Professional Documents
Culture Documents
The road to
&BRANDING MANUAL
transformation
This book has therefore been compiled for you, Louwtjie Nel, CEO
and to reflect on what you have achieved.
CORPORATE IDENTIT Y
&BRANDING MANUAL
DDG Lydia Bicci. All industry bodies were present
and it was a highly charged meeting. Maseko
told the meeting to forget the past and asked all
players to work together and agree to a Charter
for the construction industry.
D
uring the late '90s the first BEE qualification 2009, the next step was to constitute the Charter Management Control And Employment Equity......................................................................................................... 10
requirement in tenders was the PWD APP1 Council. This required agreeing to the Constitution
and then APP2 document. This was very – another three years. Once agreed to and signed, Skills Development And Training – WBHO Group Training .................................................................................. 14
simplistic but it was a start. Then in 2002 the James and Mike, now exhausted, retired and Paul
DTI published the Sector Charters where each Foley and Ingrid Campbell were mandated by the
industry in the economy was required to develop WBHO EXCO to get the Charter Council legally Enterprise Development ............................................................................................................................................................. 28
their own Charter in line with the transformation formalised and financed, via SAFCEC. Ingrid and
codes of good practice. Gregory Mofokeng ran the Council for a period Corporate Social Investment .................................................................................................................................................. 50
of seven months until a permanent CEO was
Mike Wylie was on the SAFCEC council at the appointed and a chairperson was appointed by Preferential Procurement ......................................................................................................................................................... 76
time and offered to resign and commit himself to the Minister this year.
bringing together all players in the construction
industry, consultants, contractors and SOEs under Even though it took 10 years to complete, the A Case Study on Preferential Procurement at the King Shaka Airport Project .................................................. 78
the guidance of the PWD, to achieve the daunting Construction Charter has pulled the South African
task of agreeing to the targets and weightings of construction industry, consultants and contractors APPENDIX A
seven main elements and the 20 sub-elements together into a unified body which will guide the Source information references ...................................................................................................................................................... 84
of the scorecard which formed the basis of the industry into the future and allow it to continue to
codes. build the infrastructure of South Africa.
After an initial meeting with Lionel October, DG of The commitment and perseverance shown by
DTI, in 2003 who gave his blessing to the process, Mike Wylie in successfully completing this process
a meeting was held at the DBSA hosted by the was the starting point of transformation at WBHO,
then DG of Public Works, James Maseko, and and a lesson to us all in what can be achieved.
CORPORATE IDENTIT Y
&BRANDING MANUAL
CORPORATE IDENTIT Y
&BRANDING MANUAL
T
hese two areas of the transformation
scorecard work hand in hand to achieve a
transformed management structure. It is
this area of our scorecard that has proved to be
the greatest challenge, but also provides us with
a future platform for succession planning in the
company.
160 45
140 Middle 40 Middle
Management 35 Management
120 2008 2008
30
100
Middle 25 Middle
80 Management Management
20
60 2010 2010
15
40 Middle 10 Middle
20 Management Management
5
2013 2013
0 0
African Coloured Indian African Coloured Indian
T
he Group aims to be the best “toolbox talks”. This system started at the
construction company in southern inception of the business when foremen
Africa and to this end makes skills would gather their team around them before
development and training an integral part of the working day began, to brief them on what
company policy. tasks lay ahead, what was expected of them,
SAFETY TRAINING
Safety training is mandatory for both
workmen and managers at wBHO. The
training department, along with safety officers
on site, ensures that all legislative and other
safety courses, such as First Aid, are attended
by employees. Safety induction and in-house
safety toolbox talks take place on site.
Employees are sent to accredited training “i was extremely lucky to get a job at Kusile
providers who present a variety of SHEQ as a site engineer, as it was there I learned
training courses and receive a certificate Over the years, WBHO has also provided that each company has its own specific
of competence once a course has been experiential training to National Diploma norms and practices.”
completed. (Courses often include students as well as vacation work to BSc
assessments in order to determine a learner’s and BEng students, in order to meet the It was also where he learned about WBHO’s
competence before returning to site.) requirements of their practical module as work and training ethic. “wBHO always made
part of their qualification. These students use sure that the interns were actively involved
Management is also required to attend their skills on site, and while completing their and hands-on. everyone respected me even
Bursary student, Ayanda Fani
refresher courses every few years in order practical module often act as fully functioning though i was only 18 when i first arrived.
to stay on top of new safety legislation employees and are an asset to WBHO during Occasionally I even had senior engineers
requirements. this time. asking me for advice!”
According to William Campbell (43) at men and women undergo a LAB Assessment
Malapane, who stays on the Soshanguve in order to determine that their Maths and
Chloorkop, there is always a shortage of
campus, wants to work in construction english proficiency are at the level required
technically trained youngsters. “Training
management when he qualifies, as he thrives to complete an NQF 2 or NQF 4 Learnership.
young engineers through this programme
on interacting with engineers, managers and Accordingly, a Maths bridging course may
benefits wHBO and the industry as a
workmen on site. also be required.
whole. we need to be training competent
professionals on an ongoing basis for the
Tshepiso Mollo (21) is a motivated and The successful candidates are entered
construction industry.”
determined young woman who recieved into a structured learnership programme,
a bursary for the second year of her coordinated by WBHO, the learner and an
engineering degree, starting in 2013. “What makes it all worthwhile is accredited external provider. The learnership
ining Manager,
william Campbell, Tra loorkop includes classroom-based learning as well
Plant Department Ch
“i love the experiential training we are offered working with such a helpful service as an on-the-job training component. The
during holidays as it consolidates what I aim of the learnership is to create qualified
learn in class. i started working this year in crew and WBHO employees, who are Mokoka says that the other thing he is individuals who will become the future
my June holidays at the Newtown Junction in great. They share their knowledge and learning quickly is to speak other languages. foremen of wBHO.
