Gurgaon
Deepak SINGH
SUPPLY CHAIN & OPERATIONS PROFESSIONAL
Summary
Seasoned professional with 11 years of
experience in establishing operational
optimization along with performance-
driven with business acumen across
diverse cultures and economies. Steered
projects through complete cycle from
ideation to commercialization.
Impressive record of utilizing out-of-the-
box approaches, adapting to new
business environments, and negotiating
win-win agreements.
Forged strong business
relationships focused on
teamwork, service level, and cost
containment
Diversified background in
International business and supply
chain management
Offers innovative solutions to
operational challenges and
leverages decisiveness to implement
solutions while minimizing risk and
maximizing performance.
Expert in transforming strategic
plans into tactical initiatives for
national and international programs.
Motivator and coach combining
business acumen with analytical
depth to align operational
efficiencies with corporate goals.
Core Competencies
National & International SCM &
logistics
Excellent Communication Skills
Export/Import Documentation
L/C application & amendments
New market/Vendor acquisition
Competitive Market Positioning
Analytical & Holistically approach
Strategic Partnership Relations
Negotiation & persuasion
Avid International & national traveler
Budgeting & Cost Reduction
Education and Certifications
Master of Science – Supply Chain &
International Marketing, Esc Rennes,
France
Bachelor of Business, NIMS, Delhi
CSR Certification – HEC Liege, Belgium
IELTS Certificate – British Council Of
India
Diploma in EXIM-IIFT, New delhi
Market research Project-Exevo, New
Delhi
+91-9560775585
singhd_15@hotmail.com
linkedin.com/in/deepaksinghmsfrancescm
Professional Experience
Head Supply Chain &OPS Apr 2018 - Till Date
Iconic Fashion
Managing 22 + International brands on different Ecomm portals and getting last mile set up done
as per need
Responsible for setting up delivery partners for last mile delivery and RTV to the
Vendors
Responsible for managing the Cost, time line & SOP among Vendors, DC & Delivery
Partners
Achieved delivery accuracy of 90% withing 2 months of operations, with Average 45-80
deliveries a day
Managing Day to day operations of Hub & FC including designing of SOP,SLA &
Budget along with strategic planning of available resources
Achieved 5 Cr Revenue till date with 90 % delivery accuracy
Responsible for root cause analysis in case of complaints, issues and give resolution as per TAT
To achieve WOW
Highly involved in handling of bulk cargo with best possible packing solutions
Involved in working with teams such as Marketing,
sales,cs,scm, support to enhance customer experience
Manager Ops & LMD Aug 2016 - Apr 2018
Reliance Industries Ltd
Handling dispatches & delivery of Retail business of 125 Cr starting from production,
dispatch and Payment receivables from Ajio & 150+ Retail stores
Responsible for managing DC staff on weekly basis along with their performance
review as per assigned target & SLA
Handling complete delivery cycle pre /post shipment including finalizing freight rates
with cargo movers, vessels with forwarders and shipping lines and getting BL/AWB/LR
copy
Responsible for managing contract workers along with fleet of delivery Vehicles
working 6 days a week .
Responsible for creation of new Vendor network for DC ops in new regions to promote
our retail business in their their local and business presences
Travelling in the assigned market to strengthen existing network as well as to
penetrate in new market by adding new Vendors
Handling all logistical operations for export & retail with complete documentation
along with liaising with international factories & buyers.
Responsible for handling Hub 25000 sq ft & 8 FC all across the country
Manager-Supply Chain May 2015 - June 2016
KAZO Fashions Pvt. Ltd
Responsible for handing entire DC of 18000 sq ft serving 115 stores & 5 E commerce
portals with 15 Full time DC staff
Track monthly dispatch costs and ensure timely preparation of dispatch plans along
with implementation of Customs, Excise and Sales tax laws and ensure records are
updated at all times.
Responsible for managing relationship with key stakeholders & Vendor to ensure
smooth operations with agreed SLA.
Highly involved in improving contractor performing by introducing SLA based incentive
Business Development including USA, Europe & Asia
Finalizing freight rates for transport solutions at reasonable costs with cargo movers,
transport contractors, shipping lines, freight forwarding contractors for bulk and small
consignments for inbound-outbound movement.
Responsible for preparing purchase contracts on the basis of confirmation received
from suppliers and getting the contract signed from supplier
Project Manager-Supply Chain Dec 2012 - Mar 2015
Ebaco International Pvt. Ltd/Oumane Groupe
Responsible for end to end coordination from global factories and negotiate on MOQ,
lead time ,payment terms and prices and prepare purchase orders along with prepare
L/C with close coordination with the bank.
Consistently exceeded sales margins by 40% annually for 2 years and maintained
product leadership position by rolling out effective, targeted marketing plans.
Improved customer satisfaction, sales team performance and overall sales by

Personal Details
Date Of Birth: 15 April 1984
Linguistic Proficiency: English, French
,Hindi,Gujrati
Marital Status: Married
References: Available on request
Asst. Manager-Operations
Sea Wings International
Trade Fairs & Exhibitions
Domotex, Germany
Premier Vision, France
Morocco Style, Morocco
Technotex, Mumbai
TexWorld,Germany
HeimTextil, New Delhi
Textile Summit, Italy
organizing international training seminars and executing corporate culture changes to
strengthen key relationships.
Inventory Planning and ensuring optimum stock levels at both Warehouse and retail
outlets and avoid stock out situations
Responsible for stock transfers from Central warehouse (Gurgaon) to warehouses
across India.
Finalizing freight rates for transport solutions at reasonable costs with cargo movers,
transport contractors, shipping lines, freight forwarding contractors for bulk and small
consignments for inbound-outbound movement
Jan 2009 - Aug 2012
Responsible for Hiring & training staff effectively
Work with the national sales team on pricing and identifying competitive advantages
and disadvantages to facilitate new avenues of growth
Manage expenses accurately and meet P&L budget goals
Negotiated shipping rates with all suppliers, including Steam Ship lines, airlines,
consolidated trucking companies, etc.
Consistently exceeded monthly sales targets & maintaining the DC cost as per allocated
budget
Responsible for preparing all shipment and Customs-compliance documentation.
Worked with clients across numerous time zones, ensuring all shipment issues were
handled in a timely manner. As a result international business increased during my
tenure
Responsible for Appointment of surveyor for cargo inspection and follow-up with them
for results and issuance of final certificates
Improved level of staff knowledge and proficiency by creating strategic global logistics
training program