaspersky, has this documented on their very own ofcial website. Have a
read and see for yourself. Whilst no doubt this Is true and correct, by no means
does It come close to what SEing Involves, and the types of methods
used to formulate and execute the attack. It's quite poor that a security
organization on the scale of Kaspersky, has minimal knowledge on the art of
exploiting the human frewall- which can be of little beneft to those "who're
new to social engineering", and want to learn every facet, term and
abbreviation of what It entails.

As such, If they've joined an SEing community on an Internet forum or


SE'ing Encyclopedia

registered on a chat server such as Discord, thereby partake In discussions with


users who've been In the scene for many years, "the beginner SE'er will be at
a complete loss as to the terms used, and what they actually mean".
Even a Google search, will predominantly fail to return results. If you're new and
as you're reading this article, you'd also be confused- as I've already used a
number of words In their shortened form.

It's very much a commonality for social engineers to "abbreviate


their wording" and only those who are SE'ers themselves, will know exactly
what they denote. Although It doesn't take too long to pickup terms here and
there, It can become somewhat frustrating- particularly when there's no online
resource to refer to, nor any member around who's willing to give you a hand.
Reset assured, I've got you covered! In this article, I will cover every
possible social engineering term that I can think of, and will also
provide a short sentence (for each one) on how It's commonly used.
This way, you'll know precisely what Its abbreviation (and long form) means, and
how It's used In a sentence/post.

I will not only defne abbreviations, but also "terms and methods In full",
that are very often used when selecting and preparing methods. This too, will
give you a clear understanding of what they mean In social engineering parlance.
What you're about to read Is "VERY VERY DETAILED", yet straight to the
point, so strap yourself In and enjoy the ride.
Table Of Contents:

To help minimize your search, refer to the contents below. Each one Is listed In
chronological order so If you're on the Windows platform, hit "Ctrl+F" on
your keyboard, and enter the term/topic you're after. Evidently, It will
jump straight to the search In question. Those highlighted In blue are the
operative terms.

• What Is 'SEing?'
• The Defnition Of 'SEd'
• 'SEs' Defned
• The Meaning Of 'SE'er'
• What Does 'SE' Mean?
• Defnition Of Se'able
• The 'DNA' Defned
• What Is DNA'd?
• The Defnition Of 'Wrong Item Received'
• The 'Missing Item' Method
• The 'Boxing' Method
• The 'Double Dip' Method
• The 'Triple Drip' Method
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• A 'Drop House'
• The Defnition Of 'POP'
• What Does 'AR' Stand For?
• 'POD' Defned
• What Is An 'RMA?'
• The Meaning Of 'C&D'
• The Abbreviation Of 'SN'
• 'Tracking Number'
• 'Corrupted File'
• Defnition Of 'Reship'
• 'Receipt Generator'
• 'Investigation'
• 'Police Report'
• The 'Blood Method'
• 'Cross Shipping'
• What Does 'VCC' Mean?
• The 'Faulty Item Disposed' Method
• The 'Gift Method'
• 'Similar Item' Method
• 'Human Hacking'
• 'Human Firewall'
• 'Image Metadata'
• The 'MM' Service
• 'FTID' Method
• The 'EB' Method
• The 'Sealed Box' Method
• 'The Faulty Item Method' Defned
• The Meaning Of 'TID' 
• The Abbreviation Of 'LIT' 
• The Defnition Of DNA'ing
• The 'Indirect SEing Method'
• What Is A 'Service Tag?'
• The Meaning Of 'PEB'
• The Defnition Of 'CSR'
• What Are 'Refunders?' 
• A 'Statutory Declaration'
• An 'Afdavit'
• A 'PayPal Dispute'
• A 'PayPal Claim'
• Perform a 'Chargeback'
• 'Section 75' Claim
• What Is DNA'able?
• 'DNA It' Defned
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• An 'Advanced Exchange'
• What Does 'DOA' Mean? 
• What Does 'MEB' Stand For? - New
• What Is A 'CRN?' 
• The 'Missing Item Tampered Method'
• The 'Manufacturer Missing Item Method' 
• The Long Form Of 'CC' 
• The Abbreviation of 'WIR'
• The 'Corrupted Video Method' 
• PayPal 'INR' 
• What Is An 'AWB?' 
• PayPal 'SNAD'  
• The 'Partial Method'
• A 'Bank Reversal' 

What Is 'SEing?'

This Is one of the most commonly used terms In the world of social engineering,
which means exactly this- "Social Engineering". You will fnd that every
Internet forum and chat gateway where social engineering Is discussed, will
utilize "SEing" quite often. It's sometimes used with an apostrophe as
"SE'ing".
Examples

* How long have you been SEing for?


* He was only a beginner at SEing.
* I love SEing, It's a lot of fun.

The Defnition Of 'SEd'

As with the above, this Is also used with an apostrophe as "SE'd", but obviously
they both denote the same thing which Is "Social Engineered". Those who've
been In the SEing scene for a long time, will always use "SEd". I for one, cannot
remember the last time I used social engineered  anywhere online.

Examples

* I SEd Amazon over 20 times on the same account.


* Someone called and I think he SEd my password.
* There's no way he SEd that Item using the Partial method.

