Professional Documents
Culture Documents
SERVICE MANUAL
REVISION:
Form No. 3308058.019 8/04
(Replaces 3308058.001)
©2004 Dometic Corporation
LaGrange, IN 46761
1
Contents PAGE NO.
WeatherPro & Oasis Elite Symptom/Cause ........................................... 3
2
SYMPTOM CAUSE LOCATION
4. Awning works with key FOB but not 1. Circuit Board Wiring Section 3.1.5 & 3.1.6
remote switch (WeatherPro Only) 2. Switch Section 4.1
7. WeatherPro awning works when Oasis 1. Wiring/Connections Section 1.2 & 9.1
Elite should or visa versa 2. Circuit Board Wiring Section 3.1.4
8. Awning does not close during high wind 1. Wind Sensor Switch Off Section 3.3
conditions 2. Wind Sensor Wiring Section 1.6 & 3.1.8
3. Wind Sensor Section 2.1
9. Beeping sound coming from control box 1. Wind Sensor Wiring Section 3.1.8 & 3.1.9
(WeatherPro Only) 2. Wind Sensor Section 2.1
3
SECTION 1 WIRING
3307930 & 3309114 Control Box Kit Using
1.1 12VDC Supply Wire
Universal MATE-N-LOKR Soft Shell Connector
1.1.1 The 12VDC supply wire must be run from
the 12VDC supply source to the Control
4 5 6
Power Supply
Wind Sensor Switch
ENABLE (ON)
+12.5 DISABLE (OFF)
VDC
Close
Red + Black-
Cable to Wind Sensor Black 1
Cable Between MATE-N-LOK
18-20 Gauge Red 2
Green 3 4 Pin Connectors
(18 Foot Maximum) Yellow 4 Customer Supplied
Open
18-20 Gauge
*FUSE LOCATED INSIDE
(18 Foot Maximum)
Close
1.1.3 If the control is the part number 3307930 Location Pin Functions Wire Color Wire Size
& 3309114 the voltage can be checked Pin 1 12+VDC Red 12 Gauge
on the pins (1) and (2) of the 15 pin MATE- Pin 2 12- VDC Black 12 Gauge
Pin 3 Ignition Isolator Pink 16 Gauge
N-LOK® plug. Pin (1) is DC+ and pin (2) is Pin 4 Oasis Elite Remote Switch Green/White 16 Gauge
DC-. See FIG. 1.1B Pin 5 WeatherPro Remote Switch Green 16 Gauge
1.2 Wire From Control Box to Awning. Arm As- Pin 6 Blank
Pin 7 Oasis Elite Motor (-12VDC) Blue or Blk/Wh See chart in 1.2
sembly (WeatherPro) and Awning Motor (Oa- Pin 8 WeatherPro Motor (-12VDC) Black See chart in 1.2
sis Elite) Pin 9 Oasis Elite Remote Switch Yellow/White 16 Gauge
Pin 10 WeatherPro Remote Switch Yellow 16 Gauge
A Red and Black Wire (WeatherPro) Red/White Pin 11 Blank
and Blue or Black/White wire (Oasis Elite) of Pin 12 Oasis Elite Motor (+12VDC) Red/White See chart in 1.2
Pin 13 WeatherPro Motor (+12VDC) Red See chart in 1.2
adequate size must be run between the control Pin 14 Oasis Elite Remote Switch Brown/White 16 Gauge
box and the awning. To avoid voltage drop fol- Pin 15 WeatherPro Remote Switch Brown 16 Gauge
low the chart below to determining the proper
size wire to be used. 1.3 Wire Inside Hardware Channel (WeatherPro Only)
Wire Length Wire Size To make the connection between the wire run in
10' & Under 14 Gauge 1.2 and the awning motor there is a cable run in
11' to 30' 12 Gauge the hardware from the bottom to the top. Check
Over 30' 10 Gauge this wire for pinches or breaks. If wire is defec-
tive replace with new harness. See FIG. 1.3.
WeatherPro
FIG. 1.2 Main Arm FIG. 1.3
Right Side
Red
Pig Tail
Black for Motor
Red
Pig Tail to Black
Black or Blue
Cable
Control Box
End
Red/White
Red
Black
Red Blue or Blk/Wh Oasis Elite
Motor
Right Arm
Assembly
Open
*FUSE LOCATED INSIDE
Cable
Close
4
1.4 Motor Connection & Motor
1.4.1 The awning motor is connected to the FIG. 1.5 Green EXTEND WeatherPro
hardware at the top of the awning hard- Brown Remote
Switch
ware front channel. Make sure connec- RETRACT
Yellow
tion is tight and corrosion free.
1.4.2 Disconnect the motor from the hardware Pig Tail to
Remote Switch
connection. See FIG. 1.4. Apply DC volt-
Yellow/White
Brown/White
age directly to the motor wire connector.
A minimum of 12.5 VDC is required to op- Pig Tail to Green/ White
Brown
White
erate the motor. If motor does not turn it is Remote Switch
Green/ White
EXTEND
defective and the drive assembly must be
replaced. Green RETRACT
Yellow Yellow/White
Brown Oasis Elite
FIG. 1.4 Motor
WeatherPro
Remote
Switch
Arm
Motor Con-
nection
Open
*FUSE LOCATED INSIDE
Close
FIG. 1.6A
Green
Green
Black
Black
Red
Wind Sensor
ENABLE
DISABLE
1.1B & 3.4B
Wind Sensor
DISABLE
ENABLE
1.7 Ignition Interlock Wire
1.7.1 When using the 3307916 Control box, the
ignition Interlock wire when correctly in-
stalled will prevent the awning from open-
ing when the ignition key is in the on posi-
tion. This wire is routed between the igni-
tion isolator (Pink) wire of the control box
to the ignition isolator of the vehicle. It
should be a 16 gauge wire. Make sure
wire connections are tight and corrosion Note: Dometic uses two different control box configura-
free. See FIGS. 1.1A & 1.7. tions for the WeatherPro Awnings. The first is part number
3307916 and has 6 molded rubber plug harnesses com-
FIG. 1.7 + Ignition ing out of a strain relief. See FIG. 3.4A. The second is part
Pink Isolator
numbers 3307930 & 3309114 and has one (1) 15 pin
MATE-N-LOK® with 13 wires going to the strain relief and
it has a 4 pin connector used in the wind sensor cable.
See FIG. 1.1B & 3.4B.
3.1 Circuit Board
The circuit board can be checked out by the pro-
Open
cess of elimination. Make sure there is 12.5 VDC
*FUSE LOCATED INSIDE
going into the circuit board.
3.1.1 Disconnect all pig tails coming out of the
Close (3307916) control box. Control box
3307930 & 3309114 with 15 wire plug
must remain connected.
1.7.2 When the 3307930 & 3309114 control box 3.1.2 Check for 12.5 VDC (minimum) at T1 (red
is used the pink wire is routed from the 15 +) and T3 (black –) on circuit board.
pin connector to the ignition isolator of the 3.1.3 Check for 12.5 VDC (minimum) on each
vehicle. It should be a 16 gauge wire. leg of fuse. Place the negative lead of the
Make sure wire connections are tight and volt meter on T3 and check each leg of
corrosion free. See FIGS. 1.1B & 3.4B. the fuse with the positive lead. This should
read 12.5 VDC on each leg. Replace if
SECTION 2 Wind Sensor defective.
2.1 The wind sensor monitors the wind speed (14- Note: Some control boxes contain an auto-reset fuse.
22 MPH) and sends a signal to the control box if 3.1.4 Check for voltage at the WeatherPro out-
wind speeds exceeds the preset setting. The cor- put to motor pigtail on control box 3307916
rect position of the winds sensor is critical. It (Red & Black wire), and on the 15 pin con-
should be within 3 feet of the right side top mount- nector on control box 3307930 & 3309114
ing bracket and away from other objects. To check check for voltage at Red (pins 8) and Black
out the wind sensor, open the awning and place (pin 13).
the wind sensor switch in the ENABLE (ON) po- First, press and hold the rocker switch in
sition. You can create sufficient amount of wind the open position. Place the negative lead
by placing a standard hair dryer approximately 6 of the digital volt meter on the Black wire
inches away from the wind sensor with the dryer position of the pigtail and the positive lead
set on HIGH and NO HEAT. The awning should of the volt meter on the Red wire position
close automatically. See FIG. 2.1. of the pigtail. The meter should read (–)
SECTION 3 Control Box negative 12.5 VDC (minimum). Do not
The control box is the heart of the system and move the volt meter leads and press and
contains a fuse, rocker switch, wind sensor toggle hold the rocker switch in the close posi-
