Overview

Editions and Licensing

Print Manager Plus® 9.0 can be installed as a Basic, Standard or Premium
edition, which is licensed per printer audited. The product install changes
nothing in the Windows infrastructure and relies only upon the standard
Windows print subsystem. Larger enterprises running Windows Cluster,
Core Services, Terminal Services or CITRIX based networks are also fully
supported.
Scalability and System Requirements
Print Manager Plus® 9.0 can be easily engineered, installed and
administered for any size workgroup, network, or enterprise.
Primary and Satellite Installations

 Operating Systems Supported: Windows Server 2012 R2, 2016, 2019,

2022 and Clustered Server. Windows Workstation 8/10/11.

 Print Manager has officially ended support for Windows Server 2003, 2008
for all future versions beyond 9.0.42.x This will be the last version where
installation and features will be supported.

Print Server Based Networks Supported

 Supports Printing via Windows Print Server from: Windows, Mac, Linux,
Unix, and all other systems.

Direct IP Based Networks Supported

 Supports Direct IP printing via tracking agent for Windows Server 2012
R2, 2016, 2019, 2022 and Clustered Server. Windows Workstation
8/10/11.

Includes Microsoft SQL Express

 Installation will by default install and configure SQL Express Database

which supports up to 10,000 Print jobs per day on a single, or multiple
server and workstation setup.
 SQL Server Supported

 Supports Enterprise installations of database to existing network Microsoft

SQL Server 2008, 2012, 2014, 2016, 2017, 2019. Standard, Enterprise or
Datacenter Editions recommended when printing more than 10,000 Jobs
per day.

Network Authentication Supported

 Print jobs routed through a Windows Print Server and Workstation will be
audited no matter the originating operating system. Once the print job has
spooled through the print driver, auditing of network sources is completed
integrating with:Active Directory, Ldap

 - Workgroup Setup using Local Username and Password

 - Custom Usernames and Groups

Mobile Printing Supported (Premium Edition)

 Through the web portal, users can log in from inside or outside of the
intranet. Once they log in using their credentials, they are walked through
a simple wizard that allows them to upload or select an existing
document, choose a printer and print options, and then submit the print
job for printing via any browser, iPad App, Windows Driver and
Chromebook using Gdoc authentication.

Usability and Installation

The product usability is simple with an easy installation and setup, and
complete integration with Windows. Installation can be completed easily
on any sized network.
Installation Options

The installation options for the product are many, from a full install or
Advanced Options that cover individual installations of the Administrator,
Print Client and Tracking Service.
 Web Portal

The Web Portal, which includes, Web Printing, Balances, Release Station,
Payments, History, Reporting and Scheduling is translated in 20 languages
for use by most of the world, including English and French

auditing
Printer Data Audited
parses separate print languages written by manufacturers for their
hardware. This enables the software to track the data needed for a
complete audit of all printing traffic for any printer type.
Printers Audited include:

 Dot Matrix Printers (All Manufacturers)

 InkJet Printers (All Manufacturers)

 Laser Printers (All Manufacturers)

 Large Format Printers (All Manufacturers)

 Plotters (All Manufactures)

 Multifunctional Printers (All Manufacturers)

 Label Printers (All Manufacturers)

Print Job Metrics Audited Include:

 Number of: Total Pages, Black and White Pages, Color Pages, Copies

 Page Size

 Duplex

 Document Title

 Printing Bandwidth

 Date and Time

 Large Format Printer by : Area, Job Length

 RAW/Plain Text

 Metric System
 Printer Name, IP Address, language, Port, Manufacture, Driver / Model,
Location, Groups

Network Data Audited

Print jobs routed through a Windows Print Server and Workstation will be
audited no matter the originating operating system. Once the print job has
spooled through the print driver, auditing of network sources is
completed.

Network Data Collected includes:

 Active Directory Supported

 Ldap Supported

 Custom Active Directory LDAP Fields

 User Name

 Full Name

 Domain

 User Object-Guid

 Workgroup and Local Users

 Custom Users

 User Group

 Custom User Group

 Department

 Organizational Unit

 Server Name

 Workstation Name

 Workstation IP Address

 Email Address
 Printing Costs Audited

Print job data is translated into specific datasets that can be used for full
featured auditing and cost analysis.

Assign Printing Costs to include:

 Set Cost per Color vs. B/W Page

 Set Cost by Page Size

 Set Cost by Squared Unit

 Set Cost by Total Length

 Set by Cost Profile

 Assign Cost Profile by Model or Manufacturer

 Specify Custom Balance by Printer or Cost Profile

 Exclude Printer from Balance Checks and Deduction

 Discount Cost for Duplex printing

 Discount Cost for N-Up printing

 Discount Cost for Draft Mode. (Currently supports Hewlett Packard

Economode.)

