Customer Survey

Dear customer,
Your opinion makes a difference! Please help us provide the best possible service to you by filling out this short survey.
Thank you very much!

Our Service Characteristics How important is this service to Are you satisfied with our
you? performance?
5 4 3 2 1 100% 75% 50% 25% 0%
Most Least Very Very
Important Important Satisfied Dissatisfied

Timeliness and speed

Damage prevention

Customer service

Documentation

Data flow and information technology

Our creativity and responsiveness in solving
your challenges
Value for your money
Dear customer, please list other important issues:

Dear customer, please list other important issues:

Comments and suggestions:

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Revision 3/15/2006 Page 1 of 2
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Revision 3/15/2006 Page 2 of 2