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SPECIAL GUIDE FOR YOUNG ADULTS

If at First You A Message to Readers


The Federal Deposit Insurance Corporation has been
Don’t Succeed… publishing FDIC Consumer News quarterly since 1993 to
help people be savvier about and safer with their money.
Common Mistakes Young Adults Make with Money Dealing with personal finances can be overwhelming for
and How to Avoid Them anyone, but especially for people just beginning to manage
money on their own. That’s why we’ve published this special
Everybody makes mistakes putting the purchase on a edition. Our goal is to help young adults — including those
with their money. The credit card and paying just starting a career or a family and others still in school —
important thing is to keep monthly interest charges. take control of their finances.
them to a minimum. And
Research major purchases
one of the best ways to
and comparison shop interest charges could this special report. Also
accomplish that is to learn
before you buy. Ask begin). recognize the warning
from the mistakes of
yourself if you really need signs of a serious debt
others. Here is our list of And, pay the entire
the item. Even better, wait problem. These may
the top mistakes young balance on your credit
a day or two, or just a few include borrowing money
people (and even many card or as much as you can
hours, to think things over to make payments on
not-so-young people) to avoid or minimize
rather than making a quick loans you already have,
make with their money, interest charges, which can
and costly decision you deliberately paying bills
and what you can do to add up significantly.
may come to regret. late, and putting off doctor
avoid these mistakes in the
first place. There are good reasons to “If you pay only the visits or other important
pay for major purchases minimum amount due on activities because you
Buying items you don’t your credit card, you may think you don’t have
with a credit card, such as
need…and paying extra end up paying more in enough money.
extra protections if you
for them in interest. interest charges than what
have problems with the If you believe you’re
Every time you have an the item cost you to begin
items. But if you charge a experiencing debt
urge to do a little “impulse with,” said Janet Kincaid,
purchase with a credit card overload, take corrective
buying” and you use your FDIC Senior Consumer
instead of paying by cash, measures. For example, try
credit card but you don’t Affairs Officer. Example: If
check or debit card (which to pay off your highest
pay in full by the due date, you pay only the
automatically deducts the interest-rate loans (usually
you could be paying minimum payment due on
money from your bank your credit cards) as soon
interest on that purchase a $1,000 computer, let’s
account), be smart about as possible, even if you
for months or years to say it’s about $20 a month,
how you repay. For have higher balances on
come. Spending money your total cost at an
example, take advantage of other loans. For new
for something you really Annual Percentage Rate of
offers of “zero-percent purchases, instead of using
don’t need can be a big more than 18 percent can
interest” on credit card your credit card, try
waste of your money. But be close to $3,000, and it
purchases for a certain paying with cash, a check
you can make the matter will take you nearly 19
number of months (but or a debit card.
worse, a lot worse, by years to pay it off.
understand when and how
“There are also reliable
Getting too deeply in
credit counselors you can
debt. Being able to
turn to for help at little or
borrow allows us to buy
no cost,” added Rita Wiles
clothes or computers, take
Ross, an FDIC attorney.
a vacation or purchase a
“Unfortunately, you also
home or a car. But taking
need to be aware that
on too much debt can be a
there are scams
problem, and each year
masquerading as ‘credit
millions of adults of all
repair clinics’ and other
ages find themselves
companies, such as ‘debt
struggling to pay their
consolidators,’ that may
loans, credit cards and
charge big fees for
other bills.
unfulfilled promises or
Learn to be a good money services you can perform
manager by following the on your own.”
basic strategies outlined in

FDIC Consumer News Spring 2005


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SPECIAL GUIDE FOR YOUNG ADULTS

For more guidance on from the nation’s three T-shirt or Frisbee, or 10 people to save money for
how to get out of debt major credit bureaus — percent off your first their long-term goals, too,
safely or find a reputable Equifax, Experian and purchase if you just fill out including perhaps buying a
credit counselor, start at TransUnion — to make an application for a new home, owning a business
the Federal Trade sure their information card — but you’ve got to or saving for your
Commission (FTC) Web accurately reflects the consider the possible retirement (even though it
site at www.ftc.gov/bcp/ accounts you have and consequences we’ve just may be 40 or 50 years
conline/edcams/credit/ your payment history, described. “Don’t sign up away).
coninfo_debt. especially if you intend to for a credit card just to get
Start by “paying yourself
apply for credit for a great-looking
Paying bills late or first.” That means even
something important in T-shirt,” Kincaid added.
otherwise tarnishing before you pay your bills
the near future. For “You may be better off
your reputation. each month you should
information about your buying that shirt at the
Companies called credit put money into savings for
rights to obtain free copies store for $14.95 and saving
bureaus prepare credit your future. Often the
of your credit report and yourself the potential costs
reports for use by lenders, simplest way is to arrange
have errors corrected, see and troubles from that
employers, insurance with your bank or
the FTC’s fact sheet Your extra card.”
companies, landlords and employer to automatically
Access to Free Credit Reports
others who need to know Not watching your transfer a certain amount
online at www.ftc.gov/bcp/
someone’s financial expenses. It’s very easy to
conline/pubs/credit/
reliability, based largely on overspend in some areas
freereports.
each person’s track record and take away from other If you pay only
paying bills and debts. Having too many credit priorities, including your
Credit bureaus, lenders cards. Two to four cards long-term savings. Our the minimum
and other companies also (including any from suggestion is to try any payment due on a
produce “credit scores” department stores, oil system — ranging from a $1,000 computer,
that attempt to summarize companies and other computer-based budget
and evaluate a person’s retailers) is the right program to hand-written let’s say it’s about
credit record using a point number for most adults. notes — that will help you $20 a month,
system. Why not more cards? keep track of your your total cost at
spending each month and
While one or two late The more credit cards you an Annual
enable you to set and stick
payments on your loans or carry, the more inclined
to limits you consider Percentage Rate of
other regular you may be to use them
appropriate. “A budget more than 18
commitments (such as rent for costly impulse buying.
doesn’t have to be
or phone bills) over a long In addition, each card you percent can be
complicated, intimidating
period may not seriously own — even the ones you
or painful — just close to $3,000,
damage your credit record, don’t use — represents
something that works for and it will take
making a habit of it will money that you could
you in getting a handle on
count against you. Over borrow up to the card’s you nearly 19
your spending,” said
time you could be charged spending limit. If you
Kincaid. years to pay it off.
a higher interest rate on apply for new credit you
your credit card or a loan will be seen as someone Want some specific ideas
that you really want and who, in theory, could get for ways to cut back on each month to a savings
need. You could be turned much deeper in debt and spending? A good place account or to purchase a
down for a job or an you may only qualify for a to start is the Web site U.S. Savings Bond or an
apartment. It could cost smaller or costlier loan. for the “66 Ways to investment, such as a
you extra when you apply Save” campaign mutual fund that buys
Also be aware that card stocks and bonds.
for auto insurance. Your (www.66ways.org).
companies aggressively
credit record will also be Even if you start with just
market their products on Not saving for your
damaged by a bankruptcy $25 or $50 a month you’ll
college campuses, at future. We know it can be
filing or a court order to be significantly closer to
concerts, ball games or tough to scrape together
pay money as a result of a your goal. “The important
other events often enough money to pay for a
lawsuit. thing is to start saving as
attended by young adults. place to live, a car and
So, pay your monthly bills Their offers may seem other expenses each early as you can — even
on time. Also, periodically tempting and even month. But experts say it’s saving for your retirement
review your credit reports harmless — perhaps a free also important for young continued on next page

FDIC Consumer News Spring 2005


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SPECIAL GUIDE FOR YOUNG ADULTS

when that seems light- more about how to save on Pay off your credit card dispute. Also remember
years away — so you can ATM fees, see the tips balance each month, if that the quickest way to fix
benefit from the effect of from FDIC Consumer possible, so you can avoid a problem usually is to
compound interest,” said News online at www.fdic. or minimize interest work directly with your
Donna Gambrell, a Deputy gov/consumers/consumer/ charges. Also send in your bank or other service
Director of the FDIC’s news/cnspr04/simple.html. payment on time to avoid provider.
Division of Supervision additional fees. If you don’t
Try not to “bounce” “Many young people don’t
and Consumer Protection. expect to pay your credit
checks — that is, writing take the time to check their
Compound interest refers card bill in full most
checks for more money receipts or make the
to when an investment months, consider using a
than you have in your necessary phone calls or
earns interest, and later card with a low interest
account, which can trigger write letters to correct a
that combined amount rate and a generous “grace
fees from your financial problem,” one banker told
earns more interest, and on period” (the number of
institution (about $15 to FDIC Consumer News.
and on until a much larger days before the card
$30 for each check) and “Resolving these issues can
sum of money is the result company starts charging
from merchants. The best be time consuming and
after many years. you interest on new
precaution is to keep your exhausting but doing so
purchases).
Banking institutions pay checkbook up to date and can add up to hundreds of
interest on savings closely monitor your Not taking responsibility dollars.”
accounts that they offer. balance, which is easier to for your finances. Do a
Final Thoughts
However, bank deposits do with online and little comparison shopping
aren’t the only way to make Even if you are fortunate
your money grow. enough to have parents or
“Investments, which
Whenever
other loved ones you can
include stocks, bonds and possible, use your turn to for help or advice
mutual funds, can be own financial as you start handling
attractive alternatives to money on your own, it’s
bank deposits because they
institution’s
really up to you to take
often provide a higher rate automated teller charge of your finances.
of return over long periods, machines or the Doing so can be
but remember that there is intimidating for anyone.
the potential for a
ATMs owned by
It’s easy to become
temporary or permanent institutions that overwhelmed or frustrated.
loss in value,” said James don’t charge fees And everyone makes
Williams, an FDIC mistakes. The important
Consumer Affairs
to non-customers.
thing is to take action.
Specialist. “Young people
especially should do their Start small if you need to.
telephone banking (see to find accounts that match Stretch to pay an extra $50
research and consider
Page 7). Remember to your needs at the right a month on your credit
getting professional advice
record your debit card cost. Be sure to review card bill or other debts.
before putting money into
transactions from ATMs your bills and bank Find two or three ways to
investments.”
and merchants so that you statements as soon as cut your spending. Put an
Paying too much in fees. will be sure to have enough possible after they arrive or extra $50 a month into a
Whenever possible, use money in your account monitor your accounts savings account. Even little
your own financial when those withdrawals are periodically online or by changes can add up to big
institution’s automated processed by you bank. telephone. You want to savings over time.
teller machines or the make sure there are no
Financial institutions also Also remember that being
ATMs owned by financial errors, unauthorized
offer “overdraft protection” financially independent
institutions that don’t charges or indications that
services that can help you doesn’t mean you’re
charge fees to non- a thief is using your
avoid the embarrassment entirely on your own.
customers. You can pay $1 identity to commit fraud.
and inconvenience of There are always
to $4 in fees if you get cash
having a check returned to Keep copies of any government agencies,
from an ATM that isn’t
a merchant. But be careful contracts or other including the FDIC and
owned by your financial
before signing up because documents that describe the other organizations
institution or isn’t part of
these programs come with your bank accounts, so you listed on Pages 10 and 11,
an ATM “network” that
their own costs. can refer to them in a that can help with your
your bank belongs to. For
questions or problems. 

