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a f a q s ! r e p o r t e r i april 2011
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opening remarks
the youth Might be the SaMe acroSS the country with the SaMe thirSt for good thingS in life, but the MarketerS are finding it increaSingly tough to reach out.
ndia offers multitude of experiences and challenges. What is true of multiplicity of this country is also true for the world of its youth, a fascinating section of the customer base that is existentially located across different regions, social groups, economic segments, educational levels and even sartorial choices. The world of youth is ever changing and highly dynamic therefore challenging to map and analyse. Today, the rate of change in a 15-year-olds life is far more than that in a 35-year-old. While an adult will experience change once in four years, a
15-year-old will experience that in just four days, says Aditya Swamy, Channel Head, MTV India. India is thriving and so are the aspirations of its young. Lust and greed are two pillars that drive the behaviour, thinking and the mindset of the young and the restless in India. Some say the need to flaunt greed is only one side of the smalltown growth story. Those who are yet to join the gravy train are working hard at it. Author, columnist and former CEO of Procter & Gamble, Gurcharan Das in his book India Unbound narrates a story
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the country with the same thirst for the good things in life, but marketers are still finding it tough to reach out to them. Says Cristian Jofre, ex-Senior Vice President Marketing and Creative Director, MTV Networks International, Youth is a dynamic group, akin to technology it is fast moving. Keeping in mind the pace with which the group is moving to ever new passions, brands shouldnt grow old and stay young and refreshing. As one of the most widely followed youth brand in India, MTV took it upon itself to understand the DNA of the youth and come out with a well-researched marketing study. Across the world more than 135 million individuals tune in to MTV annually, MTV has the largest following on the Facebook in India (19,67,086 at the last count) and a commendable one on Twitter. According to Jofre, brands that have done it right are: Adidas The way it has moved from a sports brand to a fashion brand is commendable. Adidas sells celebrities in a different way. Xbox from Microsoft The brand adopted a very good way of changing something technological to something emotional. Nike The masters of customisation online and in-stores. Intelligent marketing today calls for touching customers at a deeper emotional level, Jofre says. When you are talking to passive viewers a 30 second TV commercial isnt enough to turn them into active users. You have to touch youth at an interactive level. There is no one law or rule to reach out to the youth. A brand needs to harness a lot more touch points. To enter their video games, youve got to have 10-20 second commercials. Companies are now investing in Community managers. One needs to be outgoing when marketing. You need to b able to get in touch with people online and off line. Jofre adds
aDiTYa SWaMY
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a f a q s ! r e p o r t e r i april 2011
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he youth today is a social animal in both the real and virtual worlds. Tweet, poke, hashtag, sexting, torrent, tag, BBM - these common words in their vocabulary today didnt exist five years ago. 85 per cent of the youth connect to social media more than once a day. More than 75 per cent of the youth get on the internet to email, use multimedia and surf for personal interest at least once every day. No surprises why MTV calls this generation - Digital Socialites. MTV and TNS recently conducted a study to understand the lives of this generation that compulsively lives on the internet. Social media, we found, is a
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also live vicariously through their friends updates. The most important thing is to keep in touch with friends and get updates from them. Social media is an easy way out; Secondly, social media drives awareness by letting them stay on top of whats happening in the world around them; Video sharing is still not as big as sharing pictures; Making new friends is not the primary driver of social media they would rather connect to existing friends than make new friends here; Also, theres a very clear divide between professional and personal lives. Awareness is a key by-product of hanging out at the digital media. 87 per cent of people read or surf for news online at least once a week. News search may pertain to movies, sports or politics. With knowledge at the fingertips, thanks to Google and the lot, cool quotient is being redefined as the one with maximum exposure and experience. It could be gadgets, music, sports or anything else that might hold their fancy. The advent of technology has changed the basic definition of being cool. Digging deeper into the debate of Traditional versus New media, it is evident that the convincing power of the digital
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The social media not only provides fun, it also allows youth to explore new relationships, know more about the world and lends them a voice to speak out with no parental control.
a f a q s ! r e p o r t e r i april 2011
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irreSpectiVe of whether one iS Selling a cola or a condoM, youth reMain the MoSt reSearched entity.
media is catching up with the stalwarts in traditional media. 93 per cent of them believe social media makes them more aware of current trends across the world 89 per cent turn to social media for news and trends for their dose of updates They feel that while the traditional
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hether its in admission lines or in the college corridors or behind the condom vending machines, or in the clubs and hangouts, MTV Insights Studio brings
the internet putS the brand at par with the youth, allowing dialogueS between equalS.
Boys are more social than girls on digital media. While 63 per cent men prefer meeting new people and making friends, 67 per cent women disagree with them.
has allowed a two-way communication with the youth and their icons. 89 per cent of youth love to research about their purchases online before loosening their purse strings. The internet puts the brand at par with the youth, allowing dialogues between equals. It transforms the one way advertising into two way communication. While traditional advertising merely relays the communication message, the digital presence gives the brand a character. But, it also empowers the youth to broadcast their feedback on the brand. One wrong post can get the Digital Socialite fans to
elcome to the big board room debate are new-age youth values different? MTV dissects the Youth Values into three distinct clusters. Calibrate your (brands) values to click with the Youth of Today . Dominant values: Driven by a stubborn confidence of breaking into the big league, these Young people are ready to slog it out to make it big. The super ambitious youth thinks with an open mind, experiments and takes risks to defend own beliefs. Whats interesting is that immediate Family continues to be important for the Indian Youth. And, body worship is definitely a virtue! Experiential living rules the roost as every sensation is heightened and enjoyed to get the maximum impact out of life. Peripheral values: Neither are these values are supremely important, nor are they discarded as redundant. Honesty, welfare of others and true-friendship lie somewhere on the fringe and are no longer the driver values. Leisurely and chill-out way of life is out-dated; the young folks love to work hard to earn their independence and self respect. Subdued values: These values are fast fading and lets not get judgmental and sentimental about them. Loyalty, self restraint, obedience and inner harmony are not the hot favorites amongst the Young Turks. The approval from society is not something that spur them on. And, they are extremely short term focused and do not strive for a lasting contribution at in future.
you the latest from the life of the youth. This unique understanding comes from being a part of their lives every day and not from watching them from the outside. We do this through continuous studies and researches on whats trending with the youth. In addition, MTV iSpeak which is a network of youth in age of 18-24 years from colleges across 10 cities is a continuous connect to the youth life. Digital Socialities is a study commissioned jointly by MTV and TNS in 2011 to study the internet habits of the digitally savvy. The respondents aged 15-29 years have at least two of the following accountsFacebook, Orkut, Twitter or Linkedin. The 450 respondents included in the study were spread across 20 cities in India. Youth research conducted across 3300 youth in age of 15-24 years across 16 cities in 2010.
a f a q s ! r e p o r t e r i april 2011
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interView
The essence of youth lies in their transience, they change as quick as time. The need to track them daily is of prime importance for all the brands.
family and siblings are always there for support, friends are the partners in crime and they belong there. However, they do have an extremely strong sense of individuality. The trend now is not about fitting in the gang, but standing out and making your own mark. At MTV, we have seen this across all reality formats like Roadies, Splitsvilla,
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the trend today iS not about fitting in the gang, but Standing out and Making your own Mark.
brands and users are being treated more as an equal. We are living in an era where you can tweet to your favourite icon and get a retweet from him/her. Brands are bending backwards driving interactivity. how has the entertainment (dose, frequency, form and medium) requirements changed over time? is internet and ipod taking the sheen off the idiot box? In this era of multi screen engagement, the
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while faMily and SiblingS are alwayS there for Support, friendS are the partnerS in criMe and the young belong there.
a f a q s ! r e p o r t e r i april 2011
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guest Column
Virginia mouseler
CEO The Wit
V is obsessed with youth, hence the invention of reality TV and the current development of Social TV. I founded The Wit 15 years ago and since then Ive watched all the new TV and web TV shows launched worldwide. Maybe even more so than any other industry, TV is obsessed with novelty, launching new products. Every month in our online database we enter approximately 600 new shows. Our subscribers, from broadcasters to producers and to advertisers, originating from dozens of countries, ask us every day: Which show is the new hit, which one is likely to be the next one? TV is obsessed with novelty and youth. TV is innovating and progressing thanks to and for young viewers. TV broadcasters worldwide seem to be stimulated by young viewers behaviours, also prompted by a major fear of young viewers lose interest in TV, watch it less and no longer watch it when they become adults. In the US over the past 30 years, the networks have gradually lost a lot of their viewers to cable
TV because young Americans grew up watching Nickelodeon, then MTV and when they became adults they had a hard time finding network television on their remote controls. With the phenomenon spreading to the rest of the world, broadcasters decided in the 1990s to stop teenagers and young adults from watching new channels or the developing internet. MTV invented reality TV with The Real World, other channels across the world invented Big Brother and reality TV started spreading all over the world. In order to give young viewers what they seemed to be searching for and could no longer find on the small screen - the possibility to interact on TV, to identify themselves with people on TV, to feel like anything could happen. But
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in the netherlandS, endeMolS Secret Story, countS aS Many followerS online aS on tV. but financially itS not enough.