Johannesburg. it was amazing, demanding “i am picking up Afrikaans and Swati, among
and exhilarating.” then let me make the mistakes myself others, while I work – it’s a matter of survival!” Desmond Seleka (32) from Johannesburg
qualified with an engineering Diploma from
Mollo says she was really inspired by her
– the best way to learn anything,” FOREMEN LEARNERSHIP PROGRAMME Johannesburg Technical College in 1999 and
on-site experience and by the welcoming says Ororiseng Mokoka. WBHO trains a large number of junior foremen received his degree in 2002. “i have done a
and non-judgemental attitude of the wBHO every year, and there is currently a number variety of things in my life but my passion is
mentors who guided and taught her on site. of Supervision of Construction Processes engineering. i worked hard as an apprentice
“The foremen accommodated my youth Ororiseng Mokoka (25) from Rustenburg is learnerships running throughout the Group. after qualifying. i trained as an artisan and
and inexperience, answered my questions a newly qualified engineer now on wBHO’s Senior WBHO managers select individuals junior foreman, and now hold a foreman
and eventually trusted me to do work on my staff, who is training to be a plant manager. A with the potential to become foremen. These position where i run a crew of mechanics.”
CONTINUOUS DEVELOPMENT
PROGRAMME
All employees at Plant Chloorkop, starting
at bolts man level right up to plant manager
level, can take part in this initiative to
improve their level of skill and expertise. This
training bridges the gap between skills and
, Alice Lane Site knowledge for those who have trained at FET
Skills training at WBHO
Colleges, Technikons or Universities.
Siyabonga Poswayo (28) is married and
has one child. Originally from the eastern MENTORSHIP DEVELOPMENT
Cape, Poswayo started at WBHO in 2005 WORKSHOP (PLANT) TRAINING PROGRAMME (MDP)
and worked as a labourer for two years, and In order to properly maintain WBHO’s in 2011, wBHO launched Khula Nathi, a pilot
has since worked all over the country. He construction equipment, we have chosen programme utilising the Mentoring 4 Success
has his shutterhand Grade 2 and is working to train our own staff in this regard. So far, Structured Mentoring Programme to inspire
towards his shutterhand Grade 1 qualification. WBHO Plant spends a large portion of their and assist young managers to become
“Grade 1 is difficult. every day i have to learn annual training budget on specialised training effective and successful leaders.
something new, but I am determined to be a run by the Operator Training department.
chargehand.” The Plant Awareness programme affects all In terms of the company’s overall
involved at the Plant, from managing director empowerment philosophy, we have combined
It’s a long process to become a skilled all the way down to plant operator level. the CSI element with training to develop this
shutterhand. The more the men see and awareness within our management team. This
do – watch an experienced shutterhand and APPRENTICESHIPS was introduced into our MDP in 2012.
then do the tasks on their own – the greater Plant employees at all levels can take
the variety of tasks they experience and the advantage of the Apprenticeships/ we have also incorporated the Make a
more easily they progress through the levels. Learnerships offered by the company. Difference (MAD) project, an initiative that
“Our foremen choose only the most suitable Currently, Plant Chloorkop is running an encourages the growth and development
Site
Apprenticeship Programme for 18 employees. of hard and soft skills in both mentors and Skills Training at WBHO, Alice Lane
candidates to go for training. They keep an
eye on their progress and engagement in the It takes 20 months to complete and consists mentees, by effectively carrying out a social
work,” says Ian Weir, who has over 40 years’ of practical and theoretical modules. development project. each group of mentees,
experience in construction. Candidates are first sourced internally from chosen from junior and middle managers
Nasreen Motani, Regional Most improved • Amanzi wethu – Gauteng Group 1’s aim
Mentee of the year and Partnership of the was to ensure that all communities in which
year in the same programme, says, “i often WBHO worked where municipal water would
get lost in the details of a task, and my mentor regularly be cut off, would have a permanent
helped me to see this and find ways not to and accessible water source.
get bogged down by detail. This guidance
has assisted me with my studies too. i also • Phoenix College Take a Flight – Gauteng
learned valuable lessons about people. we Group 2 aimed to revamp school buildings
are all different and need different things to to be of a standard passed by Council, and
succeed. This is something wBHO recognises to create an alternative means of generating
in its employees which makes it so much a steady income for the school using their
easier to take risks and develop yourself.” computer room to train members of the
community to become computer literate.
Growing employees in this way creates a
culture of learning and coaching, which • Oasis is an NGO that runs a recycling
helps us retain and get the best from our centre, a bric-a-brac shop, bakery and tea
employees. garden. The Coastal Group’s aim was to
help this non-profit organisation improve
All three MAD projects were directly related its areas of production and create a means
to the CSI awareness embedded in the of saving income for future repairs and
transformation philosophy of wBHO: maintenance that may need to be done.
Ororiseng Mokoka, Trainee Plant Manager
carefully select mentors and protégés, and * Source: Refer appendix A on page 84 note 3
who has a sincere commitment to company “All our ED Champions are the
development and a positive attitude towards
the success of the programme ‘unsung heroes’ in WBHO – they
• early identification and prompt corrective
action if and when problems arise
take on this responsibility in
• Detailed interviews with prospective eD
companies to ensure a comprehensive
addition to their own very onerous
understanding of all aspects of project responsibilities.”
the programme, i.e. the roles and
responsibilities of both WBHO and the
developing organisation to confirm that
there are no unrealistic expectations
• A relationship of trust is fostered and
that sensitive information relating to the • Complete understanding of
emerging company is kept confidential by all aspects of the programme
their ED champion
• Attendance at all meetings and
• That wBHO is not financially committed in training interventions
any way to the emerging contractor and that
• Prompt action on all matters that are
the agreements are drafted allowing either
identified for legal compliance, i.e.
party to withdraw from the programme
registrations etc
should the need arise.
