GUEST ADVISORY: HOUSEKEEPING LIMITED SERVICE
GUEST ADVISORY: HOUSEKEEPING LIMITED SERVICE
Dear Valued Guest,
Thank you for choosing to stay at Holiday Inn & Suites Makati.
We have taken a number of steps in the past weeks to mitigate the spread of the coronavirus (COVID-19) with
our Hotel and as mandated by the government, our hotel continues to operate but with limited service and
with skeletal work force only. The health and wellbeing of our guests and colleagues takes top priority and we
are closely monitoring the situation.
In line with this, we are implementing additional measures for the protection and safety of everyone following
the guidelines of the Department of Tourism. Thus, we would like to advise the following:
1.STRICTLY STAY INSIDE YOUR ROOM, unless advised by your company.
2.Laundry cleaning is currently unavailable until further notice.
3.Cleaning of room can no longer be accommodated.
4.Trash bins should be properly placed outside your hallway to be picked up daily at 3pm by our Housekeeping
team for disposal.
5.Bathroom amenities will be given upon request from 9AM to 5PM.
6.Meals will be placed at your door step every 8-9am, 12nn-1pm and 7-8pm. Please place empty bento box
inside the garbage bag.
7.All rooms are strictly non-smoking. If the room will be found to have smoke smell, Php 10,000 cleaning fee
will be charged.
We hope for your sincere understanding on this matter as we, as a nation, try our very best to cope with the
challenges brought about by the COVID-19 pandemic and the negative impact it has brought both to our social
and business environment. Kindly bear in mind, that these changes are temporary until such time we receive
new updates from our local government units.
We remain at your service at all times. Should you require any further assistance, please dial extension “0” or
look for our Hotel Assistant Manager. Thank you for the trust and support you have in us.
Thank you for the trust and support you have in us.
Sincerely,
Andy Belmonte
Dear Valued Guest,
Thank you for choosing to stay at Holiday Inn & Suites Makati.
We have taken a number of steps in the past weeks to mitigate the spread of the coronavirus (COVID-19) with
our Hotel and as mandated by the government, our hotel continues to operate but with limited service and
with skeletal work force only. The health and wellbeing of our guests and colleagues takes top priority and we
are closely monitoring the situation.
In line with this, we are implementing additional measures for the protection and safety of everyone following
the guidelines of the Department of Tourism. Thus, we would like to advise the following:
1.STRICTLY STAY INSIDE YOUR ROOM, unless advised by your company.
2.Laundry cleaning is currently unavailable until further notice.
3.Cleaning of room can no longer be accommodated.
4.Trash bins should be properly placed outside your hallway to be picked up daily at 3pm by our Housekeeping
team for disposal.
5.Bathroom amenities will be given upon request from 9AM to 5PM.
6.Meals will be placed at your door step every 8-9am, 12nn-1pm and 7-8pm. Please place empty bento box
inside the garbage bag.
7.All rooms are strictly non-smoking. If the room will be found to have smoke smell, Php 10,000 cleaning fee
will be charged.
We hope for your sincere understanding on this matter as we, as a nation, try our very best to cope with the
challenges brought about by the COVID-19 pandemic and the negative impact it has brought both to our social
and business environment. Kindly bear in mind, that these changes are temporary until such time we receive
new updates from our local government units.
We remain at your service at all times. Should you require any further assistance, please dial extension “0” or
look for our Hotel Assistant Manager. Thank you for the trust and support you have in us.
Thank you for the trust and support you have in us.
Sincerely,
Andy Belmonte