Productive stock management professional equipped to
handle continuous, physically demanding work keeping rrodriguez_2011@comcas merchandise and materials ready for use. Reliable in t.net meeting demand and operating equipment safely. Brings (302) 932-3401 strong focus on teamwork and customer satisfaction.
Wilmington , DE 19805
SKILLS WORK HISTORY
• Problem-Solving Amazon.Inc - ICQA Warehouse Associate • Basic Mathematics Wilmington, Delaware • 08/2021 - Current • Cycle Counts • Operated RF scanners to track merchandise and verify • Inventory Management contents of containers. • Cleaning and Organization • Evaluated supplies and product inventory to check for • Self-Motivated and quality and quantity issues. Disciplined • Checked packages and merchandise for damages. • Punctual and Dependable • Monitored inventory accuracy and movement using computerized inventory systems. • Conducted periodical cycle counts to prevent potential EDUCATION inventory issues. Alexis I Du Pont High School • Reported problems and concerns to management. Greenville,DE • 2006 • Performed visual assessment of products to evaluate conformance with quality standards. High School Diploma • Moved and edit physically and virtually inventory.
Great Valu - Assistant Manager
Wilmington, Delaware • 12/2019 - 08/2021 • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies. • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies. • Helped with planning schedules and delegating assignments to meet coverage and service demands. • Increased sales by driving operational efficiencies and building excellent customer rapport. • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies. • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals. • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources. • Reviewed sales and gross profit reports to determine options for increasing market growth. • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. • Approved regular payroll submissions for employees. • Supervised and evaluated over 40 employees, enabling them to improve skills, achieve daily objectives and attain advancement.
The Fresh Grocer - Assistant Store Manager
Wilmington, Delaware • 06/2006 - 12/2019 • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. • Maintained positive customer relationships by responding quickly to customer service inquiries. • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. • Processed payments for credit and debit cards and returned proper change for cash transactions. • Responded to over 500 customer concerns per week, working with manager to significantly raise customer satisfaction ratings. • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures. • Approved regular payroll submissions for employees. • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.