Client: Hello!

Receptionist: Good morning welcome to hotel Wayira Beach, how can I help you?
Client: I want to reserve a room for August 20
Receptionist: There rooms available. Would you like an ocean front room?
Client: Perfect. Excuse me, are the rooms well equipped?
Receptionist: all rooms have private bathroom, Wi-Fi, tv, air conditioning.
Client: Yes, how much does it cost?
Receptionist: It costs 180,000 a night.
Client: Does it include breakfast
Receptionist: yes, we serve breakfast buffet in our restaurant, from 7:00 to 9:00
Client: OK. Do they accept credit cards at the hotel?
Receptionist: Of course
Client: Excellent, could you make a reservation for me please?
Receptionist: Perfect, Would you give me your personal data please?
Client: yes, Erick Charry, ID
Receptionist: can you give me your email? to send you information and details of the
reservation.
Client: OK. Erick.1@gmail.com, Excuse me, how does the payment work?
Receptionist: If you want you can pay in cash upon arrival or, paying in advance by card or
transfer, we can give you a 5% discount
Client: I will pay in advance
Receptionist: Perfect, you will soon receive an email from our hotel, with a link that will
take you to the form to make the payment!
Client: Thank you very much, I'm on the lookout
Receptionist: we look forward to it! have a good day