• Submitting all required information to wBHO
within agreed time frames
RESPONSIBILITIES OF THE DEVELOPING
ORGANISATION • Keep confidential all wBHO’s internal
The success of the Enterprise Development information
Programme is a dual responsibility between
WBHO and the developing organisation, with IMPLEMENTATION PROCEDURES
some of the basic responsibilities of the latter WBHO have developed a very sophisticated
identified as follows: eD implementation system that defines
candidate selection, the initial needs
• A positive and committed engagement analysis of the business, resource allocation
throughout every aspect of the programme listing, milestone completion reports
• Total disclosure of all information at and engagement criteria details such as
the outset of the programme including mandatory monthly meetings. These actions
ownership, debt, assets, legal compliance, are necessary to accurately track and
cash flow etc, with the understanding that measure the growth and performance of each
sensitive information will be kept confidential eD company.
Thekwane R&E RSA Kobus Robertse 2014 eMe Sub Max T KZN Building Balan Naicker 2011 eMe Sub
Eastern
MRTP R&E RSA Kobus Robertse 2014 QSE JV Simunye Denis Bean 2011 eMe Sub
Cape
Airfield Maintenance R&E RSA Conradt Meyer 2014 eMe Sub Building
Rainbow Louwtjie Nel 2011 Large
North
SaRili R&E RSA Bill Bodington 2013 QSE » Large Sub
Sifiso KZN Building Balan Naicker 2011 eMe Sub
Lakeshore KZN Building Balan Naicker 2013 QSE JV
Bay Point KZN R&E Basil Schmidt 2011 eMe Sub
Bankuna Civils Ian Weir 2013 QSE » Large
Cyprum KZN R&E Basil Schmidt 2011 eMe Sub
Vaal Readymix R&E RSA Eugene Gibhard 2013 QSE » Large Supply
Ijubantonto KZN R&E Basil Schmidt 2011 eMe Sub
Fikile Civils Ian Weir 2013 Large JV
Isikhwele KZN R&E Basil Schmidt 2011 eMe Sub
Andrew
Bustque Services 2013 eMe Supply
Breckenridge Jonprop KZN R&E Basil Schmidt 2011 eMe Sub
Building
Thermaire Lance Cohen 2013 Large Supply Lerisani KZN R&E Basil Schmidt 2011 eMe Sub
North
Port Arnie Van Sfundo KZN R&E Basil Schmidt 2011 eMe Sub
Pro Khaya 2012 QSE » Large JV
Elizabeth Jaarsveldt
Zenzeleni KZN R&E Basil Schmidt 2011 eMe Sub
Munasi R&E RSA Conradt Meyer 2012 eMe Sub
Sivonile KZN R&E Basil Schmidt 2011 eMe Sub
MMK Roadspan Marreleen Coetsee 2012 eMe Supply
Muntu Jikelele Civil and
Ratehang Plant Simon Woodward 2012 eMe Sub R&E Sanjeev Ishwarlall 2008 to 2010 eMe Sub
Maintenance
Peter Harley Construction Cape Nick McKinnley 2012 eMe Sub Hire to Haul R&E Frank Stalhut 2008 to 2010 eMe Sub
Mlilo Plant Simon Woodward 2012 eMe Sub CBNT Construction R&E Frank Stalhut 2008 to 2011 eMe Sub
R Legae Civils Berto Smit 2012 eMe Sub L & N Phakathi R&E Sanjeev Ishwarlall 2008 to 2010 eMe Sub
Hire to Haul KZN R&E Wantz Klopper 2011 QSE Supply Total of 40 companies in five years have been part of our programme
APK KZN R&E Wantz Klopper 2011 eMe » QSe Sub Observations:
Note above where companies have increased in size during our intervention i.e. from Qualifying Small Enterprise
Shikani KZN R&E Wantz Klopper 2011 eMe Sub (QSE) to a large company or an Emerging Micro Enterprise to QSE
• Most of the 2008 to 2011 companies were placed on programmes as part of the client project requirement, and
Sinako Plant Simon Woodward 2011 eMe Supply in some cases WBHO had to purchase all materials and hire a certain criteria of subbies to be mentored and
developed for the duration of the contract.
Tsepudi Plant Simon Woodward 2011 eMe Supply • A lot of these initiatives proved unsustainable after these projects ended. After the 2010 World Cup boom many
EME companies folded due to delayed payment by municipalities or SOEs.
GCB Plant Simon Woodward 2011 eMe Supply
Over and above this, we also partner with various organisations to ensure
that our beneficiaries receive the specific training and skills development they
require in order to succeed.
ED Alliances
Bustque
Mampho Selokoma from
K
huthaza offers professional the construction industry since 2007, while
development programmes targeted at simultaneously investing in her education and
women who are setting up or running improving her managerial and technical skills.
