Gurgaon
Deepak SINGH
SUPPLY CHAIN & OPERATIONS PROFESSIONAL
Summary
Seasoned professional with 11 years of
experience in establishing operational
optimization along with performance-
driven with business acumen across
diverse cultures and economies.Steered
projects through complete cycle from
ideation to commercialization.
Impressive record of utilizing out-of-the-
box approaches, adapting to new
business environments, and negotiating
win-win agreements.
Forged strong business
relationships focused on
teamwork, service level, and cost
containment
Diversified background in
International business and supply
chain management
Offers innovative solutions to
operational challenges and
leverages decisiveness to implement
solutions while minimizing risk and
maximizing performance.
Expert in transforming strategic
plans into tactical initiatives for
national and international programs.
Motivator and coach combining
business acumen with analytical
depth to align operational
efficiencies with corporate goals.
Core Competencies
National & International SCM &
logistics with fleet management
Excellent Communication Skills
Operational Excellence & cost
optimization
Lean & effective supply chain
Data analysis along with KPI
adherence
Competitive Market Positioning
Analytical & Hollistical approach
Strategic Partnership Relations
Negotiation with vendors & sellers
Develop & restructure operating
process
Budgeting & Cost Reduction
Education and Certifications
Master of Science – Supply Chain &
International Logistics, Esc Rennes,
France
Bachelor of Business, NIMS, Delhi
CSR Certification – HEC Liege, Belgium
IELTS Certificate – British Council Of
India
Diploma in EXIM-IIFT, New delhi
Market research Project-Exevo, New
Delhi
+91-9560775585
singhd_15@hotmail.com
linkedin.com/in/deepaksinghmsfrancescm
Professional Experience
Head Supply Chain Apr 2018 - Till Date
Iconic Fashion
Managing entire gamut of Vendors & sellers with their products & pricing strategy
with their content management and giving them end to end logistics &
warehousing services.
Responsible for setting up logistics delivery partners for first mile & last mile
delivery and RTV to the Vendors from their door to client in house delivery
Responsible for managing the Cost, time line & SOP among Vendors, DC & Delivery
Partners & analyzing the KPI timely to ensure transparent logistics solutions to the
users
Achieved delivery accuracy of 90% withing 2 months of operations, with Average
350+ deliveries a day working extensively on customers delight
Responsible for managing logistics partnerships, negotiating contracts & manage
end-to -end network performance to ensure SLA are met with delight user
experience
Highly involved in driving business via cost optimization, resolving pain points and
draft actionable plans to achieve the operational goals with satisfied user
experience
Responsible for managing key Vendors relationship and their monthly payment
reconciliation along with key stakeholders like audit, finance, marketing, sellers and
customer service team
Highly involved in handling of team size as big as 250+ workers along with their
recruit and training with their performance review
Working closely with data mining team on key metrics in order to realign or
understand latest users expectations & behavior so that any deviation can be
controlled timely.
Highly involved with development team to identify new opportunities & new
process features for ease of doing business and to lessen the TAT
Overlooking warehousing setup of approx 80000 sqft with its end to end ownership
of running cost and KPI
Role is highly challenging & involved in handling all aspects of end to end
supply chain role
Manager Aug 2016 - Apr 2018
Reliance Industries Ltd
Handled business of approx 125 Cr starting from production, dispatch and Payment
receivables from Ajio & 150+ Retail stores
Responsible for drafting the SOP & then get it implemented by regular process &
operational audits
Responsible for working with leadership team to achieve their goal & understand
upcoming sales drives so that entire stakeholders can be managed as per our timelines
Handling complete cycle pre /post shipment including finalizing freight rates with
cargo movers, vessels with forwarders and shipping lines and getting BL/AWB/LR copy
Responsible for managing contract workers along with fleet of delivery Vehicles
Highly involved in handling of team size as big as 800+ workers along with their recruit
and training with their performance review
Worked on challenging assignments to make the s
Travelling in the assigned market to strengthen existing network as well as to
penetrate in new market by adding new Vendors
Responsible for end to end operations working in close sync with other dept and
ensuring payments and budgets are achieved on time.