Producers are giving the mike to the young, to talk about their lives, tell their stories, become heroes of reality series and meaningful shows.
the mike to young, so they can talk about their lives, tell their stories, become heroes of reality series, entertaining and/ or meaningful shows. Anxious to reach a wider commercial target than the 15-24 year olds, and willing to attract young parents, TV seems preoccupied with giving life lessons to young adults. Teaching them how to leave the family nest, find a job, a life partner or start a family. Titles speak for themselves, Sun, Sex and Suspicious Parents where parents watch their teens party; Working Girls on making a living without parents; Tool Academy, to learn living as a couple; Dad Camp to become a good father; Big Meets Bigger, to not gain too much weight and many other shows aimed to raise awareness about the dangers of sex, illegal drugs and alcohol.Another example of nightmare for a young, spoilt and out of control British teenager is to be sent to India for a week and forced to follow a local familys strict rules. This is what happened to one of the heroes in the British reality series Worlds Strictest Parents aired on the BBC. It is said that these teenagers recovered from the culture shock ready to change their ways, their minds enriched and their acting more mature. I hope that this exchange and encounter with the community of the friends of MTV India will teach us all a lot and bring us a lot of innovation.
a f a q s ! r e p o r t e r i april 2011
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guest Column
reinier eVers
Trendwatching.com
deep Social and cultural changeS dont happen oVernight. coMpared to Many other trendS, theSe changeS MoVe at a glacial pace.
he global marketplace is a bit of a clich now, but you only have to dive into one of the many global youth tribe studies to see that when it comes to youth, their motivations, and their relationships with brands the similarities worldwide far outnumber the differences. Younger consumers are well-connected and well-informed, and expect to feast on only the best-of-the-best delicacies. But for youth brands, understanding what makes young people tick must be right at the center of their offering. Where
to start? For youth (and in fact for all consumers), the search for social status is at the heart of almost every purchase and action. And what were seeing, in India and around the world, is that for an increasing number of people, status is increasingly not just about owning the biggest or most expensive, but can also be about acquired skills, about ecocredentials, about generosity, or about being connected to name a few. Now, thats not to say that Indian youth arent still chasing the material dream, but that there are increasing opportunities for brands to reach out to people with new aspirations. And the opportunities for consumer brands in India are truly awesome. Because as well as having a vast youth population, Indias young people are getting ever more urban and thus more accessible, richer and more open to trying new products and experiences. We call these new consumers Citysumers -increasingly young, increasingly urban consumers who are addicted to the hereand-now, experiences, choice and freedom, flexibility and rawness, unrestricted opportunity, and yes, the hunt for the Next Big Thing. Urbanisation and its associated social change is leading to another trend that we are seeing in Indian youth: Maturialism (mature materialism). Younger generations have grown up
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There are increasing opportunities for brands to reach out to people with new aspirations. Opportunities for consumer brands in India are truly
interView
Music Works
has grown many folds. From automobiles, to glamour and lifestyle, to movies and music, to education and business, to sports, there is a publication to appeal to every individual and every interest. can music-related literature be successful in india? Any examples. Yes, music related literature has great potential in India as shown by the success of Rolling Stones. Media Transasia India Ltd. itself launched its music title called Blender and ran it successfully in India for almost two years before the title shut down globally. Encouraged by the response and identification of potential that music related literature has, we are planning to launch another music title in India shortly. is the indian youth serious about music as a profession today? Why? What are the reasons? Music is definitely one of the few shortcuts to success. Its the success of TV shows like Sa Re Ga Ma and Indian Idol which have really encouraged and further opened up the youth to look at music as a career. These TV reality shows have pulled out talent from the very corners of the country and helped them believe in achievability
Music related literature has great potential in india, the young here are also keen on opting music as a profession. excerpts.
how have reading habits of the indian youth changed over time? Since the two decades, the general publishing horizon revolved around business and general publications like Outlook and the India Today. Publishing has come a long way now. Publications are more focused and there is better fragmentation of target audience along with better interface for media content like current digital as opposed to the paperback in the olden days. With domain specialisation and quality advancement, the readership spectrum
Encouraged by the response we got for Blender, we are planning to launch another music title in India shortly.
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TV VJ and festival director of Asias premier music carnival Sunburn, Nikhil Chinapa talks about music, marketing and the ties that can work both ways.
