You are on page 1of 3

6/15/22, 1:42 AM A troubleshooting technique to determine why the Status LED on the 1394 System Module is flashing red

lashing red on power up

Rockwell Automation
Rockwell logo
Automation
Listen
Think
Solve Center

Support Get Support



Training & Webinars
Online Forum
leo.sboone@…
My 
logo
 
TechConnect
Customer Care

03-Feb-2022 - Important product notice regarding Microsoft vulnerability patch (MS KB5004442)

 
0

ID: QA50864 | Access Levels: TechConnect

A troubleshooting technique to determine


why the Status LED on the 1394 System
Module is flashing red on power up
READ LATER:

Email this page

Print

To find an answer using a previous Answer ID, click here

Search Knowledgebase... SEARCH

ADD TO FAVORITES

Document ID
QA50864

Published Date
02/19/2020

Summary
A troubleshooting technique to determine why the Status LED on the 1394 System Module
is flashing red on power up

Question

Question
How to understand the status LED on the 1394 System Module is flashing red?

https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/39835 1/3
6/15/22, 1:42 AM A troubleshooting technique to determine why the Status LED on the 1394 System Module is flashing red on power up

Environment
1394 System Module

Answer

Answer
This is a reasonable test to determine why the 1394’s system module status LED is flashing Red when 24V is
supplied to W1/ W2 on power up. Remove the terminator plug at the end of the axis module and insert the
terminator plug directly to the end of the system module. NOTE: Use extreme caution when removing the
terminator plug, bus power could be present and may take a while to dissipate! Apply 24V to W1 / W2. After a few
seconds the System module status LED should flash red/green, however after a period of time may eventually
switch to flashing red. If the system module is, or had flashed green/red, then the system module is most likely
good. If the system module status LED never gets past flashing red, then check one of two items. 1) Check the
feedback connectors at the bottom of the system module for correct wiring. Color coding for the cables can be
found in the 1394 installation manual. (NOTE: Make sure the wire conductors are crimped - not crimped on the
insulation). At a minimum axis 0’s feedback connector must be intact for the system module to progress to
red/green. For hi-res feedback devices this means the sin and cos signals must be present, not necessarily the
data+ and data- lines to pass this test. 2) The terminator plug must be present. Check that no bent pins are
found within the terminator plug.

Additional info for 1394 SERCOS hardware

When using a hi-res feedback motor, the sercos ring will not get past phase 3 if the status led is flashing red on
power up or the wrong amplifier is selected in Logix.

When using resolver based motor, the sercos ring will phase to 4, even if the status led is flashing red.

If an axis has a fault (motor feedback loss, over temperature fault) and if that axis is not in the configured group,
the system status light will still blink red, but all preceding axis in the group (if phased to 4) will operate correctly
(MSO is successful). When grouping axis, it is not allowed to skip an axis. That is you cannot have axis0, axis2,
and axis3 (skipping axis1) in the group. The system will not phase past 2. The axis must be contiguous.

Bad motor / or a motor feedback device can cause the system module to flash red. A good check to verify a bad
feedback device is to select "none" for motor catalog number in the properties field for that axis. The system
should phase to 4 and not generate a feedback fault, since the motor/feedback device has not been declared.

Also check the +9 volt supply used for the hi-res feedback devices. If the supply sags, the smart devices will fail
to self-identify, which would result in the observed problem

Was this answer helpful?



Yes
No
https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/39835 2/3
6/15/22, 1:42 AM A troubleshooting technique to determine why the Status LED on the 1394 System Module is flashing red on power up

RATE CONTENT

Recently Viewed

1394 Runtime Display 1394 Ground Fault 1394 feedback issues

 
DISCLAIMER
This knowledge base web site is intended to provide general technical information on a particular subject or
subjects and is not an exhaustive treatment of such subjects. Accordingly, the information in this web site is not
intended to constitute application, design, software or other professional engineering advice or services. Before
making any decision or taking any action, which might affect your equipment, you should consult a qualified
professional advisor.

ROCKWELL AUTOMATION DOES NOT WARRANT THE COMPLETENESS, TIMELINESS OR ACCURACY OF ANY OF THE
DATA CONTAINED IN THIS WEB SITE AND MAY MAKE CHANGES THERETO AT ANY TIME IN ITS SOLE DISCRETION
WITHOUT NOTICE. FURTHER, ALL INFORMATION CONVEYED HEREBY IS PROVIDED TO USERS "AS IS." IN NO EVENT
SHALL ROCKWELL BE LIABLE FOR ANY DAMAGES OF ANY KIND INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS PROFIT OR DAMAGE, EVEN IF ROCKWELL AUTOMATION HAVE BEEN ADVISED ON THE
POSSIBILITY OF SUCH DAMAGES.

ROCKWELL AUTOMATION DISCLAIMS ALL WARRANTIES WHETHER EXPRESSED OR IMPLIED IN RESPECT OF THE
INFORMATION (INCLUDING SOFTWARE) PROVIDED HEREBY, INCLUDING THE IMPLIED WARRANTIES OF FITNESS
FOR A PARTICULAR PURPOSE, MERCHANTABILITY, AND NON-INFRINGEMENT. Note that certain jurisdictions do not
countenance the exclusion of implied warranties; thus, this disclaimer may not apply to you.

www.rockwellautomation.com

Copyright © 2022 Rockwell Automation, Inc. All Rights Reserved.

  

https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/39835 3/3

You might also like