Deputy Manager

PROFILE
WORK EXPERIENCE
Working as a Deputy Manager with
over two years of experience. HDFC Bank (Deputy Manager)
Proficient in various aspects of bank Jan 2019 - Present
management and operations with a
primary focus on customer service  Handling operations such as account management
and product sales.  customer service, financial operations and other bank
functions.
 Responsibilities include handling priority accounts and business
SKILL development.
Customer Service  Opened and handles various customer accounts including
Computer Literate checking, savings, business and OD accounts.
Client Relations  Worked at front desk to assist customers with various banking
Proficient in MS Excel needs, including deposits, withdrawals and balance checks.
Business Development  Creating Corporate relationship out of the Single relationship
 Serviced all Clients Efficiently and on time
LANGUAGES
 Effective cross selling from different products
English, Hindi, Punjabi  Managing Portfolio clients.
 Clarity about bank products and processes
CERTIFICATIONS

 Certificate for ALMA for basics of  and Guide Camp

Tally
 Webtel academy certification at
Chitkara University (Punjab)
 Certificate in business plan
Akanksha at Chitkara
University