Reservations New Hire UNITED SY Airport Codes Tutorial Sister Cities Sister cities are considered the same origin and destination, for United, when determining the journey type of a domestic itinerary. Identifying sister cities is helpful specially when protecting customers impacted by flight delays and/or cancellations. City and/or Area Airport Code Baltimore / Washington DC (was) South Texas Los Angeles South Florida Houston (HOU) EFD_| HOU San Francisco New York (NYC) London (LON) LGW [LHR Related terms: Co-terminals, Multi-Airport Cities and Samepoint. Wingtips: Sister Cities Note: NYC is the IATA standard for the city code for EWR airport, but UA SHARES system uses EWR in the Fare Quote and in the Ticket Fare Calculation. Copyright © 2019 United Airines |Reservations New Hire UNITED SY Airport Codes Tutorial U.S. State Codes Most countries throughout the world are divided into sections. In the United States, the areas are called states, like California or Florida. Each of the states, as well as countries throughout the world, has a standard two-letter code. You will need to know these state codes. This list has been provided for your convenience. ALABAMA AL NEBRASKA NE ALASKA AK NEVADA NV ARIZONA AZ NEW HAMPSHIRE — NH ARKANSAS AR NEW JERSEY NJ CALIFORNIA cA NEW MEXICO. NM COLORADO co NEW YORK NY CONNECTICUT cT NORTH CAROLINA NC DELAWARE DE NORTH DAKOTA ND FLORIDA FL OHIO OH GEORGIA GA OKLAHOMA, OK HAWAII HI OREGON OR IDAHO. 1D PENNSYLVANIA PA ILLINOIS IL RHODE ISLAND RI INDIANA. IN SOUTH CAROLINA SC IOWA 1A SOUTH DAKOTA sD KANSAS. KS TENNESSEE TN KENTUCKY KY TEXAS 1™X LOUISIANA LA UTAH UT MAINE ME VERMONT VT MARYLAND MD. VIRGINIA VA MASSACHUSETTS = MA WASHINGTON WA MICHIGAN MI WEST VIRGINIA wy MINNESOTA MN WISCONSIN wi MISSISSIPPI Ms WYOMING wy MISSOURI MO WASHINGTONDC = DC MONTANA MT Copyright ©2019 United Airines | 415Reservations New Hire UNITED SY Airport Codes Tutorial Cities included in the U.S. Northeast Airport Codes Test Most destinations are served by United Airlines. City Airport Code Albany, NY, US ALB Baltimore, MD, US BWI Bangor, ME, US BGR Boston, MA, US Bos Buffalo, NY, US BUF Burlington, VT, US BIV Harrisburg, PA, US MDT Hartfor IS BDL Manchester, NH, US MHT New York, NY, US LGA New York/Newark, NJ, US EWR Philadelphia, P, IS PHL ittsburgh, PA, US PIT Portland, ME, US PWM Providence, RI, US PVD Rochest US ROC ‘Syracuse, NY, US SYR Reservations New Hire UNITED SY Airport Codes Tutorial Additional Destinations in the U.S. Northeast Region Most of the cities below are served by United Express. City Airport Code Allentown, PA, US ABE Elmira, NY, US ELM Ithaca, NY, US. ITH Nantucket, MA, US ACK State College, PA, US SCE Wilkes Barre/Scranton, PA, US AVPReservations New Hire UNITED SY Airport Codes Tutorial Cities included in the U.S. Southeast Airport Codes Test Most destinations are served by United Airlines. City Airport Code Atlanta, GA, US ATL Birmingham, AL, US BHM Charlotte, NC, US cLT Fort Lauderdale, FL, US FLL Fort Myers, FL, US RSW Greensboro, NC, US GSO Greenville, SC, US GSP Jackson, MS, US JAN Jacksonville, FL, US JAX Knoxville, TN, US TYs Lexington, KY, US LEX Louisville, KY, US SDF Memphis, TN, US MEM Miami, FL, US MIA Mobile, AL, US MOB Myrtle Beach, SC, US MYR Nashville, TN, US BNA Orlando, FL, US mco Raleigh/Durham, NC, US RDU Richmond, VA, US Tampa, FL, US TPA Washington, DC, US