switch & circuit board. tion. The meter should read (+) positive
12.5 VDC (minimum).
6
3307916 Control Box Cable to Wind Sensor
FIG. 3.4A (18 Foot Maximum)
WeatherPro
Rocker Switch WeatherPro
Remote T10 T11 T12 T13 T14 T15 T16 T17 T18 T19 T20
Green/White
Switch
Yellow/White
Pink
Green
Open
Green Yellow
Brown
Blue
Blue Brown White
FUSE
15 AMP
Oasis Elite
Remote
Switch
Close
Yellow
Brown
T1 T2 T3 T4 T5 T6 T7 T8 T9
Blue Or Blk/Wh
Black
Red
Red/White
Red 12VDC +
2
Grn/Wh
3
Blue
Yel/Wh
Brn/Wh
Blue
Pink
Yellow
Red 12VDC +
Green
T10 T11 T12 T13 T14 T15 T16 T17 T18 T19 T20
Plug ID Tab
Open
Brown
Green
Blue
Blue
FUSE
15 AMP
Yellow
Black
Brown
Blue Or BlK/Wh
T1 T2 T3 T4 T5 T6 T7 T8 T9
Red
Black 12VDC -
Wind Sensor
Switch Auto-Reset Fuse
ENABLE (ON) On Some Control
DISABLE (OFF) Boxes
7
3.1.5 WeatherPro Remote Switch the Brown/White (pin 14) wire. You
a. To check the WeatherPro (3307916 should hear another relay click and
Control Box) remote switch connec- the volt meter should read (+) posi-
tion (Brown, Green, & Yellow) wires tive 12 VDC (minimum).
in a 3 pin black molded plug, use a 3.1.7 Ignition Interlock Function
jumper wire and connect the Yellow a. To check the ignition interlock func-
to Brown. You should hear the relay tion on control box 3307916
click. Then connect the Green to (WeatherPro Only), apply (+) positive
Brown and you should hear another 12 VDC to the Pink ignition interlock
click. wire. Redo test in Step 3.1.4. There
b. To check the 3307930 & 3309114 should be no readings or relay clicks
control box remote switch use a when the rocker switch is placed in
jumper wire and connect the yellow the open position or the key FOB open
(pin 10) to Brown (pin 15). The relay button is pressed.
should click inside the control box. b. To check the ignition interlock func-
Then connect the Brown (pin 15) to tion on control box 3307930 &
Green (pin 5) and another click will 3309114 (WeatherPro Only), apply (+)
be heard. positive 12 VDC to the Pink ignition
3.1.6 Oasis Elite Remote Switch interlock wire (pin 3). Redo test in
a. Check the Oasis Elite (3307916 con- 3.1.4. There should be no readings
trol box) remote switch (wire in a 3 or relay clicks when the rocker switch
pin black molded plug), and the out- is placed in the open position or the
put to motor wire (in a 2 pin black key FOB open button is pressed.
molded plug) at the same time. The 3.1.8 The circuit board contains an audible
remote switch wires are Brown/White, alarm to alert the user when there is a
Green/White and Yellow/White. The problem with the wind sensor or wind
output to motor wire is Red/White and sensor cable. To test this alarm discon-
Blue or Black/White. Connect the nect the FLAT four (4) conductor wind
positive lead of the digital volt meter sensor cable from the side of the control
to the Red/White wire position of the box. Place the wind sensor switch in the
pigtail and the negative to the Blue or ENABLE (ON) position. The alarm should
Black/White wire position of the pig- beep from inside the control box. If this
tail. Jump across the Yellow/White occurs under normal operation this would
and brown/White wire. You should indicate a problem with the wind sensor
hear the relay click and the voltage wire or the connection between the wire
meter should read (–) negative 12.5 and the circuit board or the wire and the
VDC (minimum). Jump across the wind sensor.
Green/White and the Brown/White 3.1.9 Temperature Sensing
wire. You should hear another relay a. If the temperature is 30° F or less and
click and the volt meter should read the wind sensor switch is in the EN-
(+) positive 12 VDC (minimum). ABLE (ON) position the alarm will
b. Check the Oasis Elite 3307930 & sound. The awning will not open and
3309114 control box remote switch if it is in the open position it will auto-
and the output to the motor at the matically close. Moving the switch to
same time. The remote switch wires the DISABLE (OFF) position will stop
are Brown/White (pin 14), Green/ the alarm from sounding. See Sec-
White (pin 4) and Yellow/White (pin tion 1.6 and Section 2.1.
