People

2020 employee pulse survey results

Listening to our employees

Indicated a favorable view of the
In 2020, we moved from a company-wide employee
company’s employee engagement
engagement survey to our first employee pulse surveys.
The pulse survey provides a valuable opportunity to hear
the perspectives of our employees around the world on a
more regular basis, and we are committed to conducting
two pulse surveys each year.
84 %
In 2020, response rates increased, and overall
employee engagement was rated as favorable by
81% of respondents, which was a 13 percentage point Are acquiring the knowledge and skills
increase from 2018, as well as 4% higher than the needed to be effective in their jobs
Fortune 500 benchmark and 5% higher than the broader
survey benchmark. These results indicate the actions
we have taken over the past two years have had a
positive impact. Other areas where we saw favorable
scores were: Employees acquiring the knowledge
and skills needed to be effective in their jobs (84%);
84 %
employees feeling part of a team (84%); and employees
who would recommend IQVIA as a great place to work
(81%).
Feel part of a team

While we saw impressive progress compared to our

2018 results, we also identified additional opportunities
for improvement. These include continuing to make the
required changes to live up to our objective of working %
bolder, smarter and leaner and helping employees
achieve their career goals. We are conducting additional
and more in-depth focus groups to gather deeper Would recommend IQVIA as a
insights into how to create effective solutions to address great place to work
these areas.

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