Project Quality

Management Overview

8.1 Plan Quality

8.2 Manage Quality 8.3 Control Quality
Management

.1 Inputs .1 Inputs .1 Inputs

.1 Project charter .1 Project management plan .1 Project management plan
.2 Project management plan .2 Project documents .2 Project documents
.3 Project documents .3 Organizational process assets .3 Approved change requests
.4 Enterprise environmental .4 Deliverables
.2 Tools & Techniques
factors .5 Work performance data
.1 Data gathering
.5 Organizational process assets .6 Enterprise environmental
.2 Data analysis
factors
.2 Tools & Techniques .3 Decision making
.7 Organizational process assets
.1 Expert judgement .4 Data representation
.2 Data gathering .5 Audits .2 Tools & Techniques
.3 Data analysis .6 Design for X .1 Data gathering
.4 Decision making .7 Problem solving .2 Data analysis
.5 Data representation .8 Quality improvement methods .3 Inspection
.6 Test and inspection planning .4 Testing/product evaluations
.3 Outputs
.7 Meetings .5 Data representation
.1 Quality reports
.6 Meetings
.3 Outputs .2 Test and evaluation
.1 Quality management plan documents .3 Outputs
.2 Quality metrics .3 Change requests .1 Quality control measurements
.3 Project management plan .4 Project management plan .2 Verified deliverables
updates updates .3 Work performance information
.4 Project documents updates .5 Project documents updates .4 Change requests
.5 Project management plan
updates
.6 Project documents updates

Figure 8-1. Project Quality Management Overview

Figure 8-2 provides an overview of the major inputs and outputs of the Project Quality Management processes
and the interrelations of these processes in the Project Quality Management Knowledge Area. The Plan Quality
Management process is concerned with the quality that the work needs to have. Manage Quality is concerned with
managing the quality processes throughout the project. During the Manage Quality process, quality requirements
identified during the Plan Quality Management process are turned into test and evaluation instruments, which are
then applied during the Control Quality process to verify these quality requirements are met by the project. Control
Quality is concerned with comparing the work results with the quality requirements to ensure the result is acceptable.
There are two outputs specific to the Project Quality Management Knowledge Area that are used by other Knowledge
Areas: verified deliverables and quality reports.

Part 1 - Guide
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