BSBHRM613

CONTRIBUTE TO THE
DEVELOPMENT OF
LEARNING AND
DEVELOPMENT
STRATEGIES
OF LEARNING
DEVELOPMENT

AND DEVELOPMENT
STRATEGIES
BSBHRM613
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Table of Contents

Assessment Task 1.........................................................................................................................3

Assessment Task 2.........................................................................................................................7

Assessment task 3.........................................................................................................................18

References.....................................................................................................................................21

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Assessment Task 1

Question 1

1. Inform staff right away.

2. Request feedback

3. Showcase the finished result.

4. Request that staff read through the employment agreement or policy document.

5. If necessary, provide education.

6. Request those employment agreements off on the project.

Question 2

We can start prioritizing because we need better focus after we have a good picture of the
organization’s current functioning status. We collaborate with our customers to test new and
innovative ideas that would help them make healthy lifestyle practices. Our objective at this
point is to start early and test out new methods of working because our concentration is on
people, procedures, and changing behavior.

Question 3

Kolb's ELT approach influenced professor Peter Senge, who established another cognitive theory
of organizational instruction that focused on mental models, which are deeply ingrained ideas,
generalizations, or images and videos that influence how we perceive the world as well as how
we act.

Assimilation theory and inquiry learning

In contrast to psychology approaches to organizational learning, behavioral methods emphasize

the operational changes occurring when individuals study via performing. In these strategies,
learning is portrayed as observable, rational, and measurable.

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Question 4

Employee engagement and attrition rates have both been demonstrated to improve with Lean.
Workers who actively contribute to the bank's improvement feel a feeling of joy and success.
Companies that are constantly looking for methods to improve their operations will always see
an improvement in the performance of the brand and solutions. Lean and constant innovation
offers a framework for determining customers’ expectations and reducing waste and increasing
the distribution process. Lean-enabled businesses are better equipped to connect their goods and
services with hidden consumer values.

Question 5

The strategy review method will assist you in determining whether the aims you've set are
guiding the organization toward its objectives and scope. Examine your strategy assessment tools
to ensure you'll be willing to accomplish your inspections of the many sectors of the
organization. Create additional criteria and critical success factors as needed.

Question 6

Responsibilities and Organizational Structure

A comprehensive and up-to-date image of the organization. In other words, as well as all
workers' positions and responsibilities The explanation of architecture and duties should have
included visual advice, such as Gantt charts and systematic approaches.

Assessment tools should be of excellent quality.

Question 7

Metadata is at the heart of e-learning, according to several developers. Learning materials and
catalog items must be up to date.

Be labeled in a consistent fashion to allow numerous tools to index, store, find (search), and
retrieve learning items

Spanning a number of different repositories

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Material packaging specs and standards are designed to allow businesses to move classes and
content from a learning management system to another. Because material can be developed by
one tool, changed by another tool, saved in a vendor's repository, and utilized in a delivery
environment supplied by a separate provider, this is critical. Learning items and instructions on
how to put them together to build bigger learning units are included in content packages. They
are able to

Question 8

Validators must assess if the material in the sampling is valid, trustworthy, adequate, current, or
legitimate.

Question 9

These revisions guarantee that students are equipped with the required abilities for today's
workplace. The appropriate SSO assesses whether such modifications are 'comparable' to the
regular training bundle products or 'not similar.'

Question 10

a. Legislation is one of the first things that comes to mind.

Workplace fairness may enhance productivity while also being an essential reaction to
demographic and societal change.

b. Code of Conduct

When it comes to personal behavior, a code of practice explains an organization's beliefs and
ideals by relating them to professional responsibility requirements.

b. National requirements

Employer engagement is essential to ensuring that the operation is driven by demand and
production. Employer engagement may be difficult to retain, especially in nations where the
unofficial and micro enterprises sectors are predominant.

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Question 11

Support for computer technology;

Most conventional data systems aren't built with organizational learning in mind. Even if
decision support equipment is installed and executive data management aid decision makers by
providing capabilities and flexibility in the use of organizational data, none of these systems can
encapsulate knowledge in a systematic way or associate previous decisions but instead their
outcome measures with potential events.

The concept for a performance management supportive family outlined in takes into account the
changing nature of organizational knowledge. It views organizational memory as a compilation
of changing goal-condition descriptions and actions, resulting in a "living library" of
organizational decision-making history.

