Organizational politics and work-family

conflict: the hospitality industry in

Bangladesh
Md. Shamsul Arefin, Md. Shariful Alam, Nazrul Islam, Mateusz Molasy

Abstract
Purpose
Researchers have shown increasing interest, in recent times, in organizational politics
and how it affects employees and organizations. This paper aims to investigate how
perceived organizational politics (POPS) impact employee behaviors such as task
performance, organizational citizenship and turnover intention, by affecting work-family
conflict.

Design/methodology/approach
A sample of 287 full-time frontline hotel employees in Bangladesh was collected. A
hierarchical regression analysis was applied to test the hypotheses. Data were analyzed
using SPSS and AMOS software.

Findings
The results show that work–family conflict plays a mediating role in the indirect effect of
POPS on task performance, organizational citizenship behavior (OCB) and turnover
intention. The findings of the study also suggest that POPS has a positive association
with work–family conflict and turnover intention, and negative association with task
performance and OCB.

Research limitations/implications
This study cannot confirm causal inference, which can be the scope for future studies.

Practical implications
Managers may design the work environment in ways that ensure work and family
interface and employee retention. Training programs can help employees deal with
organizational politics and potential impact on work and non-work problems. Managers
should provide employees with the necessary support to sustain in-role and extra-role
behavior in the political environment.

Originality/value
To the best of our knowledge, no prior studies have been carried out with this scope in
the South Asian context.
Keywords

Organizational politics, Work-family conflict, Task performance, Organizational

citizenship behavior, Turnover intention, Tourism.

Citation
Arefin, M.S., Alam, M.S., Islam, N. and Molasy, M. (2020), "Organizational politics and
work-family conflict: the hospitality industry in Bangladesh", South Asian Journal of
Business Studies, Vol. ahead-of-print No. ahead-of-print.

https://doi.org/10.1108/SAJBS-07-2019-0135

Publisher
:
Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited