Formato FOR-SIG-056

ENCUESTA SATISFACCIÓN CLIENTES

(Quality Service Report) F.: 13.11.13 V.00

Operator: Reg. #:
Flight type A/C Type:
Flight No Flight dates:
Arrival from Departure to:

Your feedback helps us to provide better services. Please allow few minutes of your time to complete the following questionnaire.

Talma representative present? Promptly Fair Slow

Handling was smooth? Excellent Good Not Good

All requested Services Rendered Yes No

Services on time? Yes No (please specify)

Ops & documents delivery on time? Efficient Regular Inefficient

Fuel Truck on time? Yes No

Equipment Performance Appropriate Good Not Good

Comments & Remarks

Talma Representative Name & Signature Captain Name & Signature

FBO HANDLING OFFICER