Professional Documents
Culture Documents
©2009 by the Kellogg School of Management, Northwestern University. This case was prepared
by Lisa Egli, Andy Gieraltowski, Jessica Lambert, Jason Miller, Liz Neely, and Rakesh Sharma,
in collaboration with Rob Griffin, senior vice president and U.S. director of search for Media
Contacts, under the supervision of Professor Mark Jeffery. Cases are developed solely as the
basis for class discussion. Some facts within the case have been altered for confidentiality
reasons. Cases are not intended to serve as endorsements, sources of primary data, or
illustrations of effective or ineffective management. To order copies or request permission to
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mechanical, photocopying, recording, or otherwise—without the permission of the Kellogg
School of Management.
Publisher ID Publisher Name Keyword ID
[airfrance] Exact
air france site Broad
air france airlines Broad
lyon airfare Broad
cont:air france global campaign::france N/A
nice flight Broad
airfrance com Broad
air france com Broad
air france com Broad
[air france] Exact
paris airline Broad
airfrance Broad
air france Broad
airfrance Broad
airfrance com Broad
trip to paris france Broad
[air france] Exact
air france airline Broad
paris tourism Broad
paris cheap flight Broad
flight to paris Broad
flight to marseilles Broad
flights to nice Broad
paris flights Broad
flights to paris Broad
france airline Broad
paris cheap tickets Broad
nice flights Broad
travel to nice Broad
paris tickets Broad
paris airfares Broad
ticket paris Broad
air france ticket Broad
flights to france Broad
france cheap ticket Broad
paris airline Broad
flights to paris Broad
air france airline Broad
paris airline Broad
paris cheap ticket Broad
france fare Broad
paris plane tickets Broad
paris airfare Broad
paris airlines Broad
air france Broad
flight to paris Broad
paris plane ticket Broad
paris plane tickets Broad
fly to france Broad
paris fares Broad
france ticket Broad
flights to france Broad
paris airfare Broad
paris ticket Broad
paris cheap flights Broad
french airlines Broad
paris fares Broad
paris cheap flights Broad
paris fare Broad
france airfares Broad
paris flight Broad
travel to paris Broad
paris cheap tickets Broad
france airlines Broad
paris flight Broad
air france airlines Broad
france plane tickets Broad
france travel Broad
paris travel Broad
paris airfares Broad
paris tickets Broad
travel to paris Broad
france flights Broad
france cheap flights Broad
fly to paris Broad
flight to france Broad
flight to france Broad
france cheap flights Broad
trip to paris Broad
travel to france Broad
paris travel Broad
nice travel Broad
france tickets Broad
paris flights Broad
french airline Broad
france flight Broad
france travel Broad
france airlines Broad
france airfare Broad
fly to lyon Broad
fly to bordeaux Broad
lyon fare Broad
lyon airport Broad
flight to bordeaux Broad
paris airports Broad
nice fare Broad
nice airports Broad
bordeaux airports Broad
marseille airport Broad
marseille ticket Broad
bordeaux airfares Broad
lyon tickets Broad
bordeaux airline Broad
bordeaux tickets Broad
marseille plane tickets Broad
lyon fares Broad
fly to marseille Broad
marseille fare Broad
nice airport Broad
nice ticket Broad
nice plane ticket Broad
marseille airline Broad
france airport Broad
flight to marseille Broad
lyon airline Broad
bordeaux flight Broad
marseille airlines Broad
marseille flight Broad
bordeaux flights Broad
air france site Broad
fly to nice Broad
nice tickets Broad
lyon flight Broad
marseille flights Broad
flights to bordeaux Broad
air france website Broad
flights to marseille Broad
nice airfare Broad
france airports Broad
lyon cheap ticket Broad
bordeaux fares Broad
bordeaux plane ticket Broad
marseille cheap ticket Broad
lyon plane tickets Broad
lyon airfares Broad
marseille airfares Broad
bordeaux ticket Broad
nice fares Broad
lyon airlines Broad
airfrance airline Broad
marseille cheap tickets Broad
paris airport Broad
nice cheap tickets Broad
lyon flights Broad
nice airline Broad