9). The output wires to the motor are b. If the temperature exceedes the 105°
Red/White (pin 12) and Blue or Black/ high range the wind sensor will con-
White (pin 7). Connect the positive tinue to function. The alarm will not
lead of the digital volt meter to the sound. High winds (over 18- 22 MPH)
Red/White (pin 12) wire position of the will close the canopy.
pigtail and the negative to the Blue or 3.2 Control Box Rocker Switch
Black/White (pin 7) wire position of the The awning can be operated at the control box
pigtail. Jump across the Yellow/White by using the rocker switch located on the cover
(pin 9) and brown/White (pin 14) wire. of the control box. To test the switch, press open
You should hear the relay click and or close and you should hear a relay click. If after
the voltage meter should read (–) all other circuit board checks are made and no
negative 12.5 VDC (minimum). Jump
across the Green/White (pin 4) and
8
click is present switch is defective. Replace SECTION 5 Remote Key FOB
switch. 5.1 The remote key FOB is powered by a 12 VDC
3.3 Wind Sensor Toggle Switch type 23A battery. The operational range is up to
The toggle switch turns the wind sensor feature 30 feet. This distance will vary depending on the
on and off. When the switch is in the DISABLE battery condition. To change the battery, remove
(OFF) position the awning will not automatically screw in back of key FOB and replace it with a
retract if threatening winds are present. When in type 23A 12VDC battery. See FIG. 5.1.
the ENABLE (ON) position the awning will auto-
matically retract if the wind exceeds the preset FIG. 5.1
EXTEND
setting. PATIO
RETRACT
DOOR
properly the circuit board is probably defective. RETRACT Battery
Replace the control box assembly. 23A 12V
FIG. 5.2
Programming
Indicator Light
Patio Awning
Open Button
Programming Programming
Programming
Indicator Light Button
Button
9
SECTION 6 Auxiliary Cable
FIG. 7.1
In Case Of Coach 12VDC Power Failure:
6.1. The WeatherPro hardware provides an auxiliary
power cable to connect the awning motor to an
external 12 VDC power source in case of power
failure in the coach. A good external 12 VDC
power source would be an automobile battery.
Access the motor and hardware cable connec-
tion located behind the wire cover at the top of
Bolt
the right hand arm. Gently squeeze the sides to-
gether to remove. Unplug the connection. See
FIG. 6.1.
SECTION 8 WeatherPro Fabric, Roller
FIG. 6.1 Tube, Torsion Assembly &
Weathershield Replacement
8.1. General Instructions
8.1.1 The fabric roller tube assembly (referred
to in the instructions as a FRTA) consists
of a vinyl or acrylic fabric, roller tube, tor-
Motor sion assembly and weathershield. These
Connector instructions will aid the service technician
10' Auxiliary to make repairs quickly and correct. The
Cable repairs must be made by a qualified ser-
Wire
Hardware vice technician. Read instructions EN-
Cover
Connector TIRELY before attempting to make repairs
on the product.
10
8.2.3 Extend or open the awning two revolu- 8.3 Left Hand Torsion Removal
tions of the FRTA. This will allow for re-
moval of top brackets and the FTRA.
8.2.4 Pin the left hand torsion. See Section 8.3.
8.2.5 Disconnect the wire harness at the plug Use extreme care. Springs under tension are
by the lower mounting bracket of the right dangerous. If not controlled they will unwind
arm assembly. In some installations the quickly. Keep hands and clothing clear of top
harness may be run through a hole in the
casting, as personal injury may result.
side wall of the coach. If the hole is sealed,
use a screw driver to dig out the sealant. Note: If the awning is installed on a coach, complete the
Be careful not to damage wires, wall, or following steps on a step ladder with the FRTA extended
the harness assembly out of the coach. two turns from the awning rail.
Wire Tie 8”
Wire Tie 8”
Below Top
Above Front
Bracket
Channel Cover
Bottom Bracket
Front Channel Cotter Pin
Cover Insert Cotter Pin All The Pin
Way Through End Cap
8.2.7 While lifting the arm assemblies to sup- And Hole In Torsion Rod
port the FRTA, remove the lag bolts hold-
ing the top and bottom mounting brack- Note: Do step 8.3.4 if FRTA is installed on coach. If not
ets to the side wall of the coach. Slowly installed on coach proceed to step 8.3.5.
walk the awning fabric out of the awning
rail. 8.3.4 Insert a wood block, between front and
8.2.8 Lay the FRTA on a large clean work area back channel to space the FRTA 2 - 3
to prevent damage. inches from the coach. Push arm assem-
8.2.9 Before removing the arm assemblies, you bly closed. Wrap a nylon wire tie around
must read and understand Sections 8.3 arm to keep it from extending.
and 8.4.