DCA Washington Dulles, DC, US IAD West Palm Beach, FL, US PBI Coit nes Aas ZAReservations New Hire UNITED SY Airport Codes Tutorial Additional Destinations in the U.S. Southeast Region Most of the cities below are served by United Express. City Airport Code Asheville, NC, US AVL Augusta, GA, US AGS Charleston, SC, US CHS Charleston, WV, US cRW CHO Chattanooga, TN, US CHA Clarksburg, WV, US CKB Columbia, SC, US CAE Destin/Fort Walton Beach, FL, US vPS Fayetteville, NC, US FAY Gulfport, MS, US GPT Huntsville, AL, US HSV Key West, FL, US EYw Lewisburg, WV, US LWB Norfolk, VA, US ORF Paducah, KY, US PAH Panama City, FL, US ECP Pensacola, FL, US PNS Roanoke, VA, US ROA Sarasota, FL, US sRQ Savannah, GA, US SAV Shenandoah Valley, VA, US SHD St. Petersburg, FL, US PIE Tallahassee, FL, US TLH Wilmington, NC, US LM Note: These additional destinations are not included in the airport codes test administered in Chicago (CHIR) and Houston (NHCRR) Contact Centers. ‘Copyright © 2019 United Arines EaReservations New Hire Airport Codes Tutorial UNITED 3 Additional Destinations in the U.S. North Central Region Most of the cities below are served by United Express. City Airport Code Akron/Canton, OH, US CAK Appleton, WI, US ATW Cape Girardeau, MO, US cel Cedar Rapids, IA, US ID Champaign, IL, US cml Chicago, IL, US MDW Columbia, MO, US cou Devils Lake, ND, US DVL Duluth, MN, US DLH Eau Claire, WI, US EAU Evansville, IN, US EW Flint, MI, US FNT Fort Wayne, IN, US FWA Hancock, Mi, US cMx Hays, KS, US HYS Jamestown, ND, US JMS Kansas City, MO MKC Kearney, NE, US EAR Lansing, MI, US LAN beral, KS, US LBL Lincoln, NE, US LNK Madison, WI, US MSN Minot, ND, US MoT Moline, IL, US ML Muskegon, Ml, US MKG North Platte, NE, US LBF Peoria, IL, US PIA Pontiac, Ml PTK Quinoy, IL, US UIN Cah Ses Aas ZS aReservations New Hire UNITED BY Airport Codes Tutorial Saginaw, Ml, US Salina, KS, US Scottsbluff, NE, US Sioux Falls, SD, US South Bend, IN, US Springfield, IL, US Springfield, MO, US Traverse City, MI, US Wausau, WI, US Williston, ND, US Reservations New Hire UNITED SY Airport Codes Tutorial Cities included in the U.S. North Central Airport Codes Test Most destinations are served by United Airlines. city Bismarck, ND, US Chicago O'Hare, IL, US Cincinnati, OH, US Cleveland, OH, US Columbus, OH, US Dayton, OH, US Des Moines, 1A, US Detroit, MI, US Fargo, ND, US Grand Rapids, Ml, US Green Bay, WI, US. Indianapolis, IN, US Kansas City, MO, US Milwaukee, WI, US. Minneapolis/St. Paul, MN, US Omaha, NE, US Rapid City, SD, US St. Louis, MO, US Wichita, KS, USReservations New Hire UNITED SY Airport Codes Tutorial Cities included in the U.S. South Central and Mountain Airport Codes Test Most destinations are served by United Airlines. City Airport Code Albuquerque, NM, US ABQ Amarillo, TX, US AMA Austin, TX, US AUS Billings, MT, US BIL Boise, ID, US BO! Dallas/Fort Worth, TX, US DFW Denver, CO, US DEN Great Falls, MT, US GIF Houston Intercontinental, TX, US 1AH Las Vegas, NV, US LAS Little Rock, AR, US ut Lubbock, TX, US LBB New Orleans, LA, US msy Oklahoma City, OK, US OKC. Phoenix, AZ, US PHX Reno, NV, US RNO Salt Lake City, UT, US sic San Antonio, TX, US SAT Tucson, AZ, US Tus Tulsa, OK, US TUL Copyright © 2019 United Airines | 33. jReservations New Hire UNITED SY Airport Codes Tutorial Additional Destinations in the U.S. South Central and Mountain Region