Professional Documents
Culture Documents
It was created
based on identifying leadership traits during a five-year study of publicly-traded companies. The
traits were impactful because all identified good-to-great companies began their transformation
under a level 5 leader’s guidance.
Let’s start by exploring the hierarchy of leadership qualities. While leaders don’t need to move in
sequence from level one to five, fully developed leaders embody all five layers of the pyramid.
Here is a quick breakdown of each one:
Highly Capable Individual – Makes productive contributions through talent, knowledge, skills,
and good work habits.
Competent Manager – Organizes people and resources toward the effective and efficient
pursuit of predetermined objectives
.
Effective Leader – Catalyzes commitment to and vigorous pursuit of a clear and compelling
vision, stimulating higher performance standards.
Level 5 Executive – Builds enduring greatness through a paradoxical blend of personal humility
and professional will.
Often, the first step in taking a company from good to great would be to set a new direction,
vision, and strategy for the company and then get people on board. However, one of the most
important parts is to get the right people on board first and get the wrong people out. In other
words, get the right people on the bus and the wrong people off the bus. Then you can go
somewhere great.
The right people are easily motivated and require less management and will, therefore, produce
great results. Hire people with great character. You must have a culture that will work for people
in the company to make it great. If you hire the right people and they love working together, it
feels less like work. If you have the right people, you do not need to motivate them as they will
be self-motivated. Having a great vision without great people will not work. If you are ever in
doubt hiring an individual, don’t hire. Keep searching for that great individual.
A Culture Of Discipline
A culture of discipline is where disciplined people take disciplined action that is consistent
towards the Hedgehog Concept. The culture must be built around the idea of responsibility and
freedom. This, of course, depends on having the right people on the bus who are disciplined.
Build your culture around the idea of freedom and responsibility within the Hedgehog Concept.
Then fill the culture with self-motivated people who are willing to do anything to fulfill their
responsibilities. The key is to not enforce discipline, but create a disciplined culture.
Technology Acceleration
Good-to-great companies think differently than good companies about technology and changes
in technology. Great companies become pioneers in the application of carefully selected
technologies. When technology is used correctly, it becomes an accelerator, not a creator of
momentum. “Does the technology fit directly with your Hedgehog Concept? If yes, then you
need to become a pioneer in the application of that technology. If no, then ask, do you need this
technology at all? If yes, then all you need is parity.”
The Doom Loop
The doom loop signifies companies who wanted the quick transition and results. They would
change the direction of the flywheel quickly to try and find the ‘ah-ha’ moment. It is not
recommended to take this approach.
Wrapping Up
Level 5 leaders are not worried about their ego but are more concerned about the company itself.
Get the right people on the bus and the wrong people off the bus. In other words, you must find
the best people to join your company. These are crucial stages in building a company from good
to great. Keep pushing the flywheel. “We’re not going to hit breakthrough by Christmas, but if
we keep pushing in the right direction, we will eventually hit breakthrough.” By confronting the
brutal facts, you will see the obvious and help you identify the steps that must be taken to keep
pushing the flywheel.