11
8.3.5 Remove Hex Head 1/4"-20 x 1/2" screw 8.5.2 Remove both torsions. See Sections 8.3
that attaches arm assembly to top cast- and 8.4 for drive assembly removal.
ing. Lift casting out of arm assembly. 8.5.3 Roll the awning completely out on a clean
8.3.6 Clamp a Vice-Grip® firmly to the top cast- smooth surface.
ing. See FIG. 8.3.6. 8.5.4 With the awning laying flat, slide the roller
Left Hand Torsion Shown tube out from fabric.
FIG. 8.3.6
Note: Use needle nose pliers to remove the poly rope from
the groove(s) of the roller tube before removing fabric.
Top Casting
End Cap
8.6 WEATHERSHIELD ASSEMBLY REMOVAL
AND REPLACEMENT
8.6.1 Remove the two screws (one on each
side) that lock slat "A" to first slat "B". See
FIG. 8.6.1 & 8.6.3.
Cotter Pin
FIG. 8.6.1 Top Slat “A”
Clamp Vise Grip®
Firmly To Top
Casting
5/16” Channel
8.3.7 Keep a tight hold onto the Vise Grip® while Both Ends
the cotter pin is pulled out of the end cap.
8.3.8 Slowly unwind the spring tension, do not
Slat “B”
allow rapid spin off.
8.3.9 Use the electric drill with a 3/16" drill to
remove the 3 pop rivets that secure the
end cap to the roller tube. Pull the torsion
out of the tube and remove any burrs or 5/16” Channel 1/4” Channel
rivet bodies. Install Toward Install Toward
Note: If the awning is installed on a coach, complete the Canopy Awning Rail
following steps on a step ladder with the FRTA extended
two turns from the awning rail. FIG. 8.6.3
Sla
8.4 Right Hand Drive Assembly Removal Sla t“
t“ A”
8.4.1 When the removal of the Right Hand Drive Sla B”
t“
Assembly is necessary, the left hand must Sla B”
t“
be pinned, or the FRTA will unroll and the 1s B”
spring tension will be lost. See Section 8.3 “B t . S l
” at
Note: Do step 8.4.2 if FRTA is installed on coach. If not
installed on coach proceed to step 8.4.3.
13
8.8.5 Install right hand drive torsion
a. New right hand drive torsions are
shipped with the top casting and the
stabilizer positioned for installation. If Severe injury can result from the rapid spin-of
the torsion has been pre-installed it
of the top casting. NEVER use bare hands to
must be aligned before it is put into the
FRTA. handle a top casting under spring tension.
b. Apply DC power directly to the drive
assembly with the emergency har- 8.9.1 Clamp the Vise Grip® tightly to the top
ness or the control box. Allow the casting on the left hand torsion assembly.
stabilizer to turn until one of the stabi- See FIG. 8.9.2.
lizer slots is centered on the round slot 8.9.2 Start with the Vise Grip® in the 6 o-clock
in the motor casting. See FIG. 8.8.5. position. Keep a firm hold on the Vise
Grip®. Slowly wind in the direction of the
Motor Slot Must FIG. 8.8.5 arrow 9 complete turns. See FIG. 8.9.2.
Go Under Fabric
Rope Channel Left Hand FIG. 8.9.2
Stabilizer
Of Roller Tube Mo Torsion Shown
to Wind In Direction Of Arrow
r
14
8.9.4 Remove Vise Grip® from top casting and
insert into arm assembly. Replace Hex
Head 1/4"-20 x 1/2" screw and tighten.
Red
Pig Tail to
Black Remote Switch
Open
*FUSE LOCATED INSIDE
Close
15
FIG. 9.1B
3307930 &
10 11 12
7 8 9
4 5 6
Red (13)
1 Blue or BlK/Wh (7)
2
2 1 2 3 1
Black (8) Red/White (12)
WeatherPro AMP 2-Pin
Connector
Awning
Main Arm
Right Side Oasis
Elite
FRTA
AMP UNIVERSAL MATE-N-LOK R
Soft Shell Connector
13 14 15
10 11 12
7 8 9
4 5 6
1 2 3
Open
*FUSE LOCATED INSIDE
Close
16