Organizational memory that is integrated

Without access to organizational knowledge, organizational learning is rare. Organizational

knowledge, in contrast to individual knowledge, must be communicative, consensual, and
integrated. Being able to communicate

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Assessment Task 2

2. A learning strategies report

Thus far are three strategies and learning strategies and workforce development that businesses
employ to expand their operations.

1. Role-play – A character is a sort of group conversation that a corporation uses to effective

reward with knowledge about the latest skills and expertise.

2. Leading by example - In coaching, your mentor gives training to workers on the company's
most recent systems and guidelines.

3. Training sessions - The organisation holds instruction sessions to give pragmatic guidance to
workers on how to use new technologies (Tunnicliffe, 2021). 

The expansion of the company

Companies utilize a variety of methods to expand their businesses and gain competitive
advantages.

1. To achieve organizational goals, the company that develops environmental policies and
procedures, as well as providing sustainable standard operating procedures training to personnel.

2. The company provides new employee with training on current data in order to improve quality
of service. If the firm's resources are satisfactory, additional customers will be recruited.

3. The company holds an inspirational session to inspire workers to enhance their job quality and
achieve personal and organizational objectives.

Policies on education

As the general manager of a rising consulting company, I study and monitor the firm's current
rules and processes, and I assess if the firm is employing the most effective recruiting approach
when hiring candidates. The employer initially advertises a job vacancy in the newspapers and
on broadcast. As a result, a large number of people apply for the position, and the firm selects the

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best applicant for accomplishing the corporate goals. The employer must evaluate the candidate
based on their abilities and expertise, as well as their positive outlook, self-motivation, and other
factors.

The most effective method

The following are the main best practices of a developing management firm:

1. The company hires everyone who is well-skilled and also well, regardless of whether they are
physically healthy or not. Finally, they won't be able to differentiate between prospects based on
their age, sex, race, gender, or other factors.

2. To safeguard personnel from discriminatory practices, the Grow management business

develops a complaints policies and procedure.

Suggestions for strategy

The following are some suggestions that I would make to Grow Management Company in order
to improve their policy and procedure:

To distribute and distribute work to workers, the organization must use the project organization
technique. The product breakdown technique assists the industry's manager in assigning tasks to
employees based on their knowledge (Attia, & Eldin, 2018).

System and methodological considerations

The following are some of the technology and system needs for a Grow management
organization.

1. The business strategy of the grow property company must be assigned the task of promoting
the product and analysing customers' requirements. Following an examination of client need, the
corporation delivers training to its staff in order to enhance customer satisfaction.

2. To deliver the greatest service to clients, grow management companies must upgrade their
processes and software. The organization must also give existing employees with training on
how to use new technologies and systems.

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3. Consult with senior management

Date – 6 April 2022

Time – 1 pm

Duration – 8 min

Agenda – Discussion on learning strategy report

Attendees – Manager of operations and CEO

Manager of operations – Good noon sir

CEO – Good noon

Manager of operations – Sir, I write the instructional strategies report in accordance with the
company's needs. Today, I'd want to go over the entire report with you on this and get your
information on how to improve it.

CEO – All right, that's OK.

Manager of operations – Sir, I include a huge amount of information in the studying strategy
report, including models and frameworks for Grow Management Company, training relevant
data, suggestions for company's success, policies and best practices, referral to keep improving
policies, electronic information security and system, importance of communication, and on and
on. That after meeting, I offer a copy of the document for extra information.

CEO – all right, What do you have been included in the section "specific suggestions"?

Manager Of operations -Sir, I'm the general manager. I also mention that the organization
should use a work breakdown technique to distribute and assign tasks to employees. Work
breakdown technique assists the firm's manager in assigning work to workers based on prior
knowledge or skills. A growing management organization must develop an occupational health
and safety strategy to safeguard workers from potential dangers that may emerge in the process,
and so on.

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CEO – All right, let's see what you've got in terms of technology and system needs.

Manager of operations – Sir, Grow management companies, for example, must upgrade its
processes and software in order to deliver the greatest services to their consumers. The
organization must also give existing employees with training on how to use new technologies
and systems. The firm also recruits employees that are up to date on current systems and
equipment.

CEO – All right, thank you.

Have a wonderful day.