Most of the cities below are served by United Express. City Airport Code Alexandria, LA, US AEX Aspen, CO, US ASE Baton Rouge, LA, US BTR Bentonville, AR, US XNA Bozeman, MT, US BZN Brownsville, TX, US BRO Casper, WY, US CPR Cody, WY, US cop College Station, TX, US CLL Colorado Springs, CO, US cos Corpus Christi, TX, US CRP Durango, CO, US DRO El Paso, TX, US ELP Gillette, WY, US. Gcc Grand Junction, CO, US GJT Gunnison, CO, US GuC Harlingen, TX, US HRL Helena, MT, US HLN Hobbs, NM, US. HOB Idaho Falls, ID, US IDA Jackson Hole, WY, US JAC Kalispell, MT, US FCA Killeen, TX, US GRK Lafayette, LA, US LFT Lake Charles, LA, US LCH Laramie, WY, US LAR Laredo, TX, US LRD McAllen, TX, US MFE ‘Copyright © 2019 United Ailines (4Reservations New Hire UNITED 3 Airport Codes Tutorial Midland, TX, US MAF Missoula, MT, US Mso Moab, UT, US CNY Monroe, LA, US MLU Montrose, CO, US MTJ Pueblo, CO, US PUB Rock Springs, WY, US RKS Shreveport, LA, US SHV St. George, UT, US SGU ‘Steamboat Springs, CO, US HDN Sun Valley, ID, US SUN Vail, CO, US EGE Vernal, UT, US VEL Cities included in the U.S. Pacific Airport Codes Test Most destinations are served by United Airlines. City Anchorage, AK, US Burbank, CA, US Eugene, OR, US Hilo, HI, US Honolulu, Hl, US. Kahului, HI, US Kona, HI, US Lihue, HI, US Los Angeles, CA, US Oakland, CA, US Ontario, CA, US Orange County, CA, US Palm Springs, CA, US Portland, OR, US Sacramento, CA, US San Diego, CA, US San Francisco, CA, US San Jose, CA, US Seattle, WA, US Spokane, WA, USReservations New Hire Airport Codes Tutorial UNITED 3 Additional Destinations in the U.S. Pacific Region Most of the cities below are served by United Express. City Airport Code Bakersfield, CA, US BFL Eureka, CA, US ACV Fairbanks, AK, US FAI Fresno, CA, US FAT Long Beach, CA, US LGB Mammoth Lakes, CA, US MMH Medford, OR, US MFR Monterey, CA, US MRY North Bend, OR, US OTH Pasco, WA, US PSC Redding, CA, US RDD Redmond, OR, US RDM Riverside, CA, US RIV San Luis Obispo, CA, US SBP Santa Barbara, CA, US SBA Santa Rosa, CA, US STs Seattle, WA, US BFI Reservations New Hire Airport Codes Tutorial UNITED SY Puerto Rico and U.S. Virgin Islands Airports in Puerto Rico and U.S. Virgin Islands City Aguadilla, PR, US San Juan, PR, US St. Thomas, VI, US Copyngnew 2ury uted AES aUInternational Destinations On the following pages, you will find the International airports that United flies to. Each airport location is identified by the three-letter airport code. International locations are divided into regions. On all of the maps, north is at the top of the map. You will need to carefully study each region. The regions are as follows: * Mexico © Note: Mexico is considered domestic for UA call routing team. * Canada * Caribbean * Central America * South America * Europe * Africa, Middle East and India * Asia * Micronesia * South West Pacific IATA Tariff Conference Areas The world is divided into three areas by the IATA (International Association of Travel Agencies) Conference for the purpose of identifying international travel as it relates to pricing and travel regulations. The areas are simply referred to as Area 1, Area 2 and Area 3, also known as Traffic Conferences. The geographical areas (sub-areas) included in each area are: + Area 1 (TC1) The Americas (North, Central and South, and the Caribbean) ‘+ Area 2 (TC2) Europe, Middle East and Africa * Area 3 (TC3) Asia (includes Japan/Korea, Southeast Asia and South Asian Subcontinent) and Southwest Pacific Area 3 Area Area 2 “APAN KOREA ‘AMERICA “ sourHwest PACIFIC. SOUTHAMERICA pnyReservations New Hire UNITED SY Airport Codes Tutorial Country Codes Country Country | IATA Sub-Area IATA | Currency Name Code Area Code Argentina AR ‘South America TCt ARS ‘Aruba AW Caribbean TC1 AWG (Netherland Antilles) Australia AU ‘South West Pacific TC3 AUD Bahamas BS Carbbean Tei__| 88D Belgium BE Europe TC2 EUR (Benelux Economic Union) (European Union) (Schengen Country) Belize BZ Central America Tet BZD Brazil BR ‘South America TC1 BRL Canada cA North America TC1 CAD ‘Cayman KY Caribbean TC1 USD Islands (Territory of U.K. ‘Cayman KY ‘Canbbean TCT KYD Islands* (Teritory of U.K) Chile cL ‘South America TC1 CLP China, excluding Hong Kong | CN ‘South East Asia TC3 CNY SAR and Macao SAR. Chinese Taipei Tw ‘South East Asia TC3 TWO. Colombia co South America Tet | CoP Costa Rica CR Central America Tet__| CRC Cuba cu Caribbean Tet CUP. ‘Czech Republic cz Europe TC2 CzK Dominican D0 Carbbean Tei | DOP Republic Ecuador EC South America Tet [Usd El Salvador sv Central America Tet SVC France FR Europe Tez | EUR (European Union) (Schengen Count French PF ‘South West Pacific TC3 XPF Polynesia (French Overseas Territory) Germany DE Europe TC2 EUR (European Union) (Schengen Count Greece GR Europe TC2 EUR (European Union) Guam GU ‘South East Asia (Territory of the U.S. TC3 USD Guatemala ct Central America Ter__| GTO Honduras ‘HN Central America Tet HNL ‘Copyright © 2019 United Airines 46Reservations New Hire UNITED SY Airport Codes Tutorial Hong Kong HK South East Asia (China) Tc3_ | HKD (China) Iceland is Europe Tc2— | 1sK European Commun india N South Asian Subcontinent 7c3__| INR ireland iE Europe Tez | EUR European Union Israel i Middle East 7c2_ [is italy T Europe Tc? | EUR (European Union) Jamaica aM Caribbean Tci__| IMD Japan P ‘Japan Korea Tc3__| JPY Korea— South KR Japan Korea Tc3 | KRW Republic of Marshall MH South East Asia 7c3 | Uso Islands (Teritory of the U.S.) Mexico Mx North America TCi__| MXN iicronesia, Federated Stales | FM South East Asia Tes USD of Netherlands NL Europe 7c2 | EUR (European Union) (Schengen Country) New Zealand NZ South West Pacific Te3__| NZD Nicaragua NI Central America Tci__| NiO Panama PA South America Tci__| PAB Peru [PE | South America PEN Philippines PH South East Asia Tes | PHP (ASEAN Count Portugal Induding Azores, | PT Europe Tc? EUR Madeira (Iberian Peninsula) (European Union) (Schengen Country) Puerto Rico PR United States | Tei | USD (US. Possession) St Kilts Nevis KN Caribbean Tei__| xD St Lucia ic Caribbean Tci__| XCD St. Maarten Sx Caribbean Tci___| ANG Singapore SG South East Asia Tc3__| SGD South Affica ZA ‘Aca (South Afica) 7C2__| ZAR Spain, Including Canary ES Europe Tc2_ [EUR Islands (Iberian Peninsula) (European Union) (Schengen Count Sweden SE Europe 7c2__| Sek ‘Switzerland cH Europe Tc2__| CHF Trinidad and) TT Caribbean Tei | TID Tobago Copyright © 2019 United Airines 47Reservations New Hire UNITED SY Airport Codes Tutorial United GB Europe (European Uni Tc2 | GBP kingdom USA us North America Te1__[ Uso EZR Encode and Decode If you do not know the location of a country, you can encode/decode the country code to determine the area and geographical location of the country. EZR > Tools > Encode/Decode et estons Fer af one a Pal a ee hid Coane zi Be sl commer er | | al Sp Sed Niner Gree =| a) ES Canyon Grpwsialane3—_WAT-“HOSUPLREF NFO" Copyright ©2019 United Airines | 4BMexico Destinations served by United Airlines and United Express. City ‘AirportiCity ‘Airport Name Code ‘Acapulco ACA __| Alvarez Intl ‘Aguascalientes ‘AGU__| Aguascalientes Airport ‘Cabo San Lucas SJD___[ Los Cabos Int! ‘Cancun. CUN | Cancun Intl Chihuahua. CUU__| General Fierro Villalobos Ciudad del Carmen CME | Ciudad del Carmen Intl Cozumel CZM [Cozumel int! ‘Guadalajara GDL__| Miguel Hidalgo Inti Huatulco HUX [Huatulco int! Ixtapa Zihuatanejo ZIH___| Ixtapa/Zihuatanejo Intl Leon / Guanajuato BJX___| Del Bajio Intl Manzanillo ZLO__| Playa de Oro Intl Mazatlan MZT___| Refael Buelna Intl Merida ‘MID | Mérida-Rejon Mexico Cit MEX _ | Benito Juarez Intl Monterre MTY | Gen. Mariano Escobedo Intl Morelia MLM | Morelia Municipal ‘Oaxaca ‘OAX | Xoxocoian Int! Puebla PBC__| Hermanos Serdan intl Puerto Vallarta PVR | Gustavo Diaz Ordaz Intl Queretaro QRO | Queretaro Intl San Luis Potosi SLP___| Ponciano Arriaga Intl Tampico TAM | Gen. F Javier Mina Intl Veracruz VER | General Heriberto Jara Intl Villahermosa VSA__ | Carlos Rovirosa Pérez int! Canada Destinations served by United Airlines and United Express. City, State AirportiCity Airport Name Code Calgary, Alberta YYC_| Calgary Int Edmonton, Alberta YEG/YEA | Edmonton Inti Halifax, Nova Scotia YHZ__| Halifax Stanfield intl Montreal, Quebec YUL/YMQ | Pierre Elliott Trudeau Ottawa, Ontario YOW | Macdonald-Cartier intl Quebec City, Quebec YQB | Jean Lesage Int! Toronto, Ontario YYZ/YTO_| Lester B. Pearson Intl Vancouver, British Columbia YVR__| Vancouver Intl Victoria, British Columbia YYJ__ | Victoria int! Winnipeg, Manitoba YWG [Winnipeg Inti Canada Map — HemispheresSouth America Destinations served by United Airlines. City, Country AirportiCity Airport Name Code Bogota, Colombia BOG El Dorado Intl Buenos Aires, Argentina EZE/BUE _| Ezeiza Intl Lima, Peru LIM Jorge Chavez Intl Quito, Ecuador ulO Mariscal Sucre Int! Rio de Janeiro, Brazil GIG/RIO_| Galeao Antonio Carlos Jobim Santiago, Chile SCL Arturo Merino Benitez Sao Paulo, Brazil GRU/SAO | Guarulhos Int! Reservations New Hire UNITED SY Airport Codes Tutorial Caribbean Destinations served by United Airlines. City, Country Airporticity Airport Name Code Aguadilla, Puerto Rico, US. BQN. Rafael Hemandez Antigua, West Indies ANU V.C. Bird Intl Aruba, Aruba. AUA Queen Beatrix Intl Bermuda, Bahamas BDA L.F. Wade Intl Bonaire, Netherland Antilles BON Flamingo Intl Georgetown, BS GGT Georgetown Int Grand Cayman Island, Cayman Islands GCM Owen Roberts Intl Havana, Cuba HAV Jose Marti International Montego Bay, Jamaica MBU ‘Sangster Int! Nassau, Bahamas NAS Lynden Pindling Intl Port of Spain, Trinidad POS Piarco Intl Providenciales, Turks and Caicos PLS Islands Providenciales Intl Puerto Plata, Dominican Republic POP ‘Gregorio Luperén Intl Punta Cana, Dominican Republic. PUJ Punta Cana Intl San Juan, Puerto Rico, US SJU Luis Munoz Marin Intl Santiago, Dominican Republic STI ‘Santiago Santo Domingo, Dominican Republic SDQ Las Americas Intl St. Maarten, Netherlands SXM_ Princess Juliana Intl St Thomas, U.S. Virgin Islands, US STT Cyril E King St.Lucia, Saint Lucia UVF Hewanorra IntlCentral America Destinations served by United