nice airlines Broad
marseille cheap flights Broad
nice cheap flights Broad
fly to paris Broad
paris airlines Broad
bordeaux cheap tickets Broad
bordeaux cheap flights Broad
bordeaux airlines Broad
lyon travel Broad
nice cheap flight Broad
airfrance airlines Broad
marseille travel Broad
paris cheap ticket Broad
french airline Broad
flights to lyon Broad
flight to nice Broad
bordeaux flights Broad
trips to nice Broad
fly to nice Broad
air france paris flights Broad
airfrance site Broad
air france fare paris Broad
cheapest flight to france Broad
nice cheap flights Broad
air france cheap tickets paris Broad
nice flights Broad
nice flight Broad
airfrance to paris Broad
bordeaux airlines Broad
air france flight to paris Broad
flights to bordeaux Broad
airfrance tickets Broad
air france flights to paris Broad
travel to nice Broad
nice travel Broad
paris flight deal Broad
nice cheap ticket Broad
budget travel france Broad
paris france airport Broad
trip in france Broad
france holidays Broad
france airport Broad
flights to nice Broad
air france deal Broad
paris travel information Broad
south france travel Broad
orlando to paris Broad
marseille airfare Broad
airfrance airline Broad
airfrance airlines Broad
air france website Broad
france plane ticket Broad
newark to paris Broad
france airports Broad
new york to paris flight Broad
paris airport Broad
paris plane ticket Broad
paris france tourism Broad
lyon cheap flights Broad
paris airports Broad
air france to paris Broad
france cheap ticket Broad
france fare Broad
paris travel deal Broad
france ticket Broad
bordeaux travel Broad
france plane tickets Broad
france cheap flight Broad
paris cheap flight Broad
ticket to france Broad
trip to france Broad
france airline Broad
france fares Broad
france trip Broad
air france deals Broad
france airfares Broad
trips to france Broad
france flight Broad
fly to france Broad
visit paris Broad
france tickets Broad
paris ticket Broad
paris fare Broad
paris trip Broad
travel in paris Broad
paris france travel Broad
france airfare Broad
trips to paris Broad
france cheap tickets Broad
flight to paris Broad
travel to france Broad
trip to paris Broad
french airlines Broad
france flights Broad
tour de france trip Broad
tour de france travel Broad
tou de france Broad
toure de france Broad
bordeaux airfare Broad
tour de france vacation Broad
tour de franc Broad
tours de france Broad
france plane ticket Broad
de france tour Broad
tour airline Broad
france fares Broad
tour de france Broad
lyon plane ticket Broad
lyon cheap tickets Broad
france cheap flight Broad
france cheap tickets Broad
trips to bordeaux Broad
trip to lyon Broad
trip to marseille Broad
trips to marseille Broad
trip to bordeaux Broad
trips to nice Broad
travel to marseille Broad
trip to nice Broad
trips to paris Broad
trip to france Broad
trips to france Broad
nice airfares Broad
flights to lyon Broad
marseilles airport Broad
fly to strasbourg Broad
flights to glasgow Broad
zagreb tickets Broad
cheap flight to strasbourg Broad
pisa airfare Broad
flight to warsaw Broad
strasbourg airports Broad
travel to brussels Broad
oslo airfare Broad
strasbourg tickets Broad
strasbourg airlines Broad
glasgow flight Broad
cheap flight to brussels Broad
marseilles airports Broad
genoa flight Broad
st. petersburg airfare Broad
brussels cheap tickets Broad
amsterdam airfares Broad
strasbourg fares Broad
stockholm flights Broad
strasbourg flight Broad
basel flights Broad
trip to amsterdam Broad
cheap flights to manchester Broad
lisbon flight Broad
brussels tickets Broad
southampton flights Broad
marseilles ticket Broad
stockholm flight Broad
lisbon flights Broad
warsaw flights Broad
budapest airfares Broad
flights to genoa Broad
krakow airfare Broad
copenhagen airfare Broad
brussels fares Broad
amsterdam tickets Broad
amsterdam airline tickets Broad
copenhagen airfares Broad
dusseldorf flights Broad
flights to stockholm Broad
flight to lisbon Broad
flights to naples Broad
flight to vienna Broad
zagreb flights Broad
glasgow flights Broad
amsterdam cheap tickets Broad