FDIC Consumer News Spring 2005


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SPECIAL GUIDE FOR YOUNG ADULTS

Financial Fraud and Theft: How to Protect Yourself


A big concern today is envelope containing a “confirm” personal computer,” added
identity theft or “ID check, documents showing information. “Reputable Thompson. “Even if you
theft,” which occurs when confidential information, organizations won’t go back and delete what
an individual learns or other items that a thief contact you to verify you typed in, your
someone’s Social Security can steal from a mailbox. account information online personal information will
number (SSN), bank because they already have remain on the computer’s
Try to use a locked
account information or it,” said Sandra hard-drive and may be
mailbox or other secure
other details that can be Thompson, a Deputy retrieved by an identity
location for your incoming
used to go on a buying or Director of the FDIC’s thief.”
mail. Pick up your mail as
borrowing binge. While Division of Supervision
soon as possible. And for Beware of offers that
law enforcement agencies, and Consumer Protection.
outgoing mail containing a seem too good to be
financial industry
check or personal If you get one of those true. Con artists often
regulators, financial
information, put it in a fraudulent e-mails (they’re pose as charities or
institutions and other
blue Postal Service called “phishing” scams), business people offering
organizations are working
mailbox, hand it to a mail don’t click on any links or jobs, rewards or other
together to prevent ID
carrier or take it to the attachments because doing “opportunities.” They
theft and other financial
post office instead of so could activate some hope that trusting souls
crimes, consumers need to
leaving it in your doorway types of spyware or viruses. will send cash or checks,
take precautions.
or home mailbox. provide SSNs or credit
Take other precautions
Protect your Social card numbers, or wire
Keep your financial trash with your personal
Security number, bank money from a bank
“clean.” Don’t throw away computer. Examples:
account and credit card account.
old ATM or credit card Install a free or low-cost
numbers, PINs (personal
receipts, bank statements, “firewall” to stop intruders Be extremely suspicious of
identification numbers),
tax returns or other from gaining remote access any offer that involves
passwords and other
documents containing to your PC. Download and “easy money” or “quick
personal information.
personal information frequently update security fixes.” Be careful if you’re
Never provide this
without shredding them “patches” offered by your being pressured to make a
information in response to
first. ID thieves pick operating system and quick decision and you’re
a phone call, a fax, a letter
through trash bins looking software vendors to correct asked to send money or
or an e-mail you’ve
for trash they can turn into weaknesses that a hacker provide bank account
received — no matter how
cash. might exploit. Use information before you
friendly or official the
software that detects and receive anything in return.
circumstances may appear. Use extra care with
blocks “spyware,” which Also beware of any
personal information on
Be especially careful with can record your keystrokes transaction for which you
a computer or over the
your SSN. Don’t provide it to obtain your credit card receive a cashier’s check
Internet. Never provide
to any business unless number and other personal made out for more money
bank, credit card or other
you’re convinced it’s information. than the amount due to
sensitive information when
necessary and the you with a request to wire
visiting a Web site that Before selling, donating or
information will be back the difference — you
doesn’t explain how your disposing of an old
protected. could lose a lot of money if
personal information personal computer, use
the check is fraudulent.
Also be aware that friends, would be protected, special software to
family members, including its use of completely erase files that To learn more about
roommates and workers “encryption” to safely contain financial records, Internet security, go
who come into homes transmit and store data. tax returns and other www.fdic.gov/news/news/
make up a large percentage personal information. press/2004/pr9304a.pdf.
Be on guard against
of identity thieves. They To protect against an array
incoming e-mails “If you use someone else’s
often are in the best of scams, go to the Federal
claiming to be from a computer, such as a
position to find and use Trade Commission’s
trusted source — perhaps a computer provided by
confidential information. consumer information
bank, another company your school, do not put
Web site at www.ftc.gov/
Guard your mail, which you know or even a your Social Security
ftc/consumer.htm. 
may include a credit card government agency — number or other personal
or bank statement, an asking you to “update” or information onto the

FDIC Consumer News Spring 2005


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SPECIAL GUIDE FOR YOUNG ADULTS

Five Things You Should Know About…


Credit Cards payments on your credit
card may be reported to the
Checks and Checking Accounts
major credit bureaus as a
sign that you have
problems handling your
finances.
And if your credit rating
gets downgraded, your card
company could raise the
1. Use them carefully. interest rate on your credit
Credit cards offer great card, reduce your credit
benefits, especially the limit (the maximum 1. Shop around for a the ATM or when making
ability to buy now and pay amount you can borrow) or good deal, preferably an a purchase. These
later. But you’ve got to keep even cancel your card.
the debt levels manageable. account without a monthly transactions can be costly.
If you don’t, the costs in Late payment on your maintenance fee. (See Page 4 for more
terms of fees and interest, credit card also can be a guidance.)
mark against you the next Banks usually offer several
or the damage to your accounts to choose from 4. Consider Internet
credit record, could be time you apply for an
apartment or a job. with different features, (online) banking. This
significant.
fees, interest rates, service allows you to make
2. Choose them carefully. 5. Protect your credit opening balance payments or move money
Don’t choose a credit card card numbers from requirements and so on. from one account to
thieves. Never provide
just to get freebies (T-shirts another through your
your credit card And remember that what’s
or sports items) or because numbers — both the bank’s Web site instead of
good for your parents or
there’s no annual fee. Look account numbers and (or in addition to) writing
your friends may not be
for a card that’s best for expiration date on the front and mailing paper checks.
best for you.
your borrowing habits. and the security code on This saves on the costs of
the back — in response to 2. Keep your checkbook postage and buying paper
Example: If you expect to
an unsolicited phone call, up to date by recording checks.
carry a balance on your card e-mail or other all transactions, including
from month to month, communication you didn’t Online banking also allows
ATM withdrawals, bank
which means you’ll be originate. you to monitor your
fees, purchases you make
charged interest, it’s more account without having to
When using your credit using a debit card, and any
important to look for a card wait for a statement in the
card online make sure other deductions that do
with a low interest rate or a mail.
you’re dealing with a not involve writing a
generous “grace period” legitimate Web site and check. 5. Pay attention to your
(more time before your that your information will bank statements.
payments are due). be encrypted (scrambled Also promptly compare
Immediately report any
for security purposes) your checkbook with your
3. Pay as much as you can errors or unauthorized
during transmission. monthly statement or
to avoid or minimize transactions (to protect
Major credit card review your account
interest charges. If yourself from accusations
companies also are offering information online or by
possible, pay your bill in full that you were negligent in
more protection by telephone.
each month. Remember, managing your account).
paying only the minimum providing “zero-liability” 3. Avoid “overdrawing
programs that protect Look at your statement as
due each month means your account,” which can
consumers from the soon as possible after it
you’ll be paying a lot of happen if you write a
unauthorized use of their arrives in the mail or
interest for many years, and card. check or otherwise
monitor your account
those costs could far exceed attempt to withdraw (by
In general, only give your more regularly on the
the amount of your original mistake) more money than
credit card or card numbers Internet or through your
purchase. you have in your account.
to reputable merchants or bank’s telephone banking
It also is possible to
4. Pay on time. You’ll other organizations.  service. 
avoid a late fee of about $35 overdraw your account
or more. But more using your debit card at
importantly, continued late

FDIC Consumer News Spring 2005


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SPECIAL GUIDE FOR YOUNG ADULTS

High–Tech Banking, 24/7


To Buy or Not to Buy…
For young adults today, it’s
hard to imagine life That is a question many young adults face
without gadgets and high- when it comes to a home or a car
tech helpers. We want to Renting vs. Buying a Home: Once you start earning
make sure you know about a good, steady income you’ll most likely face this decision:
some of the attractive Should I buy my own home instead of paying rent to
electronic banking services someone else?
beyond ATMs.
Most people want to own a home. Homeownership often
Internet banking (online is referred to as “the American dream.” Why is it so
banking) enables you to special? Among the reasons: Real estate often is an
transfer money between excellent investment, perhaps the number one source of
your accounts at the same wealth building for families. Owning your own home also
bank and view account can be a great source of pride and stability. But
information, deposits as transfer money between homeownership may not be for everyone. It’s a big
well as loans, at any time. separate accounts at the financial commitment — starting with the initial shock of
Internet bill paying same bank, and obtain your purchase (including a “down payment” and fees paid
allows you to pay monthly details about services. to a real estate agent, the lender and others) followed by
and one-time bills over the years of monthly mortgage payments, real estate taxes,
Automatic withdrawals
Internet. Some banks offer property insurance and maintenance costs (such as lawn
from your bank account
electronic bill payment care and home improvements).
can be arranged free of
free of charge, others charge to pay recurring How can you learn more about renting vs. buying a
charge a fee that is usually bills (such as phone bills home, as well as your rights and your responsibilities as a
less than what you would or insurance premiums) or renter or a homeowner? A good place to start is
spend on postage. to systematically put a www.mymoney.gov, the new Web site for financial
Debit cards look like certain amount of money information from the federal government. Or, go to the
credit cards but they into a savings account, a Web site of the U.S. Department of Housing and Urban
automatically withdraw U.S. Savings Bond, or an Development (HUD) at www.hud.gov, which has answers
the money you want from investment. to common questions from renters and first-time
your account. You can use homebuyers, a calculator you can use online to compare
“Your banking can be so
a debit card to get cash buying vs. renting a home, and links to homebuyer
much more convenient
from an ATM or to pay assistance programs across the country.
and easier to monitor and
for purchases. control when you have Buying vs. Leasing a Car: For many young people, their
Direct deposit enables access to your accounts 24 first big financial commitment will involve getting their
your paycheck and certain hours a day, seven days a own wheels.
other payments to be week, from your home or
One option is to buy, which may involve
transmitted automatically practically anywhere else,”
borrowing money to pay for it. Before you visit a
to your bank account. added Weatherby.
dealership or bid for a car over the Internet, visit our
“Direct deposit is free and However, she also stressed Web site for tips from FDIC Consumer News that can
it’s fast — there’s no the need to take security help you save time and money, perhaps hundreds of
waiting for the check to precautions with your dollars, when it comes to shopping for an auto loan. See
arrive at home and no electronic transactions and Kicking the Tires on an Auto Loan: Don’t Kick Yourself for
waiting in the teller lines,” your computer, such as Paying Too Much online at www.fdic.gov/consumers/
said Kathryn Weatherby, those discussed on Pages 5 consumer/news/cnsum04/autoloan.html.
an Examination Specialist and 6. To learn more
for the FDIC. Another option is to lease a car, which is similar to
about electronic banking
renting it for a few years. The Federal Reserve Board has
Telephone banking and consumer protections,
published a guide to the differences between buying and
allows you to use your see the Winter 2004/2005
leasing a car, including cost considerations and consumer
touch-tone phone to FDIC Consumer News
rights. Read Keys to Vehicle Leasing online at
online at www.fdic.gov/
confirm that a check or www.federalreserve.gov/pubs/leasing. 
deposit has cleared, get consumers/consumer/
your latest balance, news/cnwin0405. 

FDIC Consumer News Spring 2005


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SPECIAL GUIDE FOR YOUNG ADULTS

Ages and Stages of Money Management: A To-Do List


To successfully reach your financial goals, a lot depends on what you do and when. Here are just
a few ideas young adults can consider at key stages of their life.

You’re in High If you (and your parents) provided by your school cover big medical bills).
School are comfortable with (see Page 5). Check into low-cost or
getting a credit card, you free insurance offered
Consider earning money Consider a paying job or
should know that there are through your employer.
outside of your home, even an unpaid internship
cards designed just for
whether it’s babysitting, teens. One is a credit card
at a workplace related to a You’re Starting a
lawn mowing, or working with a low credit limit that
career you’re considering. Family
in a movie theater or can keep you from getting If possible, set aside Continue saving and
another “real” business. A deeply in debt. Another is money into savings and investing money, including
job can provide a sense of a pre-paid card that comes investments. in retirement accounts.
accomplishment and with parental controls,
responsibility. It also can including spending limits. Try to take a class in If you don’t already own
be a good opportunity to personal finance. Read your home do some
learn about careers and to You’re in College money-related magazine research to see if this is a
“network” with and newspaper articles. good option for you. A
Realize that as you pay
professionals. home purchase can be
bills and debts on your You’re Starting a expensive but it also can
Learn the concept of own you are building a Career be an excellent investment
“paying yourself first” — “credit record” that could
Keep your credit card and and a source of tax breaks.
that is, automatically be important when you
other debts manageable. Check out educational
putting some money into apply for a loan or a job in
Maintain a good credit resources for first-time
savings or investments the future. Pay your bills
record. homebuyers (see Page7).
before you’re tempted to on time…and borrow only
spend it. Start small if you what you can repay. Save money for both Make sure you are
have to and gradually short-term and long-term properly insured,
If you decide to get your
build up. goals. Contribute as much including life, health,
own credit card, choose
as you can to retirement disability and home
Consider opening a bank carefully. Take your time,
savings, which often can owner’s or renter’s
account, either on your understand the risks as
be used for other insurance.
own or with a parent or well as the rewards and do
some comparison purposes, including a first-
other adult. It’s a good Talk with an attorney
shopping. Don’t apply for time home purchase. Take
way to learn about about the legal documents
a credit card just because advantage of matching
managing money. You also you should have to protect
you received an invitation contributions that your
may want to start using a your loved ones if you
in the mail or a sales employer will put into
debit card — you can use become seriously ill or die.
person was offering a free your retirement savings.
it to make purchases but These documents typically
you won’t pay interest or gift on campus. Do your best to stick to a include a will, a “durable
get into debt because the budget and control your power of attorney” (giving
Protect your Social
money is automatically spending, especially if one or more people the
Security number (SSN),
deducted from your bank you’re still paying back authority to handle
credit card numbers and
account. student loans or working personal matters if you
other personal information
at an entry-level job. become mentally or
Take a personal finance from thieves who use
physically incompetent)
class or join an investment someone else’s identity to Although insurance and a “living will”
club at school. commit fraud. Examples: sometimes seems like a (specifying the medical
Use your SSN as waste of money, you only
If you’re planning to go to care you want or don’t
identification only if need one accident or
college, learn about your want if you become
absolutely necessary and catastrophe to wipe you
options for saving or hopelessly ill and cannot
never provide it to a out financially. Think
borrowing money for what communicate your
stranger. Safeguard your about disability insurance
will be a major expense wishes.) 
personal information when (to replace lost income if
(see the next page). using the Internet or you become seriously ill)
borrowing a computer and health insurance (to

FDIC Consumer News Spring 2005


8
SPECIAL GUIDE FOR YOUNG ADULTS

The Right Way to Right A Wrong Did You Know…?


How to fix a problem with a financial institution Web Sites Offer Guidance on Paying for College

Got a question or a notes of your conversation, College costs keep going up and up. Fortunately, there
complaint involving a including the date. are many ways to save for college education, including
financial institution but tax-advantaged savings plans and U.S. Savings Bonds.
3. Act as soon as There also are options for borrowing money, including
you’re not sure about the
possible. Some laws bank loans and a variety of federal government student
best or quickest ways to
require consumers to loan programs.
resolve the matter? Here’s
report a problem within a
a good game plan. For more information on saving and borrowing for
certain time period to be
1. Contact the fully protected. college costs, including what to consider if you’re
institution directly. having difficulty repaying a student loan, some federal
4. If you can’t fix a government Web sites can help. One is the U.S.
Experience has shown
problem on your own Department of Education’s Web site at
that’s the quickest way to
you may contact the www.studentaid.ed.gov, which even includes a calculator
resolve most problems.
institution’s government you can use to determine how much to save to meet
Also keep your cool. Be as
regulator for help or college expenses and how to maximize your savings
professional as possible.
guidance. To find out who efforts. Another site, www.students.gov, is a
2. Put your complaint in regulates a bank or other comprehensive Web site with information from the U.S.
writing, even if you also deposit-taking institution, government and other sources on topics such as
call the institution. Some you can write or call the financial aid.
consumer protection laws FDIC (see Page 11). Find
require that written contact information and The FDIC Protects Deposits to $100,000
complaints be filed. Be tips for solving problems The Federal Deposit Insurance Corporation is an
sure to send your letter to with non-bank financial independent agency of the U.S. government that
the address that the companies, such as protects depositors from losing money if their insured
institution recommends for insurance companies or bank or savings institution were to fail. Generally
complaints and keep a brokerage firms, at speaking, your funds in checking and savings accounts
copy of all correspondence www.consumeraction.gov, and “CDs” (special accounts you’d hold for anywhere
and supporting documents. which features the federal from one month to five years) are fully insured up to
With phone calls, get the government’s Consumer $100,000, and sometimes more, under current laws.
name of the person you Action Handbook. 
spoke to and keep good “If you or your family has $100,000 or less on deposit at
a bank, as is the case with most people, your money is
completely safe,” said Kathleen Nagle, a supervisor with
Some Federal Laws Protecting Consumers the FDIC’s Division of Supervision and Consumer
The Electronic Fund Transfer Act limits a consumer’s Protection. To learn more, start at the FDIC’s Web site
liability if there’s been an unauthorized use of an ATM (www.fdic.gov) or call or write the FDIC (see Page 11).
card, debit card or other electronic banking device.
The Equal Credit Opportunity Act prohibits
discrimination against loan applicants based on race, sex, This FDIC Special Guide May Be Reprinted
age (provided that the applicant is eligible to enter into a
binding contract), marital status, religion, national origin The FDIC encourages schools, financial institutions,
or receipt of various types of government assistance. personal finance advisors, consumer groups, the media and
anyone else to help make the tips and information in this
The Fair Credit Billing Act establishes procedures for special edition of FDIC Consumer News widely available to
correcting errors on credit card bills. This law also allows young adults.
a card user to dispute a purchase made with a card.
The newsletter may be reprinted in whole or in part
The Truth in Lending Act requires creditors to give without advance permission. In addition, the FDIC offers
consumers information about the Annual Percentage this special edition online in a PDF version (at
Rates and other costs of a credit card or loan. This law www.fdic.gov/consumers/consumer/news) that looks just
also protects consumers if a credit card is lost or stolen. like the printed newsletter and can easily be reproduced in
The Truth in Savings Act requires disclosures about any quantity. The back page of the PDF version also was
interest rates and fees and prohibits misleading or intentionally left blank so that an organization could add its
inaccurate advertising for checking and savings accounts. name, logo, a special message and/or self-mailing
information.