I
construction companies. The company has Mpho registered for Khutaza’s advanced
a holistic approach that includes SETA/ n 2012, eD Alliances rolled out a tailor-made
Re A Abelana (RAA) certificate through transformation programme for WBHO’s ED
CeTA accredited training, practical hands- WBHO’s Enterprise Development Programme, beneficiaries to better support the growth
on exposure to the industry and a personal and despite a number of personal family and sustainability of their enterprises. Over
“Over a period of six months,
development programme that is creative, challenges, very soon established herself as
interesting, dynamic, challenging and a period of six months, each beneficiary was each beneficiary was taken
one of the leaders in the group. Hungry for taken through a structured programme that
rewarding. knowledge, new skills and other opportunities offered development opportunities in both
through a structured programme
to develop herself, she applied for the
Goldman Sachs 10 000 women Programme
the personal and business areas of their lives, that offered development
“Each of its eight-month certificate at GIBS to which she was selected, and
focusing on conscious entrepreneurship
opportunities in both the personal
training, performance coaching, construction
programmes is made up of a although no longer part of WBHO’s ED industry mentorship and operational and business areas of their lives.”
programme, continues to be someone to
combination of personal and watch out for.
management mentorship.
Success Story –
kuna
for Anglo American and Amplats in
Potchefstroom, where 421 000 tons of earth
SaRili
needs to be moved every month.
Success Story – Bankuna
“As our business has grown over the years we
E
stablished in 2007, SaRili is a 100% have had to bring in and hire the skills needed
P
black-owned earthmoving, construction to fulfil the demand,” says Gcobani. “This aul Zikhali is the director of Bankuna According to Paul, if Bankuna “hits a brick
and project management company. project alone has transformed SaRili from a Engineering and Construction, a wall”, the company is still able to phone their
Its managing director, Gcobani Nyabaza, R6-million annual turnover business to one diversified construction company ED Champion, Ian Weir, who will come out to
has vast experience in the earthmoving and achieving a turnover of the same each month. with services spanning civil works, building site, take a look and make recommendations.
construction industry, and also holds an While this is hugely positive it has brought construction and domestic installations. Ian Weir has also helped Bankuna with
honours degree in Business Administration. many challenges, most notably the need to its legal and contractual issues with other
hire more staff and ensure they have the right “The company was established in 2003 and customers, and structured its billing to the
SaRili has an asset base in excess of R8- skills for the job.” has since been growing at a rapid pace,” says company’s advantage.
million and is continually looking to expand Paul. “it has been a challenge keeping up
when sustainable opportunities arise. The In this regard, WBHO have deployed our skills base with our growth, and although Bankuna’s turnover has increased and they
company is very dynamic and flexible with site managers and supervisors to work fairly competent, our engineers are young can no longer be measured as a QSe. The
regard to its operations. SaRili employs with SaRili employees in a skills transfer and inexperienced. i approached wBHO’s eD company will now have to comply with all
13 permanent people and has the ability intervention, focusing on planning, tendering Programme in 2011 when it became evident areas of the scorecard in order to maintain
to upscale its operations within a few days and programming skills. we have also been that Bankuna’s employees were in need of their current BEE Level, and WBHO will be
should there be a necessity to do so. instrumental in structuring and revising mentorship.” assisting Bankuna to implement systems for
the contract that SaRili has with their plant its own Enterprise Development Programme,
SaRili has been enrolled on the WBHO supplier, which is supplying the extra plant Paul attended WBHO’s business management Corporate Social Investment, Skills
Enterprise Development Programme since and equipment needed for the project. course which he says was instrumental in Development and Preferential Procurement.
2008. Simon woodward was their eD making him take a step back and assess how Bankuna is also currently partnering with
Champion until Bill Bodington took over the “On a daily basis our employees are to survive the growth spurt of the past few wBHO on a R70-million Rand water project in
role in 2012. Bill is currently advising Gcobani benefiting from the knowledge and years and manage its cash flow. Soweto.
on contractual issues while Simon Woodward experience that the WBHO site managers
assists with financial mentoring. Peter Gray bring to the table,” concludes Gcobani. “The “Over a period of eight months we focused “with wBHO’s help and assistance we have a
has provided valuable on-site advice and has company has stepped in whenever necessary on the basics of business management at an far more focused approach to acquiring new
been key to the management and training of to mediate in our partnership with Barloworld, executive level, and the key operational pillars business, as well as realising the importance
plant operators. and has also waivered a R5-million surety to that make up a successful organisation. of going back to older clients. Our shotgun
ensure that our cash flow remains positive. WBHO also provided the skills that we approach has been replaced by a far more
WBHO is currently mentoring SaRili on Together, these initiatives will help to ensure needed to tap into – we immediately felt the strategic and measured one, ensuring that we
technical skills pertaining to their largest the successful delivery of this project, as well benefits of an experienced support team deliver on all our projects timeously and to the
project to date – a load and haul operation as other projects in the future.” when we joined the eD Programme.” best of our ability.”
D
Andrew Brec
riven, passionate and infectious, Mampho few participants to attend all of the classes
Selokoma, the CEO of Bustque, is – a dedicated two days’ training per month
perhaps the epitome of what an ideal over an eight-month period. Besides business “WBHO have done
entrepreneur should be. One of those people administration, financial management and
who instantly lights up the room, Mampho’s marketing, the course focused on a model of credit references for me to enable
dedication and hard work have resulted in her consciousness that Mampho found particularly
business going from strength to strength. enlightening. “we started with an in-depth
me to raise finance, and have
look at ourselves – what our strengths and also accompanied me to other
Bustque started in 2005, and is a distributor weaknesses are, the good and the bad, how to
and supplier of safety and corporate clothing, cultivate both positive and negative energy – organisations to source new work.
with its own specialised range of women’s and to use this in business.”
