Nombre del Alumno: Matrícula:

José Eduardo Resendiz Vázquez 2869268

Nombre del curso: Nombre del profesor:
.
Módulo 1 Actividad: Actividad 9
Fecha:05/04/2022
References:

(HOW IS SOMETHING ONLINE BOUGHT?)

INTRODUCTION
Before buying a product, there are several steps
that the buyer goes through.
All these phases are known as the purchase
process, this process was followed and
implemented by big e-commerce companies
START
1. Attention phase
• First buyers and customers are attracted by advertising to visit
our website
2. Interest phase
• Secondly when our customer has entered to the website, several
recommendations are shown to him
3. Wish phase (If the recommendations were accepted)
• The client is persuaded with a lot of information and visual
material is indicated
4. Purchase phase
 Reported

• Then, the forms(formularies), the pay form and the check-out

are decided, whether any type of card was decided as the pay form,
you need to introduce more information
5. Activation phase
• After that, it is necessary to help the customer have a first
experience before his purchase, a manual was included in every
advertise to help this.
6. Achievement phase
• At this stage, the user must satisfy his need with the product
7. Adoption phase
• It is about when the user, whenever he has a need, thinks about
our business proposal. To establish a loyalty between customer
and brand, a chain of discounts can be offered
8. Promotion phase
• The promotion contemplates that the user has already established
loyalty with our brand and is an ambassador and promotes us in their
circles of friends or family.

END

• There are only necessary three things to buy in an online website

which are money, wi-fi, and a mobile device
• The thing produced is a double win, money to the corporation and
satisfied need to the customer