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Ashish Gautam
September 22, 2016
| 6 minute read

Advance return Management for


Supplier Return
 3  9  26,078

Document objective is describe the Advance Return Management


Functionality for supplier Return with Business process flow and the
IMG settings.

1.  Introduction

Purpose and Scop

Advanced Return Management component used to manage customer returns and


supplier returns.

Customer returns are returns from a customer to a company location or an external


vendor.

Supplier returns are either returns from a company location to an external vendor (return
to vendor) or returns from one company location to another (stock transfer).However this
document describes the process of Supplier Returns only.

ARM having below advantages over normal vendor return

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1. In Normal return PO shipping function is not present. ARM return PO have LE –


shipping function similar like STO.
Follow 2. Tracking of return with vendor by Returns Material Authorization (RMA) number.
3. Credit Memo by Vendor.
4. Replacement Material from Vendor.
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5. Intercompany Billing in case of Cross Company Code Store Returns.

  RMA number is a reference number for return which is important entry in return purchase
 RSS Feed order. It could be provided by vendor on request OR generate at customer location by mutual
agreement between vendor and customer. It could use in many ways according to business
process requirement.

System requirement and Technical data for ARM

Technical Name of Business OPS_ADVRETURNS_1


Function
Type of Business Function Enterprise Business Function
Available As Of SAP ERP 6.0 Enhancement
Package 4
Technical Usage Central Applications
Application Component E4A0000031 
Application Component ID LO-ARM
First Release Date 15-04-2008
First Release 701

First SAP component LO-ARM (Logistics Advanced Returns Management) need


to activate through SPRO.

2.  LO- ARM component activation


Go to SPRO and execute Activate Business Function

Expand Enterprise business function

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Then activate below components.


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3.  Process Flow


The buyer creates a Return purchase order in the system. The return purchase order is
similar to a standard purchase order except the return flag which sets up the return
delivery to enable shipment of the item(s) back to the vendor and shipping data.

The return purchase order confirmation goes to the vendor and the return delivery is sent
to the shipping department where the item(s) are picked and shipped back along with a
delivery note. When the shipping department creates the delivery the item(s) are
withdrawn from stock. A credit memo is generated which transfers the liability to the
vendor.

4.  Master data set up for Return


purchase order

4.1. Material Master

In Sales Org 2 view of material master, valid Item category group should be
maintained.

The Item category group should exist in table T184L with delivery type RL.

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Table T184L maintained by below IMG step.

IMG: SPRO > Logistic Execution > Shipping > delivery > Define Item Category
Determination in Deliveries.

4.2. Vendor Master

In Vendor master – Purchasing data following fields need to maintain.

Table Field Description Value


LFM1 KZRET ‘Return vendor’ X
LFM1 Vendor_RMA_REQ ‘RMA required’ X

Once you check these 2 fields, the system pop up a window and in that you need to
enter

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Customer number
Account group
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Shipping condition

Press Enter, System will open customer master creation screens where mandatory fields
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needs to fill.

 
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After save, system will create the dummy customer and it gets reflected in vendor
master. This customer master required to create shipping documents.

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New customer master create and display in Vendor- purchasing data.

Activate Return Vendor Check in Vendor master.

This check is non editable in XK02 – Vendor master change.  But when it open in XK03
and the select the Display-> Change (F5), this field will open in purchasing screen.

5.  Configuration Steps


In Z42, advanced return management related configurations need to perform
to enable plant for return, Setup new purchase order document type, Return
delivery type at document type level, Reflect Shipping tab in purchase order,
Shipping point determination for outbound delivery creation.

Activates advanced return management for Return Purchase Document types

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SPRO –> MM –> Purchasing –> Purchase Order –> Return Order -> Advance Return
Management -> Activate Advanced Return Management for Purchase Order Type
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Assigned Return delivery type to supplying plant and document type

SPRO –> MM –> Purchasing –> Purchase Order –> Return Order -> Return to Vendor

  

SPRO –> MM –> Purchasing –> Purchase Order –> Return Order -> Store Return /
Return plant to plant

  

Assigned return delivery type to checking rule

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SPRO –> MM –> Purchasing –> Purchase Order -> Set up Stock Transfer Order ->
Assign Delivery Type and Checking Rule.
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Activate Follow up Activity

SPRO –> MM –> Purchasing –> Purchase Order ->Return Order -> Advanced
Return Management -> Activate and Rename Follow up Activity

Check the 0005- Ship to Vendor

6.  Output type determination for


delivery
SPRO –> Logistic Execution -> Shipping -> Basic Shipping Functions -> Partners ->

Set Up Parameter Determinations for Deliveries

Here partner determination procedure RLL assigned to Delivery type RL

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Then in Partner function add and activate Partner function SP with RLL.

7.  Return Purchase Order creation


Advanced Return Management for Vendor return

With Advanced Return Management component activation, 3 new purchase


order types will be available.

NB2 (Enhanced Return to Vendor),


NB2C (Enhanced Return to Vendor Cross Company)
UB2 (Enhanced Returns Stock Transport Order Intercompany)

Create Return purchase order by ME21N with document type NB2.

Fill Vendor and necessary organizational data.

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Also, make sure return delivery indicator at PO item level is ticked.

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 RSS Feed Under Return Tab you can find the Vendor RMA number, But RMA number need to fill in
item level.

Note – Standard SAP not allow to store RMA Number at Header level. 

Because the data on Header tab – Returns serve only as template for copying
them to the item data and will not be stored in the database. Relevant for the
further process are the ITEM “Returns” data only.

As a solution we put the RMA number ate Item level.

Please see attached SAP Note 1515540.

In Shipping Tab, Shipping data available to check.

If shipping tab is not appear, then check all the settings for delivery type RL.
Customer should be properly maintained with valid sales organization,
distribution channel, division.
Shipping condition, shipping point along with delivery type should be configured.
Loading group and transport group will be captured from material master sales
view.

By VL10B, outbound delivery will create.

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Return Delivery can be viewed in VL03N.

Then after normal Picking and Packing, Good issue can be done for delivery.

Alert Moderator

Assigned Tags

MM (Materials Management)

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3 Comments

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Mehmet Ozgur Unal


November 15, 2016 at 1:14 pm

Hi Ashish Gautam ,

Nice presentation, keep it up !

Regards.

M.Ozgur Unal

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Sridhar Vijjhalwar
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September 28, 2017 at 7:34 am

Good Work.

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Thanks,

Sridhar Vijjhalwar
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Surykumar Tripathi
September 6, 2021 at 4:36 am

Thank you so much....really appreciate your efforts

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