'SEs' Defned
SE'ing Encyclopedia

To the contrary of both the above, "SEs" Is not too often used In social
engineering communities, but nonetheless, It's certainly worthy of familiarizing
yourself with Its meaning which Is "Social Engineerings". This Is always used
as the abbreviation- due to Its long form not making much sense at all.

Examples

* Too many SEs will lock your account.


* What methods did you use for those SEs?
* All of my SEs were successful last week.

The Meaning Of 'SE'er'

Used to describe the person who social engineers, hence "SE'er" short for
"Social Engineerer". It's abbreviated and used as such, mainly because
social engineerer Is not In the English vocabulary and (as with "SEs" above)
when used as a whole word, It doesn't make any sense. This Is predominantly
used with an apostrophe and seldom without.

Examples

* John Is the best SE'er I've come across.


* That SE'er Is really good at refunding.
* The SE'er tried grabbing my data but failed.

What Does 'SE' Mean?

Without question, this Is the most frequently used term In the art of human
hacking. Even If you've just started reading guides etc, you would've defnitely
experienced the abbreviation of "SE" which Is "Social Engineering" and
depending on the context of the sentence, "Social Engineer". This can be used
In many ways, but obviously I cannot demonstrate the lot.

Examples

* Preparing the SE efectively Is crucial.


* Did you SE the AirPods as yet?
* I'm planning to SE Susan tomorrow.

Defnition Of Se'able

This Is one term that you won't come across often no matter where you're
conversation Is taking place, but nevertheless, It's still Important to understand
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Its abbreviation. "Se'able" Is short for "Social Engineerable", which as you


can see, the latter Is not a part of the English vocabulary, so It's always used as
"se'able". It just means that an given entity scan be social engineered.

Examples

* Hey, do you know If Argos Is still se'able?


* SSDs are se'able using the partial method.
* Peter was se'able so I grabbed his password. 
The 'DNA' Defned

This Is equally used In Its abbreviated and long form. Put simply, "DNA" stands
for "Did Not Arrive" which (as Its name Implies), the social engineer claims
that the Item/package he ordered from an online retailer, did not arrive at his
premises. I personally like using "DNA"- It's quicker and easy to relate to, but
that's just me.

Examples

* I'm going to DNA the keyboard tomorrow.


* The DNA method can be used for any Item.
* Because of the DNA, they opened an Investigation.

What Is DNA'd?

As with the above, namely DNA, this has the very same meaning, but used In
past tense rather than In Its present form. If you haven't worked It out already,
"DNA'd" Is "Did Not Arrived". Clearly, you can see why It's abbreviated-
"Did Not Arrived" Is not grammatically correct, thus It will never be used as
such In the social engineering community.

Examples

* I DNA'd the package and receiving a refund.


* How many Items have you DNA'd on your account?
* The refunder DNA'd the IPhone for me.
The Defnition Of 'Wrong Item
Received'

A very efective method used by social engineers when SEing a company to


obtain a refund or replacement, Is the "Wrong Item Received" method. In
short, the SE'er will claim that the company sent an Incorrect Item and when
asked to return It, they'll process a refund/replacement. There Is no abbreviation
for this- It's always used as written: "wrong Item received".
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Examples

* What Item should I use as the wrong Item received?


* The weight must match with the wrong Item received method.
* Use a stock Item as the wrong Item received.

The 'Missing Item' Method

As with the above method, this Is always used In Its long form being: "missing
Item" method and never abbreviated. As Its name suggests, social engineers use
It when claiming that the Item they've ordered from an online company, was
missing when the package was delivered and opened. This method Is very
common In the SEing scene.

Examples

* That's too heavy for the missing Item method.


* I might use the missing Item method for a CPU.
* Should I use the missing Item method or DNA?

The 'Boxing' Method

No matter where you navigate In the social engineering sector, you will come
across the "boxing" method, which Is mainly written as "Box" It Involves
sending a box back to the company without the Item, and tearing the package as
though the Item was stolen before It reached them. The SE'er then gets a refund
or replacement.

Examples

* Just box them using dry Ice.


* The Item Is light so use the boxing method.
* How many times can I box that company?

The 'Double Dip' Method

This Is not used too often at all, namely due to the complexity of what the SE
Involves by using the "double dip" method. Without going Into too much
detail, It's simply social engineering the same company twice In row- with the
Intention of getting two Items free of charge. The term Is used as "double
dipping" and sometimes "double dip".
SE'ing Encyclopedia

Examples

* I've double dipped Amazon heaps of times.


* It's too dangerous to double dip that Item.
* I'm not sure If I should double dip or just refund.

The 'Triple Drip' Method

This works In a similar fashion as the double dip method, except Instead of
social engineering the same company twice, It's done three times  thereby
receiving 3 Items absolutely free. Whenever you read about this method, It will
be written as "triple dipping" or "triple dip". Sometimes It's also used as
"triple dipped".

Examples

* You're mad to triple dip Logitech.


* I think the rep knew he was triple dipped.
* Only experienced SE'ers should be triple dipping.

A 'Drop House'

The "Drop House", Is a house that does not belong to the social engineer and
Is used as a delivery point to receive packages. There are many reasons to use
this, with the most common being to protect the SE'rs Identity, and/or to avoid
being billed by the company who's sending the goods. This Is also used as "Drop
Address" or simply "Drop".

