10128121, 6:10 AM Job Deseripion - Dispatcher NERC (232785)
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Job Description
Dispatcher NERC - (232785)
Description
‘At Exelon, we've got a place for you!
Join the nation’s leading competitive energy provider, with one of the
largest electricity generation portfolios and retail customer bases in the
country. You will be part of a family of companies that strives for the
highest standards of power generation, competitive energy sales, and
energy delivery. Our team of outstanding professionals is focused on
performance, thought leadership, innovation, and the power of ideas
that come from a diverse and inclusive workforce.
Exelon will provide you the tools and resources you need to design,
build and enhance a successful career. We are also dedicated to
‘motivating the success of our employees through competitive base
salary, incentives, and health and retirement benefits.
Join Exelon and share your passion at a forward-thinking Fortune 150
‘company. Establish yourself in a place where you can truly shine and
create a brighter, more sustainable tomorrow. Energize your career at
Exelon!
PRIMARY PURPOSE OF POSITION
+ The Dispatcher NERC will efficiently coordinate and dispatch
field personnel in a cost-effective manner and works with System
Operators as deemed appropriate.
+ Dispatches orders to appropriate personnel from a variely of
groups or departments, using radio or electronic media
+ Plans and directs the sequence in which jobs are to be executed,
and is responsible for the flow of work and meeting customer
requirements,
+ Monitors and directs activity of field personnel, regarding routine
service requests.
+ Analyzes data from many sources to determine dispatch location
and priority,
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Make recommendations to supervision with regard to field
resource needs The Dispatcher will dispatch and perform clerical
duties associated with work such as routine gas work,
emergency gas work, meter orders, single phase and polyphase
work, and other tasks deemed to be within their skills and
abilities related to electric and customer work.
Also performs the following duties and other similar or related
duties:
Receive information from a variety of sources and coordinate the
appropriate response for routine and other emergency work.
Schedule and assign field resources which will best complete the
work in a timely manner.
Coordinate resources and priorities with various groups and
departments.
Responsible for tracking, measuring, and reporting performance
to ensure that business goals and objectives are being met.
Answers, makes, and processes telephone calls from customers
and employees.
Transacts written and oral business with customers and may
conduct correspondence or deal with the public personally as
required
Conducts duties in a manner that will promote good customer
relations, teamwork, and efficient operation.
Makes decisions and solves problems related to the work and/or
customers.
Researches and gathers technical information requested by field
personnel.
Investigates and compiles information from various sources to
provide clear and effective reporting notification to other parties.
Compiles, checks, and verifies business data by selection of
appropriate material from various sources, such as preparation
of summaries of operations or supporting tabulations for reports
Posts or enters data requiring full comprehension of its general
significance to insure proper use and distribution.
Handles Miss Utility requests and dispatches appropriate Mark
Out personnel as required.
Performs other related or less skilled work as required or
directed
REQUIREMENTS:
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High school diploma, GED or equivalent combination of formal
education, training and/or experience.
Minimum of (2) years post-secondary credits or equivalent
experience.
Experience demonstrating skill handling multiple tasks
simultaneously at various stages of completion under stressful
conditions.
Experience demonstrating skill coordinating with others,
prioritizing and/or scheduling activities or work assignments.
Experience demonstrating skill conducting research, gathering
and analyzing data from different sources and making decisions,
{emaljbdeal t?jab=2327858tz=GMT-04%94008 tzname=America%2FNe 2410126121, 6:10 AM Job Deseripion- Dispatcher NERC (232785)
Effective oral and written communication skills
Ability and willingness to travel to various company locations.
Ability and willingness to work a shift schedule and extra and/or
regular hours as required, including holidays.
Ability and willingness to respond to mandatory overtime callout.
Ability and willingness to comply with Company safety rules.
Ability and willingness to work as part of a team in a physically
close workspace.
Ability and willingness to perform a second role in accordance
with Pepco Holdings Emergency Preparedness Guidelines for all
employees
Must successfully complete on the job and/or formalized training
as required
Must possess a valid driver's license.
Must successfully complete Qualification Tests.
Must successfully pass a drug test.
Must successfully pass a Criminal History Background Check.
This position is a NERC Regulated position.
As such, a background check will be conducted on incumbent
every seven years,
Additionally, the incumbent will be required to complete annual
NERC compliance training
PREFERRED:
Familiarity with geographical layout and characteristics of the
electric transmission and distribution lines in assigned service
territory.
Basic knowledge of distribution system equipment (for example,
transformers, regulators, lightning arrestors).
Experience demonstrating skill performing dispatch work to
include any of the following:
dispatching orders using radio or electronic media;
planning and directing the sequence in which jobs are to be
scheduled and executed;
monitoring and directing activity of field personnel;
maintaining records;
reading maps, plats and/or diagrams; and/or,
handling requests for mark outs and dig-ins and dispatching
personnel
Experience demonstrating skill communicating with customers.
Experience demonstrating skill using the Internet, PC-based
word processing, spreadsheet and/or e-mail software.
Exelon is proud to be an equal opportunity employer and employees or
applicants will receive consideration for employment without regard to:
age, color, disability, gender, national origin, race, religion, sexual
orientation, gender identity, protected veteran status, or any other
classification protected by federal, state, or local law.
VEVRAA Federal Contractor
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EEO is the Law Poster
Primary Location: US-DE-Christiana
Work Locations: New Castle Regional Office 401 Eagle Run
Road, Christiana 19702
Job: UNIONDEPTS-Electric System Operations
‘Organization: Delmarva Power & Light Co
‘Schedule: Full-time
Employee Status: Regular
Job Posting: Oct 25, 2021, 1:28:08 PM
Unposting Date: Oct 28, 2021, 12:59:00 AM
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Job Deseripion- Dispatcher NERC (232785)
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