Actividad de proyecto 16

Actividad de aprendizaje 2: Evaluar la gestión del talento humano que participa

en la operación de la Distribución Física Internacional según niveles de
rendimiento establecidos por la organización

Understanding roles and responsibilities in a supply chain

Ficha: 2281979

Jaime Alexis Corchuelo Ramirez

TECNOLOGIA EN
DISTRIBUCION FISICA INTERNACIONAL.

SERVICIO NACIONAL DE APRENDIZAJE SENA

2022
 Actividad de proyecto 16

Actividad de aprendizaje 2: Evaluar la gestión del talento humano que participa

en la operación de la Distribución Física Internacional según niveles de
rendimiento establecidos por la organización

Understanding roles and responsibilities in a supply chain

The supply chain has specific objectives within the physical distribution process, but in
order to successfully achieve such objectives, it is necessary to identify the
responsibilities and functions of every member involved in each of the actions that
generate added value to the quality of the micro-processes happening within the given
supply chain.

Thus, in order to get a better insight on each of the positions and their corresponding
functions within the supply chain to achieve customer’s satisfaction, complete the
following workshop. Please, have in mind the following instructions:

1. Understanding jobs in supply chain.

o Before reading the text check the meaning of the key words in the dictionary or
glossary provided in the complementary material.

Key words:

Nouns: Merchandise, item, supplies, supplier, manufacturer,

carrier, retailer, wholesaler, consumer, employer,
intermediary, stock, quality, quantity, staff, solution, contract,
performance, evaluation and improvement.

Verbs: To organize, to plan, to direct, to monitor, to

supervise, to influence, to allocate, to employ, to collaborate,
to analyze, to gain, to resolve, to negotiate.

Logistics and supply chain managers professional profile

Logistics (distribution) and supply chain managers organize the safe and efficient
storage and distribution of goods (merchandise). They have to ensure that orders are
fulfilled correctly. They plan and manage the movement of goods in the supply chain;
their job is to ensure that the right products are delivered to the right place on time and
in the most cost-efficient way. Logistics and supply chain managers deal with many
parties including suppliers of raw materials, manufacturers, retailers and consumers.
Typical employers of logistics and supply chain managers are distribution companies,
consultancies, manufacturers, major commercial organizations, retailers, etc. There
could be a very significant international focus within the job, where knowledge of
international commerce, finance and import/export laws are essential and fluency in a
foreign language is recommended.

International logistics managers must have an extensive knowledge of different modes

of transportation, since they manage the performance of international carriers and
logistics intermediaries.

Typical work activities of a logistics manager may include:

 Directing inbound or outbound logistics operations, such as transportation or

warehouse activities, safety performance, etc.

 Monitoring the quality, quantity, cost and efficiency of the movement and storage of
goods. Resolving problems concerning transportation, logistics systems, imports or
exports, customer issues.

 Keeping an accurate record of all orders, production times, and transportation of

supplies and manufactured items.

 Collaborating with other departments to integrate logistics with business systems or

processes, such as customer sales, order management, accounting, or shipping.

 Supervising the work of logistics specialists, planners, or schedulers. Allocating and

managing staff resources according to changing needs. Ordering and maintaining
stock inventory necessary for production.

 Dealing with customers and suppliers, and negotiating transportation rates or

services.

 Developing business by gaining new contracts, analyzing problems and producing

new solutions.

2. Review questions.

o What do logistics and supply chain managers organize?

organize the safe and efficient storage and distribution of goods (merchandise).

They have to make sure orders are fulfilled correctly.

 o What do they plan and manage?

Plan and manage the movement of goods in the supply chain.

o What parties (people) do they deal with?

raw material suppliers, manufacturers, retailers and consumers.

o What are typical employers of logistics and supply chain managers?

international carriers and logistics intermediaries.

o What skills must international logistics managers have?

very significant international focus within the job, where knowledge of

international trade, finance and import/export laws are essential. and fluency in a

foreign language is recommended.

3. Completing a professional profile in the supply chain.

o Complete the following professional profiles using the words from the boxes for
each case:

A. Supply chain manager profile

depots / schedule / network / companies / transport / staff

As a supply chain manager works in the supply chain for a variety of organizations;
he/she can specialize in shipping goods on behalf of other 1) companies.