Examples

* What's the best way to locate a drop house?


* They will bill you so make sure to use a drop.
* The drop address has a for sale sign on It.

The Defnition Of 'POP'

When a social engineer SEs an Item and requests for a refund or replacement,
before the company Issues It, they may ask for a "POP" which Is short for
"Proof Of Purchase", just to verify that the Item was purchased from their
store. I'd say both Its abbreviation and long form are equally used, but I
personally prefer "POP".

Examples
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* Can anyone Photoshop a fake POP?


* Do they check the order number on the POP?
* Don't worry about the POP, say you got It as a gift.

What Does 'AR' Stand For?

If you've never come across "AR", you'd be at a complete loss as to what It's
referring to. It's an abbreviation of "Advanced Replacement".  Not too many
companies ofer this as part of their claims process, but for those that do, It
means that they will send the Item BEFORE the defective product Is returned to
them, hence "Advanced Replacement".

Examples

* They've confrmed that an AR will be sent.


* Do you know If HP bills with Advanced Replacements?
* To be safe, use a drop house with the AR.

'POD' Defned

"POD" which Is short for "Proof Of Destruction", Is not too commonly used.
When SEing a company, prior to them sending a replacement for a defective
Item, the representative will ask the SE'er to destroy the defective Item/device by
(for example) breaking the buttons and cutting the cord on the computer mouse,
or drilling holes In the Hard Disk Drive, thus "Proof Of Destruction".

Examples

* It's common for Logitech to ask for a POD.


* I found an Image on Google for the proof of destruction.
* To avoid the POD, just say you threw out the Item.

What Is An 'RMA?'

Short for "Return Merchandise Authorization", an "RMA" Is Issued by a


company to approve a refund or replacement of an Item. It's very rare that social
engineers will refer to this by It's extended name, but rather abbreviate Its usage
as "RMA". Nonetheless, be sure to familiarize yourself with each term.

Examples

* I got the email with the RMA number.


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* Can you explain a Return Merchandise Authorization to me?


* I will SE the representative to avoid an RMA.

The Meaning Of 'C&D'

Now this Is one term that you'll rarely come across, when communicating on
forums or Discord. "C&D" stands for "Cease And Desist", which Is a letter
Issued by a company to the SE'er asking him to stop his SEing activity. The
company Is obviously aware of the SE'ers actions and If he doesn't stop, they'll
start legal proceedings.

Examples

* Why did I get the Cease and Desist letter?


* Don't worry about the C&D, they won't do anything.
* SEing a 40$ Item won't be worth them sending a C&D.

The Abbreviation Of 'SN'

This Is very much common knowledge for advanced SE'ers, but when It's used
and written as "SN", It makes very little to no sense to novice social engineers.
Going by personal experience, I'd say that It's equally used as "SN" and "Serial
Number". It's also used simply as "Serial", but not as often as the others.

Examples

* I'm after a serial number to SE SteelSeries.


* I'll give you a serial If you give me some rep.
* Get the SN from someone on eBay.

'Tracking Number'

When a product has been purchased and shipped to the delivery address, a
"Tracking Number" Is assigned to the package. It's usually sent In a
confrmation email after the Item has been ordered. It allows the customer to
track and see the location of their package at any point In time, by entering It
Into the website's tracking option of It's respective carrier. This Is never
abbreviated.

Examples

* Just show the tracking number to PayPal.


* Scanning the barcode displays the tracking number.
SE'ing Encyclopedia

* The tracking number has the sender & receiver details.

'Corrupted File'

The "Corrupted File" Is a method used by SE'ers, when companies ask them
to provide a picture or video that must Include the Item and other Identifable
details. Once they receive It, a refund Is Issued. However SE'ers don't have
the Item to begin with, so they send a "Corrupted File", and assure the
company that It's working fne on their end. The SE'er will keep repeating the
process until the company fnally gives up and provides a refund.

Examples

* Use this website for the corrupted fle method.


* Be sure to send the corrupted fle In diferent formats.
* The rep checked the corrupted fle and couldn't open It.

Defnition Of 'Reship'

Some SE'ers use what's called a "Reship" (or "Reshipping") company rather
than their own address. Once the package has been sent by the online store, It's
delivered to the reship company's warehouse and they'll forward It to the SE'ers
house. This Is a good way to keep your real address hidden from the online store.

Examples

* That reshipping company Is fne for the UK.


* Hey, It's good to use a drop address & a reship.
* Can Logitech see that I'm using a reship?

'Receipt Generator'

Many social engineers go to great lengths to succeed with whom they're SEing
and If It means falsifying paperwork to achieve their objective, they will do just
that to the company who's requesting It. Such paperwork, Is to create a fake
receipt using a "Receipt Generator". This term Is always used as written.

Examples

* The Amazon receipt generator Is awesome.


* Anyone have a Best Buy receipt generator?
* That online receipt generator doesn't work anymore.
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'Investigation'

Every online supplier, difers to some degree In the way they address and process
refund and replacement claims, but a very common approach with the majority
of retailers, Is to open what's called an "Investigation". This Is used to check
whether there's any Inconsistencies with what the social engineer has provided
to the company.

Examples

* An Investigation Is simply part of company protocol.


* The DNA has led to an Investigation being opened.
* After the Investigation, I received the refund.

'Police Report'

Further to the above pertaining to a company opening an Investigation, the


company could also ask the SE'er to obtain a "Police Report" to help with their
Inquiry. Amongst other reasons, the police report Is often requested when the
SE'er uses the DNA (Did Not Arrive) or the missing Item method.

Examples

* You can get a police report online.


* A police report Is not legally binding.
* What If SteelSeries asks for a police report?

The 'Blood Method'

Social engineers use a very clever method to avoid sending an Item back to the
company, namely the "blood method". Health & safety Is taken very seriously
by companies on every scale, hence the majority refuse to accept goods that
contains blood. When formulated correctly, this Is very efective Indeed.

Examples.

* I'll use the blood method when I call Argos tomorrow.


* Read their terms to see If the blood method will work.
* The blood method Is great when SEing perfume with broken glass.

'Cross Shipping'

There are many options used by companies when dispatching customer orders
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and receiving warranty claims, and one of these options Is called "Cross
Shipping". There are a few steps Involved but for the simplicity of this article,
It's when a company ships a package containing the replacement Item at the
same time the customer (SE'er) sends their package containing the defective
Item.

Examples

* I'm going to box Amazon with the cross shipping.


* I don't think they do cross shipping anymore.
* Can any Item be used with cross shipping?

What Does 'VCC' Mean?

A "VCC" Is an abbreviation of "Virtual Credit Card". Unlike your physical


(plastic) credit card, It's simply a number that's associated with your real card.
Think of It as a disposable card- If anything happens to It, just get a new one.
Generally, It can only be used once and cannot be traced to the real card. SE'ers
use this to anonymize their real credit card when SEing a company.

Examples

* Use a VCC with the advanced replacement.


* Do you know of a trusted VCC provider?
* Get another VCC number when SEing HP.

The 'Faulty Item Disposed' Method

When SEing an Item that has (seemingly) lost functionality, the representative
will go through a few troubleshooting steps and then ask the SE'er to return the
Item for a refund or replacement. Rather than returning It, the social engineer
will use the "Faulty Item Disposed" method, by saying that he threw It out
due to health & safety concerns.

Examples

* The faulty Item disposed method suits electrical goods.


* I got a refund using the faulty Item disposed method.
* The rep knew I was using the faulty Item disposed method.

The 'Gift Method'

When SEing a company for a particular Item that you don't have to begin with,
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before they can approve the claim, they'll sometimes ask for the POP (Proof Of
Purchase). Obviously you don't have It, so to circumvent the rep's request, you'd
use the "Gift Method" by saying you've received the Item as a gift from a
friend.

Examples

* You don't need a POP, use the gift method.


* Any tips on what I should say with the gift method?
* Stick with the gift method for the AirPods.

'Similar Item' Method

Manufacturers/suppliers can make errors when picking and packing products


prior to dispatch- particularly when two or more Items are very similar In
appearance. Social engineers are well aware of this, and use the "Similar Item
Method", by sending back an old Item that looks very similar to the original. As
such, the rep will assume It's the ordered Item and process a refund.

Examples

* I'm sending my old CPU using the similar Item method.


* They won't check with the similar Item method.
* How many times can I use the similar Item method?

'Human Hacking'

I'm sure you know by now that social engineering Is a form of hacking, but as
opposed to traditional hackers using technical means to compromise a particular
website or computer, SEing Is achieved by manipulating the person In question.
As a result, It's the human that's exploited, and not the device. So the terms
"Human Hacking" and "Social Engineering" are Interchangeable.

Examples

* That book on human hacking Is brilliant!


* I've bee human hacking for over 10 years.
* Everyone Is vulnerable to human hacking.

'Human Firewall'

Not only do devices such as computers and networks have frewalls to keep the
bad guys out, you may not realize It, but you too have what's called the "Human
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Firewall" on a personal level. For Instance, If someone tries to SE you over the
phone, with the Intention to have you read out your password, your "Human
Firewall" kicks In and you make the decision to keep It to yourself.

Examples

* I can exploit anyone's human frewall.


* Train your staf's human frewall regularly.
* His human frewall didn't stop my SE.

'Image Metadata'

When a company asks for a POP (Proof Of Purchase) from the social engineer
and he doesn't have It, he'll Photoshop It and send It In the form of an Image
fle. However, the rep can see It's been edited, by viewing the "Image
Metadata". The SE'er Is always one step ahead- he'll simply change the
"Image Metadata" accordingly.

Examples

* Be sure to edit the Image metadata beforehand.


* I found a great site to change Image metadata.
* What should I enter In the Image metadata?

The 'MM' Service

The "MM" service Is an abbreviation of "Middle Man" service, and Is often


used In forums/boards for purchases made within the confnes of the same
community. The "MM" Is a trusted user who acts for the buyer and the seller, by
holding the funds and ensuring the buyer gets the product, and the seller gets his
money.

Examples

* Ask the administrator to be a MM.


* Do you know If Jodi98 Is a trusted MM?
* Play It safe and get an MM for the exchange.