FDIC Consumer News Spring 2005


9
SPECIAL GUIDE FOR YOUNG ADULTS

Take Our “Financial Aptitude Test” — the F.A.T.


You don’t need a #2 pencil or a calculator to take our quiz, but you do need a good understanding of the information
in this special report to get a good score. Think you’re ready?
1. It’s always smart to send their 20s should focus
in the minimum payment entirely on meeting
How To Learn More
due on a credit card bill monthly expenses and
each month and stretch saving for short-term goals The FDIC offers a variety of assistance to help
out the card payments as (such as buying a home or consumers understand how to handle their money and
long as possible instead of starting a business) and not resolve complaints. Start with the consumer information
paying the bill in full. True start saving for retirement on the FDIC Web site at www.fdic.gov, where you’ll
or False? until their 40s at the find consumer brochures and alerts, back issues of our
earliest. True or False? quarterly FDIC Consumer News, and an interactive
2. Your credit record (your
financial education program called Money Smart that
history of paying debts and 7. If you receive an e-mail
provides a basic introduction to bank services. You also
other bills) can be a factor from a company you’ve
can get answers to questions by phone or e-mail (see
when you apply for a loan done business with asking
next page).
or a credit card but cannot you to update your records
affect non-credit decisions, by re-entering your Social FDIC Consumer News provides continuing financial
such as applications for Security number or bank education. You can sign up for a free e-mail
insurance or an apartment. account numbers, it’s safe subscription. After each new edition is posted to our
True or False? to provide this information Web site, you’ll get an e-mail telling you about the issue
as long as the e-mail and linking you to any story that interests you. Just
3. While one or two late
explains the reason for the follow the instructions posted at www.fdic.gov/about/
payments on bills may not
request and shows the subscriptions/index.html.
damage your credit record,
company’s official logo.
making a habit of it will Other federal government agencies, including those
True or False?
count against you. listed on the next page and the Federal Trade
True or False? 8. The best way to avoid a Commission (www.ftc.gov), publish consumer
“bounced” check — that is, information and have staff, Web sites and other
4. There’s no harm in
a check that gets rejected resources that can help answer your questions on
having many different
by your financial financial matters. Another good place to start is
credit cards, especially
institution because you’ve www.mymoney.gov, the federal government’s central
when the card companies
overdrawn your account — Web site for information about managing your money.
offer free T-shirts and
is to keep your checkbook
other special giveaways as Other resources include financial institutions (through
up to date and closely
incentives. The number their staff, brochures and Web sites) and personal
monitor your balance.
of cards you carry won’t finance classes offered by schools, state and local
Institutions do offer
affect your ability to get a government agencies and non-profit organizations.
“overdraft protection”
loan; what matters is that These local classes may involve a partnership with the
services but these
you use the cards federal government, such as those that offer the FDIC’s
programs come with their
responsibly. True or False? Money Smart curriculum. Another example is the
own costs.True or False?
Cooperative Extension System (www.csrees.usda.gov/
5. A debit card may be a
9. All checking accounts financialsecurity), a nationwide educational partnership
good alternative to a credit
are pretty much the same of more than 3,000 local offices and 100 state
card for a young person
in terms of features, fees, universities, and a research and education agency within
because the money to pay
interest rates, opening the U.S. Department of Agriculture. 
for purchases is
balance requirements and
automatically deducted
so on. True or False?
from a bank account, thus Correct Answers
avoiding interest charges 10. If you or your family
or debt problems. True or has $100,000 or less on 10. True (See Page 9) True (See Page 8) 5.
False? deposit at an FDIC- 9. False (See Page 6) False (See Page 3) 4.
insured bank, and the bank
6. It makes no sense for 8. True (See Page 4) True (See Pages 3) 3.
fails, your money is
young adults to put money
completely safe. True or 7. False (See Page 5) False (See Page 3) 2.
aside for their retirement
False?  6. False (See Page 3) False (See Page 2) 1.
many years away. People in
(See correct answers at right.)

