Professional Documents
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resource. If it's tough for another company to obtain or replace a resource, it's considered
inimitable and non-substitutable. As long as rival enterprises do not obtain control of the
resource or a close equivalent, a valuable and uncommon resource or capability will provide a
competitive advantage (Barney, 1991). If a resource is precious and scarce, it can provide a
market leader with a competitive advantage. In the case of Zamtel, this resource is the fact that it
is a government-owned company.
Being a government organization, Zamtel will have access to valuable and rare resources
that the government can make accessible to it, which may not be economical or easy to imitate
by its competitors. Due to its government ownership, Zamtel has access to resources that can
enable it to train personnel at a minimal cost (Bolton & Drew, 1991). Data-based human capital
management is both costly and difficult to mimic. Companies must build software and invest in
training their HR staff on new technology and strategy (Kaapanda, 2011). For Zamtel, this is
where the government can help. The government owns a lot of different sectors, including the
newly formed information and technology sector, where it can find instructors to come and train
Zamtel's human resource and personnel on how to build and develop software at low to no cost.
References
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management,
17,99-120.
Bolton, R., & Drew, J. (1991). A longitudinal analysis of the impact of service changes on
rsearch and and practice to create knowlege for new millenium, (30,32-67.