'FTID' Method

At the time of this article, this Is a relatively new method that contains a lot of
faws and Inconsistencies. "FTID" Is short for "Fake Tracking ID", but Is
almost always used as "FTID". In very brief terms, you send an envelope with the
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tracking number, and make It look like It's an ad. The company will receive It
and throw It out (because It's an ad) and Issue a refund.

Examples

* Won't they check the weight with the FTID?


* Can someone tell me how the FTID works?
* What details do I remove with the FTID method?

The 'EB' Method

Although this Is not so much of commonality In social engineering parlance, It's


still worth taking note of Its meaning and usage. "EB" Is an abbreviation of
"Empty Box", which Is no diferent to the "missing Item method" already
mentioned mid-way through this guide. 

Examples

* 50 grams Is fne for the EB method.


* Is an Investigation opened when using the EB method?
* I used the EB method successfully for the SSD.
The 'Sealed Box' Method

This Is always used as written, namely "Sealed Box Method" without any
abbreviation. The method Itself, Is not used as often as (for example) the DNA,
but very efective when formulated correctly. The objective Is to replace the SEd
Item (with an old Item you have lying around the house), In the box without
showing any signs of tampering whatsoever. As a result, the company will think
that you've sent the original one back, and Issue a refund.

Examples

* Any Item can be used with the sealed box method.


* Make sure the weight matches with the sealed box method.
* Use the sealed box method with Amazon, they don't check.

A 'Statutory Declaration'

A "Statutory Declaration", Is a written statement that declares that


everything stated Is true and correct. It Is signed In the presence of an
authorized witness such as a police ofcer or medical practitioner (doctor). A
company may request the SE'er to sign one as part of their Investigation process.
This Is also abbreviated as "Stat Dec".
SE'ing Encyclopedia

Examples

* Sign the statutory declaration, It's not legally binding.


* I'm confused about what to do with the stat dec.
* Don't fake a statutory declaration!
An 'Afdavit'

Unlike a Statutory Declaration that must be signed In front of a Justice of


the Peace to make It legally binding, an afdavit Is quite the opposite. Put
simply, once an afdavit Is signed, It becomes a legally binding
document and can be used as evidence In court. In terms of SEing, It's
used for the purpose of confrming that the Information you've provided about
the actions of your SE, Is In fact true and correct.

Examples

* I recommend to not sign the afdavit.


* I think this Is an afdavit, can anyone confrm?
* What's the diference between an afdavit and a stat dec?

A 'PayPal Dispute'

Not everything goes according to plan with every SE and when a company
refuses to refund an Item, the SE'er will open a "PayPal Dispute", whereby the
buyer & seller will try and come to an agreement. If they can't (which will
obviously be the case with the social engineer), then It will be escalated to a
claim. 

Examples

* Contact PayPal's Resolution Center for the dispute.


* The dispute Is the frst thing to do with PayPal.
* Hey, don't agree with seller In the dispute.

A 'PayPal Claim'

After the social engineer has opened a PayPal Dispute and failed to reach an
agreement with the seller, It then gets escalated to a "PayPal Claim". This Is
when PayPal steps In by reviewing the case, and ultimately decide the outcome
In an Impartial and unbiased manner. PayPal Claims have a 20 day time frame
from when the Dispute was deemed Inconclusive.

Examples
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* Why Is PayPal taking so long with the Claim?


* Login to your PayPal account and click escalate to a Claim.
* PayPal approved the Claim and I'm getting a refund.

Perform A 'Chargeback'

If the PayPal Claim Is declined by PayPal, the SE'er can still get a refund from his
credit card provider by performing what's called a "Chargeback". If successful,
the credit card provider will get the funds from PayPal's merchant, who will then
get the funds from PayPal Itself, and PayPal will grab the cash from the seller. 

Examples

* A Chargeback should only be used as a backup plan.


* PayPal must agree to pay when a Chargeback succeeds.
* Don't do too many Chargebacks on the same account.

'Section 75' Claim

As with PayPal claims/disputes and credit card chargebacks, a "Section 75"


claim works In a similar fashion, but the diference Is that you fle a claim against
your credit card provider for a refund. However, the Item or service that you're
claiming to refund, must be valued over £100 and not over £30,000. A Section
75 only covers Individuals and not businesses.

Examples

* What are my chances with a Section 75?


* Your credit card provider must reply to your Section 75.
* If the Section 75 fails, contact the ombudsman.
The 'Partial Method'

The "Partial Method", Is based on the same principle as both the 'missing
Item method' and the 'empty box method'. However, rather than SEing an Item
on Its own, the SE'er will order a bunch of Items shipped together, and then
claim that one was missing. It must be extremely light that will not register a
weight on consignment, hence the company cannot cross-check the details with
the carrier. This method Is also only written as "Partial".

Examples

* What's the maximum weight with the partial method?


* I'm doing a partial, so I'll let you know how It goes.
* That's too heavy to do a partial, use another Item.
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A 'Bank Reversal'

When doing a "Bank Reversal", It's no diferent to a Chargeback via the credit
card provider. The process Is the same, with the only diference being that It's
done with your bank Instead of the credit card sector. If the bank deems the
claim In favor of the SE'er, then PayPal has no say In the matter, and must Issue
a refund.

Examples

* I think the bank reversal Is going well.