overalls and conti-suits. Mampho and Bustque
The company always pays in seven
became a wBHO eD beneficiary in 2011 after It should be noted that a few weeks into the days, which is unheard of in the
she quite literally beat the door down to the course it emerged that every other contractor on
eD department, demanding an interview. Her the same WBHO programme was sourcing their industry, but is a massive help in
passion was infectious, and Mampho became overalls from Mampho only!
the first beneficiary of the programme who
maintaining my positive cash flow.
was not a contractor, but rather the owner of According to Mampho, wBHO has been Without a doubt WBHO is serious
a supporting supplier business related to the instrumental in equipping her with the right
construction industry. tools and skills to grow her business. Mampho about change – their ED Programme
has formed a lasting relationship with her
As a 100% black woman-owned business, primary mentor and ED Champion, Andrew
is not just lip service; they really
Bustque now has 10 permanent employees, Breckenridge, who has mobilised a team of are dedicated in effecting positive
and supplies WBHO and other construction mentors to address the identified needs. “i have
companies with safety boots and PPE for monthly meetings with WBHO where I can use change.”
various sites. its small factory in Selby, them as a sounding board for any challenges
Johannesburg is kept busy with a constant flow or problems that may arise, as well as having
of orders, and Mampho has recently invested in access to any mentor I may need in terms of
a number of new sewing machines, sponsored skills development.”
by the Department of Trade and Industry (DTI), in the business, will be doing an MBA at
to keep up with the demand. Mampho attended the Zambian Copperbelt Stanford next year. “There are no shortcuts to
Bustque factory
success,” adds Mampho. “you need to work a roller door at the
exhibition at the beginning of June 2012 and had WBHO installed
Mampho attended wBHO’s business the opportunity to exhibit her products to their hard, be actively involved and constantly
management course where she was one of the local government. Her daughter, who is involved push yourself to fulfil your dreams.”
Vaal Readymix
I
n 1989, Simon Marite was earning R247 a Eugene’s intervention, the WBHO Plant &
month, and sleeping in a bakkie outside Services Department assisted with effecting
the construction factory where he worked. a batch plant which is compliant with mining
Today, he is the director of Vaal Readymix, a standards. “The training and mentorship
ready-mix concrete supplier that turns over an
average of R20-million a year. Through wBHO, Simon underwent a six- I received from WBHO has
month business management course in
While Simon has no formal education, he has
always been involved in the concrete industry.
order to build on his limited marketing, been instrumental in helping
business administration and financial
In 2006, after some encouragement from
a former employer, he decided to take the
management knowledge. One week per me sustain and grow my
month was dedicated to the course, over
plunge and opened his own business. and above the everyday responsibilities of business.”
running a business, which required ongoing
“while my knowledge of the concrete world commitment and dedication.
is sound, I quickly realised it was imperative
to get the fundamentals right,” says Simon. improve our quality and level continues to function well, and by the end of
“The training and mentorship i received from
“My relationship with wBHO began on site of service, and the support 2014 Simon is hoping to have five plants in
WBHO has been instrumental in helping me
in 2011 when Vaal Readymix worked on its we receive from WBHO helps operation.
sustain and grow my business,” explains
South Deep project. it was a relationship that to drive this.”
Simon. “Over and above this, wBHO have
opened doors and led me to approaching its “we still face the challenge of sourcing
an open door policy which means I can
enterprise Development arm for assistance.” Simon is currently in negotiations aggregate in the Secunda area, and are
approach them with any challenges I may be
with us on rates for the Orange currently awaiting feedback on our application
experiencing. i started Vaal Readymix with
Eugene Gibhard is the ED Champion and Farm Shopping Mall tender which, to lease a quarry from the municipality. Apart
my savings, and the fact that they pay within
has advised Simon on strategic planning, once finalised, will enable him to from these issues our business is thriving, and
seven days has meant that my cash flow
specifically of the viability of establishing establish a batch plant near the site. besides WBHO, continue to do work for other
has never been a problem. while we may
a permanent batch plant in Secunda. with His current batch plant in Secunda construction companies.”
be a small business, we are always trying to
E
nterprise Development is mandatory in owned enterprises (SOEs) prescribed in their have a relationship with a diverse range of in addition to their own very onerous project
assisting small black-owned businesses construction contracts that companies be companies that work as we do, are comfortable responsibilities. Behind every success story
to develop into industry players. We as developed during the course of their project with with our systems and standards, and that we there is a WBHO Champion who has invested
WBHO recognise that this is our responsibility no consideration of their long-term sustainability. can count on to do aspects of projects that enormous time and energy with absolutely no
for both the economic wellbeing of our Most of even our larger QSE have suffered due dovetail with our work. In the beginning of their financial compensation… just a genuine desire
country, and the much-needed growth in our to liquidation of their main contractors this past programme they sub-contract work from us and to see them succeed. We have also realised
industry. Our industry cannot survive with just year and we have had to assist in financing end up as partners with us in a joint venture. that although our young-dynamic engineers
the big players. these debts to keep them going. This relationship ensures that we can put our are more than willing to give of their time, ED
valuable reputation on the line to our clients. is the perfect platform to engage with our
We have sadly noted that the survival of On the positive side, this ED aspect of older retired engineers who have a wealth of
EMEs depends totally on cash flow and many transformation is very much a win-win scenario. All our ED Champions are the “unsung heroes” knowledge and wisdom to impart.
folded after the World Cup boom. Some state For us it is one of our secret weapons – to in WBHO – they take on this responsibility
NPAT into account. Spend on CSi is therefore parties that incorporate all the items above
dependent on the budget and although so that there are no misunderstandings
ongoing projects are given priority on funding, or unrealised expectations from the
their budgets are always critically reviewed beneficiary.
and adjusted when necessary. Consideration • A schedule of meeting dates must be KZN Library initiative
is then given to the requests received during agreed upon, together with monthly reports
the previous financial year. detailing progress of the project in terms of
execution and budget.