Bollywood still rules the roost when it comes to entertainment for the Indian youth. You cant throw a blanket on what todays youth likes, but Bollywood and desi beats have to be the Lowest Common Denominator. With emergence of smart phones, music is flourishing and is in everybodys reach. Indian rock bands play mainly in Desi NikHil CHiNapa languages and English. With internet and smart phones, it is possible to pursue all kind of music and genres today. A large part of all youth activities, be it motorsport; rock-climbing; cricket; literature or music, is dependent on marketing and spreading the word around. Music, on the other hand, is a very personal choice. Its a philosophy, a way of life! If a buzz is created and you are encouraged to sample some kind of music, you never know which new sounds you are going to explore. Indian youth is open to experiment and therefore enjoy live performances. The onus of popularising live performances lies on the fraternity. Music concerts should not just be about Bryan Adams, Shakira, Pink Floyd, Iron Maiden or Akon; mid-level talent should also be encouraged and promoted. Music ties into fashion and fashion ties into lifestyle, therefore music is an integral part of the youths DNA today. The sooner the marketers realise this, more successful will they be with their respective products and brands. The research to put together Sunburn - the largest music dance festival in Asia comes from the lives we live and the experience we have.
overwhelmed by their star presence. I think its fair to say that the youth today is showing ample leadership potential in every field except some unchartered ones like Politics.
reality CheCk
the probleM iS not with the young, itS with the Social Scrutiny attached to whateVer they do.
he young today are both loud, reckless, promiscuous on one hand and street smart, practical and focussed on the other. Says Rajiv Lakshman, host of MTV Roadies and twin brother of Raghu Ram, No generation can fit into any clear-cut personality
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raGHU raM
Reality TV is changing with the everchanging youth in India. TV producers are now keeping in mind the thirst of the small town youngster, who has a lot to prove in life. Is the obsession with the Five Minutes to onscreen fame wise and justified? Or is it nothing more than a shortcut to success? Says Raghu Ram, The problem is not with the youth, its with the social trauma or scrutiny attached to whatever the young does. Its not that the young brigade is unruly and indisciplined, the way we are shaping our youth today is flawed. The image for the society is the problem. Everybody today needs to decide what will help me and what will not? I dislike Indian reality television content because it lacks imagination and confidence in itself, said a media practitioner. Every Indian reality TV show is a copy of something successful. This shows medocrity, the tendency to
raJiv lakSHMaN
reality CheCk
roadies and its craze the youth today The theme of Roadies this time is think Struggling Shortcut to Hell. Its based on a trend iS for loSerS. among youth to follow shortcuts, faster they want to routes. The youth today think struggling by-paSS all is for losers. They want to by-pass all Struggle. they struggle. They want everything and want want eVerything it now. Its truly the Fast Food generation. and want it now. Sticklers for controversy may be, but they itS truly the faSt seem to accept it alright. Poonam Pandey, the female who vowed food generation. to bare all if the Indian cricket team wins
become more than a TV show. It was very different in 2003, when we started. The perceptions are changing every year. Television environment is changing. At MTV we differentiate ourselves, we do what we do. According to Raghu Ram, At an obvious platform Roadies presents a pessimistic world view where such situations are created that breed negative behaviour. At the not so obvious level, it shows the viewers that real face of every participant. When you can have the opportunity to not go the wrong way, how many make the right choice. Unpredictability of the show is also what clicks with the viewers. The Roadies spirit include courage, guts and attitude. It represents all that is Cool. If all the aspirations and ambitions of the youth can be condensed in one word its COOL. The young want to be percieved cool in the way they talk, the cellphones they carry, the people they hang out with, the role models they have, social issues they take up. Anna Hazare is cool, having a India Against Corruption badge on your Facebook profile is cool.
the World Cup might have faded away from public memory, but due to her quirky vow she has now managed an entry in the fourth season of the Khatron Ke Khiladi on Colors. Everybody strives to be a talking point on reality television. Before Roadies came along, there was no platform for the young to speak up. Issues like pre-marital sex, homosexuality, love marriage, live-in relationships were all within the closet, never discussed oneon-one. Through platforms like Roadies perceptions are put forward. Auditions for the show are in-your face and quite revealing. Over the years Roadies has
web and mobile have only ensured a deeper connect with the viewer. While Roadies is on, you can chat with Raghu on a voice chat on your phone and tweet your friends on what he just said to you. It has moved the engagement from one way to two ways. Are brands doing enough to understand the needs of the youth? Most of the research studies today are typically onetime affair that ends up being a reference guide for brand marketers for a year or two. As a brand catering to this segment for decades, we at MTV are well aware of the fact that two years are not enough to grip the young peoples pulse. The essence of youth lies in their transience, they change as quick as time. The need to track them daily is of prime
importance and thus, MTV iSpeak was born. It is a hangout of a network of the young from colleges across 10 cities. These ambitious, extroverted, opinionated youth has been handpicked by the MTV. We meet them every day (online) to discuss their life and thoughts ranging from news headlines, politics, career aspirations to frivolous dating tips, and stories of love life. These online and offline meetings ensure we stay connected real-time and have a firm grip on the youth pulse. MTV decided to share these insights with the people to whom youth insights matter. MTVPlay. in was launched last year to share all that MTV knows. While we started off sharing just the trends, the site now allows data downloads and research updates.
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