* Don't be greedy with too many bank reversals.
* It's not worth doing a bank reversal for that cheap Item.

What Is An 'AWB?'

An "AWB" which Is an abbreviation of "Air Waybill", Is rarely spoken of In


the SEing community, but nonetheless, It must be familiarized by all SE'ers. It's
simply a receipt Issued by an International carrier that's used for air freight, to
confrm the shipment of goods from the sender to the recipient. It's similar to
how a tracking number  operates, but Instead, the AWB Is used for
International shipments.

Examples

* Does the AWB barcode get scanned?


* Just put fake details on the AWB.
* An AWB Is a proof of receipt for the goods.

PayPal 'SNAD'

When SEing a company to refund an Item, some SE'ers prefer to fle a dispute
through PayPal by using the "SNAD" (Signifcantly Not As Described) option.
As Its name Implies, It's used to say that the description of the Item that was
ordered, was diferent to the one that was received. This Is similar to the
traditional wrong Item received method. 

Examples

* Use SNAD for almost any Item you plan to SE.


* SE the company frst and If It fails, then use SNAD.
* I opted for PayPal's SNAD and my SE succeeded.
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PayPal 'INR'

As with the above example regarding a PayPal dispute, the only other reason you
can submit a claim, Is for an "INR" (Item Not Received). It's pretty self-
explanatory, meaning the package that the carrier was supposed to
deliver, was not received. This Is the same as the good old "DNA" method
that SE'ers commonly use when social engineering online stores.

Examples 

* What are the chances of the INR with Argos?


* You can SE any Item using the INR.
* The INR & SNAD are the only options for a dispute.

What Are 'Refunders?'

You may not come across this term too often In any given social engineering
community, but nevertheless, you never know when you may require this type of
service- particularly when you cannot do the job yourself. "Refunders", also
referred to as a "Refunder" Is when SE'ers take advantage of an entity, such as
a PayPal dispute/claim or a credit card chargeback, and specialize In
reimbursing funds Into the accounts of those who utilize their services.

Examples

* HF doesn't have any good refunders, so look elsewhere.


* PM me, I can recommend you a good refunder.
* I know many refunders that use the SNAD method.

The Defnition Of 'CSR'

I can confdently say, that this Is one of the least used terms In the world of
social engineering. In fact, I've only stumbled upon It a handful of times In Its
abbreviated form, namely "CSR" which stands for "Customer Service
Representative". Its meaning pretty much speaks for Itself- a rep who works
for a particular company and handles the needs of Its customers, such as dealing
with returns & replacements, processing orders & claims and so forth. It's almost
always used as "CSR".

Examples

* The CSR said he'll get back to me In 3-5 days.


* I SEd the CSR easily and he gave me a refund.
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* What's the name of the CSR you spoke with?

The Meaning Of 'PEB'

If you're familiar with the partial method  or you've just read Its defnition a
few paragraphs above, then you can certainly relate to the "PEB" which Is short
for "Partial Empty Box". As a matter of fact, It's no diferent to the partial
method, only worded In another context. At the time of writing, "PEB" Is not
used often at all, but It's becoming somewhat popular with those who are new to
the social engineering scene. I assume that SE'ers have put together "EB"
(Empty box) and "Partial" to form "PEB".

Examples

* I've decided to PEB the SSD with Amazon.


* How many Items are you planning to PEB?
* Using the PEB with those sunglasses will work.

What Is A 'Service Tag?'

Also referred to as a "serial number", a 'service tag' predominantly relates to


laptops that uniquely Identifes the product for (example) drivers, online support
and warranty purposes. Social engineers use It for the latter (warranty)
when SEing Dell, HP etc for refunds or replacements by creating a fake "POP"
(Proof Of Purchase), and also a drop house/ address. For this to work, the service
tag must obviously still be under warranty.

Examples

* I got the service tag from an SE'er really cheap.

* I SEd someone on eBay and he gave me the service tag.

* I think the Dell service tag Is underneath the laptop.


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The 'Indirect SEing Method'

If you've just come across this method for the very frst time on this blog, then I
can confdently say that you've never read about It on any online source- well,
not by Its title. That's because I'm the creator of the 'Indirect SEing
method' and anyone who claims otherwise, has copied my work. As opposed to
every other method that SEs the Item directly, this Is used to SE an Item that's
extremely easy (and guaranteed to work), get a refund on that, and then
purchase the Item you Initially wanted. In short, you SE one Item, get a refund,
and purchase the other one- hence "Indirectly" SEd. 

Examples

* If the laptop Is too hard to SE, use the Indirect SEing method.

* I've used the Indirect SEing method to refund the AirPods and buy the SSD.

* The Indirect SEing method Is fne with any Item you like.

The Defnition Of DNA'ing


This Is used on the same principle when referencing the "DNA method", but In
a diferent context. It refers to what the SE'er Is currently doing with the method,
or planning to do with the SE at a later time. Seldom Is "DNA'ing" discussed
between members but nonetheless, It's worthy of taking note of Its usage. You
will never come across It without Its abbreviation, and that's because there Isn't
one and even If you tried to expand It, It will not make any sense whatsoever.

Examples

* The driver left the package at my door, so I'll be DNA'ing It.

* How did you go with DNA'ing the laptop from Amazon?

