The following slides contain scanned images of the useful forms, documents etc. Commonly used in high class hotels. However, we begin this presentation with the (demo/dummy) forms, formats etc. Of our Institute, Institute of Hotel Management, Hajipur (Patna), Bihar. (These formats are quite old, but relevant to learn the concepts of hotel record-keeping.) Res A A Envelope E Room Key Electronic Card Key Room Key Room Key Room Key Room Key Room Key Room Key Room Key Room Key Hotel Map Hotel Map Guest Room Note Pad Luggage Tag Luggage Tag (Front & Rear View) Luggage Tag Resort Layout Resort Layout Car Hire Rate Card Car Hire Rate Slip Tag Valet (Attendant) Parking Ticket Non-Smoking Room Notice Envelope for Guest Medicine Customer Service No. On Card Key Card Key Back-side Pune City Map We thank all the hotels in India who provided these samples to our students. These samples were collected while on internship. We do not intend to infringe on the copyright of these organizations, or publish privileged material. Praveen Jha Senior Lecturer Institute of Hotel Management Hajipur (Patna), Bihar India www.ihmhajipur.net