 All Currencies Supported

 Worldwide Paper Size Standards Supported

 Create Custom Paper Sizes

 Auto Learning of new Page Sizes

Administration
Reporting

The Web-based reports enable easy and precise budget planning and flow
data. They have been localized in 20 languages, including: Chinese
 (simplified), Chinese (traditional), Czech, Dutch, English, Finish, French,
German, Hungarian, Indonesian, Italian, Japanese, Korean, Polish,
Portuguese (BR), Russian, Slovak, Spanish, Swedish, Turkish.

Reports, Charts, and Dashboards Features include:

 Web Based Reports and Dashboard

 Select Date and Time Range

 Export Reports and Charts in PDF, CSV, XLS and many other formats

 Print Reports and Charts

 * Schedule Reports daily, weekly and monthly

 * Report Delivery via email, or file share

 Drill Downs

 Sort, View and Filter Options

 Search Options

 Quick Reports on User, Group, OU, Printer, Client and Server from
Administrator

 Report Filters and Options saved for quick Rerun

 User Reports

 Department Reports

 Organizational Unit Reports

 ** Billing Reports and Statement

 Workstation Reports

 Server Reports

 Printer Reports

 Printer Group Reports

 Bandwidth Reports

 * Savings Reports
 Environmental Impact Reports

 Administrative Reports

 My Reports - End User Individual Reporting

 * These features are included in the Standard and Premium Editions only.

 ** These features are included in the Premium Edition only.

Customized Print History and Export:

 Build your own custom Detailed or Summary Report

 Export to CSV or XLS

 Customize Columns and Sorting

 Customize Grouping

 Reports by Custom LDAP Fields

Administrative rights
Administrative Rights
Print Manager Plus® has been fully integrated with Active Directory. The
product can be set up to have multiple views of the interface. The
system’s admin rights allow for a master administrator to assign rights to
lower lever managers.
Administrative Right Features include:

 Assign Admin rights by existing Active Directory user

 Assign Admin rights by Custom User

 Restrict management and reporting of Users by Domain, Groups and

Organizational Unit

 Restrict management and reporting of Printers by Print Server and Printer

 Allow Admins and Managers to View or manipulate Certain Functions

 Allow Admins and Managers only to run reports on their Assignments

 Allow Report Scheduling per Admin

 Allow Administration of Clients and Project Settings, Accounts and History

 Allow Retract and re-credit of Balance

Administrator interface
Administrator Interface
The Print Manager Plus® interface is divided into tabs depending on how
the software is integrated.
Interface Features include:

 Intuitive and User friendly Interface

 Run Administrator Interface your from Desktop

 View Users, User Groups, OUs, and Devices

 Change Views and Sort functions on each screen

 Sizable Columns for easy Viewing

 Rearrange and turn columns on and off

 Items Grouped by Category

 Search and Filter Functions

 View Live Lists of Active Directory Users, Groups and Ous

 View Live Lists of Print Queues and Devices

 Live Services Tab for Device Inventory, Licensing and Updates

 Update Server and Workstation Print Manager Services remotely from

Interface

 Stop, Start and Restart Print Manager Services remotely from Interface

 Reboot Servers and Workstations remotely after update if needed.

 Health Status Checks on Services and Devices

 Auto notification via pop-ups and email of Health Status Checks on

Services and Devices

Printing security and privacy

Printing Security and Privacy
 Printing Security and Privacy includes:

 Authenticate by Workgroup

 Authenticate by Active Directory

 Authenticate by Ldap

 Authenticate by custom Print Manager Plus® Users

 Delete, Pause, Hold or Confirm Print Job if User not recognized

 Hold Print Job for User Verification via Client Pop-Up Message

 Delete, Hold, or Allow Print Jobs if No Verification is completed

 Allow End Users or only Administrators and Manager to Release Print Jobs

 Mask Document Title on the interface and in all reports.

Events and delivery notifications

Events and Delivery Notifications
Print Manager Plus® can deliver notifications through a desktop-based
print client (Windows 8/10/11 and Mac OSX supported) tray icon, pop-up
message, email, and/or via log-in to the web portal (any browser
supported).
User Notification Features include:

 Desktop Print Client providing Quota and Print Job Information for
Windows 8/10/11 and Mac OSX.

 Web Based Quota and job information via Web Portal. Supports any
browser.

 Send Payment Receipts via Email

 Low Quota Notification via Print Client Pop-Up Message and/or Email

 Quota Exceeded Notification via Print Client Pop-Up Message and/or Email

 Restriction Met Notification via Print Client Pop-Up Message and/or Email

 Rule Met Notification via Print Client Pop-Up Message and/or Email
 Administrator Events and Notification Features include:

 Rule Met Notification via Email and save spool file automatically.

