CURRICULUM VITAE INI CO WO 4 Fullname Hoang Thi Man Date of birth : Oct 14" 1982 | PANTO AIG BELT EO OY & From 10/2020- 05/2021: Head of HR & Admin at Map Pacific Singapore Co., Lid From 03/2017 - 08/2020: HR & Admin Manager at Sunlight Electrical (VN) Co., Ltd & From 12/2015-02/2017 —: HR & General Affairs Manager at Red Bull (VN) Co., Lid & From 12/2012-11/2015 HR & Admin Manager at Fashion Garments 2 Co., Ltd e& From 04/2007 - 11/2011 _: Assistant cum Interpreter to Chief HR Officer at Tan Hiep Phat Group & From 07/2003 - 02/2007 _: Tourist guide at Saigon Tourist Co., Ltd and others as freelancer See SOI Bey Language: Fluent in listening, speaking, reading & writing English, translation and interpretation Computer skills: good at Ms. Word, Excel, Power Point, Outlook Express, Internet explorer. Good at leadership skill, training skill, team building, independence, ownership & commitment Public speaking, presentation skill, solving problem, effectively communication skill Good at employee relation Good knowledge at KPIs, ISO 9001:2015, GMP & HACCP, 5S, ete. Outstanding aptitude: Work as professional MC. BREE REE EDUCATIONAL HISTORY 2004 - 2008: Studied at the HCMC University of Social Science & Humanity (BA of English linguistic & literature) 2001 - 2003: Studied at HCMC School of Hotel and Tourism (Major of Tour guide). 2012 - 2013: Studied the Assistant to GD certificate at University of Economic (8 months) Studied the short-time training course related to soft skills (e.g. Train the Trainer, Leadership Skill, ‘Time Management, Logical Thinking, Solving problem, etc.) Getting certificate of ISO Internal Auditor issued 2016 + eR CHARACTERISTIC Self confident, strong, honest, integrity, hard-working, enthusiastic, loyal. POR a ETE! Singing, listening to music, sports, work as MC, ete.EXPERIENCES 4 Head of HR & Admin ‘Map Pacific Singapore Co., Ltd Add: 101/6 Street 3, Long Binh Industrial Zone (Amata), Long Binh Ward, Bien Hoa City, Dong Nai province From: 10/2020 - 05/2021 Company business: Manufacturer of agrochemical that used in agriculture, such as a pesticide or a fertilizer. Directly report: CEO (Singapore) Managing all operations and projects of HR & Admin Dept. and others ‘> HR functions: Managing all operations of HR related C&B, KPI evaluation, KPI procedure, KPT bonus, recruitment, interviewing, L&D, annual leave, business policy, labor contract, diseipline and reward, ete + HR Strategy and plaming: Building up the Objective of HR & Admin Depts. for a new year to make sure it adapts and aligns with company’s business objective and planning for a new year. > Project leader: Leading and managing plenty of company’s projects such as: Core values project, Can Tho University project, Solution only project, Account management project, Canteen renovation, MPS new traditional song, sales team re-structute. Admin functions; Managing all activities regarding internal events such as monthly birthday, women international day March 8", Vietnam women day, Christmas day. YEP, Sport day, Football matches, ete. Managing cleaner team, securities team, driver pick up and driver outsource whom serve of BOD, shuttle bus, Taxi card, canteen service supplier, meal service. Arranging offer gifts for partners, staff and authorities in Tet holiday, moon cakes for staff and authorities, ete. and others. + Worked as HRBP to ail Dept.: related to Dept.’s objective, sales target, sales policies, promotion, tansferring, discipline or reward, re-structure of Sales Dept. JD and KPI of Sales team and Marketing’s Dept. etc. & HR & Admin Manager Sunlight Electrical (Vietnam) Co., Ltd ee From: 3/2017 — 08/2020, ‘Company business: Manufacturer of Electrical switchboard and Control Panel (Singapore) Directly report: General Director (Singapore) Leading all operations of HR, Administrative and IT function + HIR functions: Managing recruitment, training & development, promotion, performance management (KPIs), discipline, HRM software, C&B, salary calculation, PIT, Social Insurance, employee relation, job description, salary range, job grade, regulation, policies, company licenses, etc.+ Administrative functions: Managing infrastructure, facility, evems, team building, family day, environment, year-end party, health & safety, car pick up, taxi card, firefighting, Visa, work permit, driver, cleaner etc. © IT functions: Managing server, LAN, Wi-Fi system, internet system, computer, laptop, etc. «Issuing the company’s regulations, policy to ensure all staff do follow and compliance * Working with HODs to build up yearly headcount for whole company to meet company’s business strategy. «Managing the recruitment activities (screening CV, interviewing the candidates for Supervisor level up) to meet human resource’s needs of the company. + Evaluating and managing the performance appraisal system of the company. © Managing the training operations such as: intemal training, abroad/oversea training, in-house training, etc. to enhance staff's performance. Attending the management meeting monthly, quarterly QMS meeting © Building up the Career Development Program for staff (successor planning) to maintain staff's development. + Building up the employee data system to ensure the necessary information exported fast and accuracy. Managing to ensure the staff follow the ISO 9001:2015 * Attends to and produces general announcement, memos, presentations, reports and correspondences of a highly confidential nature. «Applying the enterprise registered license and business registered license for the company (prepare document, charter, etc.) Working as board of organizer for company’s events such as: team building, family day, year- end party, ete © Building up and evaluating the KPIs yearly for HR & Admin Dept. © Building up and evaluating the KPIs yearly for each subordinate. «Drafting and issuing the procedures, regulation for the company such as: recruitment procedure, training procedure, performance appraisal, ete. «Issuing the company’s regulations, employee handbook, ete. «Issuing the training policy, employee reward, ete © Managing administrative activities such as: car pick up, drive, cleaner, security, office ‘maintenance, taxi expenses, ete. Managing IT Dept. such as: server, LAN, Wi-Fi system, intemet system, computer, laptop, to ensure they works smoothly. 