UnionBank Plaza, Meralco Avenue cor Onyx

& Sapphire Roads Ortigas Center Pasig City 1605

August 1, 2022

To Our New UnionBank Customers,

Welcome to UnionBank!

Today, August 1, 2022, marks an important milestone as Citi Philippines’ consumer banking business is
transitioned to UnionBank. Our teams have been working together to ensure a smooth transition so we can
continue to deliver a superior customer experience to you.

Over the past few months, we have taken many steps to ensure that your transition to UnionBank is as
seamless as possible. Below are a few reminders to help you in the coming days:

 You may continue to use your existing Citi® debit cards and check books until further notice
 You may continue to access wealth management and branch services in the same locations as you
do now in Makati, Cebu, Greenhills and the ADB Branch-Lite
 You may continue to access Citibank® Online, Citi Mobile® App and ATM services throughout this
transition
 Your deposit & wealth product & program features and privileges generally remain the same. Should
there be any pertinent change along the way, we shall be notifying you accordingly

Once again, we welcome you to UnionBank. We are looking forward to embracing the future of banking
with you, while serving your growing needs in the months and years to come.

Sincerely,

Edwin R. Bautista
President and CEO
Union Bank of the Philippines

unionbankph.com