Zabdy Sinai Ayala Corea

Age : 22 years
Home Address : Villa Venezuela Grupo B
#787
Phone number : 8796-5667
Email : zabdy2000@gmail.com

Education
ESTUDIOS
Elementary School Pierre et Marie Curie School

High School Pierre et Marie Curie School y Liceo Cultural Nicaragϋense

Language : Spanish : Native

English : Advanced
French : Intermedium

Work Experience

Customer Service Representative

2018-2019 : Sitel Nicaragua for a Bank Campaign
March 2018 : February 2019 Voice representative making payments, handling credit
card statements
2019- Ibex Nicaragua for a Remmitances campaign
May 2019- June 2020 Voice support sending and receiving money. Modifying
transactions

Quality Assurance(QA)
2020-2022- Ibex Nicaragua for a Logistics campaign
August 2020- Present days : providing QA talks, creating reports for Operations, Driving
calibrations to team managers, providing support to Agents, Team Managers and Team leaders