4 HR& GA Manager Red Bull (Vietnam) Co., Ltd ee From: 12/2015 — 2/2017, Company business: FMCG manufacturing (Thailan) Directly report: Deputy General Director (Thailan) General in charge of all operations related to HR & Admin Department (recruitment, training, KPIs, events, newsletter, general affair, facilities, IT, etc.) to assure that they run smoothly and effectively General in-charge: © Building up the yearly KPI for HR&GA Department © Building up the yearly KPI for each Stalls of HR&GA Department * Doing evaluation of KPI's result for Staff (one by one) ‘© Making the presentation of monthly KPI’s result and report to BOD in BOD Monthly meetingBuilding procedures/work instruction (WI), regulation for Company. Revising, building and issuing the Company's regulation, policies that shall be applied for whole Company * Managing to ensure subordinates follow the ISO 9001:2015, ISO 22000, GMP, HACCP. ete. Attends to and produces general announcement, memos, presentations, reports and correspondences of a highly confidential nature. Making announcements of promotion, transferring, newcomer, ete. Leading team to make sure all kinds of report to Government submitted on time ‘Managing recruitment team to make sure the vacancies recruited by lead time Taking responsibility for recruitment situation to assure the right person given into right job Managing subordinates to make sure they follow the company recruitment procedure (screen the resume, calling, book the schedule for interview, reference check, face book check, Linked check, make offer letter, data input, ete.) Managing to make sure the payroll calculated and paid on time and enough ‘Managing to make sure the maintenance, repairing of car, air-conditioner, light, etc. implemented as plan approved. Managing to make sure the IT’s service run smoothly and meet satisfy of users. Working as Organizer all events of Company such as: Sport day, Year-end party, charities team building, ete ‘* Managing all payments for outsourcing suppliers (photocopy. gardener, car, security, courier, ete.) are paid timely. Managing ail operations retated 10 training Making the TNA with Dept. Heads to get the training’s requirement yearly Building up the Master Training Plan for Company and submit to BOD for approval Leading team to run the approved Master Training Plan effectively Organizing the In-house training courses (Leadership skill, logical thinking, communication ski coaching skill, ete.) © Doing implementation of all training courses by law (firefighting, labor sanitation safety, food safety and hygiene, ete.) ‘© Working with training suppliers for pre-training and post training evaluation to get the best success result. Managing general affair field’s operations * Managing ear arrangement to assure they arranged properly; © Making sure driver team have a good attitude (good communication, nice, on time and smile, customer service oriented, etc.) Making sure the cars always kept clean and maintain quarterly. Monitoring and supervising the preparation related to newcomer (seat, stationeries, name card motorbike card, employee card, uniform, ete...) Supervising the canteen services to make sure the menu followed by approval Managing to make sure the office always kept clean and followed 58. Managing the security team to ensure they work and watch by Company’s regulation. Leading team to make sure they follow the regulation of Government on labor, labor sanitation, environment, health, radiation, etc. ‘© Managing and supervising the compliance of factory’s cleaning, gardening, security, canteen, fire prevention & fighting, uniform, rental car, environment, ete. as regulated. * Managing and controlling office purchasing and liaising with suppliers (stationery, ink cartridge, drinking water...). ‘© Dealing with local and relevant government authorities related to company’s legal affairs.& HR & Admin Manager Fashion Garments Co., Ltd (FGL) Add: No 1 Street 1, Bien Hoa 1 Industrial Zone, Bien Hoa City, Dong Nai Province From: 1/2012 — 11/2015 Company business: Garment Industry (Srilanka), Hirdaramani Group of Srilanka and member of LT Garment Company of America Directly report to HR Director (Vietnamese) % General in charge of all operations retated to HR & Admin Department (recruitment, training, HR software system, Job title, Performance Management, Events, CSR, Newsletter, Admin, etc.) 10 assure that they run smoothly and effectively. Managing HR’s operations generally Ensuring that company policies and procedures are implemented in areas of human resource Supervising interviewing process for job applicants, evaluate skills and make corresponding recommendations to hiring managers. Coordinating with HR partners to ensure the HR practice executed timely. Establishing and maintaining effective communication, coordination, and working relations with employees and management. © Demonstrating strong communication, interpersonal and negotiation