 Printer Error Notification via Email and Pop-Up to Administrator (Offline,

Error Printing, Paper Jam, Paper Out, Paper Problem, Low Toner, Toner
Out, Out of Memory, Printer Door Open, Printer Not Available)

 Print Manager Plus® Service Error Notification via Email to Administrator

 Automatic Emails and Pop-Up on Health Status Checks on Services and
Devices

 Schedule Reports, Charts and Statements Delivery via Email

 Schedule Reports, Charts and Statements Delivery to a shared directory

Control and savings

Printing quotas and budgets
Printing Quotas and Budgets

Organizations can set hard quotas on a single user or multiple users via
user groups and organizational units, as well as advanced secondary cash
quotas when charging for printing. Budgets can be set on user groups,
and organizational units, essentially setting a soft quota.

Quota and Budget Features include:

 Set User Quota by Currency Balance

 Set User Quota by Secondary Cash Balance

 Set User Quota by simple Page Count

 Set User Quota by simple Page Count with separate B/W and Color Quotas

 Create Custom Quotas

 Set Quota used per Printer or Cost Profile

 Exclude certain printers or cost profiles from quota checks

 Supports Negative Balance (Soft Quota)

 Set a Printing Budget Balance on User Group or Organizational Unit

 Pause, Delete, Hold, Allow or Confirm Print Jobs when quota is insufficient

 Notification of a low balance

 Notification via Print Client Pop-Up Message and/or Email

Group and OU Balance Settings

 Set a balance priority by Group by Lowest Priority.

 Set a balance priority by Group by Highest Starting Balance.

 Set a balance priority by Group by Lowest Starting Balance.

 Set a balance by Users Primary Group membership in Active Directory.

 Automatically refresh Group and OU memberships.

Printing restrictions and rules

Printing Restrictions and Rules

Organizations can set printing restrictions or rules by printer or per users

directly or user groups, and organizational units. Printing rules can be
created and saved, allowing multiple restrictions to be set and placed in a
selected order.

Printing Restrictions and Rules include:

 Restrict Users, Groups, OUs and Printers

 Create Customized Restriction Based Rules

 Restrict Number of Pages per job

 Restrict Number of Copies per job

 Restrict Duplicate Printing

 Restrict Page Size

 Restrict Print Job Size (Whitelist or Blacklist)

 Restrict Print Job Cost

 Restrict or Allow by Text Strings in Document Title (Whitelist or Blacklist)

 Restrict or Allow Duplex

 Restrict or Allow Printing by Time of Day

 Restrict if Print Job contains Color

 Restrict if Print Job is only Black and White

 Pause, Delete, Hold or Confirm job upon Restriction

 Customize Order Rules and Restrictions are checked

 Allow Restrictions and Rules provide exceptions to other rules and

restrictions

 Customize Rule and Restriction Action and Message per User, Group, OU,
Printer

 Notification via Print Client Pop-Up Message and/or Email

 Notification Administrator when Rule is met via Email

 Save copy of print job spool file when Rule is met

Release station
Release Station
The release station is a web portal designed to allow jobs held for release
by a Print Manager Plus® rule, restriction or setting to be viewed and
released from the Web by the end user, manager or administrator,
depending on configuration. The Release Station is localized in 20
languages, including: Chinese (simplified), Chinese (traditional), Czech,
Dutch, English, Finish, French, German, Hungarian, Indonesian, Italian,
Japanese, Korean, Polish, Portuguese (BR), Russian, Slovak, Spanish,
Swedish, Turkish.
Release Station Features include:

 Web Based Release Station for Network printing

 Attended Release of Print Jobs

 User Rights setting who can view and release jobs

 Print Job Timeout and Auto Cleanup of old jobs

 Supports Locally Attached Printers on Workstations

 Pop-Up notification for users when job is held for release with an optional
link to the web portal

Print job accounting

Client and Project Billing
Print Manager Plus® offers a complete software-based billing system that
supports printing and billing needs, offers transparency and ease of use to
every level of user and changes nothing about the network configuration.

The software allows for clients, accounts and codes to be billed back to a
central database each time a user prints from a workstation or through
the web portal from a mobile device. Keeping track of all print job
characteristics allows the system to create statements for automatic
emailing.