* Why are you DNA'ing the SSD when you can use the missing Item method?
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The Abbreviation Of 'LIT'

This Is one term that you'll seldom experience In message boards and online
chat, but Irrespective of Its rareness, It's Imperative to have knowledge of
everything relative to SEing. "LIT" Is an abbreviation for "Lost In Transit"
and although It can be Interpreted In diferent ways, It basically means that
when the SE'er (seemingly) returns his Item for a refund/replacement, he'll frst
create a label with disappearing Ink that will lose Its color sometime later,
leaving a blank label behind. As such, the package will be marked as delivered,
but lost In transit.   

Examples

* Can you use the LIT method with any package?

* The company will see that It's LIT and approve your claim.

* LIT Is like the DNA but In reverse order.

'The Faulty Item Method' Defned 

As Its name Implies, the "faulty Item method" Is used when the social
engineer purchases an Item that has some type of functionality, such as an
electric toothbrush or hair straightener, and then calls the company and says that
It's not working. The rep/agent will then go through a few routine
troubleshooting steps and when he's satisfed that the Item Is defective, he'll
Issue a refund or replacement, but only when the nonfunctional Item Is
returned. The SE'er will easily circumvent the return by using (for example) the
box method. 

Examples
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* That Item Is not suited to the faulty Item method.

* Just use the faulty Item method by saying the battery Is leaking.

* I easily SEd the rep with the faulty Item method for a refund.

The Meaning Of 'TID'

When you send your Item back to the company for a refund or replacement, or
you've purchased something and It's being delivered by their carrier, a
"Tracking ID" which Is abbreviated as "TID" Is used to keep track of the
consignment whilst In transit. It's also used to confrm that the package reached
Its destination. It comes In handy when using a drop house/address, whereby It
allows SE'ers to see precisely when their package will arrive, hence they can
collect It the moment the driver attends the premises. 

Examples

* When packages get scanned, the TID comes up on their system.

* The garbage FTID method got the Idea by using the TID.

* Just show PayPal the TID and you should get your refund.

What Is DNA'able?

As you've most likely guessed by Its title, this Is obviously related to the DNA
(Did Not Arrive) method, and Is used to say whether an Item, company or
carrier Is In fact compatible with the DNA method Itself. Its abbreviation of
"DNA'able"  Is hardly used In major social engineering boards, however as with
every SEing term, It's vital to be familiar with Its meaning and usage. As such,
you won't be left clueless when you do happen to come across It during your
travels when reading threads/posts.  

Examples
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* That laptop Is easily DNA'able.

* I don't think DPD Is DNA'able, they take photos of your house.

* If Amazon don't ask for an OTP, they're DNA'able.

'DNA It' Defned

There are so many abbreviations relative to the DNA (Did Not Arrive)
method, that It can be somewhat difcult to keep track of the lot, particularly If
you've only recently started your career In the art of company manipulation and
exploitation. It's Important to have sound knowledge of each and every one,
Inclusive of "DNA It" which simply means to go ahead and claim that you didn't
receive your package from the carrier driver. 

Examples

* Be sure to DNA It Instead of using the partial method.

* The driver left the package at my doorstep so I'll DNA It.

* If I DNA It, will Argos open an Investigation?

The 'Corrupted Video Method'

When SEing an Item that has some type of functionality to operate and you
contact the rep claiming It's not working, some companies such as Logitech &
SteelSeries, will ask you to destroy It rather than returning It for a
refund/replacement. Their requirements are to record a video demonstrating
the process of (for example) cutting the cord, breaking keys/buttons, drilling
holes Into the product and so forth. Obviously you have no Intention to comply
with their request, so you'll put the "corrupted video method" Into action by
sending footage that cannot be viewed on their end, thus putting them at fault for
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their Incapacity to process your claim accordingly.

Examples

* Change a single character In the URL with the corrupted video method.

* The corrupted video method can be used on any video sharing site.

* Hit the corrupted video method many times until the rep approves the claim.

An 'Advanced Exchange'

If you've read the "AR" (Advanced Replacement) topic In this article, then you'd
relate to an "Advanced Exchange" with Incredible ease. This Is ofered by Dell
which Is the same as an AR, but worded diferently. Put simply, an advanced
exchange means that the company will send you a replacement Item "In
advance" and when you receive It, you're supposed to return your defective
unit. Being the SE'er that you are, you'll do nothing of the sort. To circumvent
their request, you can box them or use a drop address to accept the replacement
and disappear thereafter.

Examples

* If you don't return your Item with an advanced exchange, your account will be
billed.

* Advanced exchange Is a service exclusive to Dell.

* Make sure your monitor Is under warranty when using an advanced exchange.

What Does 'DOA' Mean?

Of all the terms and defnitions that I've had the pleasure of documenting In this
encyclopedia, the "DOA", which means "Dead On Arrival" Is the least used
abbreviation In social engineering parlance. At the time of writing this post, It's
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rarely spoken of In active SEing communities but nonetheless, every SE'er must
be familiar with Its meaning- which Is used to say that the Item delivered by the
carrier company, had no functionality, hence "dead on arrival" when It was
received.

Examples

* Tell the rep that the monitor Is DOA and get an advanced replacement.

* You can use the faulty Item method when the Item Is DOA.