FDIC Consumer News Spring 2005


10
SPECIAL GUIDE FOR YOUNG ADULTS

The Federal Deposit Insurance


For More Corporation insures deposits at banks and FDIC
savings associations and supervises state- Consumer News
Information chartered banks that are not members of the
Federal Reserve System. The FDIC’s services
include a toll-free consumer assistance line, Published by the Federal Deposit
answers to written questions, and Insurance Corporation
informational material. Toll-free phone:
Donald E. Powell, Chairman
(877) ASK-FDIC or (877) 275-3342. The
phone line is staffed Monday through Friday, Elizabeth Ford, Assistant Director,
8:00 a.m. to 8:00 p.m., Eastern Time. Office of Public Affairs (OPA)
Recorded information is available 24 hours a Jay Rosenstein, Senior Writer-Editor,
day. The toll-free TTY number for the OPA
deaf/hard-of-hearing is (800) 925-4618. Home
Page: www.fdic.gov. Mail: 550 17th Street, Mitchell Crawley, Graphic Design
NW, Washington, DC 20429. FDIC Consumer News is produced
quarterly by the FDIC Office of
For questions about deposit insurance coverage: Contact the FDIC Division
of Supervision and Consumer Protection at the address and phone numbers Public Affairs in cooperation with
above or by e-mail using the Customer Assistance Form on the Internet at other Divisions and Offices. It is
www2.fdic.gov/starsmail/index.html. The National Credit Union Administration intended to present information in a
(listed below) insures deposits at federally insured credit unions. nontechnical way and is not intended
to be a legal interpretation of FDIC
For other questions, including those about consumer protection laws, or regulations and policies. Mention of
complaints involving a specific institution: First attempt to resolve the matter a product, service or company does
with the institution. If you still need assistance, write to the institution’s primary not constitute an endorsement.
regulator listed on this page. Although the FDIC insures nearly all banks and savings
associations in the United States, the FDIC may not be the primary regulator of a This newsletter may be reprinted
particular institution. Other regulators are listed below. To submit a complaint about in whole or in part. Please credit
an FDIC-supervised institution, contact the FDIC Division of Supervision and FDIC Consumer News.
Consumer Protection as listed above. For inquiries involving problems or complaints Send comments, suggestions or
related to the FDIC, contact the FDIC Office of the Ombudsman at the mailing questions to: Jay Rosenstein,
address and phone numbers listed above, by fax to (202) 942-3040, or by e-mail to Editor, FDIC Consumer News
ombudsman@fdic.gov. 550 17th Street, NW, Room 7100
The Federal Reserve System supervises state-chartered banks that are members of Washington, DC 20429
the Federal Reserve System. Phone: (202) 452-3693. Fax: (202) 728-5850. E-mail: jrosenstein@fdic.gov
Home Page: www.federalreserve.gov. E-mail: www.federalreserve.gov/feedback.cfm. Fax: (202) 898-3870
Mail: Division of Consumer and Community Affairs, 20th Street and Constitution Find current and past issues of FDIC
Avenue, NW, Mail Stop 801, Washington, DC 20551. Consumer News at www.fdic.gov/
The Office of the Comptroller of the Currency charters and supervises national consumers/consumer/news. Refer to
banks. (The word “National” appears in the name of a national bank, or the initials this same index to locate issues that
“N. A.” follow its name.) Phone: (800) 613-6743. Fax: (713) 336-4301. Home Page: are specially formatted for being
www.occ.treas.gov. E-mail: consumer.assistance@occ.treas.gov. Mail: Customer reprinted in any quantity.
Assistance Group, 1301 McKinney Street, Suite 3710, Houston, TX 77010. To receive an e-mail notice about
The Office of Thrift Supervision supervises federally and state-chartered savings each new issue of FDIC Consumer
associations plus federally chartered savings banks. (The names generally identify News posted on the FDIC Web site,
them as savings and loan associations, savings associations or savings banks. Federally with links to stories, follow
chartered savings associations have the word “Federal” or the initials “FSB” or “FA” instructions posted at
in their names.) Phone: (800) 842-6929 or (202) 906-6237. Home Page: www.fdic.gov/about/subscriptions/
www.ots.treas.gov. E-mail: consumer.complaint@ots.treas.gov. Mail: Consumer index.html.
Affairs Office, 1700 G Street, NW, Washington, DC 20552. Consumer information from the
The National Credit Union Administration charters and supervises federal credit FDIC is available at www.fdic.gov
unions, and insures deposits at federal credit unions and many state credit unions. and from the FDIC Public
Phone: (703) 518-6330. Fax: (703) 518-6409. Home Page: www.ncua.gov. E-mail: Information Center,
pacamail@ncua.gov. Mail: Office of Public and Congressional Affairs, 1775 Duke 801 17th Street, NW, Room 100
Street, Alexandria, VA 22314. Washington, DC 20434
Toll-free phone: (877) 275-3342 or
Your state government also may offer assistance and publish useful information.
(202) 416-6940 (Washington area)
Contact your state’s Attorney General’s office, consumer protection office or
E-mail: publicinfo@fdic.gov
financial institution regulatory agency as listed in your phone book or other
Fax: (202) 416-2076
directories, or visit your state’s official Web site.

FDIC Consumer News Spring 2005


11

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