4. Design and develop an organisational learning strategy

Introduction

Grow Management Consultant is a firm that offers a wide range of services to its clients and
consumers, including training, mentorship, sharing counselling, and leadership advice. The
organization's techniques for expanding their own business operations include establishing a
distinct awareness and develop new revenue streams, with the goal of achieving revenues of at
least 10% in the fiscal year and becoming the best learning institution in the country to provide
various advisory services and support creativity. They also seek to spur innovation inside the
company in order to fulfil consumer demands.

Purpose

The methods were created in order to meet the goals of making huge profits of at most 10% and
being the finest learning company (Siagan, et al., 2019).

Commitment

Their main focus is to develop great client relationships and satisfy their demands, as well as to
develop a solid team of specialists. Their key principles, such as inventiveness, dependability,
and respect, help to establish a commitment to organisational learning.

Organizational necessities

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Currently, the business needs to acquire additional employees who can give students with an

Education, coaching, counselling, and training. Also, give staff employees with skills that are in

Line with market demands so that they can deliver great services.

Other organisational considerations include expanding the learning skills of students and staff, as

well as building the rules and processes of the organisation to serve all customers.

Competency units are defined as:

The following are four education options for providing training to employees and making them
proficient:

Brainstorming session - Concepts and models may be held for instructors to get ideas through
them, and it is the ideal way to generate numerous ideas while exercising the skills that are
required by the industry.

Teachers might be provided diploma skills to help them become more competent.

Training program is also essential since educators will utilise technology to deliver instruction
and conduct coaching sessions for classmates and consumers.

Communication skills - Educators must constantly contact with their clients and consumers, thus
they must improve their communicative skills.

Procedures for communication

To interact with learners, instructors, and consumers in a professional manner, the company must
employ correct forms of communication, such as offering feedback to educators and delivering
instruction and counselling to learners through face-to-face contact. Instructors must deliver
high-quality products to their clientele in order to turn a profit of at most 10%.

Email may be used to connect with trainees, and alerts were sent via email and other social
media networks to inform them of new training and education sessions.

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Strategies

Strategy Flexibility Timeline Resources Responsibilities Performance

indicators

Adding Flexibility 1 month Resources Manager of HR Compare last

additional in medium (human and Department year's revenue
employees to manner. technological) and client
boost revenues base to this
by increasing year's results
student (Costa-
enrolment and Sánchez,et
expanding the al., 2020).
client base

Employees Flexibility 1 week Materials Manager of the By keeping

should get in a (technical and department track of
professional medium physical) teachers'
training. manner. competence
while they're
in the
classroom.

Additional Flexibility Month Technical Manager of How many

sessions and in a marketing participants,
courses will be medium clients, or
announced. manner learners are
aware of the
new classes?

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Strategy Flexibility Timeline Resources Responsibilities Performance
indicators

Adding more Flexibility Every six Resources of Manager of the Counting

services to the in a months human and operation and however
inventory is a medium technical general many new
good idea. manner clients the
new service
has brought in

Conduct Flexibility 1 week Resources of Manager of Examining

personality in a human general. their results
workshops for medium
both students manner
and teachers.

5. Write learning and development policy and procedures.

Introduction

Because processes and regulations are the instructions for how to operate in a company, the

document may be created. After all, guidelines are a collection of rules that must be followed,
and

they outline the obligations of all employees and the tasks that they must do. Coaching and

mentoring plans, as well as learning opportunities and tools for employees, are included
(Okusaga, 2019). 

Purpose

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Teaching and learning policies and procedures are used to create annual training programmes as

well as to accommodate needs of diverse learners and demands. Implementing well-developed

rules and procedures may also benefit Grow Consulting Firms, since these guidelines can assist
to

control legal risk and boost productivity.

Obligations and responsibilities

Staff is expected to fulfil specific tasks, such as offering high-quality education to students and
preparing them for the job market, as well as providing mentoring, consulting, training, and
coaching maintenance services effectively and efficiently. They must also handle the legal risk.

Line managers are responsible for conducting self-assessment and mentorship sessions for staff
members, as well as evaluating the performance of staff members including junior consultants
who support the primary consultants on a regular basis.

Procedures

Procedures can be categorised as follows:

To begin, hold training sessions for employees in which organisational and individual goals are

outlined. Then, in order to reach those goals, tactics might be devised and discussed with the

employees (Karsenti, et al., 2020).