Airlines. City, Country ‘Airporticity ‘Airport Name Code Belize City, Belize BZE__| Philip S. W. Goldson Intl Guatemala City, Guatemala GUA | La Aurora Int! Liberia, Costa Rica LR | Daniel Oduber Managua, Nicaragua MGA | Augusto C. Sandino Intl Panama City, Panama PTY | Tocumen International Roatan, Honduras RTB___| Juan Manuel Galvez Intl San Jose, Costa Rica $JO__| Juan Santamaria Intl San Pedro Sula, Honduras ‘SAP___| Ramén Villeda Morales Int! San Salvador, El Salvador SAL | Comalapa Intl Tegucigalpa, Honduras TGU__| Toncontin int! Europe Destinations served by United Airlines. City, Country AirportiCity ‘Airport Name Code ‘Amsterdam, Netherlands AMS __| Amsterdam Airport Schiphol Athens, Greece ATH _| Athinai Barcelona, Spain BCN | El Prat Berlin, Germany TXUBER_| Tegel Brussels, Belgium BRU__| Brussels National Dublin, Ireland DUB | Dublin Intl Edinburgh, United Kingdom EDI | Edinburgh Turnhouse Frankfurt, German) FRA__| Rhein-Main Geneva, Switzerland GVA__| Geneva Intl Glasgow, United Kingdom GLA__| Glasgow Airport Lisbon, Portugal LIS [Portela London, United Kingdom LHR/LON | London Heathrow Intl Madrid, Spain MAD __| Madrid-Barajas Manchester, United Kingdom MAN | Manchester Airport Milan, Italy MXP/MIL__| Malpensa Munich, Germany MUC | Franz Josef Strauss Naples, Italy NAP Naples Paris, France CDGIPAR | Charles de Gaulle Porto, Portugal OPO Dr Francisco Sa Carneiro Prague, Czech Republic PRG Ruzyne_ Reykjavik, Iceland KEF | Keflavik International Rome, Ital FCO/ROM | Fiumicino / Leonardo Da Vinci ‘Shannon, Ireland SNN__| Shannon intl ‘Stockholm, Sweden ‘ARNISTO | Arlanda Venice, Ital VCE __| Venice - Marco Polo Zurich, Switzerland ZRH | Zurich IntlAfrica, Middle East and India Destinations served by United Airlines. ) a s Cape Town, South Africa Cape Town Intl Middle East Tel Aviv, Israel TLV Ben Gurion Int! India Delhi, India DEL __| Indira Ghandi Intl Mumbai, India BOM __| Chhatrapati Shivaji Intl Asia Destinations served by United Airlines. Beijing, China BJS/PEK | Beijing Capital Intl ‘Chengdu, China. CTU | Shuangliu Intl Fukuoka, Japan FUK | Fukuoka Hong Kong, China. HKG __| Hong Kong Intl Manila, Philippines MNL__| Ninoy Aquino Intl Nagoya, Japan NGO | Chubu Centrair Intl ‘Osaka, Japan KIXIOSA_| Kansai Intl Seoul, South Korea ICN/SEL_| Incheon Intl Shanghai, China PVG/SHA | Shanghai Pudong Intl Singapore, Singapore. SIN | Changi Intl Taipei, Taiwan TPE | Tao-Yuan Tokyo Narita, Japan NRT/TYO_| Narita Intl Tokyo Haneda, Japan HND/TYO | Haneda Asia Map — HemispheresMicronesia Destinations served by United Airlines. City, Country ‘AirportiCity ‘Airport Name. Code Chuuk (Truk), Caroline Islands TKK Chuuk Intl Guam GUM A.B. Wonpat Intl Koror, Palau ROR Roman Tmetuchl Int! Kosrae, Caroline Islands KSA Kosrae Intl Kwajalein, Marshall Islands KWA Bucholz Army Airfield Majuro, Marshall Islands MAJ Amata Kabua Int! Pohnpei, Caroline Islands PNI Pohnpei Intl Saipan, Northern Mariana Isles ‘SPN Saipan Intl Yap, Caroline Islands YAP_ Yap Reservations New Hire UNITED SY Airport Codes Tutorial South West Pacific Destinations served by United Airlines. City, Country AirportiCity Airport Name Code ‘Auckland, New Zealand ‘AKL | Auckland Airport Melboume, Australia MEL | Melbourne Airport Papeete, French Polynesia PPT __ | Fa'a’a International Airport Sydney, Australia SYD | Kingsford-Smith South West Pacific Map — Hemispheres