Professional Documents
Culture Documents
DECLARATIONS
A. Policy Holder Information
INSURED INFORMATION
Name Telephone Number POLICY NUMBER
«insured_name» «insured_phone_number» «policy_number»
POLICY PERIOD
Policy Period Selected: Date of Purchase:
Effective Date From Effective Date To 12:01 a.m. standard time at the address of Insured
«effective_date» «expiry_date» OR <<KM distance>> (whichever occurs first)
B. Administrator- Obvi Inc. 400, 534 17th Avenue SW Calgary, AB, T2S 0B1. 1-844-712-2054. Claims@obvi.ca.
Please contact Obvi for any claims or questions regarding your policy.
C. Coverage section- the reasonable cost to repair or replace any part of Your Vehicle where a Failure has
occurred, except for those items listed in the exclusions section of Your Policy.
D. Insurer- This Insurance Policy is underwritten by Arch Insurance Canada Ltd. We may be contacted in writing
at 77 King Street West, Suite 3600, PO Box 308, M5K 1K2
These Declarations and the Policy with endorsements, if any, shall constitute the entire contract between
the Insured and Arch Insurance Canada Ltd.
THIS POLICY CONTAINS CLAUSES WHICH MAY LIMIT THE AMOUNT PAYABLE.
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Contact Information
Phone: 1-844-712-2054
e-Mail: claims@obvi.ca
Mail to: Obvi Inc. 400, 534 17 Ave SW, Calgary, AB T2S 0B1
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The following Terms and Conditions together with Declaration Pages
constitute Your Policy.
Section I – Definitions
Administrator refers to Obvi Inc. We may be contacted in writing at 400, 534 17 Ave SW, Calgary, AB T2S 0B1. Or
by Email at info@obvi.ca
Coverage refers to the component protection You have chosen, as provided in this policy.
Claim refers to the Failure of a covered part under normal service. A covered part has Failed when it can no longer
perform the function for which it was designed solely due to its condition, and not due to the action or inaction of
any noncovered parts. In addition, a Failure will be deemed to have occurred when a covered part has worn
beyond the manufacturer’s tolerances allowed for the particular Vehicle at the odometer reading when the
problem occurs.
Declaration Pages refers to the policy declaration page which becomes part of this Policy. It gives information
about You, Your Vehicle chosen and other significant data issued at the point of sale
Deductible refers to the Deductible type and amount You will need to pay, as shown on the Declaration Pages, for
covered Failures.
Failure refers to a part that can no longer perform the function for which it was designed solely due to its
condition, and not due to the action or inaction of any noncovered parts. In addition, a Failure will be deemed to
have occurred when a covered part has worn beyond the manufacturer’s tolerances allowed for the particular
Vehicle at the mileage when the problem occurs.
In Service Date Means the first date the Vehicle was sold new from the original manufacturer or its authorized
dealer
New Vehicle means a vehicle (Automobiles, SUV’s and Trucks up to ¾ ton) that, at the time you acquired it, had
never been owned by any person other than the manufacturer and its authorized dealers, had fewer than 1000
kilometers on the odometer at time of purchase, and was attributed to the then current or immediately previous
model year.
Policy refers to this Mechanical Breakdown Insurance (MBI) Policy which You purchased from Obvi Inc. to protect
Your Vehicle.
We, Us, Our means Arch Insurance Canada Ltd, the insurer issuing this Policy. We may be contacted in writing at
77 King Street West, Suite 3600, PO Box 308, M5K 1K2. For any claims, please contact the program Administrator
at 1-844-712-2054.
Total Loss means an incident of accidental damage, theft, fire or other incident that results in the Underlying
Primary Insurer classifying the Insured Vehicle as lost or beyond repair and for which the Underlying Primary
Insurer pays you a claims payment for total loss under your Underlying Primary Physical Damage Insurance policy.
Used Vehicle means a vehicle that at the time you acquired it was attributed to the then-current model year or
any of the immediately preceding model years but that is not a New Vehicle.
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Vehicle refers to the Vehicle which is described on the Declaration Pages, which cannot be used for rental,
emergency or forhire purposes.
You, Your means the registered owner or lessee of the insured vehicle, as applicable, named in the declaration
pages of this policy.
b) The Aggregate limit of liability for each Policy shall not exceed the purchase price of the Vehicle.
Once the aggregate maximum limit of liability for Your Policy has been reached, this Policy, its transfer and
cancellation rights, terminate. Actual cash values will be based on the Canadian Black Book.
Section V- Eligibility
To be eligible for coverage under this Policy, the following eligibility criteria must be met at the time of application:
a) Vehicles must have a minimum of 30 days or 1,000 kilometers of original manufacturers full
comprehensive warranty remaining at time of purchase.
b) The Vehicle must have less than 100,000 kilometres and be no more than 5 model years old
c) the vehicle must be listed in the Canadian Black Book;
d) You must provide a copy of your original purchase documents upon request;
e) Additional limits of eligibility are set out in section XVIII-Exclusions.
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If We pay anything under this Policy and You have a right to recover from another party, Your rights will
become Our rights up to the amount We paid. You will do whatever is necessary to enable Us to enforce
these rights.
