How Development

Teams Purchase
SaaS

Published October 2020

Foreword
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Overview

Source: https://a16z.com/2011/08/20/why-software-is-eating-the-world/ 3
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Survey
Results

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*Speed/frequency of release 9
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What types of Top Six Components

third-party SaaS Payment

Processing
66%

components does Data Management

65%
your product
& Storage

engineering Messaging
Services 61%

team use? DevOps Tools &

Automation 59%

Authentication 57%

Monitoring 46%

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Most respondents believe
in using third-party SaaS,
so why is adoption so low?

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 Companies will increase
investment in third-party
SaaS over the next year.

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Using IDaaS for authentication
can help companies reduce
their time to market.

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03. Company size does
not have a large impact
on how they research
SaaS components.

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 Company size does impact
how long it takes to purchase
SaaS... but not that much.

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04.
Who Initiates
SaaS Purchases?

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Developers care greatly
about being consulted
in SaaS component
purchase decisions.

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Getting to choose SaaS
components matters to
91% of developers.

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 42%
32%

33%
39%

34%
31%

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 Companies that move fast,
highly value developer feedback.
Companies that move slower,
do not highly value developer feedback.

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 Development teams believe
“getting to use the SaaS components
they want and need” is a competitive
advantage for their company.

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06. Development teams prefer
trials and pilots (PoCs)
over vendor demos.

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