Crina Sipoteanu

crina.sipo@gmail.com

18 July 2022

Dear Sir/ Madam

I wish to apply for the position as a Scheduling Analyst. Please find enclosed my CV for your
consideration.

As you can see from my application, I have recently completed the BA Degree in Business
Management and International Relations which enabled strong business and analytics skills for me.
In the third year in university I had the opportunity to conduct a research project in relation to
human resource planning strategies during Covid-19 and how these developed . Additionally, I
learned about workforce management within a supply chain and how to apply different strategies in
order to avoid any disruptions and to maximise efficiency.

Moreover, my experience as a Customer Service Advisor and as a Call Auditor gave me the
opportunity to develop skills as: excellent communication, time and team management, dealing with
stressful queries, multi-tasking, being positive and problem-solving skills. In addition to that, I have a
passion for helping people and dealing with their queries.

My previous job as a Workforce Planning Manager helped me develop skills like good analytical and
logical mind, advanced Microsoft Excel user, forecasting and scheduling effectively and good
organisational skills.

I believe that my determination and my knowledge coupled with my tenacity would help Serco
thrive and maintain their reputation. I am confident that my contribution would be noticed very
quickly and I would be an asset for the organisation.

Thank you for your time and consideration. I look forward to meeting with you to discuss my
application further.

Yours sincerely,

Crina Sipoteanu