QUESTION 1

Communication is essential in Healthcare.

a. Define communication. (2 marks)

b. State TWO (2) differences between verbal and non-verbal (2 marks)

communication.

c. Give 3 example of dyadic communication (6 marks)

QUESTION 2

a. State FIVE characteristic of effective communication (5 marks)

b. Define barrier in communication (2 marks)

c. Explain about the effect of barrier of interpersonal communication (3 marks)

QUESTION 3

Please answer the following:

a. Define ethnic (2 marks)

b. List out FIVE element of message in interpersonal interaction (5 marks)

across cultural
c. What is intercultural interaction? (3 marks)

QUESTION 4

Please answer the following:

a. Define verbal communication (2 marks)

b. List out the characteristic of effective verbal communication (4 marks)

c. State form of non-verbal communication (4 marks)