If Your Vehicle is traded, sold or put on consignment to an individual or entity engaged in the wholesale
or retail sale, leasing or rental of vehicles coverage will be suspended until the vehicle has been resold to
an individual new owner and the vehicle has been driven for 2,000km’s. The Original individual owner
will be required to submit the following, to the administrator within 30 days of the date the Vehicle was
sold:
a) A fully completed Transfer Application (available from the Administrator), and
b) A Bill of Sale showing sale date and mileage at time Vehicle was sold, and
c) Proof of transfer of the remaining manufacturer’s warranty, if applicable, and
d) The original policy holder must fulfill any outstanding insurance premium finance contract amounts
payable and any other outstanding amounts payable attached to the policy.
The new individual owner will be required to submit the following to the administrator within 30 days of the date
the Vehicle was purchased:
e) A fully completed Dealer Transfer Application (available from the Administrator), and
f) A Bill of Sale showing sale date and mileage at time Vehicle was purchased, and
g) Proof of transfer of the remaining manufacturer’s warranty, if applicable and
h) The $100 (plus tax) Transfer fee payable to the Administrator.
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Policy. We reserve the right to see all original maintenance receipts and bills of sale, before any claim(s)
is/are processed
Section X- Deductible
In the event of a Failure covered by this Policy a $100 deductible (plus taxes) will apply to each covered
Failure repair. Should a covered Failure require more than one visit to repair, only one Deductible will apply
to that Failure.
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ninety dollars ($90) per day for up to three (3) consecutive calendar days. The date of Failure will be
considered the first calendar day of the three (3) day maximum period.
If Your Vehicle incurs a breakdown take the following steps to file a claim:
1. Prevent Further Damage You should use all reasonable means and precautions to protect Your
Vehicle from further damage. This Policy will not cover damage caused by not securing a timely
repair of the failed component or failing to protect the vehicle from further damages by continued
operation.
2. If Your Vehicle breaks down, take Your Vehicle to the licensed repair facility of Your choice or
contact the Administrator for assistance.
3. Instruct the repair facility that they must obtain authorization from the Administrator prior to
proceeding with repairs. The amount so authorized is the maximum that will be paid. Any additional
amounts need prior approval. All covered repairs must be authorized by the Administrator prior to
the commencement of work on the repair.
4. In some cases, You may be required to authorize the repair facility to inspect/diagnose or tear down Your
Vehicle to determine the cause and cost of the repair. You will be responsible for these charges if the Failure
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is not covered by this Policy. We reserve the right to require an inspection of Your Vehicle prior to any repair
being authorized and performed.
5. After the Administrator has been contacted, review with the repair facility what will be covered by this
Policy.
6. The Administrator will reimburse the repair facility, by credit card/eft/cheque, or You for the cost of
authorized repairs performed on Your Vehicle, less any applicable Deductible or amount owing on your
policy. All repair orders and necessary documentation must be submitted to the Administrator within thirty
(30) days to qualify for payment.
If You have any questions regarding Your Coverage or procedures, please contact the Administrator at (844)712-
2054 (Toll Free) or claims@obvi.ca
1. All covered repairs must be authorized by the Administrator prior to the commencement of
work on the repair.
2. Obtain Policy holder’s authorization to inspection/tear down of the Vehicle to determine the
cause of the Claim and cost to repair. Save all components, including fluids and filters, should the
Administrator require outside inspection. Notify the Policy Holder that the cost of the tear down
will not be paid if it is determined that the Claim is not covered under this Policy.
3. Determine the cause of mechanical breakdown, correction required, and cost of the repairs.
4. Contact the Administrator’s Claims Advisor at claims@obvi.ca or 1-844-712-2054 to obtain
authorization to proceed with the claim. Be prepared with the following when placing the
call:
a. Customer’s Name and Policy Number.
b. Cause of Failure and recommended correction.
c. Cost of repair.
5. The Claims Advisor will verify Coverage and do one of the following:
a. Approve the Claim If approved, You will be given an authorization number to be recorded on
the repair order. The authorized amount is the maximum that will be paid. Any additional
amounts must receive prior approval from the Administrator.
b. Require Additional Evaluation, Inspection or Tear Down – the Administrator may require an
inspection prior to the repair being completed. If a tear down is required to determine the
cause of the Failure, the Policy holder must authorize this cost. Notify Policy holder that if the
repair is not covered by the Policy, the Policy holder will be responsible for cost of the tear
down. Repair facility should save all components requiring inspection, including fluids,
lubricants and filters. The Administrator’s Claims Advisor will arrange for the inspection. If the
inspection is not made within forty eight (48) hours, contact the Claims Advisor.
c. Deny the claim and provide the reason for the denial.
6. Review the Administrator’s findings with Policy holder as well as what will be covered by Policy
and what portion of the repairs, if any, will not be covered.
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7. Obtain Policy holder’s authorization to complete repairs. All repair orders must have customer’s
signature to qualify for payment.
