The document outlines a company's strategy to improve customer satisfaction scores by focusing on three key areas: listening to customer feedback to understand needs, streamlining processes to make interactions easier, and training employees to deliver excellent service. The goal is to enhance the customer experience, build loyalty, and increase revenue by retaining more existing customers and gaining new ones through positive word-of-mouth recommendations.
Original Description:
Original Title
Fase D_ TP 1.3 Pelestarian SDA Di Indonesia Dan Populasi
The document outlines a company's strategy to improve customer satisfaction scores by focusing on three key areas: listening to customer feedback to understand needs, streamlining processes to make interactions easier, and training employees to deliver excellent service. The goal is to enhance the customer experience, build loyalty, and increase revenue by retaining more existing customers and gaining new ones through positive word-of-mouth recommendations.
The document outlines a company's strategy to improve customer satisfaction scores by focusing on three key areas: listening to customer feedback to understand needs, streamlining processes to make interactions easier, and training employees to deliver excellent service. The goal is to enhance the customer experience, build loyalty, and increase revenue by retaining more existing customers and gaining new ones through positive word-of-mouth recommendations.