Professional Documents
Culture Documents
How are they Family records, family stories, Health history of parents,
meeting their internet search grandparents, other relatives
needs today?
Location/ Primarily US, Canada, Primarily US, Canada,
geography Australia/NZ Australia/NZ, western Europe
Customer Eric J, 49, New York City, Alix L, 29, Vancouver, BC,
example thought he was Italian lactose-intolerance
Key trends Increasing privacy concerns Fast expansion of disease types
© Todd Birzer