After a project has been selected for • enlist the support of all community leaders
assistance, the following broad guidelines are and community liaison officers to develop
used for implementation: buy-in and support for the project from the
local community. Ongoing sustainability can
• identify a project leader, either within wBHO be gained with input from our clients and all
or a specific person who is employed to NGOs involved in similar projects. This must
take overall responsibility for the project. be actively pursued by our internal project
• identify an individual from a host leader during the course of the project.
organisation (the host manager), who will be • Financial control must be kept by wBHO WBHO Roads and Earthworks
community work
responsible for interacting with WBHO for who are accountable to shareholders for the
the duration of the intervention. expenditure committed to these initiatives.
• Together with the host manager, clearly The project leader must involve the host
identify key objectives of the interventions. manager during the course of the project
These must include the implementation so that this person has the necessary
of steps for sustainability such as training training and experience to continue after
and mentoring. Once the objectives are completion.
agreed to a programme is designed and • All projects will be reported on at board
implemented so that all objectives are level. Close out reports in all areas will be
measurable in terms of time and budget, done so that the experience gained in the
with clear start and end dates. course of each intervention is not lost to the
• A formal agreement must be signed by both company.
Isibonelo Creche
• IT and Laboratory rehabilitation • KwaHluzingqondo High School (media centre • Black golf sponsorship for Bongani James • Ernie Els Foundation
• Library building – Grassy Park, Cape Town and computer lab) Kamte • K K Palace Football Club
• Competition for maths, science & accounting • Science Educator – Lukasa Cimanga • Izivungu Sailing School • Martin Dreyer “Change a Life” Academy
• Penryn Trust educating teachers • Mbokazl General Trading – Science lab • High 5 Sports • Tongaat Basketball Association
• Training Programmes FET • Waterloo Junior & Secondary School
• Alexandra Education Committee (Computer lab, media centre, science, sports COMMUNITY CARE/ASSISTANCE TOTAL: R7 199 874
• Go for Gold – engineering programme field and general maintenance
• Salvation Army Aids Orphanage Soweto • Mvezo Community Project
• Thembeka High School – Project • Isibanisezwe High School
• Upgrade of Church Hall Mamelodi SA Ballet • Afrika Tikkum
management of classroom erection • Dalmeny Primary School
School • Mfundo project
• Education – underpriviledged Phola Site – • Sinamuva Primary School
• Compass Project • Nonelela project
Ogies • Mfundwenhle Primary School
• Cheshire Homes • Netcare – Habitat for Humanity
• Business Trust initiative for education • Nkosibomvu Secondary School
• Business Against Crime • Waterloo Community Sewing Group
• National Business Initiative CIP Construction • Emona Primary School
• SAWIP – Sponsorship • Polokwane Catholic Church
• Talhado Children’s Haven & Pre-Primary • Mbonisweni Primary School
• St Josephs Care & Support Trust • Wildcoast Sun Community Care Centre
School • Youth in Construction
• Child care – Boys and Girls Town • MEC Ministeries, Ray of Sunshine
• JSE/Liberty Investment Challenge Adopt A • Mason Lincoln Special School
• Mayibuye Creche • JAB Dare to Dream
School Programme • Edendale Technical High School
• Midrand Sizakancane Creche • SAPS Tongaat Victim Support Unit
• Walecedene Primary School – school library • Mtubatuba – Department of Education
• Qalokusha Creche • Upgrading of Ratanda Soccer Stadium
• Cape Town Opera House – Jan Kaminski Science Lab
• Othandweni Creche • Camphill Village – Old Age Home
Bursary • Teaching Training Intervention & supplies
• A Re-Ageng Simunye Safe Haven • Verulam Child & Family Welfare
• Mobile science labs – TRAC • TREE (ECD)
• Waterloo Community Centre • Sisonke Organisation for the Elderly
• Umlambo Foundation Headmaster • AMS Makunyane School Library
• Bambanani Soup Kitchen • LIV foundation
Development – Alex five schools • Little Flower School
• Bulamahlo Home & Daycare Centre • Hambanathi Senior Club
• Act of Grace – Orphanage in Maitland • Isolesizwe High School
HOUSING TOTAL: R614 033 TOTAL SPEND 2008 to 2013 R37 110 611,00
• I Care – Building three houses
* Source: Refer appendix A on page 84 note 4
M
ore than three decades after HIV treatment and an intervention programme
and AiDS were identified as the with the lofty and admirable goal of having a
threat to human health that they tangible impact on the degenerative effects Natal provide outreach and home-based
are, South Africa and Africa continue to that HiV/AiDS and TB have at all levels. care to their respective communities. For mba
ct: Umuzi wethe
be plagued by high infection rates, low the Umvoti AiDS Centre and the latter, our wBHO CSi Proje
treatment penetration and persistent myths wBHO’s HiV Management programme funding provided a much-needed vehicle to
and misconceptions about the illness. reaches more than 3 800 employees. The assist with home-care provision, as well as are proud to support this emerging group
National government has taken great successes are many, but most notably a office accommodation and equipment for of young leaders, people loveLife call
strides to redress earlier mistakes in our 95% high adherence rate in people on ARVs this hard-working group. “Groundbreakers”, who create change in
approach, but systemic interventions in the for over a year, exceeding our goal of 80%. their own communities, addressing HIV/
public and private sectors are still needed Worldwide, the group most devastated AIDS, teen pregnancy, sexual health and
to assist those living with HIV/AIDS, those Centres that offer care to remote, rural or by the HIV pandemic is the young, and in violence.
at risk, and a nation beleaguered by the particularly affected communities need South Africa especially our youth are at
effects of the pandemic. wBHO is not an all the support they can get. The Umvoti high risk, not just in terms of high infection Last, but not at all least, WBHO staff
island apart in this, and we support many AiDS Centre in Greytown, KwaZulu-Natal, rates, but also socially. One insidious members expressed their support for an
NGOs and organisations on the front line of is another recipient of our funding and impact of the disease is a youth who sees abstinence-based prevention campaign,
this battle. support. The centre provides home-based little hope for their future. loveLife, South and put their voices and funding support
care, a crèche and an advice and support Africa’s largest national AIDS prevention, behind the Abstinence Walk Centre of Hope
The wBHO HiV Management programme “drop-in centre” for the surrounding education and behaviour initiative for young Clinic in Durban.
is a project close to our hearts at WBHO community, 40% of which is unemployed. people, addresses this group and their
and the main recipient of our HiV/AiDS- Tapologo Aids Hospice near Rustenberg needs specifically – education, upliftment In this way, WBHO and our partners are
focused spend. Based in Cape Town and and Umuzi wethemba KwaJesu in etete, and the creation of leaders within peer working together across the spectrum of
established in 2004, Careworks is both a and Shakaskraal and Groutville in KwaZulu- groups to drive behavioural change. we HiV/AiDS relief and intervention.
T
he safety and security associated After researching the matter extensively,
with having a roof over your head the organisation determined that the
is no small wish for too many South success rate of rehabilitating children – of
Africans, and our homeless youth are giving them the life skills and experiences
arguably our most vulnerable segment of necessary to become effective members of
society. The best bet for a better life for our society – is when they live within a “family”
youth is to be given a chance to get off the unit. with this learning in mind, i Care
streets and engage with society. Because designed a system that places children in
of this, WBHO is proud of our association “family homes” with two “house parents”
with the I Care organisation based in lower to give them the stability and opportunities I Care building in progress
illovo, KwaZulu-Natal. they both desire and deserve.
i Care is a non-profit organisation that, In 2007 I Care acquired plots for additional order to create an environment conducive More than 130 children (and the number
through a systematic set of interventions, homes. Here our support meant the to the learning of responsibilities and naturally continues to grow) have benefited
works to care for and rehabilitate street development of three four-bedroom homes discipline, as well as providing for the from this remarkable intervention that, while
children. They describe themselves as that could accommodate six children emotional development of these at-risk low in number penetration of the wider
being “devoted to finding meaningful and and two house parents each in 100m2 children. They must learn to live with homeless group, is truly invaluable and
sustainable solutions to the challenge of properties. these new authority figures, to maintain inestimable in terms of the real difference
street children in South Africa” and do so relationships with their “siblings” (fellow it has made to the lives of those who pass
in conjunction with being a ministry that In these homes, the house parents ensure former street children) and they attend through the system.
promotes a Christian ethos. that routines and rules are established in school and church as a family.
I
t’s so natural and understandable for us Our primary focus in this sector has been support to back this fantastic initiative that a 14-seater Toyota Quantum and trailer, as
at WBHO to support sport and our future our ongoing partnership with the Ernie Els is transforming the profile of golf in the well as canoes, paddles, splash-covers and
star athletes as part of our commitment & Fancourt Foundation (EEFF) and their country. lifejackets.
to corporate social investment. As our most rising stars like Evance Vukeya, a member
eloquent former president Nelson Mandela of the Soweto Country Club. wBHO have Over the years we have also fostered strong Access to sports is a privilege – the time,
said: “Sport has the power to unite people also been proud sponsors of Bongani ties with sports teams from communities resources and energy it requires are not
in a way that little else can. it can create James Kamte, another of golf’s heroes who, situated close to a number of our projects, always available to those with passion and
hope where once there was only despair. by qualifying for the 2008 European Tour, one of these being the Hambanathi potential in a society as unequal as ours.
it breaks down racial barriers. it laughs in became the first black South African player Swallows Football Club in Tongaat. This Through our commitment to CSI and, most
the face of discrimination. Sport speaks to to earn full playing privileges since 1976 passionate club approached us in the importantly, the dedication and drive of our
people in a language they can understand.” French Open winner Vincent Tshabalala. hopes of getting new uniforms and our staff, we have been able to contribute more
team stepped up to support them. They than R3.3-million to sports development in
Our staff members, too, have a passion The eeFF was founded in 1999 and works received shining new kit – including brand South Africa, and in this way are levelling
for sport and have brought so many good to identify and assist youths with a passion new Adidas jerseys, shorts and socks. The the playing fields, in a very literal sense, for
causes to the attention of our CSi team. and aptitude for golf, but not necessarily Tongaat Basketball Club also received a so many.
P
referential procurement can be scanning them onto our BLU system. On shown amazing support and commitment to
defined as the “transfer of equal site managers all over the country now have scoring the very best that we can under very
responsibility” element of the BEE the ability to view each scorecard prior to difficult contracting conditions.
scorecard, where WBHO ensures that the engaging with suppliers, as and when they
hard work in achieving a good scorecard is like. each divisional MD is sent a monthly We trust that the lessons learnt will stand
equally embraced by all the suppliers and report of the preferential procurement spend, us in good stead when facing the current
sub-contractors that we engage with. This and a listing of any non-compliant suppliers challenge of achieving the more onerous
is an excellent tool for ensuring that “follow- being used or suppliers used with expired targets set in the Construction Charter from
through” happens throughout our industry. scorecards. 2013 going forward.