* Instead of saying the AirPods are DOA, use the missing Item method.

The Abbreviation of 'WIR'


There are many abbreviations for traditional methods such as PEB, DNA, LIT
and EB - all of which are widely used In today's world of company manipulation
and exploitation, however the same cannot be said for "WIR" which stands for
"Wrong Item Received". In my experience on a very active social engineering
board, I've only come across less than a handful of messages discussing the
method In Its abbreviated form, but nonetheless, It's Important to know what It
denotes- for the reason that you'd have no Idea what It refers/relates to If
you've never heard of It before. Moreover, a Google search will not return
any results, It simply doesn't Index SEing terms In this capacity of social
engineering.

Examples

* When using the WIR method, make sure the Item Is purchased from the same
company on a fake account.

* What do you think Is better for SEing AirPods, the WIR or the missing Item
method?

* The WIR method can be used with any company that has an Inventory of
stock.
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The Long Form Of 'CC'

Although the meaning of "CC" Is pretty much stating the absolute obvious, If
you haven't come across Its abbreviation when used In social engineering
parlance, you'd be somewhat at a loss as to what It pertains to, and rightly so - It
could be Interpreted In many diferent ways. As an SE'er yourself, I'd say It's safe
to assume that you own a "Credit Card", which Is precisely what It means and
because some forums have keyword fltering In place to prevent discussions
about carding and the like, members Instead use "CC" to make sure their posts
can be generated.

Examples

* Do a chargeback on your SE by contacting your CC provider.

* Hey, will HP bill my CC If I don't return the monitor with an advanced


replacement?

* I'm underage so I can't get a CC under my name but I'll ask my dad to use his.

The 'Manufacturer Missing Item Method'

This Is a variation of the missing Item method, whereby you claim that upon
purchasing your product and opened the box (yes, It must be factory packed
In a "box"), there was nothing Inside, meaning only the box was delivered to
you without your Item. Essentially, It was the manufacturer who neglected to
pack the Item, hence only sent the box to the company and you just happened to
buy It. These types of errors happen a lot more often than you may think, which
Is what makes the "manufacturer missing Item method" so efective.  

Examples

* The weight limit for the manufacturer missing Item method Is 120 grams.
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* Make sure the box Is fully covered In cardboard when using the manufacturer
missing Item method.

* It doesn't matter If the warehouse has CCTV with the manufacturer missing
Item method - they can't see what's Inside the box.

The 'Missing Item Tampered Method'

If you're familiar with the traditional missing Item method, you'd have no
problem relating to the "Missing Item Tampered Method". You may not
recognize It by Its title, for the reason that I'm the author of the method by
naming It as such, and I'm also responsible for Its formulation and execution.
Okay, In terms of Its objective, you'd claim that your Item was missing when you
opened the package that was delivered by the carrier. If the company tries to
deny It due to their records showing the Item was enclosed, you'd say that the
package/box was damaged when you received It. This gives the Impression
that It was tampered with, hence your Item was stolen before It reached your
address. Because It (apparently) happened In transit, the company cannot prove
otherwise.

Examples

* The missing Item tampered method Is suited to any company that delivers
packages.

* Anyone could've stolen your product when using the missing Item tampered
method, even the driver.

* An Investigation Is useless with the missing Item tampered method, because


they cannot verify what happened after the package left the carrier's depot.

What Is A 'CRN?'

When using the DNA (Did Not Arrive) Method, by claiming you didn't receive
the package that was delivered by the carrier driver, there's a very high chance
that the company will open an Investigation - to try and establish why It did
not make Its way to the correct address. If their records show that the driver left
It unattended at your doorstep, the representative will assume It was stolen and
because It appears to be a theft-related Incident, you may be asked to fle a police
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report and to also provide a "CRN", which Is an abbreviation of "Crime


Reference Number". The rep may use the CRN to check the validity of the
report. 

Examples

* They might cross-check the police report so don't fake the CRN.

* Don't worry, the CRN Is only used to reference the report.

* Sometimes It takes a while for the police to give the CRN, so be patient.

What Does 'MEB' Stand for?

Even though "MEB" Is not used very often In social engineering communities of
all shapes & sizes, It's still Important to know what It stands for and relates to -
namely because you will need to Interpret It at some point during your SEing
activities. Put simply, "MEB" Is an abbreviation of "Manufacturer Empty
Box", which Is the same as the manufacturer missing Item method, as
discussed a few topics above, so refer to that (topic) for further details.

Examples

* Be sure the Item Is less than 120 grams with the MEB method.

* I heard that Argos Is hard to SE using the MEB, Is that true?

* Don't MEB the CPU - It can be seen from the outside of the box.

In Conclusion:

Well, I have no doubt that you didn't expect this article to be so detailed, correct?
I've spent countless hours documenting every abbreviation, term and the like

https://www.socialengineers.net/2020/07/seing-encyclopedia.html[06/06/2022 09:52:33 p. m.]


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relative to social engineering, thus you now have a complete SEing encyclopedia
at your disposal. Sure, I've most likely missed a few bits and pieces
here and there, but after all, I'm only human! I shall periodically update this
post as new or forgotten terms come to mind, so be sure to visit this on a regular
basis for the latest additions. 

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