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Yes, the hotel keeper is liable for damages.

Here, the money and pieces of jewelry were placed


by the hotel guest in a safety deposit box and was stolen with the help of an employee of the
hotel. Art 2000 of the Civil Code provides that the responsibility referred to in the two
preceding articles, specifically Arts 1998 and 1999 shall include the loss of, or injury to the
personal property of the guests caused by the servants or employees of the keepers of hotels
or inns as well as by strangers; but not that which may proceed from any force majeure. The
fact that travellers are constrained to rely on the vigilance of the keeper of the hotel or inn shall
be considered in determining the degree of care required of him. Under this article, the hotel-
keeper is liable regardless of the amount of care exercised if loss or injury is caused by his servants or
employees as well as by strangers. Similarly, in the case of Quintos vs Beck, it was held that the company,
in renting safe-deposit boxes, cannot exempt itself from liability for loss of the contents by its own fraud or
negligence or that of its agents or servants. Hence, the hotel keeper is liable for damages.

Yes, the hotel management is liable for damages for the loss of the car. In the case of Durban Apartments vs Pioneer
Insurance and Surety Corporation, the court cited Art 1962 in relation to Art 1998 of the Civil Code. In said case,
the depositor deposited the vehicle for safekeeping with the hotel through its employee and a claim stub has been
issued. Similarly, in this case, upon arrival of the guest, he entrusted his car keys to the parking attendant and
received a claim stub as well. Here, the contract of deposit has been perfected since the car was delivered to the
parking attendant in relation to Art 1962 of the Code, when the keys has been handed over to such parking attendant
which he received with the obligation to safely keep it and return it.

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