skills in order to establish trust with colleagues, staff and managers Settling the discipline with an appropriate manner Creating a friendly and developmental working environment for company Planning and implementing monthly/quarterly/annual personnel recruitment and training based on the development needs of the company Establishing and maintaining regulations, human resources policies, and working procedures for the company; supervising the execution of such regulations and procedures * Building up the policy of employee's contribution and engagement numeration to talent acquisition. % Quarterly Performance appraisal ‘© Issuing announcement about the periodic performance appraisal (quarterly) with deadline of submitting. ‘© Following up and advising to assure all employees use the correct form with correct formula, also submitting on time fully Consolidating by Dept. and tittle that take easy for finding Consolidating by score/result into the Excel file > Newsletters: Personally writing and editing the content and image and format of the quarterly Newsletter for the company such as studying the topic, drafting the agenda, writing the contents, taking the photograph, translation, make edition, ete. After that, working with supplier in designing till it is issued and delivered to employee’s hand CSR and Evens ‘© CSR: Organizing the CSR programs for company. Here are some places where I had organized and donated: Organizing the charity trips to Thien Binh Orphanage, Be Tho Disable School, Invalid Orphan Maintenance Center, Linh Xuan Child Sponsor Center, Blood donation, Book donation for Xuan Tay Primary School’s library, Sponsors for less fortunate student who have good performance at schools (universities, colleges, etc.) © Events: Organizing all activities related to event for FGL such as Excellent Student Award Ceremony. Employee’s Contribution and Engagement Recognition Ceremony, Monthly birthdayparty, Fashion Performance Contest, Company’s outing trip, Women international day (Mar 8th). ‘ietnamese Women day (Oct 20th), Company's team building trips, Year-end party. % Admin’s tasks © Monitoring and supervising daily operations of outsourcing services (security, catering, cleaning, etc.). Maintain and improve the services quality continuously, Settling the issues occurred with suitable manner (gate pass, gate paper, discipline, etc.) Managing Canteen services (contract, menu, invoice, food sample, ete.) Managing tea, sugar & coffee (quantity, category, order request, etc.) Providing support or deliver training utilizing office's equipment and facilities, food, water, ete. for training. Other services like water, electric, door, building, firefighting. © Other tasks assigned by HR Director & Assistant cum Interpreter to Chief HR Officer Tan Hiep Phat Group (Fmcg) From 4/2007 - 11/2011 ‘Company business: FMCG (with famous brands such as: No 1 Energy drink, Zero degree lemon Tea, Herbal tea Dr. Thanh, ete.) Directly report to: Chief HR Officer (Malaysia) © Translating all procedures, regulations related to HR’s operations (e.g. promotion & demotion, recruitment, transferring, etc.) from English into Vietnamese and vice versa Translating all company’s regulations, codes, policies for HR Division Interviewing who promoted from Supervisor position level up with CHRO Director. Interpreting in the meetings, conferences...for CHRO Supporting HR Division in counting and issuing salary by cash for worker montily Supporting Recruitment Dept. in searching and sereening the CV for office positions, for Trainee Management Program Interviewing and implement English test for candidates of “Trainee Management Program” Joining in evaluating the performance of Trainee in Trainee Management Program Managing all contracts with Headhunters by softeopy and hardcopy. Working as Auditor to audit compliance of Departments followed company’s regulations, stipulations for HR Division (Ex: Organization Chart, Job Descriptions of each position, Dept’s functions and duties...) Following up and consolidating all reports to CHRO Welcoming and taking care new employee for the first day of receiving work Receiving & checking documents, of Departments before submitting to CHRO for approval and signature, Welcoming and looking after guest’ visitor on behalf of CHRO Attends to and produces general announcement, memos, presentations, reports and correspondences of a highly confidential nature. © Working as a key member in Personnel Idea Survey Project for whole company (translation of form, consolidation and make analysis of idea, ete.) On behalf of CHRO to join in the meeting of other Depts. when assigned Building the budget for HR Division Working as broadcaster for THP Bulletin that broadcasted on TVs of THP weekly Working as MC for THP Group's traditional festival yearly Others4+ Tour guide, Sales & Marketing Executive. Tour Operator (Tourism Industry) Saigon Tourist Company and Freelancer to other Companies From: 7/2003 ~ 2/2007 Freelancer ‘* Working as Tour guide in travelling tours in Viet Nam such as: Hue, Nha Trang, Da Lat, Phan Thiet, Vung Tau, Mekong Delta, Phu Quoc... (Domestic Customer) Selling tour, seeking customer and marketing Designing tours to adapt demand of customers Booking room, book car, order meal and in charge other services such as stage, music show, game show, camping-fire, party, etc. Organizing the activities and work as the leader of game show, MC, singer.. Arranging schedule for Tour guides ‘Negotiating the price to customers, itinerary, visiting places, eating, drinking. Working as Tour Operator to manage the operations of company Drafting the contract