The communication process starts with a sender or the person who wants to communicate a though to the other person/

persons. The sender interprets the thoughts into various symbols and words that the receiver can understand and then transmits the message. The message is transmitted through a medium such as email, oral or written media. Then there is a receiver for whom the message is meant. The last step is feedback where the receiver responds to the message sent by the sender. There are various barriers to the process that are called noise. These barriers can be internal such as poor listening skills or external such as high noise levels in the surrounding. For example if I am at a part and I want to call to my friend standing at the far corner of the room then I call and wave to her to come over. I used the oral medium of communication and interpreted my message into words and symbols. My friend did not hear me due to the high noise level but saw me and nodded, this was the receivers reaction. The feedback is when she walked over to me

There are two types of barriers internal and external. Examples of internal barriers are fatigue, poor listening skills, attitude toward the sender orthe information, lack of interest in the message, fear, mistrust, past experiences, negative attitude, problems at home, lack of common experiences, and emotions. Examples of external barriers include noise,distractions, e-mail not working, bad phone connections, time of day,sender used too many technical words for the audience, and environment. Barriers keep the message from getting through. When communicating, watch out for barriers. Monitor the actions of the receiver. Watchher body language; check to make sure the message the receiver receivedis the one sent ask questions and listen.

The communication process is a simple model that demonstrates all thefactors that can affect communication. Communication is effective if themessage that is received is the same one that is sent.

Verbal Communication Verbal communication is further divided into written and oral communication. The oral communication refers to the spoken words in the communication process. Oral communication can either be face-to-face communication or a conversation over the phone or on the voice chat over the Internet. Spoken conversations or dialogs are influenced by voice modulation, pitch, volume and even the speed and clarity of speaking. The other type of verbal communication is written communication. Written communication can be either via snail mail, or email. The effectiveness of written communication depends on the style of writing, vocabulary used, grammar, clarity and precision of language.

Nonverbal Communication Non-verbal communication includes the overall body language of the person who is speaking, which will include the body posture, the hand gestures, and overall body movements. The facial expressions also play a major role while communication since the expressions on a persons face say a lot about his/her mood. On the other hand gestures like a handshake, a smile or a hug can independently convey emotions. Non verbal communication can also be in the form of pictorial representations, signboards, or even photographs, sketches and paintings.

Communication serves five major purposes: to inform, to express feelings, to imagine, to influence, and to meet social expectations. Each of these purposes is reflected in a form of communication.

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A message: what need to be communicated A messenger: the person who has something to communicate A receiver: the person who will receive the message Encoding: verbal and non-verbal convention of communication Decoding: reading by the receiver of the encoding done by the messenger Channel: the means of communication