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Needhelpwithyourtrip?

eTICKET 18001802877/8081002937/9415049750/
0522-2454444
care@redbus.in

Ticketno:TFD853379589
Hyderabad Allahabad Saturday,August20,2022 PNRno:XALD3412131300036/

Uttar Pradesh State Road


TransportCorporation(UPSRTC) 01:15PM 01:30PM 17
VolvoA/C(2+2) Reportingtime Departuretime Seatnumbers

LucknowBusStand
Boardingspointdetails LucknowBusStand
AlambaghBusStation
Location
Landmark

MsNeelamRathore
MsJyotiRathore
SeatNo.18
SeatNo.17

TotalFare:Rs.980
(InclusiveofRs.100ConvenienceFee)

TermsandConditions
1. redBus*isONLYabusticketagent. Itdoesnotoperatebus 3.Passengersarerequiredtofurnish thefollowingatthetimeofboarding
servicesofitsown.Inordertoprovidea thebus:
comprehensivechoiceofbusoperators,departuretimesandpricestocu (1) Acopyoftheticket(Aprintoutoftheticketortheprintoutoftheticket e-mail).
stomers,ithastiedup with many bus operators.redBus's adviceto (2) Avalididentityproof
customers is tochoosebus operators they areawareof and Failingtodoso,theymaynot beallowedtoboardthebus.
whoseservicetheyare comfortable with.
4. Changeof bus:In casethebus operatorchanges thetypeof bus
redBusresponsibilitiesinclude: duetosomereason,redBuswill refund thedifferential amountto
(1) Issuingavalidticket(aticketthatwillbeacceptedbythe thecustomeruponbeingintimatedbythecustomersin24hoursofthejourn
busoperator) foritsnetworkofbusoperators ey.
(2) Providingrefundandsupportintheeventof cancellation
(3) Providing customersupportand information in caseof 5. Amenities forthis bus as shown on redBus havebeen configured
anydelays / inconvenience andprovided by thebus provider (bus operator). Theseamenities will
beprovided unlesstherearesomeexceptionson certain
redBusresponsibilitiesdonotinclude: days.PleasenotethatredBusprovidesthisinformation in good faith to
(1) Thebusoperator'sbusnotdeparting/reachingontime. helppassengerstomakean informed decision. Theliability of theamenity
(2) Thebusoperator'semployeesbeingrude. not being madeavailable lies with the operator and not with redBus.
(3) Thebusoperator'sbusseatsetcnotbeinguptothecusto
mer'sexpectation. 6. In
(4) Thebus operatorcanceling thetrip dueto caseoneneedstherefundtobecreditedbacktohis/herbankaccount,pleasewrit
unavoidablereasons. eyourcash coupon details to support@redbus.in *Thehomedelivery
(5) Thebaggageof thecustomergetting lost charges (if any), will not be refunded in the event of ticketcancellation
/stolen /damaged.
7. Incaseabookingconfirmatione-mailandsmsgetsdelayedorfails
(6) Thebusoperatorchanging acustomer'sseatatthelast
becauseoftechnical reasonsorasa resultofincorrecte-mail ID/phone
minutetoaccommodatealady/child. numberprovidedbytheuseretc,a ticketwill
(7) Thecustomerwaiting atthewrong boarding point(please beconsidered'booked'aslongastheticketshowsupontheconfirmationpage
callthebusoperatortofindouttheexactboardingpointifyou ofwww.redBus.in
arenot a regulartraveleron that particularbus).
(8) The bus operator changingthe boardingpoint and/or usinga 8. GrievancesandclaimsrelatedtothebusjourneyshouldbereportedtoredBu
pick-up vehicleat theboarding point to takecustomers to the ssupportteamwithin10daysofyourtraveldate.
busdeparturepoint.
2. Thedeparturetimementionedontheticketareonlytentative 9. PartialCancellationisNOTallowedforthisticket.
timings.Howeverthebus will notleavethesourcebeforethetimethat is
mentioned on theticket. Cancellationtime Cancellationcharges
After12:30PMon15thDec Rs.220
Between11:30AMon15thDec-12:30PM
on15thDec Rs.132
Between01:30PMon14thDec-11:30AM
on15thDec Rs.88
Till01:30PMon 14th Dec Rs.0

Whomshouldicall?
Forboardingpointrelated Fortimerelated Forcancellationandrefunds
18001802877/8081002937/9415049750/0522-245444418001802877/8081002937/9415049750/0522-2454444Call39412345oremailustocare@redbus.in

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