Business Communication MCQs set-3

Business Communication MCQs [set-3]
51. Communication barriers are;
A. A receiver's response to a message.
B. Avenues through which messages are delivered.
C. Obstacles that interfere with the understanding of a message.
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D. The circumstances under which communication takes place.
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Answer: C
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52. All of the following are examples of verbal communication EXCEPT:
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A. Email c
B. symbols
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C. Telephone calls
D. Text messaging
Answer: B
53. -----------is the wordless form of communication which takes the form of
postures, body language ,facial expressions, eye contacts, tension,
breathing and tones etc.
A. Verbal communication
B. Garbage communication
C. Informal communication
D. Non-Verbal communication
Answer: D
54. According to Richard Fitch, in communication process 90% belongs to

----------
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A. Formal communication
B. Non-verbal communication
C. Informal communication
D. Oral communication
Answer: B
55. ----------- means the position in which you hold your body when
standing or sitting.
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A. Gestures
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B. Postures
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C. Paralanguage
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D. Proxemics
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Answer: B
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56. According to Proxemics (space language), zones are classified
into------- categories
A. 3
B. 4
C. 5
D. 6
Answer: B
57. The keys to write a successful resume are:
A. Too long, verbose descriptions and over confident tone
B. “You” attitude, focus on your audience and think about prospective employers need
C. None of the above
D. All of the above
Answer: B

58. While giving an interview, be --- in your salary expectations.
A. Modest
B. Unrealistic
C. Realistic
D. None of the above
Answer: A
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59. An informal report is usually in the form of a _____communication.
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A. Person to person
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B. Prescribed form.
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C. Regular intervals.
c
D. Authoritative.
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Answer: A
60. List of items to be discussed and decided in a meeting is called as

____
A. Resolution.
B. Minutes.
C. Invoice.
D. Agenda
Answer: D
61. An Agenda prepared in connection with ____
A. Meeting.
B. Business tours.
C. Exhibition.
D. Personal notes.
Answer: A

62. . _____is a communication which contains the decision of the meeting.
A. Amendment.
B. Resolution.
C. Debate.
D. Minutes.
Answer: D
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c
63. A report prepared in a prescribed form and
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established procedure is ____report
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A. Formal.
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B. Informal.
c
C. Statutory.
D. General.
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Answer: A
64. ____is done by drawing a list of the items of business to be transacted

at the meeting.
A. Minutes.
B. Resolution.
C. Invitation.
D. Agenda.
Answer: D
65. The minute books are the ____book of the company.
A. Subsidiary.
B. Statutory.
C. Obligatory.

D. Secondary.
Answer: B
66. ____and testimonials are important because they express the opinion
of others the applicant’s suitability for a position.
A. References.
B. Qualification.
C. Service certificate.
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D. Letters.
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Answer: A
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67. ---------- refers to the amount of space that individuals naturally
maintain between each other. c
A. Chronemics
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B. Gestures
C. Proxemics
D. None of these.
Answer: C
68. A circular is a form of --------
A. Oral communication.
B. Face-to-face communication.
C. Group communication.
D. Visual communication.
Answer: C
69. Dunning letters are also called -----------
A. Collection letters.

B. Letter of credit.
C. Compliant letters.
D. Suggestion letters.
Answer: A
70. In................. speakers’ choice of words unintentionally communicates

something more than what the actual words state.
A. Formal Communication
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B. Informal communication
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C. Meta communication
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D. None of these
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Answer: C
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71. Type of listening in which we learn to discern the difference in sounds.
A. Discriminative listening
B. Biased listening
C. Evaluative listening
D. Appreciative listening
Answer: A
72. In ............. , the receiver holds preconceived notions, which shape the
way a receiver decodes the sender's message.
B. Biased listening
Answer: B

73. .......is also referred to as critical/judgmental listening
B. Biased listening
Answer: C
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74. --------------- takes place when you listen to only those things that you
want to hear or to those that you interested .c
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A. Discriminative listening a
B. Biased listening
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c
C. Selective Listening
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Answer: D
75. In .................. form of communication, a subordinate is permitted to

communicate with the boss of his boss.
A. Chain
B. Circular
C. Inverted V
D. Wheel
Answer: C

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Business Communication MCQs [set-3]

51. Communication barriers are;

A. A receiver's response to a message.

B. Avenues through which messages are delivered.

C. Obstacles that interfere with the understanding of a message.

54. According to Richard Fitch, in communication process 90% belongs to

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57. The keys to write a successful resume are:

A. Too long, verbose descriptions and over confident tone

C. None of the above

D. All of the above

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D. None of the above

60. List of items to be discussed and decided in a meeting is called as

61. An Agenda prepared in connection with ____

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64. ____is done by drawing a list of the items of business to be transacted

65. The minute books are the ____book of the company.

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68. A circular is a form of --------

69. Dunning letters are also called -----------

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70. In................. speakers’ choice of words unintentionally communicates

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75. In .................. form of communication, a subordinate is permitted to

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