In other words, we have set a very high
transformation standard for ourselves so Nick Barnes Russell Adams
why would we engage with non-compliant
suppliers, who by their scorecard have
demonstrated that they do not prescribe to
the same value set?
Using the King Shaka Airport contract as a
pilot project, we designed, developed and
“WBHO is incredibly proud tested our own in-house computer system
on ‘BLU’ that was linked to our ordering
to be the first construction and accounting system to forecast, track
and measure preferential procurement. The
company in South Africa to project proposals to the forecasting system
achieve a score of 20 out of 20 were done by Russell Adams who developed
his own innovative programme using Excel,
on preferential procurement.” and he then worked with Nick outside his
normal daily commitments to ensure that the
BLU system was accurately implemented.
In 2007 we recognised the importance of
the accurate tracking and forecasting of The resounding success of the King Shaka
preferential procurement. The most important Airport initiative is detailed next as a case
aspect of this is to ensure that we know study, and the lessons learnt have been
exactly which suppliers to engage with at all implemented within every division in our
levels of the company prior to contracting group. we have since documented guidelines
with them. This is done by doing a forecast when engaging with suppliers and sub-
on each project, followed by monthly tracking contractors at tender stage, standard sub-
reports. contract agreements and supplier agreements
that include B BBee ratings.
wBHO is incredibly proud to be the first
construction company in South Africa to Our ordering system is flagged to alert
achieve a score of 20 out of 20 on preferential management of any order being placed with
procurement. None of this success would a non-Bee compliant supplier, and every
have been possible without the input and project executes a formalised forecast of
commitment of our IT department, and our preferential procurement spend that they are
visionary and dedicated team of IT engineers measured on. we have a full time manager
led by Nick Barnes. of the BLU procurement system, who verifies
BUILDING OF A DREAM
in July 2007, the ilembe Consortium was
awarded the contract to design, procure
and contract, in 32 months, a world-class
international airport – the King Shaka Airport,
seen as the gateway to the Zulu Kingdom of
KwaZulu-Natal.
of the B BBEE Codes of Good Practice in Preferential documents.” Africa’s Best Regional Airport in the 2011
Skytrax world Airport Awards.
Procurement.
leadership of WBHO, who ultimately built “The shareholders of ilembe are honoured to
This document is a case study of the implementation of preferential procurement on a world-class facility that surpassed all be part of this momentous project, which will
a large project. Recognition must be given to the two joint clients, ACSA and Dube expectation. Three years after finalisation the significantly contribute to the future economic
Tradeport, under whose instructions the seemingly impossible targets on this project airport continues to scoop awards. development of the region and KwaZulu-Natal
were devised. It is testament to the undertaking by all state bodies that the World Cup in general,” said Vusi Mavimbela, chairman of
projects were implemented with the aim of furthering economic empowerment. “in terms of preferential procurement this the consortium, during the announcement of
project was a landmark achievement, the consortium’s appointment.
T
he building of the King Shaka Airport time frame seem unrealistic, but the appointed with our implementation far exceeding
was never going to be an easy task. contractor was tasked with implementing a expectations,” says ingrid Campbell, CJV MEETING AND EXCEEDING B BBEE
with the much anticipated 2010 rigid preferential procurement policy. Project Procurement Manager. According TARGETS
Soccer World Cup looming and attracting a to Campbell, the consortium’s strategy The project’s Request For Proposal (RFP)
lot of negative international media attention, Some would say the task seemed impossible. document defined the exact requirements detailed several rigid requirements for the
the project appeared as if it was doomed and the methodology to be implemented in achievement of the B BBEE criteria for the
for failure. even before it started it faced But not for ilembe Consortium, the multi- order to achieve these. in addition it sought design and construction phases of the airport,
insurmountable obstacles. Not only did the skilled group of companies under the to define the Total Measured Procurement in all areas of black economic empowerment
contracts were signed, specifying the completely altered the procurement process
SMME
MICRO
SUB CONTRACT
SPEND LEVEL
LOCAL K N
BLACK
WOMEN
BEE SPEND
B BBEE rating of the vendor as well as that staff members were accustomed to,”
SA
stipulating a financial penalty should the says Campbell. “Lead times of three weeks
supplier fail to maintain their level rating. were required to implement enquiries and
• All procurement was done from companies evaluations prior to orders being placed and
who registered on the database that was set therefore required detailed planning. The
Note 1: – A refers to African, I to Indian and C to Coloured. Stats for 2008 and 2010 from the EE
reports submitted to the Department of Labour, and the 2013 figures are the June 2013 figures
submitted for the 2013 to 2014 scorecard.
Note 2: – Sourced from audited scorecard reports 2008 to 2013 and it should be noted that
the 2013 to 2014 audit report was in draft form at the time of this publication going to print. The
totals reflected at the bottom of the table refer to “learner years” as learners are generally on the
programme for more than one year.
Note 3: – Sourced from audited scorecard reports 2008 to 2013 and it should be noted that the
2013 to 2014 audit report was in draft form at the time of this publication going to print.
Note 4: – Figures contained in these totals are in excess of those CSI spend values in the audited
scorecard reports. A review of all CSI spend was done by analysing company and project ledgers,
when it transpired that several CSI projects were not submitted for scorecard audits as we
had comfortably exceeded the required 1% NPAT required for audit. Where CSI initiatives were
undertaken on Joint Venture Projects, only the JV percentage spend attributable to WBHO has been
measured in these figures.
Note 5: – From final measurement reports from Ilembe EPC JV to the employer.
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