Responsible for operations of hub,DC & FC all across the country along with its
performance management, logistics management and its entire operational
excellence & expense
Responsible for conducting cross functional training's & actively maintaining the P&L
budget along with drafting & implementing SOP in the entire supply chain to manage
the timelines & overhead costs
Highly involved in handling of team size as big as 500+ workers along with their recruit
and training with their performance review
Highly involved in handling of team size as big as 250+ workers along with their recruit
and training with their performance review
Manager-Supply Chain May 2015 - June 2016
 Personal Details
Date Of Birth: 15 April 1984
Linguistic Proficiency: English, French
,Hindi,Gujrati
Marital Status: Married
References: Available on request
Trade Fairs & Exibitions
Domotex, Germany
Premier Vision, France
Morocco Style, Morocco
Technotex, Mumbai
TexWorld,Germany
HeimTextil, New Delhi
Textile Summit, Italy
Project Manager- Global Supply Chain
Ebaco International Pvt. Ltd/Oumane Groupe
Asst. Manager-Operations
Sea Wings International
KAZO Fashions Pvt. Ltd
Responsible for handing entire DC serving 115 stores & 5 E commerce portals with
team size approx 100 + staff
Highly involved in handling of team size as big as 250+ workers along with their recruit
and training with their performance review
Responsible for drafting the SOP & then get it implemented by regular process &
operational audits
Track monthly dispatch costs and ensure timely preparation of dispatch plans along
with implementation of Customs, Excise and Sales tax laws and ensure records are
updated at all times.
Responsible for managing relationship with key stakeholders & Vendor to ensure
smooth operations with agreed SLA.
Highly involved in improving contractor performing by introducing SLA based incentive
Responsible for managing key Vendors relationship and their monthly payment
reconciliation along with key stakeholders like audit, finance, marketing, sellers and
customer service team
Finalizing freight rates for transport solutions at reasonable costs with cargo movers,
transport contractors, shipping lines, freight forwarding contractors for bulk and small
consignments for inbound-outbound movement.
Responsible for preparing purchase contracts on the basis of confirmation received
from suppliers and getting the contract signed from supplier
Highly involved in handling of team size as big as 100+ workers along with their recruit
and training with their performance review
Dec 2012 - Mar 2015
Responsible for end to end coordination from global factories and negotiate on MOQ,
lead time ,payment terms and prices and prepare purchase orders along with prepare
L/C with close coordination with the bank.
Consistently exceeded sales margins by 40% annually for 2 years and maintained
product leadership position by rolling out effective, targeted marketing plans.
Improved customer satisfaction, sales team performance and overall sales by
organizing international training seminars and executing corporate culture changes to
strengthen key relationships.
Inventory Planning and ensuring optimum stock levels at both Warehouse and retail
outlets and avoid stock out situations
Responsible for stock transfers from Central warehouse (Gurgaon) to warehouses
across India.
Finalizing freight rates for transport solutions at reasonable costs with cargo movers,
transport contractors, shipping lines, freight forwarding contractors for bulk and small
consignments for inbound-outbound movement
Jan 2009 - Aug 2012
Responsible for Hiring & training staff effectively
Work with the national sales team on pricing and identifying competitive advantages
and disadvantages to facilitate new avenues of growth
Manage expenses accurately and meet P&L budget goals
Negotiated shipping rates with all suppliers, including Steam Ship lines, airlines,
consolidated trucking companies, etc.
Consistently exceeded monthly sales targets & maintaining the DC cost as per allocated
budget
Responsible for preparing all shipment and Customs-compliance documentation.
Worked with clients across numerous time zones, ensuring all shipment issues were
handled in a timely manner. As a result international business increased during my
tenure
Responsible for Appointment of surveyor for cargo inspection and follow-up with them
for results and issuance of final certificates
Improved level of staff knowledge and proficiency by creating strategic global logistics
training program