manchester airfare Broad
bucharest airfare Broad
flights to krakow Broad
helsinki airfare Broad
travel to venice Broad
dusseldorf airfare Broad
venice flights Broad
flights to bologna Broad
zurich airfare Broad
amsterdam airfare Broad
venice flight Broad
cheap flights to zurich Broad
flights to zagreb Broad
oslo flights Broad
helsinki flight Broad
brussels flight Broad
zurich flights Broad
zurich flight Broad
flight to naples Broad
flights to helsinki Broad
strasbourg airfare Broad
lisbon airfare Broad
vienna airfare Broad
manchester flights Broad
trip to oslo Broad
copenhagen flights Broad
travel to bucharest Broad
vienna tickets Broad
flight to strasbourg Broad
dusseldorf flight Broad
copenhagen cheap ticket Broad
flights to copenhagen Broad
marseilles airline Broad
flight to budapest Broad
flights to vienna Broad
marseille cheap flight Broad
flights to dusseldorf Broad
bologna flight Broad
marseilles cheap flights Broad
flight to brussels Broad
marseilles flights Broad
flights to strasbourg Broad
budapest cheap ticket Broad
marseilles airlines Broad
flights to bucharest Broad
marseilles tickets Broad
venice airfare Broad
brussels airfares Broad
marseilles airfare Broad
bucharest flights Broad
flights to st. petersburg Broad
flights to pisa Broad
gothenburg cheap tickets Broad
budapest flight Broad
flights to brussels Broad
vienna flights Broad
flights to venice Broad
amsterdam flight Broad
cheap flights to brussels Broad
cheap flights to venice Broad
flights to budapest Broad
budapest flights Broad
budapest airfare Broad
travel to amsterdam Broad
amsterdam flights Broad
flights to zurich Broad
flights to marseilles Broad
brussels flights Broad
flights to amsterdam Broad
cont:air france global campaign::lyon N/A
cont:air france global campaign::bordeaux N/A
cont:air france global campaign::nice N/A
cont:air france global campaign::paris N/A
cont:air france global campaign::air france website N/A
cont:air france global campaign::air france N/A
flight to nice Broad
Campaign Keyword Group Category
Search Engine Clicks Media Cost Total Bookings Avg Ticket Total Revenue
Kayak 2,839 $3,567.13 208 $1,123.53 $233,694.00
From this table, we can find that the rank of Sum of Net Revenue from high to low is: Google-US, Yahoo-US, Google-Global, O
MSN-US, MSN-Global. The rank of Average Cost Per Click from high to low is: Google-US, Google-Global, MSN-US, Overture-
Global, Yahoo-US. The rank of Total Volume of Bookings from high to low is: Google-US, Google-Global, Yahoo-US, Overture-G
MSN-Global. The rank of Average Revenue Per Booking from high to low is: Yahoo-US, MSN-US, MSN-Global, Google-Global, O
Overture-US. The rank of ROA from high to low is: Yahoo-US, MSN-Global, MSN-US, Google-Global,Overture-Global, Google-
Probability of Booking from high to low is: MSN-Global, MSN-US, Yahoo-US, Google-Global, Google-US, Overture-Global, Ove
Chick Charges from high to low is: Google-US, Overture-US, Google-Global, Overture-Global, Yahoo-US, MSN-US, MSN-Global
from high to low is: Overture-US, Google-US, Overture-Global, Google-Global, MSN-US, MSN-Global, Yahoo-US.
Based on the above analysis we can conclude that a) Google is the most successful company among the four companies in th
highest revene although it has the highest cost. b) Generaly speaking, the business in US are better than the business in the G
le-US, Yahoo-US, Google-Global, Overture - Global, Overture-US,
Google-Global, MSN-US, Overture-US, MSN-Global, Overture-
ogle-Global, Yahoo-US, Overture-Global, Overture-US, MSN-US,
N-US, MSN-Global, Google-Global, Overture-Global, Google-US,
e-Global,Overture-Global, Google-US, Overture-US. The rank of
l, Google-US, Overture-Global, Overture-US. The rank of Sum of
l, Yahoo-US, MSN-US, MSN-Global. The rank of Cost/Booking
SN-Global, Yahoo-US.
Google - US
1.5 Average
Average CPC
Overture - US
Overture - Global
1
0 Probability of Booking
-0.0200% 0.0000% 0.0200% 0.0400%
Google - US
Google - Global
MSN - US
MSN - Global
Yahoo - US
robability of Booking
0.0400% 0.0600% 0.0800% 0.1000% 0.1200%
0.1200%