Regularly assess their performance and determine the training requirements and possibilities for

employees. After you've monitored their performance, give them relevant feedback on it. This

feedback may be both favourable and negative.

Identifying Learners ’ Needs and Chances

Education and Training needs and prospects include things like conducting graduate programs

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to make educational leaders and instructors more effective but also competent, as well as
ensuring

that they fixate on growth and teaching so that their skills stay current and they can easily meet

customer needs. Continuous improvement can also help employees improve their abilities.

A study break –

Treatments for leave can include things like giving students or learners time off so they can
relax. Also, after presenting workers with training and ensuring that they are equipped with
knowledge and skills, it is critical to recognise that they require a breather as well.

Investing – There are a variety of fundraising options available, including internal funds, profits,
including bank and finance company loans (Anthonysamy, et al., 2020).

6. Develop compliant assessment and recognition policies and procedures.

Purpose

The Assessments and Appreciation Guidelines and Procedures are designed to deliver excellent
organizational development and to prepare teachers and educators to meet market demands.
Furthermore, the policy and method for evaluation and promotion may assist the business in
becoming the greatest learning organisation and focusing on improvement initiatives. It is used
to efficiently identify the issues about the organizational climate voiced by instructors and
instructors.

Principle

Principles might include things like ensuring there's no bias among employees so that individuals
do not have to deal with difficulties related to the institution's ethics and corporate social
responsibility (Joshi, et al., 2018).

Responsibilities

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Management is accountable for implementing best practises and creating a fair environment for
employees, and employees are responsible for reporting any issues or obstacles they encounter
while providing services to its clients and customers (Hassan, et al., 2019).

Policy on Acknowledgement

According to the Acknowledgement Policy, difficulties will be identified efficiently, and

remedies will be supplied in the most efficient manner feasible to overcome the issues.

7. Develop procurement and supply policy and procedures.

Introduction

Because the policies and procedures define what foreign trainings can be supplied to workers to
make them capable so they can determine their own judgments, the External Train Purchase
Document aids members of staff in increasing their performance.

Principles

According to the Fundamentals of International Training, education will be offered to cover

skills and technological shortages, as well as perform several training sessions.

Procedures

The following are the procedures:

1. Determine the organization's objectives.

2. Next, determine what informal education is available to staff.

3. Once an education programs have been established, staff will be trained.

4. After you've given somebody to them, keep an eye on their practice to make sure they're up to
par.

8. Source learning resources or assessment tools

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Verbal Communication and Peer Review are two possible learning streams or evaluation
techniques. Staffers would be addressed orally at the public speaking, and advice on how to
enhance their productivity would be offered to them. Additionally, they will receive personal
comments, which can be both favourable and negative. Pie feedback is also frequently employed
in communication skills.

Staff members would analyse and offer feedback on the effectiveness of their teammates at the
Peer Review. As a result, the prominent leaders would assess how accurate their peers'
assessments are (González-Salamanca, et al., 2020).

Another evaluation approach may be a one-on-one coaching session, which would assist them
gain training and competence. Some undergraduate degrees can also be completed to help them
advance their abilities and growth. Most significantly, these methods may be utilised to increase
the diversification of the organism's body.

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Assessment task 3

2. Review the organisational learning strategy implementation.

Implementation

Grow management firms want to give online people a better understanding to safeguard them
from a worldwide outbreak and to ensure that they are working in a safe environment.

Performance

The Grow management firm's Human resource manager and trainers assist the organization in
providing information to staff relevant to current skills and knowledge via Zoom discussions, as
well as assisting the company in achieving organizational goals.

Results

Employees will apply these understanding and abilities in their specific work if Grow
Management Employer provides suitable guidance to workers linked to present understanding
and applications of updated technology. As a result, the corporation meets both its organizational
and educational goals on schedule (Garg, et al., 2020).

Outcomes

1. If a corporation provides adequate teacher course to its personnel, the company will meet its
organizational goals in the event of a worldwide pandemic.

2. Employee performance increases, and corporate services improve as well.

Changes to the document that are recommended

1. After providing online information to staff, the company amended their record book.

2. The business ’ financial processes and regulations are updated.

Improvements to strategy formulation are suggested.

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1. A industry's services must be promoted online. Businesses, for example, utilize online
platforms and websites to advertise their services and find new customers.

2. The organization must publish consumer feedback on Grow Management educational

facilities.