His/her main responsibilities will embrace tracking the movement of goods through 2)
network, overseeing the ordering and packaging process ready for dispatch and the
arrival of shipments. A supply chain manager is expected to monitor performance and
make sure targets are met, and look at ways to improve the supply 3) transport.
He / she is also responsible for managing clerical, administrative and warehouse
distribution 4) staff. He / she works closely with purchasing officers, warehouse staff and
5) depots clerks to make sure goods and materials arrive at the depot as scheduled. A
supply chain manager may be required to work evenings and weekends on a 6)
schedule basis.

B. Warehouse logistics manager profile

Safety / profession / goods / overtime / managers / skills / duties / office

A warehouse manager has many 1) duties. He / she is responsible for the following
operations:

 Processing orders.
 Organizing the dispatch and delivery of 2) goods.
 Ensuring goods are stored safely.
 Keeping staff fully trained.
 Maintaining health and 3) Safety standards.
 Keeping accurate records.
 Managing timesheets, etc.

Warehouses are often open 24 hours a day, seven days a week so shift work is very
common in this 4) profession and managers may work some weekends and evenings.
Hours are usually 37 hours per week but there’s often the opportunity for 5) overtime.

Managers will spend some of their time in the 6) office and some of their time out on the
shop floor overseeing staff. They must be in touch with other 7) managers in the
production chain to ensure the management of goods is well coordinated. They manage
a team of people, so good communication and leadership 8) skills are necessary for this
job.
C. Freight forwarder profile

Geographical areas / shipping lines / handling costs / freight forwarding / by air /

transportation of goods / appropriate route / payment of freight

A freight forwarder is an intermediary who acts on behalf of importers, exporters or

other companies or persons, organizing the safe, efficient and cost-effective 1)
transportation of goods. Taking into account the type of goods and the customers’
delivery requirements, freight forwarders arrange the best means of transport, using the
services of 2) shipping lines, airlines and road and rail freight operators. In some cases,
the 3) freight forwarding company itself provides the service.
Companies vary in size and type, from those operating on a national and international
basis to smaller, more specialized firms, who deal with particular types of goods or
operate within particular 4) Geographical areas.

Typical work activities of a freight forwarder include:

 Investigating and planning the most 5) appropriate route for a shipment.

 Arranging appropriate packing, taking account of climate, weight, nature of goods
and cost, and the delivery and warehousing of goods at their final destination.
 Negotiating contracts, transportation and 6) payment of freight.
 Preparing documentation to meet customs and insurance requirements, packing
specifications, and compliance with overseas countries’ regulations.
 Offering consolidation services 7) by air, sea and road; liaising with third parties to
move goods.
 Arranging insurance and assisting the client in the event of a claim.
 Offering tailored IT solutions and electronic data interchange (EDI) connections.
 Arranging 8) handling costs and other charges or collection of payment on behalf of
the client.
 Utilizing e-commerce, internet technology and satellite systems to enable real-time
tracking of goods, etc.

4. Explaining the jobs involved within the supply chain.

End customer reception.

Fuente: SENA
 Fuente: SENA

Using the software of your preference, create a comic strip in which you show the
different jobs / roles involved within a supply chain in a distribution center to get a
product to your customers. Make sure you show how these people interact with each
other to accomplish their principal objective: Delivering products safely and timely to
their end-customer.

Picking/Packing:
vehicle loading:

Final customer delivery:

Once you create your cartoon, make sure you paste it to the document you will submit.
5. Send your complete workshop to your instructor through the virtual learning platform.
Environment required: Virtual Learning Environment.

Materials: computer, internet, training material “The people factor: The backbone of
any supply chain”, training material “Glosario”, glossary and SENA library.

Evidence 7: Workshop “Understanding roles and responsibilities in a supply chain”.

When you finish your work, send the file to your instructor through the platform as
follows:

1. Click the title of this evidence.

2. Click Examinar mi equipo and look for the file in your computer. Make sure the file is
attached.

3. Leave a comment for the instructor (optional).

4. Click Enviar.

Note: This evidence is an individual activity. Remember to check the project guide in
order to know if you have done all the assigned activities, know how to develop them
and deliver them correctly.

Criterios de evaluación

 Puede completar frases basado en información leída previamente en un texto.

 Dramatiza en Inglés una historia breve utilizando en inglés verbos regulares e

irregulares.