8. Submit repair order(s) which should contain Policy number, authorization number, authorized
amount and customer’s signature to Claims Administrator within thirty (30) days at the
following address. For immediate claim payment, ask about Our credit card payment plan.
1. These parts: carburetor, battery; battery/battery pack on hybrid or electric vehicles ; shock
absorbers; manual transmission clutch assembly; friction clutch disc and pressure plate; throw out
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bearing; manual and hydraulic linkages; distributer cap and rotor; safety restraint systems
(including air bags); glass; lenses; sealed beams; bulbs; HID’s, Light Emitting Diodes (LED’S); Brake
Hardware; weather strips; rubber mouldings; body sheet metal and panels; all trim, moldings,
handles, knobs, dials; exterior body parts/ornamentation; paint; upholstery and carpet; tires;
wheels/rims; tire pressure monitoring systems; any autonomous driving assemblies/components or
devices.
2. All exhaust and emissions components except the following emissions related components which
are covered: Air fuel ratio sensor; Anti-knock sensor; Fuel sensor; Idle air control valve; Intake air
temperature sensor; Intake manifold; Manifold air pressure (MAP) sensor; Mass air flow sensor;
Oxygen sensor; Powertrain control module (PCM); Exhaust manifold; EGR Valve; DPFE Valve; and
Throttle body assembly (MFI).
3. Maintenance services and parts described in your vehicle’s owner’s manual as supplied by the
manufacturer and other normal maintenance services and parts including, but not limited to:
alignments; wheel balancing; tuneups; spark plugs and spark plug wires; glow plugs; hoses; drive
belts; brake pads; linings and shoes; brake rotors and drums and wiper blades. Filters, lubricants,
coolants, fluids and refrigerants will be covered only if replacement is required due to a covered
failure.
4. Shop supply charges; hazardous waste disposal fees; special order parts shipping cost; parts locator
research fee.
5. Any component not covered by the vehicle manufacturer for the full term of the vehicle warranty.
6. Any failure resulting from collision; impact; internal or external fire; theft; vandalism; riot;
explosion; lightning; earthquake; freezing; rust or corrosion; windstorm; hail; water or flood; acts
of god; salt; environmental damage; contamination or loss of fluids, fuels, coolants or lubricants.
7. Any failure caused by misuse; abuse; negligence; lack of normal maintenance required by the
manufacturer’s maintenance schedule for your vehicle; improper servicing by you after the
effective date of this policy; sludge buildup or not maintaining proper levels of lubricants and/or
coolants; or not protecting the vehicle from further damage when a failure has occurred.
8. Any repair or replacement of a covered part if a failure has not occurred regardless of repair
facility recommendations or if the wear on that part has not exceeded the field tolerances
permitted by the manufacturer.
9. If any alterations have been made to your vehicle or you are using, or have used, your vehicle in a
manner not recommended by the manufacturer. This will include, but not be limited to, the
failure of any custom or addon part; any frame or suspension modifications; lift kits;
oversized/undersized tires or wheels; trailer hitches; and or modifications to the engine,
emissions or exhaust systems.
10. If your odometer has ceased to work and repairs have not been immediately made; the odometer
has been altered in any way subsequent to purchase; or if vehicle’s true kilometres driven cannot
be determined.
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11. Any liability for property damage, or for injury to or death of any persons arising out of the
operation, maintenance or use of your vehicle, whether or not related to the parts covered. Loss of
time, profit, inconvenience, or any other loss that results from a failure (except as provided under
the benefits or coverages herein).This policy does not provide coverage for damages for bad faith,
punitive or exemplary damages, personal injury including bodily injury, and attorney’s fees.
12. Repairs to seized or damaged engines due to continued operation (regardless of cause) or without
Sufficient lubricants or coolant. You are responsible for making certain that the oil and
temperature warning lights/gauges are functioning properly. You must pull off the road
immediately, discontinue vehicle operation and arrange to have your vehicle towed to the
nearest repair facility when either of these lights/gauges indicates inadequate protection or
performance. Continued use of the vehicle when these indicators are on may cause your claim to
be denied.
13. Salvaged title vehicles; when responsibility for a repair is covered by an insurance
policy; warranty from the manufacturer including extended drive train, major
component or full coverage warranties; a repairer’s guarantee/warranty; or
failures for which the manufacturer has announced its responsibility through any
means, including recall campaigns and factory service bulletins.
14. If your vehicle is used for towing a trailer or other object or vehicle without being
equipped with a factory installed or authorized tow package.
15. If your vehicle is used for commercial purposes, including, but not limited to,
rental, taxi, limousine, ride sharing, Uber/Lyft, delivery service, livery or shuttle,
towing or road repair, construction, farming or agricultural purposes, job site
activities, hauling, police or emergency services, principal off road use, racing,
competitive driving, snow removal, routework, service or repair.
16. Any failure occurring prior to the policy effective date, or if information provided
by you or a repair facility cannot be verified as accurate or is found to be
deceptively inaccurate.
17. Any failure occurring outside of the continental United States of America or Canada.
18. Damage caused by preignition detonation, pinging, improper/contaminated fuel or improper engine
adjustments.
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