3. The organization must give coaching to employees on skills and knowledge in order to
improve effectiveness and the industry's services.

4. Every week, the company manages an online motivation session to inspire employees to
enhance their ability to do the job and reach professional and individual goals.

Policy and procedures have been updated.

As a result of the worldwide pandemic, the company has implemented an online training strategy
and method to offer staff with current skills and information. The firm provides this coaching in
order to increase performance management as well as the industry's offerings (Ahammad, et al.,
2018).

Organizational learning technique that has been updated

1. The business provides online channels, such as instagram and Facebook, to market its services
and collect online consumer feedback in order to enhance them.

2. The company holds an electronic motivational session to motivate employees to improve their
capabilities and accomplish both organizational and individual goals.

Email Template

From: Generalmanagerofgrowmanagement@au.in

To: CEOofgrowmanagement@au.in

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Cc: Senirostakeholderofgrowmanagement@au.in

Date: 05/4/2022

Subject: Get approval for implement new policies and procedures

Dear sir

I'd want to let you know that I've completed a new instructional strategy study and updated
the company's rules, processes, and organisational strategies. In this document, I include a lot
of information about how we accomplish organisational goals, such as how we give feedback
to workers via Zoom gatherings on updated experience and competencies, how we conduct an
online intrinsic motivation seminar to motivate staff to deliver organisational and personal
aims, and on and on. I've included a copy of all documents to this email for additional
information.

Thank you

Have a nice day

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References

Ahammad, M. F., Glaister, K. W., Sarala, R. M., & Glaister, A. J. (2018). Strategic talent
management in emerging markets. Thunderbird International Business Review, 60(1), 5-8.

Anthonysamy, L., Koo, A. C., & Hew, S. H. (2020). Self-regulated learning strategies in higher
education: Fostering digital literacy for sustainable lifelong learning. Education and Information
Technologies, 25(4), 2393-2414.

Attia, A., & Eldin, I. E. (2018). Organizational learning, knowledge management capability and
supply chain management practices in the Saudi food industry. Journal of Knowledge
Management.

Costa-Sánchez, C., & Guerrero-Pico, M. (2020). What is whatsapp for? Developing transmedia
skills and informal learning strategies through the use of whatsapp—a case study with teenagers
from spain. Social Media+ Society, 6(3), 2056305120942886.

Darling-Hammond, L., Flook, L., Cook-Harvey, C., Barron, B., & Osher, D. (2020).
Implications for educational practice of the science of learning and development. Applied
Developmental Science, 24(2), 97-140.

Garg, P., Gupta, B., Dzever, S., Sivarajah, U., & Kumar, V. (2020). Examining the relationship
between social media analytics practices and business performance in the Indian retail and IT
industries: The mediation role of customer engagement. International journal of information
management, 52, 102069.

González-Salamanca, J. C., Agudelo, O. L., & Salinas, J. (2020). Key Competences, Education
for Sustainable Development and Strategies for the Development of 21st Century Skills. A
Systematic Literature Review. Sustainability, 12(24), 10366.

Hassan, M. U., Rashid, A. A. A., & Mehmood, Q. (2019). Impact of Motivational Achievement
for EFL Learning Strategies: A Case of Pakistani University Students. Jahan-e-Tahqeeq, 2(3), 1-
11.

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Joshi, K. D., Gnawali, L., & Dixon, M. (2018). Experience of professional development
strategies: Context of Nepalese EFL teachers. Pakistan Journal of Education, 35(2).

Karsenti, T., Kozarenko, O. M., & Skakunova, V. A. (2020). Digital technologies in teaching
and learning foreign languages: Pedagogical strategies and teachers’ professional
competence. Education and Self Development, 15(3), 76-88.

Okusaga, E. (2019). SME management consulting firms internationalising in a turbulent

business environment: a dynamic capability perspective from developed and emerging
economies (Doctoral dissertation, Kingston University).

Siagan, M. V., Saragih, S., & Sinaga, B. (2019). Development of Learning Materials Oriented on
Problem-Based Learning Model to Improve Students' Mathematical Problem Solving Ability and
Metacognition Ability. International electronic journal of mathematics education, 14(2), 331-
340.

Tunnicliffe, G. (2021). Crossing thresholds: An exploration of the transitional processes of new

entrant management consultants (Doctoral dissertation, The University of Waikato).

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