PT. GE Operations indonesia South Quarter Tower 8, Lanta 18-19, JLR.A Kortin Kav 8, Gilandak Borat Glendok ‘okarta Selotan Oki, Jakarta 12430 +6221 5730500 Preoot eoeusen? Service Request Type: Corrective Repair wavnegeheatthcare.com Service Request Number: 1-7931525186 @ GE Healthcare Service Report Customer Name: TBNU SINA, RSI Location: Padang-Indonesia Pos: Contact Phone: +6281363754493 Contact Name: Mr -Syahrom Email Address: Initial Problem Description: Suspected detector issue Eames system 0 roszmotss itl auipment status: 1-5ystem Doan Ser Number Enlements N Produc Description nova 2000 16TAL sei sens sett cos Date fet Type Feld supper Engineer Name: Rasen Topon Tube Se Reading mroblem Desrpn trot Conmuniestn AC wth Oster Detector performance was degraded /not really good ‘After UP / Running the system, when user test to expose, any error “power supply failure’ ond system down Cause/ Diagnosis: Performed reseat fiber optic cable in detector and RTAC, ond check fiber optic conition Igood) Check communication RTAC from DL (OK) Performed Detector diagnostic, there are error in detector voltage and ARC Anclog check ond inspect to machine fcom, PDB ponel was OFF ond OMOI Trip Performed OMDI reset Resolution/ Service Performed: June 19th, 2020 Performed test exposed use cine and fluoro (OK! Performed bad pixel there are error in segement density ond bad pixel density ond pike gain calibration (ox) Performed 0ST \some result any Passed ond no data) take some photo for error log and results of cabration and diagnostics tune 20th, 2020: check ond inspect al fuse (0K) check ond inspect continuity, ony shortin Rt [pin 13 -pin 14) check and inspect input and output voltage Contactor Cl, in LI-L2 or L2-L3 only 190-220 VAC but if refer to schematic diagrams should be 400 VAC check ond inspect input and output voltage Trafo TRI and TR2, but output TRL ond TR2 are not voltage Recommendation tune 19th, 2020 ‘According to me, the detector performand have been degraded or have decreased. dune 20th, 2020 Suspect pat for next troubleshooting in below = Trafo TRL ond TR2 “Contactor C1 orb Poge No.1of2PT. GE Operations indonesia South Quarter Tower 8, Lanta 18-19, JLR.A Kortin Kav 8, Gilandak Borat Glendok ‘okarta Selotan Oki, Jakarta 12430 +6221 5730500 Preoot eoeusen? Service Request Type: Corrective Repair ‘snya.geheattncare.com Service Request Number: 1-7931525186 @ GE Healthcare Service Report Ens Date Time Hours Labour Type June 20, 2020 0300-1100 200 Onsite Repair June 19, 2020 0630-1300 650 Zone Travel June 19,2020 13:00-2100 8.00 Onsite Repair Rens Part Number oy Description ‘Asset Serial No ERC Expense Date Type ty Comments Sh ommesnnnme IS 20-Jun-2020 11:20 20-Jun-2020 11:23 RADEN TOPAN. SYAHRON Poge No.20f2 Engineer Signature: