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American Express Letter #17

— Overview —
This letter mailed for over 12 years. One hundred and fifty letters challenged it before it ever got beat.
It mailed to over 280 million names. Projecting the volume of charges made by American Express card
members signed on due to this letter, you have another “billion dollar letter.”

This is an
effective
use of the
“Velvet
Cord” — a
promise of Note the
exclusivity. simple
structure.
The writer
makes a big
promise, then
goes right into
the benefits.

Page 124 AWAI Direct Mail Hall of Fame


American Express Letter #17

This letter is a
great example
of benefits over
features. The
writer shows
us how the
card gives
holders wealth
and prestige.

Ask for the


order more
than once!
Good job.

AWAI Direct Mail Hall of Fame Page 125

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