Job Description

Amazon has earned a reputation for excellence in the world by leading innovative technologies. Our
humongous scale helps interns experience the thrill of working in a system of humongous scale. We are
looking for you if you are a highly determined/motivated engineer who loves challenges and commits to
improvement every day. Our Support Engineers get an exposure to disruptive technologies applied in
our software solutions. They collaborate with software development teams to raise the engineering and
operational excellence to define the future.

As a Support Engineer Intern you will

 Play vital role in helping us leverage supporting and developing technologies on any platform to
increase global collaboration, increase efficiency, and meet our controller ship requirements
 Directly work with development teams to improve the applications built by conducting technical
mitigations and deep dives on reported issues to find the cause and corrective actions
 Work with our other technical teams to ensure the design is effective and complements of our
in house custom developed applications across platform stacks (including SQL,
Java/.NET/C#/Perl/Python) or SaaS
 Work on proactive detection mechanism to report dip in software performance by building
efficient metrics/monitors/alarms using our in house tools
 Build tools and automations to optimize the system, simplify processes, etc.

Basic Qualifications
 Candidate must be in Bachelor or Master Course in Computer Science or Engineering or related
field
 Good knowledge of computer science fundamentals such as Algorithms, Data Structures, Object
Oriented Design, Databases, etc.
 Good problem solving and troubleshooting skills
 Scripting or Coding knowledge (Ex: Shell, Python, Ruby, Java, etc)

Preferred Qualifications
 Knowledge in applications development would be an added advantage
 Knowledge about AWS integration and usage
 Have the ability to learn technical concepts quickly with a strong sense of urgency
 Have enthusiasm for working in a fast paced, rapidly changing environment
 Be a creative problem solver, who is passionate about innovation and customer experience.
 Have strong written and oral communication skills
 Capable to deal with ambiguity; work with minimum supervision