Client and Project Billing Features include:

 Create Accounts, Projects and Pin Codes

 Import Accounts, Projects and Pin Codes

 Create Sub Accounts and Projects

 Import Sub Accounts and Projects

 Add Full Contact Details of Account

 Active or Non-Active Settings

 Billable or Non-Billable Settings

 Set Cost Markup by Percentage on Billable Jobs

 Password protect clients and projects

 Force Client Billing Module when Printing on Workstation

 Set Print Job Timeout and Auto Delete if Print Client Ignored
 Allow Batch Billing of from Print Client

 Allow Client Creation from Print Client

 Allow selection of Billable/Non-Billable from Print Client

 Allow comments for Print Jobs from Print Client

 Supports Client and Project billing on top of Existing Authentication and

Confirmation Options

 Create Account Statements from Reports

 Create Expense and Income Reports

 Schedule Automatic Delivery of Statement via Email or Save to Folder

Share

 Export Statements in PDF, XLS and other common formats

 Bill past print jobs to Clients from History Web Page

End User Billing Print Client:

 Client Billing Print Client for Workstation (Windows 7, 8, 10 and Mac OSX)
Pop-Up.

 Choose a Client and Sub Account based on Server settings

 Auto Complete for Quick Billing

 Save commonly billed Clients and Projects to Favorites

 Full Job Information and Metrics Shown

 Displays Billing timer

 Shows number of jobs left in Queue to be billed by User

 Turn on Batch Billing for all Jobs in Queue, or for a time period

 Create new Clients, and Sub Accounts when printing

 Optionally add job comments

 Ability to Cancel Pending jobs

Payment Portal
 Users can deduct print jobs from their existing Print Manager Plus ® paid
balance or pay for individual jobs through a payment gateway. This web
page can also be used by a cashier and they can receive payment and
manually add or deduct from the users balance. The Payment Portal is
localized in 20 languages, including: Chinese (simplified), Chinese
(traditional), Czech, Dutch, English, Finish, French, German, Hungarian,
Indonesian, Italian, Japanese, Korean, Polish, Portuguese (BR), Russian,
Slovak, Spanish, Swedish, Turkish.
Payment Portal Features include:

 Balance Page in Web Portal for Users or Cashier to Add a Credit or Debit

 Manually Add a Credit to Balance

 Manually Add a Debit to Balance

 Purchase printing credit in bulk from the Balance page

 Pay for Print when Balance runs out from the Release Station

 Built-in cart with purchase forms and landing page.

 Set minimum purchase amount

 Add additional fee to transactions

 Set Payment Receipts via Email

Payment Gateways supported include:

 Authorize.Net

 CyberSource

 CyberSource Secure Acceptance Web / Mobile

 PayPal Payments Pro

 PayPal Payflow Pro

 More to come...
 Web printing

Printing Cloud

Through the web portal, users can log in from inside or outside of the
intranet. Once they log in using their network credentials, they are walked
through a simple wizard that allows them to upload or select an existing
document, choose a printer and print options, and then submit the print
job for printing. Web Print is localized in 20 languages, including: English,
French.

File Types Supported for Upload

 PDF, Images Files, Documents, Spreadsheets, Presentations - .ppt

Printing Cloud Features include:

 Web Based Administrative Interface for Mobile Printing

 Web Based Mobile Printing Wizard

 Preview Print Jobs

 Printer Status

 Set Print Options including Color, Grayscale, Duplex, N-Up (multiple pages
per sheet) and page ranges

 Allow upload of documents to be saved and Printed later

 Optionally hold web prints for Web Release

 Authenticate Mobile Uploads by Workgroup

 Authenticate Mobile Uploads by Active Directory

 Authenticate Mobile Uploads by Ldap

 Authenticate Mobile Uploads by custom Print Manager Plus ® Users

 Upload Print Job via Web Page

 Upload Print Job via iPad App WebPrint

 Upload Print Job via Web Page from Android, ChromeBook, Slate and
Surface Tablets
 Upload Print Job via Print Manager Windows Driver for Desktop or Laptop

 Group Printer Locations by Windows Location field, Print Server or Printer

Group

 Automatic Cover Sheet Option for Job Accountability

 Enforce Windows Permissions for Mobile Printing

 Bill WebPrints to Clients and Projects

Printing Cloud Client Support

Upload and submit print jobs from the following supported sources

 Browse Document Upload from Internet Explorer, Chrome Safari, Firefox

and more from any operating system

 Chromebook Google Docs support using Open Authentication support

 WebPrint for Print Manager Plus® iPad Uploader app

 Windows WebPrint driver allowing printing from any Application

Printing Cloud Administrative Settings

 Group Printers for User experience when selecting one by Windows

"Location" field, Printer Group Name as location or Server Name as
location.

 Set Web Print Storage Options to allow Max. file size upload, Max. file
storage per user, Max. total file storage and Delete uploaded files after so
many minutes, hours or days.

 Set what types of files can be uploaded.